The staff were very kind. The store was clean and organized. Huge variety of whatever you need. Definitely will be returning!

Every single time I do business here, it is with the most professionalism no matter what I happen to be purchasing. I plan on visiting today and can’t wait see everyone! Each and everyone of you guys especially and Concord are the best.

David did a great job helping me. Dont hesitate to stop by this location. Great place, great employees

Service with a smile. Nice selection of products and staff is knowledgeable and willing to help however needed. One of the better shops in their chain.

I had to take my toddler in the shop because I couldnt leave him in the car by himself, it was just me and him. The girl who took care of me really made an impression on me. She gave my 3 year old 50 cents to get something out the gumball machine. That was one of the sweetest thing anyone has ever done for us. I wanted to hug her. 💜I couldnt find any vape store who had the coils that matched my vape. She also made sure she found what I needed and wouldnt stop looking until she did. That was really helpful. Her smile lit up the room. Some people are special souls and she really was.

I LOVE highlife! I have came here for several years and will continue to come here. The atmosphere is calm, the people are really nice and I think they have decent prices!

Employee wouldnt look up from their phone long enough to notice I needed help with coils. Also did not find the coil I needed, I know it is there because I have purchased many times before. Staff keeps changing. Used to be a frequent customer but in the last year this location has went down hill. Please teach the employees about the products they are selling or atleast please teach the employees to respond when a customer is talking/asking about a product.

Ive been to almost every High Life in the greater Charlotte area and this store has to be one of my least favorite locations, which is super inconvenient seeing as I live less than a mile away. I love High Life and have been a loyal customer since they set up a location here in Concord. However, every time I go in here and have someone help me who isnt a manager, they are magically out of my coils or sometimes Im told we dont carry those, even though when I get to the University store they tell me the Concord location has them in stock. Please train your employees better or tell them to ask for help from someone more experienced before they send customers 30+ minutes away.

I had been looking onto cbd to help with my anxiety and after a friend reccomended me here i called to make sure they had everything i needed and Jesse was extremely helpful over the phone and in store. He explained the different brands and types of cbd that they offer and helped me feel comfortable with something very new to me. I will be back. Thank you guys for the great service, working in retail myself its always nice to see a smiling face when im the customer.

Had to make a quick stop to grab one particular item. Walked in and was greeted greeted by both staff members immediately named B.P. and Wesley. Both were very helpful in finding what I needed and didnt try to sell me some more expensive item. I wish I would have had more time to look around. I did glance over the store and seen all types of gear, bags, and my favorite of all time metal lunchboxes. Will definitely be returning as soon as possible. Thanks B.P. and Wesley.

Went in to get help with a broken pen. not only was the woman with blue hair who was working unhelpful, she was also rude and had an attitude.as customers she made us feel as though her helping us was a big inconvenience for her. She didnt want to even look at the broken product they sold me.

Staff here is too notch. They have very reasonable prices and a huge selection of juices for those who are trying to find a safer and more environmentally friendly route, than cigarettes. 10/10 420!!!!

I have never walked in this store and had a bad experience your crew is knowledgeable and very respectful I love this place.

Love this place the young lady was so helpful

I loved itttt. The delta 8 gummy worms are bomb, def get them. They really work

Bought delta 8 last Friday well I thought it was. Cart and gummies $59 worth. Thinking that its a head shop they would have good stuff. Well dont ever buy it from them. They have no idea what real Delta 8 feels like. I ate 3 gummies and didnt feel a thing. Buyers beware there.

Cool store, cool vibe but the 3 cbd oil vape cartridges i bought all ended up leaking onto my pens! All of them! And i bought the more expensive, higher quality cartridges that Hiro/Hero told me to buy!

Good quality products although a little pricey

Awesome. Great knowledgeable staff. I go to at least 4 different High Life stores in the area and this one is the best!

Great place..only problem is CASH ONLY accepted. Its 2021 get the wifi connection fixed..

Extremely friendly attentive and helpful staff. Variety. Late hours. Cool place.

If you get down you need to get down to high life. Quality high end glass, para-pha, and merchandise. Great staff. Might have to start the convo at times but knowledgeable and friendly.

Ive been to this shop twice now, and each time I have had a wonderful experience. Everyone is friendly, they know their products very well, and each time have took the time out to help me make decisions that I am happy with. Not only that but they entertain my daughter while we look around, she loves when they give her candy! I also love the prices! Thank you to the staff at High Life, we will be back!

Nice people good price very helpful

Super helpful, and they gave my friend a killer deal on a huge new piece.

The service was good no problems there. The ppl were really nice. It was the product bought a glass pipe two days later it just broke in half.

Reasonable prices. Friendly service

I love High Life in Concord NC! The staff are so friendly and helpful. They are very knowledgeable on everything in the store and are willing to go the extra mile to help with uncommon purchases. They continue to bring in new product, so every time I visit, there’s always something new to discover. I recommend this smoke shop over ANY in our area.

Would definitely recommend! I had to go to this location because the ones near me did not have what I wanted in stock, and Im very glad I did. The two ladies working there were so nice and so helpful. Meredith Baker especially- she educated me on what I was buying so I would not have to replace it for no reason, which is the best thing a seller can do.

Brendan, Ashley & Wesley all had killer attitudes, were very knowledgeable and super helpful with helping us pick out our new pieces!! Thank you all for everything. We really appreciate y’all taking the time to help us out. Definitely can’t beat the prices either!

I bought my first vape here and the staff was super friendly and helpful. Everyone was knowledgeable on the products they sell and willing to share their opinions which helped me pick out something perfect for me. I will definitely be coming back and highly recommend them to everyone!

1st time ever going and i definitely will be back. I did not get her name but the clerk was very helpful and knowledgeable. They have a wide variety so shopping is easy. Very good pricing and product availability!

Super chill and friendly staff. Very knowledgeable and are always willing to go the extra mile to make sure you leave happy and what you went there for. I will definitely be back!!

Nice shop, Andy assisted me & was polite and helpful. Wish they had more doughnut & custard flavors, but I found something I was happy with. They have a pretty decent selection.

Awesome as always. Bought a faulty pod and they swapped it out for me. My only gripe about every vape shop in the area is not enough tobacco flavored nicsalts

First time visiting and decided to take my money and make a purchase some place else. I visited this establishment on Thursday and I wasnt even acknowledged. I waited patiently until both clerks/consultants finished their conversations with the customers they were helping first, then another couple came in and they immediately helped them. I even walked up to the counter where a girl with dreads looked directly at me and didnt say one word - like Hi. Ill be with you in just a few moments. NOTHING!! She looked at me and continued her conversation with a patron about the patrons personal illness and the lack of assistance pertaining to that illness. Yes! I stood patiently and long enough to hear the interaction. Now, Im not saying either clerks shouldve stopped their intetactions to assist me, but what I do expect is the common courtesy of being noticed. If I could give this place zero stars for the poor customer service I would!!! Too much competition for you not to acknowledge a customer.

Aways have a great experience here but tonight Brendan showed excellent customer service! He went above and beyond and that shouldn’t go unnoticed! 5 stars for Brendan!!

Very friendly and helpful staff!

The guy there was really nice. He showed me how to use the product and explained everything really good. I highly recommend this place.👌

Always got what I need

Ashley, Amy, and Brendan were all great. High life always has what I need and gets me in and out the door pretty quick. :)

The new location is beautiful! Bigger store, bigger selection, better parking. The staff is incredibly friendly and knowledgeable. No better place to go.

Always very friendly and attentive! Alisa and Hailey answered all of my questions and all the staff is very knowledgeable about products. 10/10!

Listened to my needs and concerns, showed me and explained the products in detail. Very satisfied with my experience. I will return!

Neat little shop while exploring the new area

Great service, good product and knowledgeable staff. Pricing much better than my previous haunt. Visit at least once a week.

Love this place!!! Friendly and they actually take the time to explain everything to you about whatever youre buying or thinking of buying.. Meredith and her Crew are not just about the money, They want you happy with ur choice of products when you leave their store..Going to see them all now..

A friend told me about High Life. When visiting the store I wasnt sure what type of vape I should get, but Wesley was very knowledgeable about all the products available. He suggested I get something I saw advertised on TV and with a fruity flavor. Ive been well pleased and so glad I decided to start vaping. When going back to get new pods and to change my liquid flavor Ive met other employees who are so nice and they all could answer any question I had about vaping. Today when going to High Life I met Haley and Alisa. They were so sweet and Alisa diagnosed the problem I was having with my smoker as soon as I told her it was running hot. It seems I had a bad pod. I got a new pod and some Strawberries gone wild liquid and now my smoker is working good. I give 5 stars to High Life Smokes and to their employees a high 5 for being so sweet and helpful. Thanks

The best smoke shop around we love coming here all the time there all so friendly and helpful 💙 always has a positive attitude

Great staff decent prices its a corporation smoke shop price are a bit more than online but no wait

Everytime I have ever gone into this store, they have been extremely helpful, knowledgeable and friendly. By far, the best vape shop I have ever been in.

The staff is super knowledgeable and friendly. Love coming here!

Great customer service and very knowledgeable about all their products. The management will go out of their way to help the customer. Could not have asked for better service!

They have very friendly 😁 and helpful staff alot of different products as well

I bought some cbd cream the sales girl recommended, it broke me out in a rash. Service was ok but nothing special

Everyone in there is so patient and amazing nice selection of items for your needs. Small shop lots of interesting things.

Just got hooked up with vape juice Brendan did a wonderful job and was very helpful

Knowledgeable people and good selection.

Ive been a few times and never not had a positive experience. Good juice selection, lot of device choices, the employees Ive dealt with have always been nice and helpful. I only vape nicotine liquids, but it looks like they have a good selection of other dry vaporizers and glass pipes.

Anybody new to vaping or looking for any additional information about how to get started and personalize to you liking, go see Summer and Brendan ! Great people, great energy and great atmosphere!

Brendan and Ashley are great and helped me with everything I needed. Awesome place recommended to anyone.

Extremely helpful staff. Brendan, Wesley and Amy made me feel right at home from the moment I walked in. Excellent experience!!!!

Friendly staff were knowledgeable about the product I was interested in. She suggested 3 different variations, all of which suited my needs. Ive already suggested your shop to many friends!

Nice place, great products Brendan and summer gave us great customer service. Would recommend to anyone

This is our regular place we go to for vape materials, pieces, etc and they are always kind and helpful. We are always happy with our experience here.

Brendan was an excellent help and very sweet and very fun to get along with. He did a great job

Alisa was SUPER helpful today when I walked in, not knowing what I wanted or needed. Definitely will be returning!

The staff was very helpful and considerate.

Busiest time of year for shopping and we were there 2 different times to get gift cards and they were out. We were told they forgot to pick them up. Not good business!!

Convenient hours, great selection and helpful friendly staff who are passionate about vaping. Be sure to ask for BP and he will take excellent care of you.

Beautiful experience. I am suffering from chronic hip and back pain. I tried CBD in a pre-roll. It was like a miracle. The shop is immaculately clean, everyone was very helpful intelligent and nice. I bought a pod vape device and CBD oil. I was shown how to use it and told if there is an issue they were there for me. I will definitely come back. I highly recommend trying to anyone who is suffering from chronic pain.

Love this place! They always take care of me!!! Meredith knows her business

Been coming here for years and have yet to have a bad experience. Customer service is always top notch and product knowledge makes shopping an easy task. Highly recommend for all your vaping kratom cbd etc etc needs

I liked it better at the previous location. Seems less personal. My wife goes here to buy smoke juice. Prices are a bit high too. Pun

The workers are great and helpful! Never had a bad experience. Recommend them 100%

Love this store! Cool ass staff and great prices. Wide variety of vaping equit. And 420 smokers needs!

Extremely pleasant, Quick and Easy, Very Friendly. 5 Stars for Darren

I love coming here, only Vape shop for me!! Great service and the associates are amazing

I love this store💝💝 great people great prices and always a blast coming in. Thank you brendan for the great service!!

Ellen was a great help! Great customer service

Very helpful staff, answered my questions about their products with the best options and products are at an affordable rate.

A bunch of know nothing about anything in that store girls. Sold me the wrong glass item and cost me $30. Then told me no returns; but they can give me a discount. The discount was no tax on a $10 item less than 50 cents, will never be returning with my business. Maybe the IRS will drop in one day.

349 copperfield blvd beside the new big gym! Awesome staff knowledgeable about everything. Great prices many new items!

Awesome store Wesley is awesome always helps me out in store and calls for my stuff on hold

Brendan, (not to be confused with Brandon) has a very influential smile and is helpful.

Brendan Wesley and Haley were a tremendous help today choosing new glass wear

Return policy sucks when it comes to defective products. I have a SMOK AL85 that completely went dead on me in less then a week.They will not take it back, exchange it or give me my money back. I can send it in to warranty and get an exchange which can take up to 8 weeks.

The guy that was there explain a lot of stuff to me and my wife not to mention that me and my wife had two of our small toddlers there so he was very patient and he had four other customers that came in and he got them out of the way boom boom boom and then worked on me and my wife on what we were going for. Couldnt be more happier and please.

They are always super helpful and seem to always be in a good mood. They will be my go to for vape and smoke goods.

Good prices, just wish it was a bigger store like the one in Charlotte. Staff is always nice.

** GO HERE** LOOK NO FURTHER** The vape scene isnt my thing, but I will tell ya, the employees at this place have it going on! Long story short my dad had stent surgery, so he wanted to stop smoking; I went to three smoke shops. The first two, had very little knowledge about nicotine based cigarette replacement and very little stock to match. I walked into the third, High Life and was blown away by Meredith, and her in depth knowledge and information about nicotine based vape replacement. She her self used a product and it worked for her so I decided to give it a go. I purchased the NOVO SMOK, along with some saline based liquid. As with anything I pulled out my phone and asked if I could record her instructions, she didnt mind it all! She broke it down, outlined EVERY PIECE OF INFO I could possibly need and then some, in mere minutes. I purchased two that day! I have gone back and watched her instructions to make sure I am operating the product correctly and to spread the useful info to my dad. Within the first 7 hours of purchasing the NOVO SMOK I didnt even want a cigarette! It blew my mind. A week later I was buying a third one for My husband. Same deal went in Meredith was there along with another employee Ashley, both ladies were super friendly, very personable. My experience could not have been better! For those who know little to nothing about the vape world it can be overwhelming! Meredith was very quick to assess my needs and wants and I am happy to pass the 6 smoke shops close to my home to hit up High Life again!

I love all the workers there....they know exactly what I want as soon as I walk in the door....

Awesome staff, very helpful

Brendan did an awesome job helping me pick a nice glass piece!!

Awesome! Wesley and Brendan did a fantastic job! Will definitely be back!

Daren helped me find exactly what I wanted and the people here are very nice

Great customer service, wonderful ejuice prices on some of my favorites...and employees always do their best to make sure you dont leave disappointed . Even if they are sold out of what I came for, they always find me something great to hold me over or call their other shops to track down what u need . I always look forward to my next visit to this shop. And I always leave happier than when I arrived.

Such a friendly staff who take the time to help you find exactly what you want. Great location!

Excellent customer service, and a great selection of pipes, bongs, incense and more. Limited cigarette options.

The very best