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Future Chrysler Dodge Jeep Ram of Concord Service and Parts Center
4901 Marsh Dr, Concord, CA 94520, United States
Appearance
Future Chrysler Dodge Jeep Ram of Concord Service and Parts Center

Comments
Ar
Review №1

Manager Sergio came through this time a really customer focused guy. He made sure things were done properly the second time around. Ill definitely be back.

Ul
Review №2

Be careful when it comes to the people financing theyre no good not professionals at all without clarification but sales not so bad

Li
Review №3

Im still here waiting! My appointment was 8:30am. It is now 2:48pm. To check a noise under the hood.

Dr
Review №4

First of all, I rarely write reviews. If service is bad at a restaurant, I dont write reviews, I just never go back. I felt I needed to say something here. I had a great experience with TIm in service today 2/21/20. Its a different business and attitude now that they were bought out by Future. I had a simple oil leak and a software update. He kept his work every step of the way from time he would call me for the estimate and pick up. I heard in the past service was slow, but my car was done in

Jo
Review №5

Fast service on the truck. Clean waiting room got some work done while truck got fixed. Nice experience overall

Wi
Review №6

Repair shop for the company vehicle. Great service technicians

Je
Review №7

Likes to make appts and then either cancel at the last minute or not do anything at all, even when they keep your car all day. David, the service manager does not answer phone calls and does not returns calls (still waiting for my return call). Take you car elsewhere!

Ja
Review №8

Horrible management. Employees are rude. And thru take 2 hours just to do a simple oil change

Th
Review №9

This place does not honor first come first serve, service is horrible. People are friendly but do not work to expedite process. Been here several times for an oil change on my wifes car and had to wait over an hour and up to 2 hours. May be better to pay, I think this is why they take forever on the lifetime oil changes.

Br
Review №10

Horrible experience here, what a joke. I tried taking my Chrysler Pacifica hybrid here to get a software update and they explained that they dont have any updates for our VIN number, but clearly in the instructions I have it says to apply the update if the customer is experiencing problems even if the VIN is not in the list. So instead of taking a look at it, the guy tried to charge me $180 saying if he cant reproduce the problem I reported then its going to cost me. Never go here if you want a good experience.

Is
Review №11

Easy to deal with.

mi
Review №12

It quick and easy

Pa
Review №13

Good deal. Great service

Jo
Review №14

The place to fix my car was screwed

Information
1 Photos
14 Comments
2.5 Rating
  • Address:4901 Marsh Dr, Concord, CA 94520, United States
  • Phone:+1 925-392-0265
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7:30AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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