Jason was so helpful and patiently answered all of the questions my significant other and I had, helping us find the perfect mattress and pillows at a fantastic price!

Great experience from the start. Knowledgeable sales staff and no pressure at all. Will recommend to others :]

Very positive experience. Salesman took his time and helped me pick out proper firmness (pointed out since I slept on my side, I needed to test it on my side, which changed my selection). Delivery people we on schedule, very quick, and reviewed how to use the control.

I asked Jason Harm if he could have a bed at my house the next day. He asked a few questions using his process. We quickly narrowed down the choices always considering availability and my budget. Within the hour we had everything I needed picked out and the paperwork was done. Less than 24 hours later the delivery guys showed up. Talk about exceeding expectations.

Keith Hanson, our salesman, is the consumate professional. He has excellent product knowledge, a great personality and made what one would normally consider a tedious chore, into an enjoyable performance. We were in and out of the store in less than an hour with a great deal on a mattress & base. Great salesman & great company to work with. Thanks Keith!

The guy who helped me was very friendly and helpful! Super appreciated.

Very helpful manager at store. Called nearby warehouse and arranged for me to pickup item curbside. Provided written directions to warehouse.

Great experience and a great mattress. The salesman Jason was a pleasure to work with. The mattress was stiff at first but broke in just as he said it would. Very happy and well rested.

Keith, the guy who helped me, was nice and informative. He didn’t pressure me at all and let me take all the time I needed to try everything (and I spent a long time in there).

The salesman was very knowledgeable and showed us everything in our price range. Made everything so easy for my wife and I. We will return in the future when we need another mattress.

My sister and I wanted to gift my parents with an adjustable bed for Christmas. The first time I went to the store (without my parents) the salesman gave me a lot of ideas and things to consider. He was not pushy at all. He actually recommended that I come back with my parents to choose the right mattress. Thats right, he did not pressure me to rush and buy a mattress before I left the store. I came back later with my parents and a new saleswoman was there. She was so patient with me and elderly parents. We did buy the adjustable bed from that night and I would do it again.

Great, went to two places to check out mattresses and ultimately had a great experience at Mattress Firm and bought our new bed and spent less than we anticipated.

Very happy with the service and follow up from Keith the assistant Manager. I was able to call and purchase a mattress & box spring and arrange delivery for my daughter moving into her apartment at OSU. The mattress went on sale the day after I made the purchase and that amount was refunded and when they didnt have the bed I purchased in stock he will willing to propose an appropriate substitute for the purchase price. Great customer service - thanks!

Easiest shopping experience. I was welcomed and informed about deals and asked about what I was looking for. They pointed me in the right direction and let me try out the beds for however long I needed. Came down to two beds and they answered all my questions and concerns. I’d definitely go back. They staff was friendly, helpful and knowledgeable. Store was also very clean! Highly recommend this store!

Keith helped me find exactly what I wanted and it was a fast and easy first mattress buying experience. i was approved for financing very easily!

I havent picked up the mattress yet but the display mattress felt very comfortable and the staff were very helpful and very friendly

Jason was very knowledgeable and low pressure. He was patient and really helped with our decision making. Can’t wait to receive our new mattress and adjustable base!

Great selection and helpful staff. Highly recommended!

This was my first time visiting Mattress Firm. I have to say that I really appreciated the level of service that I received. There was no pressure to make a decision. I was able to compare mattresses with additional information on each one. I really enjoyed the time that I spent there.

10/10. Great guys

5 Star customer serviceThanks

Great service and great deal! If you need a mattress set or a mattress with an adjustable base then stop in and ask for Mr. Harm. So my mom and I stopped in on Saturday and spoke briefly with Mr. Harm but the store got busy. We went home and thought over discussion and agreed to purchase a queen size mattress with an adjustable base. We returned the next day and we were greeted by our first names and a smile. Mr. Harm listens, works with you for a great deal(saved over $1000.00+), and proves that quality customer service still exist. Thank you, Mr. Harm!

Quick friendly service at my local store. Got a great mattress at an awesome price. Can’t wait to sleep on my new mattress when it arrives!

Always been a fan of Mattressfirm. The best knowledge came from my salesman Jason. He knew exactly how to solve my issues and sleep better. A huge asset to the company!

Keith at the Grandview Matress Firm location treated me like family. He was very genuine, showed me everything I wanted to look at, and didn’t try to upsell me. He was patient and awesome. He’s the kind of guy I would love to have a beer with! Kudos to Keith, and Matress Firm for finding the epitome of an employee that everyone would want on their team!

I highly recommended Mattress Firm Lennox Station. Jason Harm is the guy to go to. The staff is nice and very helpful. Good deal for certain.

The gentlemen a Mattress Firm that helped me were fast, efficient and worked within my budget. It was a truly affordable one stop experience for my son’s Ohio State University apartment bedding needs. Thanks!

I had a great experience yesterday. This was my first time buying a mattress and Jason was extremely helpful and patient. Would definitely come back!

Wonderful, quick and efficient experience. The store isn’t too big that you get overwhelmed! Keith and Jason were professional and gave me options! I was able to pick a bed in less than 30 minutes!

Jason at the Mattress Firm on Olentangy River Road was AMAZING!!!! He was helpful, knowledgeable, and nice.. He answered all my questions and provided different options when I was looking into purchasing a new Bed. I would recommend going here and talk to Jason.

Great customer service and I got a great deal!

Keith the owner has very helpful with us selecting the right mattress! Would highly recommend over ordering online! We could try out every mattress and went home with one the same day! Thanks for a great nights rest.

If you are looking for a great deal on a great. Go visit Jason. Hell make sure to find what you want. Awesome working with him to find my bedding needs.

Definitely a little pricier then Facebook marketplace, but the service was great and the quality of the product is great

Knowledgeable, friendly and great service

Great experience

This was my first true experience with picking out a bed for myself that I would own long term. My salesman, Keith H, asked the right questions about what I was looking for and my “sleep habits”. He was very knowledgeable about the different brands and types which made finding the right bed easy. I personally hate shopping and like to spend as little time doing so as possible. I let Keith know this and I was out the door less than 20 minutes from when I walked in. I highly recommend this store and that you ask for Keith to assist you!

Dont go inside the store unless youre welling to spend 1000 or more ! The service sucked and rude once he found out we were going somewhere else!

Excellent service and knowledgeable staff!

Keith was my mattress guy ! I feel like he tried to find me the best comfort for the best deal i could get, for what i was looking for . Much appreciated .

Went to one store and they didn’t have my product in stock so the sales person did everything he could to do make sure I got the product I needed. Very nice very professional. Ended up going to the store with my product in stock and was greeted warmly and they got me set up with my mattress from loading it to even supplying some extra supplies to make sure my mattress made it safely. Overall a great professional experience

Ryan, the manager of this store, was very helpful! He gave us a lot of space and time to try out mattresses. He was not pushy at all. He was very patient and generous in helping us get the best deal. He was very knowledgeable of the mattresses and pillows and could point us to what would be the best fit for us. He was able to tell us how to determine what mattress would be most comfortable for us. We would highly recommend!

I was very impressed and delighted with the knowledge and service we received from Keith Hanson at the Olentangy River store. We, likemany others, did a good amount of research before making this buying decision. We thought of ordering online prior to going into Mattress Firm. After the visit, we thought about it some more, but ended up coming back and purchasing from Keith. Some things are worth investing a bit more to ensure you get a high quality product and we feel extremely confident we made the right decision.We price checked all the mattresses we were interested in and mattress firm was reasonable in that regard. They also offered a 24 month interest free line of credit that made the decision work easily into our budget. I’ll be recommending these guys anytime I talk beds with friends and we will be back in 8 years.

Great range of product. Clean store. Salesman was knowledgeable but not pushy. A much better approach than we found at a competitor’s shop. Once we decided Matress Firm had what we wanted, finalizing the sale was easy, delivery timely and there were no surprises.

Keith helped me and made the purchasing process extremely simple. He helped me decide the best mattress based on my preferences and previous mattresses in a short amount of time. Thanks again Keith! If you need help, ask for him!

We are so very pleased with our mattress buying experience! Jason at the Lennox location was extremely knowledgeable of the products and addressed all of our sleeping concerns when deciding on a mattress. Would definitely shop here again!

Need to stock bed frames😊👍🙏🏻 But great service!

Good Experience, given information I needed. Easy to make a decision.

Jason was awesome and got me a boxspring exactly as I needed, it was in stock and to be delivered tomorrow; they will take away the old one. It is to lower my moms bed; she is ill and having a hard time getting into and out of bed. Lowering it will help.Thanks, Jason!

I had a great experience! Jason helped me pick my mattress and he did an excellent job explaining everything to me.

Excellent and quick service! We didn’t have much time. He listened to what we needed and got us taken care of and on our way! I would highly recommend them if you need a mattress!

Sales staff is very helpful and knowledgeable about the mattresses offered. Prices are reasonable and they carry a wide variety of choices. Highly recommend.

Keith was amazing and super helpful! Thank you for making mattress shopping easier!!

My boyfriend and I were not looking forward to the mattress shopping process but Ryan the store manager was very helpful. He educated us and actually helped us rather than try and “sell” to us. He made the process actually fun. Would highly recommend.

My salesman, Keith I believe, was great! I’ll definitely see him on future mattress purchases

My husband and I went to this store to purchase our mattress. We have had great experiences at Mattress Firm in the past and our experience at this branch was no different. We received help when we needed answers to questions and space when we needed time to ourselves to make those big mattress decisions! The staff was friendly and the mattresses were super comfy. Cant wait to have our first nights sleep on the new mattress.

Enjoyed the store visit. Our mattress purchase was simple and the item was just what I was looking for. Our salesman was friendly and knowledgeable. Thank you Mattress Firm.

Dan and Rob were amazing. So on top of the great deals we got which is always a good thing. Me and my girlfriend actually had a few laughs with these guys making the environment a must for anyone looking for a new mattress.

Great experience. Keith was fantastic. We got the bed we wanted at a good price. Would definitely shop there again!

I had a wonderful experience here! First time furniture buyer so came in a little nervous. Ryan made the experience a breeze! He was very informative and helpful! Definitely recommend!

Rob’s product knowledge was impeccable, and he got me on the perfect mattress set! The delivery guys were awesome, also! I could not have asked for a better experience!

Good selection, great staff. Made for an easy experience.

Rob and Aaren were so accommodating. They helped me and didn’t push stuff on me. I hate that. Also they were accepting as I am lesbian. Definitely buy your comfy bed here!!

My consultant was very helpful and made sure I got the beat deal possible.

The salesman was very knowledgeable and patient with us. He was able to help find us just what we needed and helped with financing. Overall, it was a good experience.

Nice store and great customer service. We were able to try out mattresses on our own and ask questions at our own pace. Would highly reccommend.

I drove a half hour away to specifically deal with Zach at the Lennox Station store. Super informative and professional. Worked with me for 2 days to find the bed that was right for me. Greatly looking forward to my new Sealy! Thank you Zach!

The salesman was knowledgeable and helpful without overselling. The delivery was just as scheduled and was amazingly smooth. This is the second purchase in the last year with Matress Firm and I’d definitely recommend it to others.

Ryan was great! We are thrilled with our decisions and the service we received. Highly recommend stopping in. Thanks :)

What a wonderful experience!! Ryan was incredibly helpful and made the experience very easy and pleasant! I will definitely be recommending everyone who needs to buy a mattress to Matress Firm at Lennox Station.

Ryan was extremely helpful to us as first-time mattress buyers and he gave us a great deal. I would definitely recommend checking out this store if youre in the market for a new mattress.

Got a mattress. Service was fast and friendly. Instructions were clear.

Was just looking for a cheap mattress for the guest room. Salesman showed me my options, no pressure. Was in and out in about 20 minutes.

Very informative and helpful experience from Jason.

Salesman was very helpful and directed us to the right mattress and delivery options for us. We are impressed and grateful.

Daniel Gunn was an incredible sales associate. Extremely knowledgeable and helpful. Great experience shopping here.

Keith is great! Very knowledgeable and not pushy at all.

Great transaction, quick, professional and pleasant. Highly recommended.

Very friendly and prompt service :)

Superb customer service, polite & pleasant staff. Keith was awesome, went above and beyond to organize some complicated logistics involved with my order.

Very helpful and willing to make sure I was satisfied.

Keith was great! Helped me find the perfect mattress for my sleep tendencies at a great price!

Ryan was extremely helpful because I’ve never bought a mattress before. He found me the most cost effective option and was very personable

Very friendly service! Helpful with answering all questions we had. Very clean store.

Keith is a good dude. Helped me out when he didnt have to. Only star lost for the corporate feel /lighting.

Great job by manager. Not too pushy, but great job at answering questions.

Great experience buying a mattress. Ryan was so helpful!

Best service around, cant find any better anywhere else (:

You can get nice mattress name brand

Salesman was very helpful! Good price and I was in and out quick.

Rob was able to make a great deal for me, and I was in and out in a brief period of time. Delivery was right on time as well.

Very accommodating both Danny and Rob, thanks so much for your help.

Rob was knowledgeable and extremely helpful. Awesome experience!

Keith was very helpful!

Ryan (the store manager) was very helpful and not pushy at all while my husband and I were trying out different mattresses. Straight shooter!!!!

We didnt buy anything here, just visited.The staff was very friendly and not pushy at all which was very nice.

I was sold an infested mattress**** and lied to*****i purchased a mattress from the clearance area. it was a fantastic price for a high end quality mattress. i was told that the mattress had been sanitized + someone purchased it but returned it within the 90 day time frame. it was wrapped in plastic - i asked to see it- they told me they could not take the plastic wrap off once it had been sanitized. from what i could see + what the sales man told me- it looked ok. i had gotten divorced, was scared, rushed + trusted him as a professional. he had purchased a clearance mattress for his own home he told me. he informed me there was no store warranty bc it is a clearance item + that i could not return it once i purchased it. he told me that the mattress WAS COVERED by tempurpedic though- although i had to buy a mattress pad cover from them ( temp) in order for the warranty to hold. i bought it.when it arrived + i was able to unwrap the plastic - the mattress was soiled . nothing horrible, but had i seen that- i would never ever have purchased it. flash forward- i notice bugs + i start to not they are only on or around my bed ;( . i had an exterminator come because i freaked out that the bugs were bed bugs. they ARE NOT. but the mattress clearly had these beetles living in it. i immediately called mattress firm lennox. he told me they do not cover it to call tempurpedic. when i called tempurpedic they said they DO NOT COVER used/ returned mattresses. he asked which store told me that + said he was very sorry i was lied to. i am still paying on this mattress + will need to throw it away as it is infested. although i am thankful that i do not have bed bugs- these men scammed me. not only to buy this item but they also told me i needed to buy the $149.99 mattress pad cover otherwise Tempurpedic would not warranty the mattress. when i called mattress firm back to tell them that there was no warranty w tempurpedic bc it was a used mattress keith said, oh they didwhat a joke. i paid + am still paying on this $2773.00 mattress that i had to throw away.

Brent was extremely helpful and knowledgeable about the different versions of the mattress. We bought one!

Danny and Rob were both kind and helpful above and beyond expectations. 😊

Great service, Rob made the whole experience easy.