They didnt take my car for an oil change at 3:30 appoinment only or without appoinment i will need to come really early in the morning per the lady in the service deparmnet ...

Professional, honest,compassionate, considerate. Respectful. Thanks for your Service to my Vehicle and asking your Driver Mr. Richard to come to my Home to get me and bring me to the Delarship. Be Blessed and Safe.

I have a rouge that has had several faults, I have taken it to other Nissan and it was impossible to solve the problem. I got to where I bought it to solve the problem and after 7 hours waiting for my car where at no time I was informed of the Progress of my car I had to get up 4 hours later it was 1 hour after two hours it was only 20 minutes they took my car to deliver it to me and Juan He never came to deliver the car to me, parking, 40 minutes passed and he never called me to deliver the car, it seems to me a total and absolute lack of respect for time and people, a fatal service and my problems were not solved at all being the 2 service visit for such problems

On the recommendation of a friend,I had an inspection done under my warranty for transmission and other issues I was having. I was impressed with the quality of service and level of professionalism I had from both the service advisor, Francis Jose as well as the mechanic.I dropped my car off and received a text message with the issues they found and when I took it in to have the work done, Francis kept in touch with me, sending me regular updates and responding to my questions in a timely manner. The best thing was that my car was ready a day early, and he expedited the return of the rental car I had to accomodate a quick turnarournd for me. He showed me the parts which I could see was new and went over everything with me again.As the ex-wife of an auto tech it takes a lot to impress me and I also know what to look out for, but never felt like any repairs were being forced on me, especially since I have a warranty.Im happy to say, this is the only place I will be taking my car to from now on.

Service Advisor very professional & polite. Gave coupons for my service but Advisor informed me its included in my warranty plan which was very refreshing. Just not sure if they sanitize inside of car once they are done.

Businesses in S FL do well based on pure volume. See the pic, no wait...but customers are still waiting...how much more volume can these businesses do...so much opportunity

Fast service and kind staff.

I was impressed with their honest assessment and got my car back the same day. I would recommend these guys to anyone!

It’s the first time that I go to Coral Springs Nissan (a friend recommended me). I went without expectations, and the time that I stay there it was totally worth it. They answered all my questions, I finally I got the car that I wanted. I really appreciated your help and time. Thanks Suleiman, Bill, and Omar for everything.

This is the only place I trust with my vehicle. Their prices are fair and they won’t scam you. The wait times are a little long even with an appointment, but its worth it for proper service.

I had set up an appointment for an oil change. When I arrive I was asked if I can stay a little bit so they could update the backup camera software. 2 hours later after nobody even came to tell me how it was going I went and asked the service rep. He told me give them 15 to 20 minutes. 40 minutes later I was still sitting there with no answer. I then asked if somebody else could check on it for me he said yes and then left me sitting there for another 20 minutes. I finally got a manager involved I got out of there 15 minutes after I spoke to the manager. They should have kept me updated and I ended up being there from 9:30 until 1. The only reason I will go back is for the oil changes that came with the maintenance plan that my husband bought for his truck. Otherwise I would never use this dealership again

I pretty much expect a wait whenever I go to a dealership and Im a fairly patient person. I went to this dealership 2 weeks ago and waited 3-4 hours to get my passenger side rearview mirror fixed and my windshield wiper fluid reservoir fixed. They came to me at the end and said they didnt have the mirror but that theyd have it the following morning and itd only take them 2 minutes to snap on the mirror. I returned the following day and the man who initially helped me was not there but after talking to another tech he said he found the part and itd only be a few minutes. After and HOUR of waiting, I decided to see how much longer it was going to take. At that point I was told they didnt actually have the part but I could return 3 days later and theyd have it. Needless to say I asked for a refund and will not be returning to this dealership. I understand it gets busy but I shouldnt have had to wait an hour to find out they didnt have the part. I was also not compensated in any way for my trouble. I understand it gets busy and people make mistakes but as a company you should want to makeup for those mistakes in order to keep your costumers. In addition to all of that, there was also another angry costumer standing there as I was leaving.

Why make service appointments, have a customer drive out to the dealership, only be told itll be a 1.5 - 2 hour wait for a basic oil change. Whats the purpose of making appointments. That wait time is walk-in customer wait-times, not I made an appointment and came in during my scheduled time wait-time. Its JUST an oil change.

Was quoted a price when I booked my appt then was told it would be almost double when I dropped off my car? Very disappointed. Take your vehicles elsewhere.

Service

Good and organized service. The free washing is bad, but as a bonus there is no complaining.