I first visited Bross tires back in May due to a loud noise coming from my daughters rear tire, I brought it to them at the end of the day within an expectation of picking up the next day. However, they diagnosed a bad hub, contacted me, and replaced it the same day; the vehicle was ready for pickup. Although I was pleased with that visit I did not leave a review. I ended up going back there a week ago for an alignment, I did not have a problem waiting even though there were four customers in the store. The gentlemen at the counter told me there would be, at least, 1.5 hour wait and needless to say.....45 minutes later my vehicle was completed, paperwork in hand and I was on my way.

The people were very helpful. I will be taking my car here for everything!

Very satisfying and the service was quick.

My daughter had her oil changed on Friday, June 4, 2021. The next day while driving to Atlanta her car overheated. Turns out someone didn’t put the radiator cap back on after checking fluids. Luckily the cap was still sitting on the engine. Could’ve been a disaster. I want to know who did the work because that is really messed up.

Great experience, very knowledgeable mechanics, and great customer service. I will definitely go back!

Friendly staff and always take care of me.

Helpful with providing me with tires for my vehicle. Used them several times.

Poor customer service and not wanting to stand behind their work.

Joe and his staff are the best! Great Customer Service..... will return for all auto repairs....

Thanks for taking the time with our infiniti we were told what was going on. Thank you all so much for your kindness OSCAR and Mattie Stringer

Bross work is thorough and they are efficient. You can trust the staff at Bross to give you quality work at a good price.

This place hooked me up with brand new Michelin tires on my Chevy. It rides like a brand new truck.

Nice bunch of nice people work there and thats the truth.

Just dont go there.

Stay away from this place, they will rip you off. They charged me $300 for a simple front-end alignment on my Ford truck and then overcharged me for parts that I later found out I could have got at half the price elsewhere. Rude customer service.

Great service/price for oil changes!

The guys at this tire shop are fast and efficient. Weve had 2 nails in our tires lately and they take you right in and get it taken care of.

As a single lady the staff and owners go out of their way to take care of all my tire needs. I recently had to get new tires and they rotated, balanced and serviced my SUV, for a very fair reasonable price. Thank you Bross Tires for be a fair priced business to us single ladies!

As a woman, most car places try to either take advantage of you or assume you are clueless when it comes to cars. Eight years ago I was searching for tires and went to a few local places for advice and estimates. I stopped at Bross Tire, mostly because it was across the street from the other tire place I had just been. It was instantly different from the other tire shops. They listened to what I wanted, showed me an example of the tire they thought best met my needs and never assumed that I was clueless when it came to cars - which Im not. I ordered tires from them that day and have been a customer ever since. Ive taken brand new cars still under factory warranty to Bross because I actually trust that they will do a better job. Through 5 cars Ive had all of my tires and maintenance done at Bross and have never been disappointed. I highly recommend Bross Tire and wish all businesses were we as honest and customer friendly.

The worst customer service, disrespectful personal and poor job. I just need repair 1 tire(nail on it)they took almost 2 hr with a empty shop. They scratch my wheel, set the tire pressure 30 PSI on a 1/2 ton truck. Do not go to this place, don’t waste your time and money in this shop.

Unfortunately theyre local way way too expensive

My first time here and I do not regret it! I got some BFG tires for my truck. While I waited I talked with two very nice older gentleman and they both have been coming here for over 20 years, enough said for me. The staff was friendly and helpful, the mechanics were great and willing to answer any and all questions. Overall this establishment had that friendly small town feel and if you need tires I would 100% reccomend it to anyone.

Quick stop in because i was concerned about my tire pressure indicatior. Even though all I wanted was a quick pressure check the manager had someone get on it right away and everyone was friendly from beginning to end. I will definitely go back when its time for me to purchase new tires or for any other services that they offer. Would 100% recommend!

As a former employee.... I will say I have nothing but, RESPECT on the way this Operation is ran.... if you want Cheap.... well shop Cheap.... if you want Quality.... and a Fair Price and Service... this is the Place I Recommend... interesting FACT.. you do not stay in business for 40+ years unless your doing something RIGHT!

Let me first start off by saying I received online quote from owner. When I arrived at the shop I asked the guy at the counter about the tires I had previously received the quote about. I did not mention the email quote at first. The guy seemed dumbfounded that I would get a quote $200 cheaper from the owner than what he had just quoted me. We finally agreed on the tires and the price that was quoted to me in the email. Shortly after sitting and waiting for them to install the tires he came to me and told me that they were conveniently out of that specific tire and they only had 2 in stock. They could give me a better tire for the same price. The new tires coming to find out were not better. I just left a new tire place to get my tires rebalanced. A job that they were supposed to do when I bought my tires from them. The guy at the tire place that I just left said that every tire was out of balance and it look like they didnt even try to balance them. They didnt use sticky weights on the inside of my stock Nissan rims. And to top it all off when I got home from Bross tire I noticed that the spare tire was dangling below my vehicle. They didnt even take the time to secure my spare tire underneath my vehicle. Needless to say I will not go back nor will I refer anybody.

Very customer service oriented. They even gave me a ride when I dropped of my car for the day.

I have been going here for years. Great service and honest. I never feel like Ive been recommended a service or product I didnt need.

Great service and promptly completed

Good place! I asked them to top it off my tires with nitrogen air, as i was running low on it. They did it with free of charge. Thanks you!

I have been a Bross Tire customer forever. I inherited my trust of them from my dad who loved cars. They are honest, knowledgeable and efficient. As good as their word.

I can say Ive been a customer of Bross Tires since 2008, and they always provide first rate and courteous service. My late father in law was a customer of theirs for many years, and he steered me their way when we moved to Columbus-Ive never regretted it!

It was the first time and its going to be last time. When I walk in I asked how much you Chargin for the alignment and he said $69 and I said ok I will be right back when I came back I done the alignment and he said its going to be $89 I told him when I came early it was a different guy i asked him for the alignment price before I decide if I want to do it here or not he said 69 and you charged me 89 and he said I dont know why he says 69 we usually charge 89 . Anyway when he done my alignment I took my car for a test drive and my car was pulling to the right and i called him twice I told him my alignment is not right it keeps pulling to the right and he said check your tires and I have brand new tires and I came back to the shop I told him check the alignment make sure if its is it right or not he said yeah I done is right check your tires so I took it to different places and they fix it for me

Always on top of things. Excellent service.

Great service and fast friendly techs, especially Matt 😀

This is in response to the two negative responses we have received. The first was from Mark Johnson,we have no one by that name in our files, so we assume this is a made up name.The second person Steve Grogan. We changed his oil on his Acura in October 2015 and fixed a flat in June of 2015. On 2002 we replaced a Fuel Pump on his 2002 Chevrolet 1500, in July 2002. But to my knowledge did not have any problem with the work performed.Bross Tire Sales had been in business for over 43 years and we strive to do the best work possible all at the lowest price. Our number one objective, is to take care of your vehicle and keep you safe on theroad and we appreciate all who do business with us.Thanks,Joseph C. Bross

Very happy .. best $ for request and timely and friendly

Friendly, fast and fair prices.

These guys are honest they do the work that needs to be done they dont try to make up stuff to fix so they can make a buck.

So called fixed my brakes eight months ago...BRAKES ARE SCRUBING BAD RIGHT NOW...POOR PISS JOB DONE..HAVE THE NERVE TO HAVE ATTITUDE TOWARDS FEMALES. NEVER AGAIN OVER PRICED ESTABLISHMENT

Best place around to get special tires

Staff is friendly but oil change was overpriced

Great family owned tire shop. Theyve been around a long time.

Love Bross. Honest

Very friendly.

First come first serve always available

As usual, they will do nothing but rip you off with their over inflated prices. I have had them lie about replacing a part on my vehicle when they didnt even touch that part.You would never think they would be so scandalous as they smile and make small talk, but all the while ..they are gouging you with outrageous prices and false repairs.I will Never buy anything from this place again, and certainly will go to Sams for tires because at Sams you only pay $ 7.50 for road hazard where as you will pay $ 20.00 per repair at Ripoff Bross Tires.

Fast friendly service.

The technician that does alignments doesnt know wbat be is doing! He couldnt align a truck to a trailer to hook it up!

Great service and customer service

Tires, oil change, great service.

Been going here for years. Only place Ive ever used in Columbus

Best place for nitrogen.

Friendly and professional thats what I like...

Topped of my tires with nitrogen no charge:) great people, I will be Back for all muy tires needs!

As a former tech I highly suggest going somewhere else way over priced and most technicians dont know wat they are doing but if u must go here make sure troy works on your car

Great service.

Just simply fantastic

Good folks.

Had no problems

Will use them again.

Excellent service

Fast service

To busy no service offered