Allen and Mike were here today for our annual gas furnace heating maintenance. I appreciated their courteousness and the helpful explanations of what they were doing as they checked out our 5 units. Thanks, Comfortmasters Heating and Air!

MR. Allen Crowe serviced our heating & air system today October 26 2021in preparation for the fall/winter season and also treated and clean up the coil by our request since it was emitting foul smell throughout entire hose. Professional Accommodating Performance is the best way to describe his visit. Keep it up, way to go!!!!

Allen can out to service our unit. It was the best service call we have had on the unit. Allen did very good work and explained what he was doing to me.He checked thing in the unit that I dont believe have ever been checked.

Allen Crowe is the technician we want EVERY time. He came today for our Fall inspection. He is thorough, efficient and professional every time.

I had a great experience with Comfortmasters. Allen Crowe came to my home last week to service my air conditioner for the summer and did a very good job. He was very knowledgeable and personable. Id noticed a difference in my A/C performance prior to scheduling the appointment and thought there might be a problem. He found it right away and explained what it was and how he would fix it. He has excellent customer service skills and is actually very nice. I would not hesitate to ask for him again.

Alan was a great technician when he serviced our home this summer. He arrived early after calling ahead and diagnosed the issue within 15 minutes. He came prepared with parts specific to our units and completed the repair in under one hour. He also confirmed the system was worker prior to leaving and gave us his direct phone number should issues reappear. Pricing for service was competitive.

I would like to echo many of the previous comments and say that you should call Comfortmasters and ask for Mr. Allen Crowe to help you with your heating and air issues! He was prompt and professional, extremely nice, experienced and knowledgeable. He resolved our AC issues quickly. I couldnt recommend his services enough!

Encountered an issue with my residential hvac system. Allen Crowe came and researched and diagnosed the problem and quickly got the system running again. Allen is a very personable and friendly person as well as an accomplished and experienced technician. If I encounter any problems in the future I will definitely ask for Allen.

I would to say thank you to Allen C came out to my business today. Very timely service. He was thorough. He explained the entire process of air conditioning maintenance. He had a smile and I could immediately tell he really enjoyed his work. I have been using Comfortmasters for almost 10 yrs. I will definitelly continue to use them. They are prompt and very professional. They get the job done!

Wow, Allen Crowe is definitely the man to call with any heating and air needs. He is genuine, polite, extremely knowledgeable and wont quit til he gets the job done, no matter what. We have been so blessed to have him service our units and fix any problems we may have had. He is highly recommended and greatly appreciated. You the man Allen!!!

Allen Crowe went above and beyond to provide excellent customer service during my recent appointment. I appreciated his attention to detail while checking out my air conditioning unit. While in my attic, he saw a problem unrelated to my AC system, showed it to me and corrected it for no additional charge. Theres no doubt in my mind that Allen puts his customers first and I appreciate that about him! Comfortmasters is #1 in my book!

This was our first experience with Comfortmasters and we are very pleased with their work. Allen Crowe came out promptly yesterday to service the AC unit. He was very pleasant, knowledgeable, and went above and beyond to get the unit motor installed properly and back in service for the summer heat. We appreciate your great service and would call on you again should the need arise. Thank you. Jacquelyn

Allen Crowe is absolutely the best. Extremely personable and very efficient. He responded to our call within the hour and had us up and running in no time. We will definitely ask for him in the future!

I wanted to thank Allen Crowe for the excellent customer service!! He arrived and immediately took care of the problem while educating me on the issue! Thanks Allen youre the best!!

I have used Comfort Masters for years and am always pleased with their work. Allen Crowe came out today to service my ac unit. He was so nice, very knowledgeable and went above and beyond to get the unit cleaned up and ready for the summer heat. Thank you so much!

My experience with Comfort Masters was fantastic. Mr. Allen Crowe came out to service my AC unit and he was awesome. Mr. Allen was so nice, friendly, knowledgeable, professional, and great customer service. Thank you so for making my experience with Comfort Masters a great one!

We had to have A/C serviced for a real estate contract…Comfort Masters in Columbus GA was contacted. Mr. Allen Crowe was sent out…he was on-time, very professional and went about the work. He explained each step, showed me the results and overall was a very positive interaction. If we even have a problem I’m calling them again, no doubt.

The representative, Allen Crowe, was very polite and professional. He arrived at our residence within the assigned time and immediately went to determine the source of our cooling problem. He had to go into the attic to determine if our unit was functioning correctly or if our problem was the thermostat itself. Luckily, it was the thermostat, and Mr Crowe had a new easier to program thermostat to install in our home without having to order one. We are very satisfied with his work, professionalism, and friendly character. We have always been satisfied with Comfortmasters and will continue to call them with our cooling and heating units.

Team thanks for all your support, great team of technicians well versed on their CRAFT.Keep up the good work.I will tell my friends Comfortmasters Heating. Mr. Royal..

Allen Crowe, Comfort Specialist, was extremely cordial, prompt, my dog initially loved him, and as he installed what he came to do, he also pointed out some other things that definitely needed tending to. He explained everything he was doing, which he performed marvelously, and cleaned up after himself like a champ!I am highly recommending Allen Crowe and am very thankful he was sent out to do the work, which I have 100% confidence in.

I would like to comment on the technician that came here today Allen was just great very knowledgeable explained any and everything I asked in enthusiasm and patience he did a great job and represented your company with professionalism he speaks very highly of your company and its committed to customer service in light of the issues we have had here I must agree that come from Masters and your staff have been great to work with.

Air conditioning went out over the weekend. Called Comfortmasters & they sent Alan Crowe out to take a look at our unit. After a bit of detective work, he got us back up & running. Great work! Thanks, Alan.

Weve used ComfortMasters for over 20 years and they have always taken great care of our heating g & AC needs. Today was no exception, Allen Crowe was phenomenal. He was very thorough and took the time to explain our problem and walked us through what he was doing to repair. He also gave us options to consider if the problem started again. Great customer service and very friendly! We will definitely request Allen again. Great job!!

Very professional and friendly service as always. The tech was knowledgeable,fast, efficient and even laughed at my jokes 😊.

I have a service agreement with Comfortmasters, and Allen Crowe performed the spring service for us last week. He was professional and friendly and made sure our system was working properly. He spent extra time making sure a slight clog in our drip line was fully cleared and showed me how to do some preventive maintenance so we wont have clogs in the future. Thanks Allen and the entire Comfortmasters Team!

I would like to say that I have been a customer of Comfortmasters since ~2003. I have always been pleased with the quality of their work. Recently my system was serviced for its spring/summer service. Allen Crowe came out promptly on the day scheduled. He was very professional in his dress, customer service, and work ethic. He practiced all of the safety protocols due to the pandemic in order to make me feel more secure. He explained what he was doing each step of the way. He tested the system, cleaned the drain line thoroughly, cleaned the outside system, etc.The office staff is wonderful too! They make it easy to sign the yearly service contract that I purchase. I know some people may not believe in the service contract, but I have felt that it benefits me. I have an older unit. It is serviced twice per year for a reasonable cost. It makes me feel more at ease.I would definitely recommend Comfortmasters Heating and Air!

We just had Allen Crowe from Comfortmasters out to our home to determine why the central air quit working so soon after the previous service call 11 days ago. Allen found the problem in short order (maybe five minutes after he began work on it); a blown capacitor on the interior blower motor--totally unrelated to the previous issue.He not only had us back up and running within 15 minutes, but also did NOT charge us labor fees!! One thing I dont understand, though....I looked up the part that was replaced; and the price I found for it online was considerably less than the price I paid for repair. That said, I will call on them again the next time we need to replace our system.

Allen Crowe is a top-notch tech. We have huge church HVAC systems that are never any problem for him. He knows his stuff, works quickly, and does a great job. We always ask for Allen!

I would like to give a big SHOUT OUT from Landmark Church of the Nazarene to Allen Crowe, Comfort Specialist for his promptness in answering our service call late on a Wednesday afternoon. With the exception of Sundays, Wednesdays are our next busiest day of the week with people hustling in the kitchen in preparation of our Wednesday Night Ministry Meal before all other ministry begins. We began to realize that the sanctuary was not getting any cooler and people would be coming in soon for dinner and Worship. Upon contacting Comfortmasters, Allen Crowe came to our rescue just in time to fix the a/c problem and had the building cooling once again before people started arriving. We are thankful for his kind courteous service with a smile. You can send Allen on our service calls any time! Thank you and God Bless!

Allen Crowe and all of the other techs are great ! Have always used this company and over the years they have not disappointed. They are very responsive and get out to the site quickly. They make sure to let you know all of your options for repair upfront and prices are very reasonable. I would recommend this company to anyone.

I had the pleasure of working with Allen Crowe, he is very professional and knowledgeable. He is Ginuwine and sincere and I would recommend him to anyone in need of heating and air services.

We requested a service call from ComfortMasters at 10 AM and had service technician Allen Crowe here at 1PM. He was very prompt and explained everything to me that was needed in detail so that I could understand the issue. Not many places now days you can trust but Allen definitely was trustworthy and I felt he was working in our best interest. Look forward to working with Allen and thanks for the help.

Allan Crowe came out to help fix some problem ductwork today and was very professional, knowledgable, and straightforward. He did a great job explaining what was wrong, why it was wrong, and how he was fixing the problem. I highly recommend Allan and Comfort Masters!!

Conscientious worker. Good attention to detail. Courteous. Would use them again!

The gentleman that came out was very helpful. He arrived earlier than I expected, very professional, and knowledgeable. Not only did he get the problem fixed quick, he gave me some great pointers for keeping my system running well for years to come! I’ll definitely call comfortmasters heating and air for all my repair needs!

Have used them for years. Allan Crow and the many other techs are great. Quickly responsive, fix the issues fast and make sure to give you all your options up front. Would highly recommend!!

Been using Comfort Masters for years and have never been disappointed. Allen Crowe came out following our request for service on both our units and was timely, friendly, knowledgeable and even corrected a few minor issues on the spot. There is true “peace of mind” when technicians are honest, capable and personable. Allen’s behaviors are why we’ll stay with Comfort Masters even when it’s time to upgrade/replace. Thanks!

I firmly believe that IF NOT BROKE-DONT FIX IT but my MILITARY MENTALITY ALWAYS BELIEVES IN PMCS (Preventive Maintenance Checks Services). Today (5/24/2021) ALLEN CROWE did exactly what I anticipated he would do. Thoroughly went thru the system making sure EVERYTHING was up to par. He explained what he would do and PHYSICALLY completed his task. Very PROFESSIONAL, COURTEOUS, and a GREAT representation of what CUSTOMER SERVICE means. GREAT JOB. I have lived in this house for 17 years and ONLY COMFORT MASTERS HAS TOUCHED my Air Conditioner System.

Allen Crowe was the most helpful and knowledgable service rep weve had from Comfortmasters Heating & Air. He was able to quickly diagnose and solve an overlooked issue we had experienced with a leaking unit. His friendly go above and beyond attitude is exactly the service needed in these uncertain times.

Comfortmasters heating and air is an excellent company. Had ac unit and furnace installed last year and they were very professional and pricing was good. They did alot of extra things to make sure that everything was running efficiently.Today was my first service on unit performed by Allen Crowe and all looked fine. Allen and his partner are very pleasant and knowledgeable in their service work.

Allen Crowe came out to the house to repair our furnace today and I couldnt be happier. He identified the issue quickly and got us up & running in no time. Friendly service and even put up with our crazy dog!

Allen went above and beyond servicing our A/C units. In the 17 years Weve had our units serviced I have never seen anyone wash the units. He is professional and courteous.

Very professional company. Family had used them for years and came highly recommenced. We used them twice in March 2021. Both times they we on time and did what they said they would do . A breath of fresh air in these times. Will do business with them again.

I wanted to say I was very happy with the Comfortmasters service folks. The fellows that came to the house were very knowledgeable and friendly. They solved my heating issue quickly and offered details about the repairs they provided. Thank you Allen and Justin.

Great techs who are competent and considerate. They are honest which is a huge factor when it comes to evaluating your HVAC system. I’ve used them for years and have always been very pleased with their work. Their prices are very competitive. Overall, excellent group of people to deal with.

Allen Crowe, came out diagnose the problem and what was going on with the unit. Allen was very professional, knowledgeable and very friendly!

Justin and partner were very thorough on what they did and offered helpful advise in the process !

I had a great first time experience with Allen at Comfort Masters. He really went out of his way to take care of my issues with my AC. He was knowledgeable, and was able to educate me on what the issue was. I highly recommend him and Comfort Masters.

Thanks again for service on my heat unit. Havent needed your assistance for a while but when I did you sent the best! Allen Crowe was more than acquit and spotted the problem right off. Allen was knowledgeable, professional, and had a great sense of humor.Thank You!Bob

Chance came out and solved my problem straight away. Very friendly service and very knowledgeable.

Easy and simple to work with, one call and one objective; make sure the HVAC system was running smoothly in the home I am planning to purchase. They worked around the sellers schedule, and moved the initial appointment on short notice with no issues and i appreciate that.

As a real estate agent, I have worked with Comformasters many times over the years. They consistently provide the highest level of service, on time and at a reasonable price.

Great service. We had Allen Crowe come and fix our heater. Timely and professional. He explained the problem and the fix so patiently. We are very pleased with the service and price!

Comfortmasters responded in a timely manner and technicians Allen Crowe and Chase were very professional in their delivery of service. Thank you for taking care of my dad’s A/C issue!

Such great service. Allen Crowe and his assistant did a great job. very thorough and knowlegable. We appreciate the prompt service.

Great service. We had Allen Crowe Comfort Specialist to come fix our heating. Hes very professional. He explained the problem and the fix. Id highly recommend him. We are very please with the service!

Allen Crowe was my Comfort Specialist today and he was and is such a Professional person, he came on time and presented himself and as he entered my home he just felt like some I could trust. He asked me what was my problem and he than begain too work and everytime he found anything he would show me and let me decide if I wanted to continue, but I am very pleased with his Work And his Thorough knowledge of his craft. signed by Melvin Pendleton

Amazing service ! He knew exactly what to do and how to fix it in a matter of minutes!

Our experience was very professional, and informative by Allen Crowe.

My experience was fantastic!! Have used for many years!! Highly recommend!!

I called Comfortmasters this morning because our heater was not working properly. They came out that afternoon. Mr. Crowe was very professional. He discovered a bad wire. Mr. Crowe was able to rewire all connections. My heating system is now working properly.

Great service and technical skill. Showed up on time, were friendly and serviced my HVAC unit promptly. Would definitely use again and recommend.

Im always pleased with the service Comfortmasters provides, from setting up an appointment with the assistance of Britney and on through the HVAC service on site -- professional, prompt, and pleasing service. The technician today, Allen Crowe, was very knowledgeable and worked quickly and thoroughly, making sure I was completely satisfied with the work and enjoying the comfort of a good-working unit. Thanks, Comfortmasters!

Allen Crowe exemplifies Comfort Specialist. Hes definitely an expert in the field. He was also very friendly and pleasant to talk to. Id highly recommend Comfortmasters to others and specifically Mr. Crowe.

Woke up this morning, no heat....Called Comfortmasters Heating & Air in Columbus Ga. and within the hour had a technician at the house, Allen Crowe diagnosed the issue, got the part needed and by noon we had heat again.....excellent service very dependable........(homeowner, Jeremiah Donovan.)

Mr. Allen Crowe fixed our gas furnace this past Friday.Mr. Crowe was efficient, knowledgeable, friendly and helpful. He explained the problem thoroughly ( we learned quite a bit!) and fixed it promptly.We could not be more satisfied with Comfortmasters and Mr. Crowe.

We thank Allen Crowe for the work he done here at the House of Mercy. The director Pastor Womack is very please and very thankful for the service and work that needed done.

This company does not even deserve a single star. Their customer service is horrible, the receptionists had a horrible attitude, the owner is money hungry, and thats all he was concerned about. They installed the entire system in my new home and after a year the system started giving me problems. They sent out an inexperienced technician who was guessing at the problem with the system. In summary, I had three issues within a two weeks period, and all I could get out of the owner was, if we come back out to your home, there will be an $85 service fee. He even had the nerve to tell me he could send a technician out for a 4th time but it would have to be after hours, and I would be responsible for the overtime of HIS employee. ABSOLUTELY AVOID THIS COMPANY AT ALL COST. There are much better HVAC companies in the area to choose from.Very dissatisfied Customer!!!!!!

Can you ask your guys to not throw their cigarettes out the window on 185 :)

Comfortmasters have Great Service. Michelle is tha Best!

Prompt, professional serrvice

Quick response, on time, professional

Very fast service. Requested after hours service and was seen the same day. Owner of the company came to my condo. He assessed the sitation, was very knowledgeable, and very courteous. Highly Recommend this company.

These people have very bad business. They broke my attic door and refuse to fix it. The exhaust hose was placed wrong which caused rust on my outside windows that they refuse to fix also.

Rip off! What company charges customers multiple times before completing the work? I would have chosen no stars but didnt have an option.

Honest, trustworthy, thats the biggest one!! I was referred to Joe by my neighbor, and Ill never use anyone else after using him!!

Great service.

Extremely Excellent Staff,handicap accessible,reasonable prices.

Ac went out on weekend and was only place who came out

Honest and reliable!