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EZ Auto Repair & Service
768 Rose Ave, Columbus, OH 43219, United States
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EZ Auto Repair & Service
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Di
Review №1

I had my truck fixed here. They couldnt tell me exactly what work they did, but assured me it was wiring. They charged me 1000 dollars.When I got the truck back it was worse then when I dropped it off. I got more lights in my dashboard and a clonking sounds from the engine, then a ton of smoke as I was getting to work.They towed it back to the shop, did something to it again, and gave it back. No more smoke, but I was left with extra lights on, on my dash. Which is why I said I got it worse than when I left it. And they wanted more money to keep working on it.I just feel bamboozled by this place. Be careful who you let work on your car

Ti
Review №2

Went to have my thermostat changed lee want there they had this guy that only been there for three weeks he didnt put my overflow back on and by the time I got home I had fluid all over my engion and i called the owner called me a boy and was very disrespect had been going there for yrs he called the mechanic and he told him he didnt know if he should put it back on or if I was going to pay for labor ft or him to put it on is a 5 sec job to put it on like common common sence its needs to be put on lol I m not a mechanic

Is
Review №3

The car got towed and I was supposed to be notified when the car had got to the shop but nobody never called me I had to call them. Then they took an extra 2days on my car after being told it would be fixed In 1day then on top of all of this someone at that shop stole my licenses plate stickers I do not recommend this repair shop to anybody!!!!!!!!!

Al
Review №4

Stole my money. I paid a lot of money and they didnt fix the problem. They pretended to fix it and probably sent back the good parts to pocket the refund. I WILL NEVER GO BACK HERE! Not to mention they broke things inside my care while taking out the dashboard. Criminals!

Ma
Review №5

This place is a joke. Charged me $399.00 still had to have my car towed again to Byers. Byers was awesome fixed in one day. Great service. This so called E.Z auto repair offers money off for you to give them a good review. I question most of these reviews for them. Mechaniic actually yelled at me and the two truck driver when taking it out of there to Byers. DONT GO HERE YOU WILL REGRET IT.

Br
Review №6

I got a really great affordable deal on my car repair! Highly recommend. Fast service and friendly staff

La
Review №7

They were great. Got me in and out and gave me great recommendations to save money.

Va
Review №8

The service was very prompt. The mechanics were very knowledgeable and friendly. I highly recommend this place to everyone who needs their car serviced.

Pa
Review №9

My husband Kevin and I came to ez auto with a broken brake line. Lee was very professional and fixed the problem in a speedy and safe manor. We are were pleased and plan on returning to have more fixed on our 2003 Ford Escape. Thank you so much for being the kind of business that instill confidence after the first visit.

Le
Review №10

Very professional service from Calvin ! A lot of great video updates while I was at work.

Ja
Review №11

Was very easy to work with. Got my car done sooner than promised

No
Review №12

I called for a quote to get my rear brakes fixed and the receptionist was very helpful and knowledgeable. Once I got there Lee immediately went to work on my car and was done in about 45 minutes. I felt very comfortable sitting in the office waiting for my car because the staff is all friendly, they treat you like family. I was overwhelmed by my experience at EZ Auto Repair & Service and this is the only place Ill go from now on. Good, reliable, honest mechanics are hard to find. Look no further.

Ma
Review №13

I paid half as much as i was quoted at big name shops like Tuffy and Monroe, and got some extra stuff done. Great shop, great customer service and very reasonable price. Thanks guys!

Co
Review №14

They was awesome, also did an nice job on my 2005 ford explorer truck and they took time out to make sure everything was working... And they also kept me up to date with everything I would definitely recommend them. Thanks guys for getting big red back to what it do best drive..... Thanks guys

Co
Review №15

Great mechanics. Excellent and affordable services.

Sa
Review №16

Im very Happy with this place it was very affordable and they fixed it fast and had me up and running on Mother’s Day ..when I first called the guy said he was really busy today but he still got my car done..I’m so happy and I will definitely be going back there in the future

Ka
Review №17

Calvin and Lee are very professional and communicative. They kept me informed on the repairs with pics as the repairs were made. They got me in quickly and had my car done sooner than expected. Very reasonable on prices and labor expense. My car has never run so smoothly before and I will definitely be giving them ALL my business. Local and Affordable!!! No gimmicks or price gouging!!

Li
Review №18

I called the owner of the shop who said they knew how to do brakes on a 96 ford bronco. We agreed on 75 dollars which was reasonable to put the brakes and rotors in and he let me bring my own parts. After I drop the bronco off he calls the next day saying I need to replace the hub but you don’t the way the brakes come off is different which is why I asked him if he knew how to do them before I dropped it off. So he almost had me buy 2 new hubs one for each side and that would’ve been another 200 dollars when it wasn’t necessary and someone with 30+ years experience should know. We ended up paying 150 dollars because he said it didn’t expect it to take that long when I told him it was a pain to do in the first place and he had the nerve to say to me then why didn’t you just do it. After that he said he would give me 5% off if I wrote a good review on google 😂

Ro
Review №19

I was given a fair estimate and they did superior work. They did everything in a timely manner. My car now runs GREAT!!!!!. Thanks. I will be a repeat customer and will recommend you to my friends.

Ca
Review №20

They do a wonderful job on my Jeep Commander. I will not take it anywhere else. All the guys are friendly and helpful. Great place..

Jo
Review №21

Great service at a very reasonable price. Also very speedy services. My third time here and every time i get my vehicle back on the same day

Am
Review №22

They were very nice to me & did a good job fixing my car

Br
Review №23

I had my brake line done here and I can say I had a great experience they r quick and price is great. Ill be taking my car again this week to get something else done. I recommend coming here.....

Ca
Review №24

Look no further here is where you should go!!! Calvin was very nice and professional he was able to get my car fixed fast with very short notice!!!! I WOULD HIGHLY RECOMMEND!! Thanks Ez Auto you are the best!!

An
Review №25

About a month and a half ago, I came here for rear brakes. Once repaired the mechanic informed me that I also needed my front breaks repaired. I wasnt able to get them replaced that day so I decided to come back.The day came and I dropped my car off for front brakes repair. After paying, I asked the mechanic how was everything and he said that nothing was wrong with my front brakes and it was my rear instead. He still purchased the parts and put them on anyway.He asked me who told me that I needed front brakes, I pointed to his partner and he said you cant listen to a big dummy, he doesnt know what hes doing. I was agitated, but he insisted that though nothing was wrong, the noise and my ability to stop had improved.It did not, I immediately called back after leaving and told the mechanic that I was disappointed. He told me hell speak with the boss and call me back. Ive called multiple times and no answer.I called twice before the job was done to check on the progress and he called once complete. Not once did he say my front was fine. So I basically wasted money for something that was not broken in the first place. Which is crazy to me because if hed called me to tell me the front was fine, i would have still done business with them to fix the problem. But, instead they played me.It saddens me to write this because these guys helped me before and I WAS a returning customer. But this is unacceptable, they took my money for a service that didnt need to be fixed. If this is how you treat your loyal customers, shame on you.Use caution with these guys or better yet spend your money elsewhere!

co
Review №26

Less than 24 hour turn around on car repair. Worked with me on prices as well! Recommend for fast and well priced service.

Ma
Review №27

These guys did my breaks, they were in desperate need of being done, and they were quick to get me in to do them, I appreciate that my breaks are perfect I was very satisfied with the results

Mi
Review №28

Good service. Kept me up to date with repairs and everything going on. Friendly and quick service.

Ro
Review №29

This place is pretty much a junk yard. If you love getting your time wasted this is the place to come. Pretty much all run around with the owner and guys who work here... DO NOT GO THERE. You have been warned

Ga
Review №30

Amazing deal! Affordable prices and great friendly staff! Told me exactly what i needed and got me out of there in no time. Definitely recommended to my family and friends.

Fu
Review №31

Good repair shop. Respectful and do their best to satisfy their customers. I referred my son and my parents in-law to this shop. I have been coming to this shop for the last four years. Good people. Recommend this shop.

Ra
Review №32

I came in at the last minute to replace my breaks and the owner stayed later to do the job!! Fast and friendly service. Now I can ride safe👍🏽

No
Review №33

Please never take ur car to Ez Auto, they will give you an estimate without telling u what’s wrong with ur car. My experience was horrible customer service was very poor. The lady was telling me to shout up or take my car. Less than 2 months they said they fixed my car and car won’t start and I took it back and the gave me a total estimate and I paid and they said take the car home car will reset after driving so after 2 days I took car again for the same problem and they asked me to pay again or take “MY CAR NEVER TO COME BACK” still has the same problem.

Sh
Review №34

I took my car here and they claimed it was a wiring problem so once I got my car back the radio inside lights & side review mirrors no longer worked. They wouldnt correct their work without additional charge.

ad
Review №35

Good people, got the work done quick and good. Also nice theyre open on Sundays! Not many places are.

Je
Review №36

I dont get why all the negative reviews. The first time I took my van there, they fixed the brake line and charged me a couple hundred less than another place I used to go to. The brakes still had some air in them so I went back and the mechanic got the rest of the air out. All in all it cost me like around $130. Was an AMAZING price to me because it took them about a good 4 hours. The last time I went, the mechanic (Tony) told me the worst news that everything was essentially shot. Rather than quoting me a large price he told me it would be smarter just to scrap it. The honesty alone is the reason why I choose them! I need to get the wheel bearing replacedon my new car and I will be going to EZ Auto! Love the honesty and price. Plus I think Calvin is a great negotiable guy! Everyone there is great to talk to. Tony even let me see everything was doing. They have nothing to hide! THANK YOU!

Za
Review №37

My girlfriend went here and her car was held from her for 5 DAYS for a measly door handle problem and a heating unit fix. Two days after she got her car back her engine is now overheating and we’ll probably have to get it towed. Her back seat had dog prints on them and her gear placement handle was torn off and broken. DO NOT GO HERE! THIS PLACE SHOULD BE SHUT DOWN. THEY ARE SCAMMERS.

Da
Review №38

Very fast and courteous service. Very pleased, will return & recommend

La
Review №39

Great service, they work with me, Calvin is very nice guy .

Co
Review №40

This place is great... Done in a timely manner.. Great prices and for the ladies.... They have eye candy 😂😂😂

Ja
Review №41

Great service. Called on a Friday night & they turned the car around next day on a Saturday. Thanks!

Ri
Review №42

DO NOT TRUST THE REVIEWS. The owner has clearly fabricated the 5 star reviews (with proof shown in a separate review), he apparently gives people discounts if they write in a five star review. NOTICE how the 5 star reviews have little to know detail with some of the most general statements. The sea of 1 star reviews are the real ones.My girlfriends car recently had some problems with the transmission and was unsafe to drive any great distance to get to a reasonable mechanic. That being said we searched for a mechanic locally on google and came across this establishment. Blindly seeing that it had 4 stars we decided to make an appointment to take it there. BIG MISTAKE.This place is the farthest thing from a legitimate business practice with the owner being the greasiest of them all. It took a WEEK to get her car back from a Diagnostics check that we were told would only take 24 hours. We will call you when we figure out whats going on. 4 days later and we had not heard anything! We finally call and they had absolutely nothing for us. Oh its a problem with the transmission, we are looking for parts at the junkyard. Im very lucky we called them because it appears once they got those parts, they were going to begin maintenance with no authorization to do so! They were obviously not trained or had any skillful mechanics to ACTUALLY diagnose the problem. We paid over $70 for an answer we already knew with no specifications, parts, what caused it, how to fix it, etc. Biggest waste of time and money. Even after asking for all this information AGAIN they wrote us a lazy cause and repair diagnosis (that said transmission) on a wrinkled up piece of scrap paper. Thankfully we were able to pull her car out of there before these untrained fools started hacking at it, most likely causing more damage than repairing!I see now a lot of people have said This place is a nightmare and you have been warned. LISTEN TO THEM! From start to finish you will be in the dark while this slum chop shop has your car with ZERO communication. It appears the owner is unable to roll with the punches and make changes. So he comes on here and takes out his frustrations on innocent, unsatisfied customers with legitimate problems. He likes to make himself the good guy by attempting to put himself above others with insults. I can already tell the owner is fuming in front of his computer or phone at this moment. Before you respond with an illiterate, childish statement, dont bother.

E
Review №43

$78 for an oil change and tire rotation where I supplied the oil and filter. Way too expensive.

Ch
Review №44

Great service. Great prices. Been my mechanic for years and will be for years to come.

Er
Review №45

The staff was extremely friendly and helpful. Gave me an accurate quote and had repairs done in less than a day. They stay in contact with their customer to let them know how repairs are coming along. I will be back and refer everyone who needs auto repair work.

Jo
Review №46

Awesome team! Stayed to help with an alternator issue! Would definitely recommend!

Fa
Review №47

Great experience, unbeatable prices, friendly staff and a quick service. Definitely recommend.

Me
Review №48

GREAT SERVICE VERY VERY PROFESSIONAL IF YOUR IN COLUMBUS AND NEED A CAR REPAIR ThIS IS THE PLACE TO GO TOO THEY ATE VERY REASONABLE WITH THEIR PRICES!! A++++

Ti
Review №49

Very Proffesional! Replaced my A/c Compressor! Will definitely be coming to them to get all my work done!

To
Review №50

The work was grate amazing people to do business not going to get it anywhere else so come and check them out... 5 star for a reason.

Jo
Review №51

Something isnt right with this place. I found these people online, called and talked to the gentlemen with the accent, gave me a fair price, and all seemed legit. He mentioned they offer towing. I asked him how much that would be. He says $55. I ask him how much to replace the engine. He quotes me $950.I was going to use them but just happened to have their website still up on my screen. I see that all towing inside I-270 is $40. Also theres a 25% discount off ALL services. Then on Craigslist, they are bombarding that website with ads daily mentioning labor rates are negotiable. It would seem that they just make up prices as they go. Strange.I decided to search for reviews online and I wasnt able to find ONE positive review anywhere. Only horrible experiences from people who have taken their vehicles there. I think Ill steer clear of them.

Ch
Review №52

Our front brake pads and rotors needed to be changed really bad. We went to Pepboys, our usual auto repair place, but they quoted us $400 for parts and labor. My husband found this place through google and we’re so glad! We were able to schedule an appt last minute for New Year’s Eve. We got our parts at Autozone and brought them in which only costed us $100. When we went in for our appt, we were taken care of immediately and estimated service was supposed to take approximately 2 hours but they got it taken care of within an hour for us! Service was $150 plus taxes and we used card which added 4%, but still we ended up paying over $100 less than what Pepboys would’ve charged us!! The guys here are so hard working and respectful. Highly recommend

De
Review №53

I had a great experience at EZ Buy. Great customer service, my car was done fast and it was very reasonably priced.

K
Review №54

Excellent service. Calvin, the owner, is so nice and explains everything. A lot of auto mechanics take advantage of people, but EZ Auto Repairs is very fair and reasonable with their prices.

Je
Review №55

I was in Columbus from out of town and needed my car looked at to make sure I could drive it home 2 hours away. Called and they said they would look at it and get back to me first thing Sunday. Dropped it off Saturday night. Waited a few hours after they opened Sunday. I had to call 4 times throughout they day and each time they said they would get to it later. I missed an event I had tickets to waiting to hear.l anything. Finally right before they closed I called and demanded to pick up my car. All they did was hook it up to a diagnostic computer. I could have done that at autozone. The guy working was completely clueless as to what errors they even were. The owner Calvin called me a liar and a scammer when I demanded my money back. Look somewhere else for good, honest service.

V
Review №56

Great service! I would recommend for anybody looking for a good mechanic.! They get you in and out!

Da
Review №57

I’ve been here multiple times jobs were completed properly.

Ge
Review №58

At first I was a bit skeptical about this place due to he frequent Mechaninc change. But it all change when they got Lee as the head Mechaninc. He treats your car as if it’s his own and always recommend other things to get done while tending to your vehicle.

Mi
Review №59

Great service, great guy went completely out of his way to help me. He even took 50 bucks off for me. Great service all around!

S
Review №60

Calvin has great customer service, he fixed my valve cover, belt, and gasket for a decent price and fast! Will be my permanent car shop!

Bl
Review №61

Terrible place. I would never go back here. I left my car with them and by the time I left it had 3 more issues than when I had gone in with just 1. They even hit my car! They dented it and then tried to fix it, all the while claiming it hadn’t been them. Bad mistake taking it here. Plus their costs are ridiculous! They were trying to charge me over $100 to change a sensor that took 30 seconds to change myself. Lost money and left with a car in worse conditions than when I took it in.

Do
Review №62

Great Customer service Lee was my mechanic did a excellent job on my car.. would definitely recommend and be back in the future .. Great job guys 👍🏾

Ke
Review №63

One of the best mechanics in Columbus thank you guys so much for fixing my Jeep

Na
Review №64

Great Service great people and they will help you and wont take all your money fast work and great eye into detail

Ma
Review №65

So far so good no problem inshallah we will be back

Ch
Review №66

Great ppl with good customer service, quick and effecient work. They looked out for me when nobody else wouldnt now we rolling!!!

Je
Review №67

Customer service was awesome went way over an beyond to help me out, prices are very affordable!!!!

Sa
Review №68

Great job good work great price highly recommended

Li
Review №69

Quick & easy. calvin was very helpful and honesty.

Er
Review №70

TRAP. The owner (Calvin) is a liar, and a weasel, and knows it so he tries to barricade himself from lawsuits by having you sign documents that remove him of all responsibility. His handshake, and more importantly his word, mean NOTHING. This place quoted me 4 weeks to rebuild my Eldorado 500 engine; I told them Id be moving in twelve. Two days before my move they hadnt even had the heads machined yet.They finally finished my car FIVE MONTHS LATE when I was on the other side of the country, STILL charged me for it despite not fulfilling their agreement at all, and to top it all off put in KNOWN low-quality pistons that chipped just over a year later causing a crack in the block which will probably cost me $1000 to remedy. Stay away from this place, or better yet bulldoze it.

Ai
Review №71

EZ Auto Repair and Services is a godsend! They got me in quickly and had my car fixed before the day ended.Thank you!

Ma
Review №72

Worked on my Pathfinder and did a really good job,staff was friendly and knowledgeable, fair prices and honest, definitely a diamond in the ruff of mechanic shops,will definitely go back for future service

JR
Review №73

Quick response to email. Good price and easy to work with. Fast Service and even read a code for free

Br
Review №74

He is BOTH A LIAR AND A THIEF! HE STOLE $325.00 CASH FROM ME. He said he would diagnose my car. I took it in. HE called later that evening and he told me the ALTERNATOR was bad and had to be replaced. I told him I knew the alternator was fine. I had already had it checked out by batteries plus as well as an auto parts store and another mechanic. He started yelling that I would know more than him. I asked him If you replace my alternator, will it get rid of what was going on, he said YES!!!! Trust me he said, I know what is wrong. He called me Monday to tell me the car was ready and it was going to cost more AND I MUST BRING CASH!! Even though I wanted to pay him by my credit card. He said he ONLY TAKES CASH. When I arrived, I asked if the engine was fine and the battery was no longer blinking. He said NO-That I needed to have my air conditioner compressor replaced, which I was aware of and told him I thought was the problem initially and stated, YOU DID NOT FIX MY CAR! He insisted he did. He gave me the alternator out of the car which I had requested and took it to 4 Auto parts stores in Columbus to have it tested. IT PASSED EVERY TEST EVERY TIME!!!! I have the signed printouts to prove it. He took an OEM part out of my car and replaced it with an inferior product. HE SAID HE WILL NOT REFUND MY MONEY . I WILL BE TAKING HIM TO COURT. I WOULD NEVER TRUST HIM TO DO ANYTHING. HE went after the low hanging fruit and probably didnt have my part tested. I took it to the auto parts store he suggested as well and it passed all 3 tests there also. DO NOT TRUST HIM!! BIG RED FLAG THAT HE REQUIRES CASH ONLY! Please find a mechanic with integrity. They are out there. THIS MAN IS NOT ONE OF THEM!

Ch
Review №75

Nice guy came in to get brakes done and gave me a decent deal will be returning soon

ja
Review №76

Great customer service, reasonable prices, and quick and superior service!!!

Mi
Review №77

They are the best

Ol
Review №78

Very knowledgeable and understanding! I appreciate the good work and service I will return😃

Gi
Review №79

My experience with this company wasnt the greatest. Shop owner was very confusing and inconsistent. He kept my car for several days and kept telling me one thing was wrong--then it turned out something different was wrong. Had to call multiple times just to get an update about my vehicle. When asked to test drive my car, he demanded that I pay him first. This man is a con artist, I wouldnt recommend anyone utilizing this business.

He
Review №80

Love the place great atmosphere I recommend for all Calvin is great and the other person I saw there was a very nice person also dont know his name but he was very quiet and nice the place is big and fantastic Calvin is a very good businessman and I hope he does well there found them on Craigslist wonderful wonderful wonderful I recommend this for all who need their car serviced thank you for servicing my car I was ready to junk it

RO
Review №81

Did my muffler at a good price and was very fair

Sh
Review №82

Great service and Got the Job Done right on Time like Promised 👍🏽

th
Review №83

I love the customer service..friendly staff..very knowledgeable..fairpricing ..would definetly recommend to family and friends...

Al
Review №84

Really great service and very friendly staff! Will be coming back!

St
Review №85

Needed accessory kit put on vehicle. Hose was not connected fully.. Started smoking and spewed coolant the next day i drove it. Come to find out *from my indy mec* parts that were took off have been damaged, missing pieces and have just been thrown back on... Huh? Man (smh) Damn! You get what you pay for for...

Mi
Review №86

Great shop works fast an get the job done an is very helpful on letting you know what you need for your vehicle

Ch
Review №87

The best service and they were fast on my car

ni
Review №88

There services was absouletly amazing and very nice

Aa
Review №89

Very great place to bring your car. They don’t try to replace a bunch of unnecessary parts like most service departments, and very straight forward.

Ro
Review №90

Ive sent both my cars to be worked on here, and these guys consistently offer the best prices and get the work done in a very reasonable amount of time. Id recommend anyone to take their car here for repairs.

Jo
Review №91

Busted my front tie rod left stranded without a phone. A man stopped ended up being ez auto supervisor. Gave me a ride fixed my car and had me on my way with out an empty wallet. Thanks guys.

Hi
Review №92

Good mechanic, fixed my Pontiac on a budget. Now he did a good job with my Lexus.

Le
Review №93

Great service excellent work fair price

Le
Review №94

Fast and affordable service

RI
Review №95

Fast service fixed my problem same day.

Ro
Review №96

Great service. Awesome courtesy great with prices

Ch
Review №97

Great prices, honest about what really needed to be done, definitely recommend

To
Review №98

I had my A/C compressor replaced and A/C system recharged. I was worrying about this place, but it seems like it did work out for me. Saved me some $ even though I was really worrying about my car being fixed after reading other bad reviews. I diagnosed myself the problem, but had no special A/C evac tool to fix it myself. The price they quoted me was very fair price, and paid off for me. They said there is 30 days warranty. So far A/C works and hope there is no any leaks there.

mo
Review №99

They gave price, and they did a great fixing my car

br
Review №100

Great customer service!!!! Fast service and fair prices

Information
53 Photos
100 Comments
4.2 Rating
  • Address:768 Rose Ave, Columbus, OH 43219, United States
  • Site:https://ez-auto-repair-service.business.site/
  • Phone:+1 614-271-9013
Categories
  • Auto repair shop
  • Brake shop
  • Engine rebuilding service
  • Mechanic
  • Transmission shop
Working hours
  • Monday:9:30AM–8PM
  • Tuesday:9:30AM–8PM
  • Wednesday:9:30AM–8PM
  • Thursday:9:30AM–8PM
  • Friday:9:30AM–8PM
  • Saturday:9:30AM–8PM
  • Sunday:11AM–5PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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