Shayan was incredible to work with. I have been a customer at this store over 9 years. He was the most helpful and knowledgeable person Ive ever worked with. Highly recommend him and this store.

Had several issues with a personal and a company phone. Did a spontaneous trip into this store and they took care of all my issues immediately. Very friendly service, very efficient. The tech Shayan is the man!!! Even bought two new cases off of him. Highly recommend this place. 😁

5 star rating hands down! Levi is very knowledgeable and answered all of our questions. The store was clean and well kept. We will definitely be back for future purchases.

We came to switch providers during the Sprint/T-Mobile merge (former Sprint customers). We tried T-mobile first, but the process was coming off as difficult with them (like it always was with Sprint). We decided to give Verizon a shot, as we always heard they were reliable. Everything went as smooth as it possibly could. Erik was our rep, and he was very informative & helpful. Were used to Phone services being an all-day affair, but we were done in about an hour & half (including the data transfer). Hands down, the best service weve received from a cell provider.

Erik is very good. Very happy with his service.

Levi was our Salesman and he was awesome. I came in to get new phones for my kids and He made sure to explain all the details of the new phones, plus more. I definitely recommend this store to all and definitely recommend talking to Levi, like the jeans, lol.

Levi is 100% the best at what he does. Super helpful, friendly and quick with the service. Best Verizon I’ve ever been to. 10/10 would recommend!!!!

Shayan is amazing 👏 Helped us set up new phone and was very patient with us

On Friday, June 24th, my husband and I came to the store to upgrade our tablet. We were blessed to have gotten Andrew to work with us on our transaction. We had several issues and after literally 3 hours spent on the phone with Customer Service, we were able to resolve our issue. During the entire process, Andrew exemplified quality Customer Service. He was knowledgeable and went above and beyond to help us resolve our issues. I highly recommend Andrew and the Wireless Zone.

Came into the store today needing help with my phoneAndrew took excellent care of me! I would only recommend this store!

Went here because the other Verizon was crazy busy, Shayan was super amazing and helpful and got me taken care of ASAP and was awesome!!!!!! I’ll come here for whatever I need now. His coworkers are super cool too

Levi was very helpful through the process of upgrading to a new phone, he explained everything and ensured we were satisfied.

Andrew was phenomenal today! He was able to save me money, upgrade to the best possibly coverage, get some new toys for Mother’s Day, and all in record time! He was even able to get me a teacher discount on my plan, ON TEACHER APPRECIATION WEEK! Appreciate it!

Best experience I’ve ever had in a Verizon store, Levi was awesome! Thank you so much!

Levi, one of this stores associates, took all of my anticipated pain of the phone store visit away today! :) I bought a new phone, changed my plan, bought accessories, and in an atmosphere of respect and professionalism! Oh, and I waited 5 minutes TOPS. Highly recommend this location, but only tell nice people so we can cherish this one a little longer, yall.

Levi was a great help to me amazing services explained everything well and was very helpful and a amazing store to come to

In over 25 years with Verizon, Erik was one of the best representatives that I have done business with!!

Andrew is the greatest! Very knowledgeable. We were in and out with a phone and great deal. Will only come back to see Andrew. I would advise the same. This store rocks!

Levi and Andrew were awesome, helped me out and made the experience personal. 10/10

Great experience. Sales person was very helpful and went out of his way to help me! I needed the help! His name is Eric!

Wow Erik is amazing!! If you ever need help with anything hes your guy!!

Great guys, great help, overall great experience at a Verizon for me one of the best I have ever had. Erik the sales tech even helped me with everything to install and get ready for my car. Very good Verizon. I would definitely send my family here over the Conroe location which they like but this place is better and better is better!!!

Erik was a great help getting my phone to work. He has helped me figure it out more than once.

Been with Verizon for a very long time. Was with GTE Mobilnet when Verizon came in. Always great service, on phone and in store. The staff very knowledgeable, professional, patient and friendly. Next ever had bad experience with Verizon. Cannot thank them or praise them enough for their service.

It was wonderful the young man that helped us did a great job and took care of all of ours needs. Im sending friends to that store and recommended it very highly to anybody that I know on me especially the super representative that helped us he is a great employee and hope you all keep him and appreciate what he does. Kenneth Crawford.

This Verizon retailer went above and beyond for us!! Could be happier

I purchased a phone at this location, it was explained to me that if I purchased the liquid screen protector and an incident occurs that the screen breaks, the manufacturer will pay to have it fixed. This is just one more bait and switch tactic used by the phone companies to absorb as much money from its customers as possible...Verizons word is garbage, and it comes down to the KIDS that run stores word. I would not use this location...

Levi was very helpful. Set up my Bluetooth in my car,, set up my phone, helped me with some Apps...overall great customer service.

Very helpful staff everytime I go in.

Andrew is outstanding in service care and quality. he deserves all the respect and a raise. An old mans best friend. Go to this store and ask for him! you wont regret it!

Had the BEST service today from Andrew!!Ya’ll are so blessed to have him! Thank you🤗

Alex and Shayan are amazing! Extremely knowledgeable and helpful every step of the way. Friendly withoutbeing pushy. Definitely recommend this location! And definitely this group of salesman!!!! Keep up the awesome job!

Andrew was amazing, friendly, and gave us a great deal. Will definitely coming back if we need anything else. Thank you!

Erik was great. Very efficient.

EXTREMELY BAD EXPERIENCE !! NOT PROFESSIONAL...AT ALL! I called there 1st to ask info on buying a tablet online. Wasnt told there were diff types. Which there are and un experienced guy tells me as long as it says it is LTE, that it will be fine. Not the case. Diff types of service i.e. CDMA vs. GSM. Now I am aware but I initially called Wireless Zone for that particular info...which I did not get. So I buy tablet online. Turns out to be wrong service. I wanted to put my wifes & my phones on service as well ...great customer huh? After receiving my tablet in mail that I purchased online, I travel to their store which is not owned by Verizon yet they only have Verizon signs. No where do they have a Wireless Zone sign anywhere. They come across as a Verizon store. The guy wants us to pick out 2 5G phones. We did. After which I wanted to make sure the tablet was good to go but he says he had to turn the phones on 1st to be able to turn on tablet. Ok. Then...he finds out that Verizon service doesnt cover my type of tablet, which I need for work and already gave back the rental one from my company. It was a Saturday and I tell him well if you cant use tablet then I dont want anything. He says he cant do anything about it and to talk to someone on Monday there. He also offered me to buy one of their tablets at 3xs what I paid. I was so upset. I read they had a 14 day return policy. So Monday I go back, return phones and cancel everything. Which Wireless Zone charges me a HEFTY RE-STOCKING FEE !!!And would not give me my IMEI numbers off phones which I needed to get service at T Mobile. Also I later found out the phones 5G which they did give us were outdated and within 2 months from initially getting them they would no longer work with Verizon. Yeah nice people huh? And I paid for 1st months service with Verizon initially through Wireless Zone which now is on my credit report as an unpaid account in collections. I particularly want to blast an employee there named Shayan (middle eastern guy) who PURPOSELY MADE THIS DIFFICULT !! Absolutely NO ONE at Wireless Zone cared, or took responsibility for THEIR mistakes. They are shady business people there. BEWARE. Go somewhere else and have any wireless service company or an affiliate install an active card in your device FIRST...before signing anything. Which T-Mobile did 1st. Very happy at T Mobile ! And yet ..still after 8 months after dealing with Wireless Zone the 1st month service, which I paid Wireless Zone for/on behalf of Verizon...is now ON MY CREDIT ? They ought to rename that place Rip-off Zone or Brainless Zone !! I feel like they were and still are torturing me. They must be offering money for some of the good reviews. Worst Ive EVER been treated by ANYONE anywhere !!!!!

Andrew was very knowledgeable and helpful. Did not pressure me which I cannot deal with. I will highly recommend him to my friends. Good man!

Had a great experience with Andrew he was very helpful and knowledgeable. Thanks! Appreciate everything you helped us with..

I love going to this Verizon store! The customer service is wonderful! and the atmosphere friendly. Andrew is personable and extremely helpful in getting me what I need at the best price.

Erik has been wonderful and helpful, ask for him

Andrew Was awesome amazing and very professional and the best Verizon ripped I’ve ever encountered. Thank you

Hey you want no hassle no bs get with Andrew straight helpful and down to business and easy to work with very knowledgeable we are glad to have his service through Verizon.

Andrew was so helpful! Knowledgeable, professional, curtious. Please keep this store open!

Shayan took SUCH good care of me. Very concise, bright young man. I walked out very happy!

We received great service. Erik solved our problem. He was very helpful.

Shayan M has been a phenomenal help!!! Hes great.

Ussually I dread having to go to the phone store, but Andrew was amazing. My husbands phone completely broke, Andrew knew what he was doing and quickly set us up with a new affordable phone and even stayed open past closing to help us get and setup the new phone.

EXCELLENT customer service! Much better than Verizon corporate store. They value their customers and take care of them. Shayan assisted me getting a new phone. He is very professional and knowledgeable, and helped me get everything set up and all my info transferred from my old phone to my new one before I left the store.

Be sure you read your paper work very carefully before they enter it. Do not trust what they say your paper work says. The first bill I ended up with a 800 dollar bill because they did the paper work wrong so I had to go back up there so they could fix it with the corporate office and now a year later trying to pay off one of the phones so I can disconnect the line I will lose a 300 dollar credit I have from a trade in because they put it on the wrong phone because they said it wouldnt matter what phone the credit was put on even though I wanted it on my line. So now I either pay the full amount due and lose the credit or keep the line active for another year and nothing can be done because they just put it where ever.

Erik was phenomenal. Probably the best experience I have had while upgrading my phone. Erik was incredibly knowledgeable and switched me into an S20 seamlessly. Next time I need a phone I will stop to see Erik.

Eric was very nice and helpful. He worked hard on getting my phone rebooted and appreciate the help. I will go back if ever I need my phone to be looked at

Andrew is the greatest at his job.

Shayan is very helpful. 5 stars

My phone wasn’t working, they replaced my SIM card and did a network reset for free. In and out in 5 minutes. 👍🏼

Shayan is very helpful. Always take care of us.

Andrew was WONDERFUL! He went out of his way to to help get me the phone, watch, and HUM I wanted. Andrew was very patient and understanding with all my questions. I will never go anywhere else! You are so lucky to have such accomplished employee! I would recommend your store and your employees especially Andrew to my friends and family.

Switched to Verizon and Shayan is the man! Got us a dang good deal with all the promotions!

Shayan was a great help for me today to fix my problem with the phone.

Andrew Thacker is best. This guy really knows how to take care of a customer. Hate going to have phones changed over but he made the experience painless. Very professional, knowledgeable and provided awesome service.

Stopped by this location to do my insurance claim and walked out with an upgrade. Shayan is extremely professional and knowledgeable, He took care of me and gave me a good deal on iphone 12. Definitely recommend this place.

Short waiting time and my problem was quickly solved.

Excellent job. Very knowledgeable, couldnt done my upgrade without erik.

Shayan is awesome. Thank you

Eric was super helpful and patient working through a problematic activation/port issue. Great service

These guys work very well, unfortunately they are under staffed. I would book an appointment so you dont have to wait but these guys work very well.

Exquisite service from the boys they were very helpful and knowledgeable about every product and every promotion I would ask for Erik though

My sales representative was very knowledgeable and helpful.

Very helpful staff. I highly recommend this verizon store over others in town.

Best customer service! Shayan is the man!

Yall were the best. I came to you because of my daughter. She had a bad experience at the Verizon on 105. I also had one, so I am done with them. Andrew was able help me with my needs, so I didnt have to talk to *611,they also didnt know jack when I talked with them. Andrew did what the 105 store said couldnt be done.Thank you Andrew

Switched to Verizon and Shayan saved me money on phones and got us all set up. Highly professional!

Shayan was so helpful, friendly and informative. I always use this location over the others in Conroe!

Eric helped me out and was fantastic

Faris what a champion! I could not be more pleased with his assistance. Professional, eager to meet my phone needs with both knowledge and a giant heart. Gives Verizon a great name. Thank you Faris!

What a great employee Verizon has in Eric! Thanks for the great day!

Shayan was exceptionally helpful. I stepped in looking for just a Verizon SIM CARD but, he went an extra mile to tell me about an amazing deal they had going on, in which I traded in my old phone and got a Samsung S 20 Plus at a incredibly low price. He explained everything in detail, ensuring we were on the same page with no rush.The customer service here is beyond expectation and they are really customer oriented.Kudos to Shayan!!!

Erik was a smart problem solver. Loved his personality.

Shayan was very helpful and knowledgeable. He took time to explain everything and ensure I had exactly what I needed.

They are very helpful most of the workers there are honest but watch out for the guy that isnt.

Andrew helped me set up my new iPhone 11, fixed my Apple ID, and answered and explained my many questions! We were so pleased we came back 2 days later and got my boyfriend a new phone too! He’s super awesome and we will def make the commute here each time we are looking to upgrade just to see him!

This the store to go to. They are all so helpful. ANDREW was ny rep. He was awesome. Went back 3 times to expain things to me. Always friendly and ready to help you. The manager, Faris, Was also excrllent.This store deserves a 10 from me. Thank you Andrew again

Michael and his staff have consistently exceeded our expectations. The first time we met Michael around one year ago they looked at our billing and found a less expensive plan. Early this month we upgraded our phones and when I went in today to get some technical help, Michael looked at our data usage and suggested a lower data plan that saves me $70 a month. My daughter came here and they also saved her money on her billing. Everyone here gets our highest recommendation for product knowledge, friendliness and customer care.

Shayan is very professional. Got me a deal on phone and hum. Great friendly staff

Shayan was great. Wonderful and 5 Star.

I was visiting a family member that lives in Texas when my phone started acting up, my family member tried helping me with the problem but couldnt get it figured out I decided to call the closest store and see if hopefully someone could help fix my phone when I called in a man named Justin answered I explained the problem and he tried to walk me through steps to help hopefully fix the problem ok let just say I am definitely not a phone or computer technician and I unfortunately needed more help so Justin asked if I had time to come in to store so we could get phone working again I said I would be in later that day, When I arrived later in day I was greeted by a man named Andrew I explained that Justin had been helping me and had told me to stop by at that time unfortunately Justin was not available so Andrew said if I was ok with it he would be willing to assist me to make a long store short he fixed my phone I an home now and have not had a problem thanks to both of them for taking the time and being so nice if ever have problems with phone again when visiting will definitely go to them for help.

Excellent service! 5 stars for Shayan!!!

Great customer service. Im a little older, so my knowledge about tech stuff is pretty limited. Andrew was a tremendous help and assisted me with picking out a phone that was perfect for me!

Andrew always does a great job for us!

I had an amazing experience earlier today! The young man Nate was so helpful and was so kind! He was very knowledgeable and had great customer service! 5 stars

They are so good and so patient and so helpful!!!! I recommend them highly!!!!

Alex took care of my problem perfectly

I just want to say, ANDREW IS THE BEST VERIZON EMPLOYEE I HAVE EVER ENCOUNTERED!! I went in and he was so nice and approachable! He helped me with exactly what I needed and I was in and out in just a few minutes! Really made my whole day! Thank you, Andrew!

I love this Verizon location. Andrew is amazing and very professional. Hes so knowledgeable about all of the products as well. Thanks for the excellent customer service

Justin helped us and was great! He was very informative on everything!

Excellent customer service. Nate was very knowledgeable about the products and helped me figure out what would work best for me. I’ll definitely be a repeat customer.

The best store in the Conroe area without a doubt! Quick, easy, and most of all, friendly. Big thank you to Nate for all the big help! Also love the free tablet program!

Went in and Andrew helped me. He was really great and answered all my questions. Great service! Couldn’t be happier!

I love the atmosphere of this place really nice people my best friend Andrew Thacker also works here and hes an awesome person never has a bad attitude and is always on top of his game with information on all the products so if you go here looking for a new gadget talk to him!! 😊👍

Couldnt of asked for a better experience! Andrew was super helpful and answered every question I had, which was a lot. Highly recommend checking them out!

Love the service Andrew Thacker provides. He’s a hard worker and always makes sure to go the extra mile for his customers! Go check them out!

Great customer service. Andrew was awesome. Very helpful and great personality. Highly recommend