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Best-One of Columbus
2304 Hawcreek Ave, Columbus, IN 47201, United States
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Best-One of Columbus
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Co
Review №1

I’ve been Best one customer for YEARS. Before, when they were known as Indy Tire… I use them religiously. They’ve never steered me wrong. Very fast and reliable.They do more than just tires!

Ko
Review №2

We have a Ford Edge that has a 20-in sport tire on it. These tires are uncommon and hard to get. We got a flat tire and best one attempted to repair it however due to the tires design the repair did not work. Best One told us up front that this repair may not work and did not charge us but still attempted the repair. We then went to our local Ford dealership to check on a road hazard warrantythat we bought from Ford since the tire needed to be replaced. Ford was rude and wouldnt even look at the tire for a week. We went back to best one after this.Best One was able to get a new tire within 24 hours plus they dealt with our warranty company to get it paid for.

Ma
Review №3

My first experience at Best One was excellent. I was referred through a friend who was a regular customer. They were fast, diagnosed issue quickly, accommodating, efficient, good customer service, and inexpensive compared to other auto repair places I have been to in the past. I highly recommend them and will be returning.

Me
Review №4

Best One has been a good place for me --- they get things done quickly & I had planned on getting a taxi once, but their staff offered me a ride home. That is a very nice extra to their good service.

Ka
Review №5

Always have a sense of urgency, every time I go there they are quick to help me and get me back on the road. Plus best prices around hands down, can’t beat it

La
Review №6

Ordered a set of tires and dropped off my vehicle when they opened and the tires were installed before lunch. Excellent service and professional. Thanks to all involved.

Ma
Review №7

Went in for a wheel alignment and noticed it still pulled to the right they told me to bring it back and they were able to fix the pull drives straight now and there very quick service took about 30-45 minutes for the wheel alignment

Ja
Review №8

These guys always get me in and out quick. Always friendly and helpful staff.

Di
Review №9

We had two flat tires on our camper.The first occurred on the highway and we replaced the tire with a spare.The spare may have been old, we aren’t sure why, but after 5 minutes it was flat as well.Luckily we have a two axle trailer!We limped home on 3 tires.We were able to order 4 new tires at a great price and they came in quickly.We replaced two on one side and were able to bring the camper to the shop.They replaced the other two and put one one the spare. While the camper was there they inspected the brakes and packed the bearings.I couldn’t be happier!My camper is ready now for a big trip this weekend.I would highly recommend using these guys. Very professional and the price is right!

Ha
Review №10

Always a great experience at Best One of Columbus. Fast, dependable, and always a fair price.

Br
Review №11

I always feel that they do a thorough job and really strive to make sure my car is safe and fixed correctly. Their prices are fair and the people who I am in contact with are very friendly.

An
Review №12

Took my truck in for vibration work in the front end. Took longer than they said to get done and then they forgot to do the rotate, balance, and alignment. I may seem wrong to some of you reading this but when you do front end work on a vehicle shouldn’t an alignment be standard procedure? Anyway, the vibration still exists and I have since gone to another shop to resolve the problem.

Da
Review №13

Friendly place that provides accurate and professional service. I use them without thought of other places for tires balance and alignment. They get it right the first time whether it’s my personal vehicle or work vehicles. Pricing is very fair for their professional services. Some people provide recommendations I say this is where you need to go.

Ad
Review №14

Had a nail in my tire and brought it in just before close. They quickly repaired the tire and sent me on my way. VERY reasonable price.Also, I could tell by the playful banter between the employees, and their well wishes to each other for a good weekend, that it is probably a very good work environment.

Tr
Review №15

Alway, prompt and honest service. Been going here for over 25 years.

Ju
Review №16

I was driving my son to Nashville from the Chicago area for a summer internship. The car experienced clear problems driving. While another repair shop fixed that late on the day on a Friday, warning lights came on but it was too late for them to fix it. We stayed with a friend in Columbus that night and they recommended Best One for all the great service they had had there. Best One squeezed me in on a busy Saturday morning. Got the part and had me back on my way in just under two hours. They were so awesome and kind!! Thank you so much for giving this mom peace of mind for her sons safety driving this summer. Bless you!

Ja
Review №17

Love this place for so many repairs to my vehicles and tires. Always honest with their work and informative of things they see. Highly recommend.

Sy
Review №18

Outstanding service and quality of work. Had me in and out the door in an hour or so. I had problems with my tire nuts being on too tight, I stripped them and didnt have the proper tools to take them off. They got it done no problem and gave me a good price on a new tire. Will definitely be back. To avoid a problem with the tire nuts being too tight the gentleman ensured me that the nuts would be hand torqued and that I shouldnt have that problem again. Quality job! Super grateful!

La
Review №19

I was out of town for a mini vacation when I had something in my tire. Looked on the website for the closest place to have it fixed. They were very friendly and got me in and out very quickly. I would recommend anyone needing tire service go see them. Thanks again for the great service.

RA
Review №20

Logan the manager delivered my car to me at work when he knew I was working alone and would have to walk over and get it .He went above and beyond . Great customer service!

La
Review №21

I was in a situation where I had a flat tire and my roadside assistance through insurance was going to take 90+ minutes before someone arrived. I could not wait that long.I purchased my two (2) most recent tires at Best-One. I called them and asked if there was any way they could help me get my spare tire on so I could get my truck to the shop. They promptly sent someone to help me. I am so appreciative of this great customer service.

Ma
Review №22

Great service. Explained why tire had split, said that was the nature of the original tires. Just glad they could get me in so fast Everyone was very polite and courteous

Ma
Review №23

I love Best One Tire in Columbus Indiana!I can call and they will get me right in, they are prompt, professional, and courteous! They never leave grease on my truck, and I trust them with my vehicle.They’ve definitely got my permanent business!

Ri
Review №24

I had my tires put on my Camaro and it only took 35 40 minutes. They were the cheapest in town. Id recommend them to anyone.

GL
Review №25

Best experience I’ve ever received. Customer service was outstanding and Logan was awesome. Traveling from out of state and stranded in an unfamiliar area was stressful but the staff was quick and efficient. Got us back on the road in no time. Thanks again best one of Columbus ! You guys truly live up to your name. I feel well taken care of and I am truly impressed with this place and it’s staff!

me
Review №26

The Columbus Best one is The Best One! Great people, friendly, very prompt and great work. I have bought 2 sets of wheels and several sets of tires from them. Great prices and service.

St
Review №27

The staff was very informative and the manager helpful. I am from out of state and had issues with an RV and they were able to service the same day!

br
Review №28

Great service, just like before!For anyone concerned about the name change, don’t let that stop you from coming in. These guys are honest, quick and do an excellent job. I had an issue that needed a quick response, and they jumped on it, had me rolling the next day. And very fair pricing!

Ch
Review №29

Well, best one was the 3rd tire shop I went to trying to get my foam filled bobcat tire replaced with a new tire. I was very pleased when they told me no problem! I watched the technician work extremely hard on it, (the tire had to be sawed off). Not only did they mount the tire, they invited me back to do the other one I need mounted!

te
Review №30

I had a tune up and oil changed. It didnt take long at all. Very knowledgeable and professional. They called me to inform me that i needed a new battery and told me the price up front. I had bought my tires from them and they rotated them for free.

An
Review №31

So kind and friendly. They were quick and did a really good job. I plan on coming here everytime for my tire need from now on.

Li
Review №32

Best One Tire has always given me good service and yesterday was no different. The guys are so nice and friendly and very knowledgeable about the business, I will continue to do business at Best One and will recommend to anyone to use Best One as their own, you live up to your name because you are the Best One !

G
Review №33

Fast & friendly service every time I visit! Whether its tires, brake or suspension service, they always take good care of me.

Er
Review №34

Great service & quick turnaround time. I was able to get an appointment scheduled the day before very easily along with getting the work done quickly.

De
Review №35

All good even though it took a bit longer than expected. The inner wheels were very hard to get off, not your fault. Staff very professional would recommend Best-One of Columbus.

Ge
Review №36

Called and got a price and could get me in, so dropped it off and 2 hrs later they called and said was done. Great just and great service!! Thank you

Ta
Review №37

Sadly enough i hit another curb on the holiday weekend. Called on Wednesday and they tell me to bring it in. I couldn’t get a ride until almost 400. When i arrive they were busy so i asked if it was still okay to leave it! Ron, was working the counter and said it was no problem! I left my car there and came back after they were closed to pick up my car ! I swear they have the best guys working and they are so customer-oriented! They’ve helped me out more times than i care to admit!! Highly recommend these guys!

Co
Review №38

BESTONE in Columbus was an excellent experience. I am on military orders for a few months in town and work past their business hours. They made it very convenient for me and allowed after hours pickup and put over the phone. Also gave me a military discount! I would definitely recommend them to anyone in this area! Thank you!

To
Review №39

Courteous, prompt service in a clean, hospitable environment...even offers a complimentary beverage during the visit... upfront and consulted regarding other vehicle issues during repair...

Ke
Review №40

Logan was friendly and profession! He worked me into there schedule the next day. Very fair pricing. Highly recommend!

Da
Review №41

Great service, friendly people, quick & efficient, good value for money. Highly Recommended.

Ma
Review №42

Highly recommend best one of Columbus for mechanic & tire work thanks guys.

Al
Review №43

Best place in our town to go to service tires. highly recommend. all sizes from garden tractor and up

Bo
Review №44

They did a excellent job on my vehicle wheels balance them, car drivers smooth again like a new car

In
Review №45

I had them perform a wheel alignment on a brand new custom suspension on my van. They did an excellent job. Not only was it the work they did excellent, but they also did it super fast! I will be revisiting them all the time.

Ma
Review №46

After trying multiple locations to get my Jeep Gladiator alignment done I stopped in to Best-One of Columbus and they went above and beyond to get the job done. Since my Jeep is a 2021 no one’s alignment rack had an update to support it, not even the Jeep dealership. Best-One of Columbus called a technician in to update their system so they could align my vehicle with a lift kit installed. Friendly, professional business that will get the job done!

Le
Review №47

Customer service is top notch. They will communicate findings up front and won’t surprise you with something you didn’t request. I will recommend them to anyone.

Ch
Review №48

This is a friendly and honest crew. I really appreciate their guidance on keeping my truck running smoothly.

Mi
Review №49

Very quick and efficient. Clean lobby and free drinks. Awesome customer service

Tr
Review №50

Great people to deal with, very fast and professional

Pa
Review №51

The reason I personally go to Best-One of Columbus is because they know what they’re doing and they are all outstanding individuals that work to provide excellence

Me
Review №52

Logan and the guys at Best One were awesome. Gave me a great deal!

Je
Review №53

This is very different from Frank Anderson Tire. Best-One looks for every chance to add additional charges.

Ca
Review №54

Thanks! People who actually know how to do there job and professional.Had alignment done and fixed my problem of inner tire rubbing on something?Adjusted upper control arm as part of alignment and no more worries!!!Had next door and paid 80$ at Neils about a week ago and they did alignment and suggested wheel spacers as to fix problem but when I went and paid guy at counter said he doesnt recommend spacers which I agree.Stop by Neils to let them know next door fixed with alignment and guy says I need to talk to manager Monday if I want any reimbursement and they did there job. WOW! He comes out and looks at front of truck and told me Best One couldnt have adjusted anything because there is nothing to adjust and you cant adjust control arm theres only 2 bolts and he knows Logan next door.Well maybe Logan and the Dudes at Best One can give him some tips so he can actually do what you paid him for...I Google upper control arm adjustment when I leave there and gives you the info maybe he needs to study YouTube this weekend so they wont be stealing peoples money when they are supposed to be alignment and suspension shop as the sign states...GO TO BEST ONE AND GET THE JOB DONE!!!THANKS GUYS!

Ap
Review №55

Ron & the rest of the staff/techs are so helpful, knowledgeable & friendly. Convenient, affordable & fast service. Return customer for life

Mi
Review №56

Got me right in. Very good service and affordable. First time using them but I’ll be back. Didn’t even know about them until this week. Glad I used them.

Lo
Review №57

Ive been going there for years, have never had a bad experience. They are upfront and honest on pricing and work, wont change tires or do work unless necessary. Treat the customer right; they do it. Guess thats why theyve been around for so long.

Tr
Review №58

It was a great experience! Had a flat front left tire and they repaired it and had me out the door in 25 minutes! Thank you to the awesome staff! Highly recommend

Ma
Review №59

Always get exceptional service with Best One.

Th
Review №60

Very knowledgeable, friendly and they completed a great service job on my car!

Co
Review №61

Got my car worked on yesterday and pretty sure I paid for the electrical system to be checked out along with the battery and other things to see what the issue was I was having w my car ....but anyways it turned out to be the serpentine belt so I had them change that and i paid them a total of $250 and when I was driving home from picking it up my whole dash lighting system and sterio and gas and speedometer and turn signals does not work at all so Im not very.happy bout.that part but.other that. They was ok

Do
Review №62

Honest and professional - it’s tough to find those qualities anymore.

Wa
Review №63

Friendly and excellent service. I enjoy doing business with them. Fair pricing also

Ga
Review №64

Great service and got me in right away. Thats why I keep going back, no reason not to.

jo
Review №65

The team was extremely friendly, not something you get going to most auto shops. Definitely going to be a repeat customer.

an
Review №66

They did an awesome job. The job was done under the estimated time it was suppose to take. My truck drives likes it brand new now

As
Review №67

Great, fast service and friendly staff! I always trust this place to service our vehicles.

Os
Review №68

Took my old truck in and they made it new with tires, shocks and struts. They told me exactly what was needed and why, giving me confidence that I was making wise choices for my vehicles safe performance. Thanks!

An
Review №69

I’m a big fan of this shop. Always cool, always fast and reasonable with excellent follow up service.

cr
Review №70

Great service. They were super helpful. I will go back.

Te
Review №71

Courteous, Accommodating, did exactly what my truck needed without trying to sell me something I didn’t want or need.

Ro
Review №72

Fast and friendly service. A great place for all your tire needs. Thx best one

Jo
Review №73

Fast service. Nice people.

Ra
Review №74

The only place in town that was able to balance my wheels and get rid of the vibration- they are friendly, professional, put the customer first, waited less than 15 mins, and most importantly didn’t charge me anything. Highly recommended.

Ju
Review №75

Stopped in to have a leak fixed on my sidebyside. The guys couldnt have been more helpful. Always did business when it was Frank Andersons and wondered if they had lost the small town community service rep they were so well known for. Not by a long shot. They do a super job, fast, friendly, and very promptly. Only place Ill go to when Im in need of a service they offer.

De
Review №76

Quick, efficient service.

An
Review №77

Great service! Was heading back to Chicago with the family and we found a screw in our tire. They had us back on the road in 30 min. Thanks Billy!

Su
Review №78

GREAT prices, GREAT service!They started putting on my new Firestone tires on at my appointment time, and it was done in less than ONE HOUR!!Most surprising of all: When I called for a price check and said I wanted Firestone Bridgestone tires, the staffer gave me TOTAL price (including tax! No company EVER does that so WOW!). And I get FREE balance and rotation for the life of the tires. Then he said, Would you like to know how much money you could save if you choose a different type of tire? (Again, no company EVER does that! AMAZING!)Nice waiting room with comfy chairs, set up for social distancing (VERY important tome!). Free water, coffee, and soda pop available.I had been going to the previous owner of this tire service for YEARS, and I was worried about the change. There was a large poster explaining Best Ones relationship to the previous owner and the benefits of the change. Best One is even BETTER than it was under the previous ownership. I am now a LOYAL customer of Best One of Columbus, Indiana!

De
Review №79

Excellent service at a great price. Comfortable waiting area. Very trustworthy.

He
Review №80

Friendly staff and quality work

Ca
Review №81

Very good service and the staff was very professional and friendly!

Ja
Review №82

Friendly fast service, great place to go.

Aa
Review №83

Was helped almost immediately. Walked in, no appointment, had the tires for my Jeep, that no other store in town had in stock.Key point- they were also the best price in town for a nicer tire than I was quoted at 3 other shops!Friendly service and clean waiting area with free drinks.10/10 would recommend

b
Review №84

Was having braking issues pulling to the rightHad already replaced calipers and pads at home ... dropped it off . With in a hour .. which was 3 hours before my actual appointment.. they call with a diagnosis of collapsed brake lines .. had them do the work .. and it’s prefect again.

An
Review №85

Never fail to be stellar. Kudos to them for helping me out.

Mr
Review №86

Bought 4 new tires, they got me in and out - however they didn’t give any follow up information after the sale.I should have asked what is the warranty, rotation schedule etc, but this is the first time I’ve bought new tires without the new car coming with them.

Pe
Review №87

By far the best place to get an oil change! The people that work there are very kind.

Jo
Review №88

Service completed has always met or exceeded expectations and communication has been great if issues found and options explained.

De
Review №89

Went to get my tires rotated. I was greeted with a courteous smile and demeanor. They got right on the job and I was done in no time! Would recommend this place highly to anyone looking for tires or other such automotive work.

Sh
Review №90

Thanks to their awesome, (and shall I say very fast too!) repairs, my brakes are better than ever and my babies and I will be safe. Very friendly customer service, too. Couldnt be happier. Will suggest to all my friends. 6 out of 5 stars.

ke
Review №91

Great job. Extra friendly service Great. I will return.

Lu
Review №92

Fast, friendly, and affordable. Most enjoyable car related experience I’ve ever had.

Jo
Review №93

Professional, friendly, thorough. I trust these guys.

Ti
Review №94

Came in on Friday to get Brakes checked. By Monday truck was done. Great job

Ke
Review №95

The service was fine and fairly priced. I got my oil changed and tire pressure adjusted. The stars are off for several employees not wearing their masks properly (wearing masks under their noses, removing masks to talk on the phone or to each other) nor enforcing the mask mandate with their customers.The pandemic isn’t over yet. I am doing my best to only support businesses that understand and enforce current best practices, both with their employees and their customers.

sp
Review №96

Everybody at best one was so informative and professional and did an awesome Job on my truck and, I recommend best one for anybody’s alignment or if they have any questions for tires or breaks. I’ll never go anywhere else!

Fe
Review №97

From Frank Anderson Tire to now Best One.......these guys have taken care of me and my family for the past 26 years! Im not sure what else to say honestly. Every time....withoit exception.....I receive the BEST service possible. Theyre honest and will treat you right. What more can you ask for?

Mi
Review №98

Best one was great to work with! Pretty fast service for how busy they were. The manager Logan listened to my issues and was very informative on what needed to be done. Pricing was very fair. Id recommend Best One to anyone looking to get tires or any automotive issue you may have. They have alot of techs to take care of many of your car needs!

Ka
Review №99

It’s hard to find a place that you can trust to work on your car. This is a place I trust and that has always been fair and honest. They lay out your options and don’t try to push you one way or another, just present the facts. I’ve been going for years and they are the best.

Di
Review №100

Fast and so professional..very very nice

Information
29 Photos
100 Comments
4.7 Rating
  • Address:2304 Hawcreek Ave, Columbus, IN 47201, United States
  • Site:https://bestoneindy.com/
  • Phone:+1 812-372-0261
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
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