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Future Automotive Group
2285 Diamond Blvd, Concord, CA 94520, United States
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Future Automotive Group
Comments
Mo
Review №1

Definitely would recommend coming by this dealership, they can workout the price for the vehicle you want and they’re very professional and efficient on what they do.

Ra
Review №2

We went to purchase a used car at this dealership. We found that they were not willing to negotiate at all, unlike other experiences we have had previously. The sales manager was quite aggressive and looked down on us. The car we went to purchase was not very clean inside, we actually found dead insects! In all honesty, I cant recommend this location of this dealer.

Da
Review №3

Canceled my gap insurance and my mopar maintenance package. Got refund on gap, but have been waiting for almost 8 weeks for refund on mopar maintenance package. Rory at concord dodge tells me it’s been canceled. But offers no explanation of why I haven’t got paid.When I bought vehicle it only took a few minutes to pay for it.Why does a million dollar dealership group need to take 8 plus weeks to refund what they owe.

Je
Review №4

Actually in comparison to other Ford dealers Ive used in this area, these guys are really good Im glad I gave them a shot.

St
Review №5

I always have my vehicle work done here and I have always been very satisfied. The last time they were booked solid for a couple of weeks for a transmission check, but when I explained my situation to my service tech, he got it done for me in a few days. Nice people!

Fr
Review №6

Friendly staff, excellent service. Been going here since 1989.

ly
Review №7

Very efficient group. Quite busy but they have everything working very well.

Ma
Review №8

Sweet car dealership

Al
Review №9

Wasnt really interested in working with my family.

ir
Review №10

Always great service.

An
Review №11

Car runs like new so promise kept. Service people friendly and communicative.

Wi
Review №12

If you own a Hyundai vehicle I suggest you take here for maintenance and service. If there is an issue with your car they will suss it out. The office and mechanic staff are outstanding. Highly recommend.

Lu
Review №13

Fields like to much pressure to buy what they want to sell

Jo
Review №14

One of the better car dealerships in the area. We began patronizing this location in October 1973, that means we’ve been customers for more than 46 years. We were newlyweds when I was transferred from the Midwest as a young manager with a Fortune 500 company. We’ve had five Fords and a Lincoln serviced here. They are exceptional compared with All Star Ford in Pittsburg.

Ja
Review №15

Performed work as promised and on time. Friendly service staff! Waiting room could be a bit nicer, decor and lighting was a bit harsh. Good news is you dont really go there to hang out!

Li
Review №16

This is a GREAT place to work, my co-workers are AMAZING, feels like family here... and its close to home. My co-workers do great work, in a timely manner, our customers are super friendly.... couldnt ask for a better place to be employed at, hoping to retire from here :)

Hu
Review №17

Excellent service

Ju
Review №18

I bring cars here often for work and they do such a great job of getting me in and out quickly. They do great work and take great care. This is one of my favorite dealers to work with. Theyre better than most the others i work with and i work with most of the dealers in Concord and Walnut Creek! Its always easy and pleasant at future!

Da
Review №19

Booker, the shuttle driver, went above and beyond- getting me to my vehicle and also expediting getting me into a loaner while service was being completed. Zack, the service manager was very knowledgeable and made sure everything was taken care of

Ma
Review №20

Realy bad they dont have a good servise.

Ro
Review №21

Good Service Department

Em
Review №22

Phenomenal teamwork from service to sales

Ch
Review №23

So far Ive mostly just been here for recalls (2), but overall its been an okay experience. I thought one job in particular took longer than it should have, or at least longer than I thought when I dropped my truck off, but they provided a Lyft to get me where I needed to go, so in the end it didnt matter much. The repair work is definitely more experience than your local mechanic, but they do seem to stand by their work and make things right if you have a problem recur after they were supposed to have fixed it.

A
Review №24

Great customer service ...when i need my car serviced Don T always there to help resolve problem.

G
Review №25

4000 dollar mark up !

mi
Review №26

Good service good place to buy and lease vehicles

De
Review №27

Nice people. Told them I was just browsing and they were very informative and helpful

Er
Review №28

Ive had two experiences at Future Hyundai in Concord. The first was horrible. I was buying a new car and I was lied to. The salesperson tried to sell me a car that he knew was damaged and the sales manager was going along with it. Fortunately I inspected the car before signing the papers and walked away. The second experience was bringing my car there for service. It was very easy to make an appointment. The staff was friendly. The work was done quickly. Everyone was very professional.

Le
Review №29

Sales people playing bate and switch,and when does not work to rip you off they just hide. Shame on you.if you need proof I can provide.

St
Review №30

Great service from Linda G & Shannon you guys are the Best

Jo
Review №31

This place is good this is my tantric buying this place and service good as well

An
Review №32

Awesome customer service.

Ca
Review №33

Nice,friendly,honest, and very helpful even if they need to send you to another shop .

Jc
Review №34

Great customers and incredible group of fellow employees that are very concerned about the customers needs as well as desires

C.
Review №35

Nice selection of new and use cars. Looking toward Lincoln one day for SUV

Lu
Review №36

Salesperson I initially spoke to was nice. We were handed off to somebody else that was very pushy and was very intrusive while we were just trying to look at the vehicle. I was so put off that I left. By the way dont give them your phone number.

Di
Review №37

Nice place, nice salesman

Ev
Review №38

Great consistent service. Maribel is exceptionally talented individual.

Bo
Review №39

This was best visit this Ive had a positive outcome since purchasing my Lincoln MKX and previous service maintenance. I will say this My service advisor Michael has put me at ease and looking forward to my next service experience.He got me in and out as promised. He advised my of potential needs of service. When I explained I was aware of terms of my service contract he got input from he colleague whom pointed out a slight error and immediately corrected it.Additionally, there was an overlooked item in which he called down to find out it hadnt been done, Michael immediately took to task to correct it and not allow me to take possession of my vehicle until his service request was completed.My next scheduled appointment for follow up I look forward to Michael being my go-to service advisor!Thank you Michael!

Ch
Review №40

Appartently all they care about is making sales rather than taking care of a customer that has purchased a car here. I wont buy here again. Because apparently all they care about is the next new customer

Pa
Review №41

Good service, did all they could to find the cause for our issue. Were frank, did not try to charge additional costs.

Ta
Review №42

The service was fast and friendly. I did have a few bad experiences over the years but they have made up for it.

Al
Review №43

Great dealsrship high pressure.

Ad
Review №44

Nice people, great service, good prices. I come over and over again and I dont see that coming to an end.

Ro
Review №45

Service is better than most

E
Review №46

Ive been taking my car to this dealer for the last 4 years for scheduled maintenance. For three times I had to go back due to oil leak. And twice the tires were inflated to 41 PSI.

st
Review №47

Hyndia the dealership one of the best

Mi
Review №48

Great car inventory..

Si
Review №49

Don T. Is the best

Je
Review №50

Wonder people great service

ca
Review №51

Charged me $300 for 10 min work

Ro
Review №52

They were GREAT

St
Review №53

Friendly, service oriented staff

Ni
Review №54

Horrible experience. Salesman was a total shark. Used high-pressure sales tactics.

vi
Review №55

Sales staff is annoying and borderline rude. Ford sales staff shouldnt not be involved in Lincoln sales. They are not trained in premium brand sales approach.

Je
Review №56

I dont understand why car salesman dont hear a word you say

De
Review №57

Friendly people but limited inventory.

Ja
Review №58

Horrible experience, wont go again.

Ro
Review №59

Great service

Th
Review №60

Nice people

Ma
Review №61

Excellent service

Br
Review №62

Friendly and helpful

To
Review №63

Cool spot

Gu
Review №64

I love Ford I have 3 Ford vehicles.But they have to pay more attention to the service staff because sometimes they dont do the right things ... they usually forget the orders🧐

Ai
Review №65

Change oil Sidi salah sab.

Da
Review №66

Ifk

Information
40 Photos
66 Comments
4.2 Rating
  • Address:2285 Diamond Blvd, Concord, CA 94520, United States
  • Site:http://futureautomotivegroup.com/
  • Phone:+1 925-688-1655
Categories
  • Car dealer
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Offerings
  • Oil change:Yes
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