Yesterday 7/9, we stopped at Mattress Firm in Columbus to check out a new mattress. Grey was amazing! So helpful, spent the time needed & we purchased before leaving the store. Hope the delivery goes as smoothly. 8/9/21 update. Well, the delivery was delayed because of one mattress. The good news is that it was delivered today by 2 gentlemen. They both were efficient, helpful & it was the best experience! So happy to have had a great experience overall! It’s all about the employees, not just the product!

Buying a mattress is no fun. There are somany choices and seems like the prices never go down. Yet going to Mattress Firm was the best decision I have made in years. Great products, friendly. knowledgeable staff, along with an easy credit process. I highly recommend!!!

As you can tell from other reviews, Grey is really great to work with. He did an awesome job assisting us and all the other customers in the store. He was working by himself, but made sure to give time and attention to everyone. We are really excited to get our new bed and would recommend you go see Grey if you’re in the market for a new one!

Grey Robinson went above and beyond- amazing customer service. Mattress Firm came highly recommended, now I know why.

Awesome customer service from Grey Robinson. He helped me found the best mattress for my back pain. He also took his time advertising different brands and qualities of different mattresses that fulfills my needs.

I knew which mattress I wanted when I went in. There were none in stock (thanks Covid) but I was able to order exactly what I wanted. Coretta answered all my questions, placed the order, and bundled in a few accessories for free, including a king size adjustable frame. This is now my go-to mattress store!

Grey Robinson was a huge help when it came to helping me pick out my mattress and frame. He really took his time to help crunch the number and get me the best deal possible. Im really excited for when my new bed arrives.Thanks again Grey!

I had an amazing experience at the Mattress Firm in Columbus, Mississippi! I went in looking for a bed frame and even though they didn’t have any specific to what I was looking for Coraeta ( sorry I know I prob misspelled it ) was amazing at helping me and making me feel comfortable! I ended up getting a adjustable bed that I think will make me feel amazing!! And it comes in on Monday! I’m so excited. Thank you for your help mam! You are amazing!

My experience was very good. The salesman was very nice and answered all questions.

The customer service experience was superb. Coretta was very patient and answered ALL of the many questions we had. She was knowledgeable about the various types and brands of mattresses and explained their features and benefits. She offered her availability to answer any future questions.

Absolutely great experience with Grey at Mattress Firm in Columbus. Very knowledgeable, helpful and low pressure. And got a GREAT deal! Definitely will use again and recommend to all. Thanks Grey!!

Excellent services from the moment I walked in the door through to the delivery! Mr. Robinson was above and beyond helpful and polite. My mattress is like a cloud!

Friendly and very helpful staff, good prices and discounts.

I had the pleasure of shopping for a new mattress at Mattress Firm in Columbus, MS. Trey Robinson was the sales associate that helped me with my purchase. He was very courteous and knowledgeable about the products available, and answered all my questions and did not try to influence my decision about which mattress I wanted. I would highly recommend him if you are in the market for new bedding..

It was my first time buying a mattress and Grey made the process so painless! I highly recommend this location, they will definitely find the best fit and deal for you

Grey is a very knowledgeable person and took the time to answer all my questions, then helped me choose the right mattress for me. I’m very satisfied with Mattress Firm.

Grey was awesome. The customer service is unreal. We felt like family as soon as we walked in. We got the mattress we were looking for and for a great price. We will shop here for all of our bedding needs for sure.

Grey was the employee that helped us and he was awesome to say the least! We had 3 children with us and a budget and he accommodated both with ease. Highly recommend this store to anyone seeking a mattress!

Caretta was very informative about the mattress we were looking for showed everything we needed to know and was extremely friendly.

Grey was super helpful and even though they didnt have the exact bed we were looking for in stock they got it there within two day. Super helpful, good prices and great staff. They will take care of you!

Went into the store to get a idea on a new mattress. Grey Robinson was the sales associate and helped us with our needs. Not only did he give us a idea, but he got us pointed in the right direction and answered our countless questions we asked. Grey was super knowledgeable and super pleasant to work with. He let us sit on many mattress’s to make sure we were wanting to get what we really wanted. Grey laid out every option and made sure we looked at every one before coming to a conclusion. We came to a conclusion and ended up buying a mattress right then and there. Grey was a amazing sales associate! He made it a great pleasure to do business with him and mattress firm. I will highly recommend him to anyone looking for a mattress.

Would definitely go back to this store. My wife and I had no direction of what we may want and a gentleman by the name of Grey Robinson was able to provide said direct. As well as answers our questions.

I purchased a new mattress from Grey, excellent customer service and product.I had the best first nights sleep and look forward to many more. When buying a mattress and box spring, Mattress Firm in Columbus is the best option!Thanks again Grey for all your help!!

Grey and Correta (sorry if I misspelled your name) were awesome. Very friendly and got me the best deal I could get. Delivery was on the early side of the given window, and everything was delivered and in good shape. First big purchase and I’m super happy about it.

Very helpful and friendly. Definitely recommend for anyone who goes in not 100% sure what they would like

I definitely enjoyed my experience at Mattress Firm in Columbus MS. Grey has the best customer service and he definitely know his products. I will definitely recommend if your in the looking market for mattress definitely go by there and see Grey & his staff.

I’d like to thank Grey for today. I had called weeks ago to see what type mattress I might need for my new house in Starkville, Ms. He was such a nice guy. I found myself in Columbus, Ms today and decided to just stop by. Grey was working. I told him what I was looking for. He was patient and smart. Took awhile, but we found the perfect mattress and frame for me. I got a beautiful Queen mattress with the frame that allows both the head and foot to raise and lower. Grey says it will be delivered soon. Can’t wait. Grey was terrific. Was a great experience. I went in to just say hello and look around. I left with an awesome deal and meeting a new friend. I’ll be recommending Grey to everyone I know. Oh yeah. I also bought a cool pillow. Thx Grey. Your friend Mitch Mitchell.

Went into the Columbus store today to buy the second mattress in a few months. Worked with Grey today and he was so helpful and got me the exact mattress I wanted! He is very knowledgeable about the mattresses in the store and super friendly! I definitely recommend this location.

Coretta Lane did an outstanding job for us. We were there before opening time but she unlocked early for us. She has a great personality and she did not pressure us into buying something more expensive. She listened and accommodated our needs. I appreciated her services and will return the next time I need a mattress. I recommend you check them out especially Coretta!

Great place to buy a new mattress! Greg was awesome! Very nice and helpful, great prices too! 😊

Coretta was quite simply the most welcoming and friendly customer service agent we have ever dealt with. Absolutely perfect description of the mattress and never once was forcefully pushing us to one type of mattress over another. An absolute pleasure to shop in your store and can’t speak highly enough of Coretta and the cleanliness of the store! Well done!

Grey the Sales/ Customer Services Specialist was the best and I really appreciate the service receive from the moment I stepped in the store was a great experience I definitely will shop there again

Grey was very professional and very helpful and i truly believe he gave me the best value for my money …. He is a great salesman and business guy along giving me a great discount

Grey helped us find the perfect box spring for our mattress. We will be going to mattress firm for all our mattress needs!

Grey was very nice, professional, and informative. He gave me a very good deal, and I will definitely keep my business with MattressFirm. Thank you!!

Super experience. Our salesperson, Coretta, was an absolute delight!

Wonderful service, undivided attention, responsive to my questions with knowledgeable answers, determined my needs, showed me numerous displays and explained each to me. Allowed me to make up my mind and guided me through the financing options. I would recommend Matress Firm in Columbus to anyone looking to purchase a mattress.

The employee that sold us out mattress was very helpful and explained the difference between each mattress. Very courteous and friendly. Not pushy or didn’t try to sell us a mattress we didn’t want.Very positive experience.

Excellent customer service! They made the process of purchasing a mattress so easy!

After shopping at several different stores for my mattress I was most impressed with the knowledge and helpful demeanor of Grey Robinson, the sales representative at mattress firm. He was very accommodating I never pressured me. Even after my third visit to his store over a month timeframe and still being undecided about which mattress I preferred. Overall my experience was an exceptional one. I would recommend mattress firm to anyone who is seriously shopping for a quality mattress.

Very knowledgeable, great service and a great selection of products.

Very friendly!! Went I just for the pillow specials, they only had one left and we needed 2 but allowed us to purchase another and call when it came in on truck. Treated our pillow purchase just like we were buying a matress we really appreciated that! When we do need a matress we will be using here!!

Friendly, knowledgeable and over all good service.

Such a great experience! Ask for Grey at mattress firm of Columbus ms

See Grey he gave me a great deal and good service.

Coretta Lane helped me and my wife find the perfect mattress for us. She went above and beyond to meet our needs. She is kind and cares about what you are looking for.

The service was exceptional. The salesperson was friendly and knowledgeable. We enjoyed doing business there. Plan on being repeat customers.

Impeccable sales team. I was not sure what kind of mattress I wanted and didn’t know there were so many choices. After a few questions they pointed me in the right direction. I didn’t make my decision at first. So I went to another store just to look around. While at the other store I found the bed I wanted but their customer service was horrible. So I got the name and type of mattress it was and headed back to Mattress Firm. When I got back I asked if they could get this mattress. Which they could, so I bought it from mattress firm.

Coretta and Gray were wonderful to work with. I would highly recommend!

Great folks to deal with ! Couldnt ask for a more comfortable atmosphere with such a knowledgeable staff. Thanks again !

Coretta Lane was absolutely a pleasure. My wife and I experienced the best customer service we have ever had thanks to her. I would recommend any to what location she works at. God bless her.

We shopped at the Tupelo Mattress Firm around Christmas 2019, and while I didn’t pull the trigger on a mattress then we had a really good experience with the salesman. So much so, we returned to the Columbus store (closer to home) in July 2020 and finally made our purchase. The salesman, Grey, did a great job as well. Shows the importance of great customer service even when your customer doesn’t walk out with product that exact day. Made an impact to come back.

Best buying experience I’ve ever had. Grey Robinson knows his business. I would not hesitate to recommend Mattress Firm and Grey Robinson to anyone looking for a mattress. And, by the way, the IntelliBed mattress is a dream...Thanks Grey

Greg Robinson was such a great help!

Correta was most helpful and very kind soul. Was a pleasure to deal with. I look forward to dealing with her for all our mattress needs.

Great guy very helpful needs to be rewarded with a raise

Very helpful and knowledgeable.No pressure to buy the product.Sales Rep with a good attitude.

Grey found me exactly what I was looking for! Quick friendly service!

Great experience and customer service!

Worked with Correta to purchase a new mattress. She was very knowledgeable of the products, warranties, etc and super helpful in explains the differences between products. Would highly recommend Correta!

Very amazing great deals and kind people theres no other place that beats the kindness not prices

Grey was AMAZING. He was so kind and patient and just top notch!!!!

Good people good prices on mattresses best brands

Gray Robinson was amazing! Friendly staff and very helpful!

Great customer service. Ms. Coretta was great

Everything went really really great!!! We tried out a couple mattresses and Ms. Lane helped us get the mattress that my wife and I needed.

The sales associate Grey Robinson was nice and patient and helped us find the perfect mattress at the rite price.

Incredible experience. Coretta Lane was a phenomenal saleswoman. Thank you for a wonderful experience.

Correta was very helpful and knowledgeable

Great customer service and very knowledgeable of product.

Grey R. was great to work with. He was very knowledgeable and the mattress delivery went smoothly. Thanks, again!

Really good customer service and a good product...

Grey Robinson was the best Sales person I’ve ever worked with. He is amazing and helped me so much and now I have one of the best mattresses ever! Thank you Grey Robinson!

Rob was absolutely amazing. They were so helpful there and made buying our new tempurpedic bed so easy. If you are in the market for a mattress definitely come on by and talk to them.

A great place for all your bedding needs! Great staff a service 🇺🇸

My sales Rep Lovantrice Jones was AWESOME! He took his time and helped me find the perfect mattress !

Such Great Customer Service, I enjoyed every moment with my salesman(guy) he rocks!

Great shopping experience! Alexis is very helpful and a delight to work with.

Got me a great bed with a great night sleep because of it

Alexis was absolutely amazing!!!! She helped me find my perfect mattress!!!😁😁

Very positive experience

They have many different mattress and prices. Customer service was good.

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