user
Columbus Body Works, Inc.
1919 Veterans Pkwy, Columbus, GA 31904, United States
Appearance
Columbus Body Works, Inc.
Comments
Jo
Review №1

Took care of all my issues promptly and thoroughly. Went out of their way to ensure customer satisfaction. Sierra in particular was very professional and pleasant to work with. Definitely recommend!

Sa
Review №2

John is the best! He was attentive and took care of my car quickly and efficiently. I’m happy with the results. I will definitely be back. They care about you coming back, not just the money. Happy customer!

Al
Review №3

I went to CBW to address a couple of paint issues on my Tesla M3. They assisted me professionally and without having to wait at all.I highly recommend this CBW to anyone. I will certainly come back in case I will need any help with the body of my car.If you need their assistance ask about Brian, he is a professional and friendly professional in this industry.

Ma
Review №4

I love love Columbus Body Works. Fixed my baby quick and fast. Thanks Ciara for being such a great help wheb I was out of town. Will return

Mi
Review №5

First time customer and I am glad I stopped at Columbus Body Work, Inc on Veterans. Ciera and John was awesome. I experience superb customer service from the time I walked into the door. Very knowledgeable and kind staff. Im impressed and I will return to this location for service. Thank you!!!!

Ni
Review №6

Columbus Body Works provided fantastic & timely service. I was impressed by their professionalism and commitment to fixing my car. Highly recommend to anyone in the Columbus area looking for a high-quality, professional body works service. They will not disappoint.

Jo
Review №7

Ciara was so kind and helpful! Great place to go for auto work!

Jo
Review №8

Sierra was extremely helpful and this business was very time efficient and does good work

Ga
Review №9

Highly recommend. You can always tell a good business by how they treat their customers, and it’s clear that CBW prioritizes customer satisfaction. After a wanna be burglar broke both of my passenger windows CBW said they could fix it for a great price and would also crash wrap my truck until the OEM windows arrived to the shop. Being military in a tough training schedule during the week, CBW was very flexible in allowing me to bring the truck in on the weekend. After noticing one of the new windows arrived scratched from the factory, they quickly ordered another one to install for me with no hassle whatsoever, they were happy to make it right for me. The new windows look great, excellent work. Ciera was my point of contact at the front desk and she was very kind, courteous, and helpful. I was able to contact her with any questions I had and she returned information quickly. Not all shops operate in such a professional manner! Thanks CBW, great work

Es
Review №10

Worked with Ciara, Bryan, and Jeremiah this morning and the service was exceptional! They were all on time and had my car out of service within the time they quoted. I would go back to them with zero doubts!! They are awesome and 100% recommend!! Thank you!!

Jo
Review №11

I Left my vehicle with them and they fixed everything they said they would and more. Communication was awesome during the whole process. Amazing staff!!

Da
Review №12

This place was very professional. Ciera was very helpful and kept me updated on my car!

Ma
Review №13

I was very impressed when I picked up my car and it looked like it did when it was brand new. Very happy with the time it took to fix and how professional and friendly everyone was. Thank you CBW for all you do!

Ch
Review №14

I sent my truck here after an accident. Markaya and the team did a great job of keeping me up to date and taking care of every issue that came up. I was very impressed with their work and professionalism. I will definitely recommend this shop to others!!!

SC
Review №15

The quality and timing was perfect, great service and support. I would recommend doing service with them again.

we
Review №16

We highly recommend Columbus Body Works on Veteran’s in Columbus,Georgia. If you are looking for a company that will take care of your vehicle and a staff and owner that treats you like family, look no more. Professional, courteous and tip top workers!

Er
Review №17

CBW took super care of our Tesla. The repairs are fantastic! We appreciate that they kept us informed about the progress all along the way.

Am
Review №18

John and his team were so prompt and professional. He was extremely helpful. Will return for any other work I need.

Ta
Review №19

Second time taking my vehicle there do to accident and each time I have been satisfied each time.I will definitely suggest there service.

Ea
Review №20

I would highly recommend them. Ciera Connell was a pleasure to work with. Knowledgeable and an asset to the company. I would rate her 5 star as well.

Mi
Review №21

I went to Columbus Body Works to have a Chip Foose Hood Scoop, and a Rear Spoiler that I purchased online painted and installed. I met with John Weddle and I was very impressed with not only his expertise, but his professional opinion which I asked him for as we did a walk around my vehicle. Johns advice was spot on and he actually saved me some money with what I consider to be Outstanding Customer Care. The man definitely knows his job very well. Many Thanks to John and his team there who done an Amazing job with my vehicle. They have EARNED not only my respect but my future business for sure. I have included some picts. not to brag, but to instead show their professionalism.

Ha
Review №22

John and his staff at CBW are the greatest! I have used them more than once - since I moved here I have had 3 hits by deer. Their professionalism and courtesy is only exceeded by the quality of their work! Additionally they are always crafty to solve the little problems too. I love this business!

ac
Review №23

Attentive, courteous service as we brought our auto in for repairs. Recommended by my insurance company as well as friends.

RO
Review №24

We had a couple of paint chips on the hood of our brand new 2021 Ford Expedition and some scrapes on the rear hatch after I accidentally opened it while the cargo carrier was attached.I dropped by for an estimate but Trey and staff were gracious enough to touch up the spots for free while I waited. The front desk was friendly and helpful.We had the same great service when they repaired my daughters Altima after a deer collision. Columbus Body Works downtown is awesome! Thank you all

ju
Review №25

The ladies of front were great and Cierra was a big help!! Will recommend

Jo
Review №26

You need to get there early because they get packed. The employees are very professional and accommodating. They do great work!

Wa
Review №27

Very GREAT service from ciera and Bryan. Please get your service.

Ad
Review №28

The girls in the office are so great Ciera and Will were amazing help!!

Ji
Review №29

Best body shop in town!! We have used them several occasions and always gave us great service!!!

de
Review №30

I had brought my vehicle to them to get repaired and the did a fantastic wonderful job repairing my front end on my vehicle. I highly recommend them to anybody especially if you want it done right. Very respectful and manner able

To
Review №31

The lady that usually answers the phone Sierra is so sweet she answered all of my questions she made me feel extremely comfortable and certain throughout the whole process. I give them 10 out of 10

Am
Review №32

The entire CBW team was professional and courteous! They went above and beyond to make sure my vehicle was repaired to its original condition! I won’t take my vehicle anywhere else.

Er
Review №33

CBW downtown is the best!!! especially the girls at the front desk.

RO
Review №34

I called the company Columbus Body Works in early June about repairing my car after hit from the back; took my car in; I was given an appointment date to bring my car in for repairs June 30, 2021; my car was not repaired, I was called to come and pick up my car; they could not locate the part; okay, I picked up my car; headed home; the arm rest fell apart when I hit a bump in the road; no one told me anything about the broken part; emailed Columbus Body Works( Tres Wheatley) twice/no response; called/ was to connected to (Brad)or someone about the part, he was going to call me back; this was on July 19, 2021; today is August 2, still no response about the replacement part or the broken part while my car was at that business or the; scheduled my repairs with another company

Te
Review №35

Everyone is great very helpful!!! Will not let u leave without being satisfied...

AH
Review №36

The office is really clean and super friendly staff! They always do a great job when we need any work done on a vehicle.

Ra
Review №37

I repair my Tesla S 2021 red color they did very good job, gave my car back washed and everything!Gave me an estimate very quick!

El
Review №38

Great staff! Girls in the front were so friendly and kept me up to date! Will recommend!!

Ri
Review №39

Very professional, quick turn-around time and very courteous! Markayla had me in and out in no time. I have used Columbus Body Works on many occasions and wouldn’t take my car repair needs anywhere else! Great Job!

Ar
Review №40

Trey and Jermiah did an awesome job with my car! I highly recommend Columbus Body works! Thanks again

Re
Review №41

Vehicle body repairs done expeditiously! Service was professional, friendly and prompt! Kept me informed of repair status and honest re: potential delays due to pandemic.

Kr
Review №42

22nd. Cierra was great.

Du
Review №43

Sierra was exceptional and very friendly she kept me informed on my windshield and helped to squeeze my vehicle in on a very packed day to accommodate my needs . Very awesome staff will refer to all co workers

Cl
Review №44

Everyone at the shop was very nice, friendly, and eager to assist you with any and every problem you had I would not hesitate to take my car back to the shop at 1919 Veterans Parkway 👍. Everyone receives a 10 from me I am very thankful to all of you and a special thanks to TRE May GOD Bless all of you

Pa
Review №45

CBW did a great job replacing my cracked windshield on my Tesla Model S. The car has a challenging windshield, loaded with sensors, cameras and electronics, but CBW did a flawless job, saved me money and even detailed my car for me! Very happy with Columbus Body Works!

Ma
Review №46

*Feels like I have a friend in the business* I have had the unfortunate need to reach out to Columbus Body Works on four separate occasions over the past four months. The best way to describe the experience is that it feels like you are going to be ok because you have a friend in the business. They genuinely treat you like you are a good friend they are helping out. From explaining a claims processes, to looking extra hard for a better price on a part, to restaurant suggestions, to a ride home when you in a tough spot; there is no where else I would take my vehicle.

Sy
Review №47

Amazing and professional! The girls at the front desk are amazing! I love it here.

Ka
Review №48

Great work!! Been here multiple times. Always professional and friendly and does a perfect job!!

mi
Review №49

Have brought several automobiles here for bodywork looks better than a factory when I get them back

Sh
Review №50

Ciera was greatly helpful and had some really funny jokes... all employees was friendly from the front of the door till the side of the door..

CM
Review №51

Ciera at the front desk provided very friendly and curteous service. I always receive the best service at Columbus Body Works. The owner, Morris Wynn, is always friendly and professional in treatment of his customers.

Ji
Review №52

The front desk girls were outstanding.

Do
Review №53

Best body shop in town// WORLD WIDE!! Girls in the front are amazing!! CIERA has the best customer service. Tre was a big help.highly reccomend!

Ca
Review №54

Columbus Body Works is amazing! Their staff is so helpful and friendly. They did some work on my bumper and truly went the extra mile cleaning my headlights as well and buffing some spots out. They are reasonably priced and do an excellent job.

co
Review №55

Ciera did an amazing job staying in contact with me. Very professional business! Will refer !

Sa
Review №56

I wouldnt go anywhere else!They are the best!!

sa
Review №57

Oh my good gracious... outstanding and quick and efficient service. A+++ service

Ke
Review №58

They were fast, courteous, and did a great job!

Br
Review №59

Perfect no problems and they know who you are.

Al
Review №60

The office staff is top notch.

Ma
Review №61

Amazing service and quality

Le
Review №62

CBW is very professional. We’ve used them multiple times for different procedures. They’ve always provided top-notch service in a timely manner. I would highly recommend this business!

Al
Review №63

Very prompt and professional service. Staff extremely courteous and friendly. Services done in a timely manner

Ha
Review №64

I provide a good sevice and professional service.

Ki
Review №65

When I say they did an amazing job they really did.. it looks like nothing ever happened to it. I truly appreciate their hard work on my car. Thank you!!

sh
Review №66

This is the third time I’ve had to use CBW and they have been exceptional every single time. Markaya kept me updated with all of the progress the entire time, and kept every promise that was made

Ra
Review №67

My vehicle had front end damage. The vehicle was repaired in a timely manner and looks great. CNM is a professional repair shop and have friendly employees. I would definitely use them again

Br
Review №68

Ciera was very helpful in assisting me with the whole repair process for my vehicle.

Ja
Review №69

I had my 2016 Buick Enclave repaired at this shop after my wife hit a deer. From the day my vehicle was returned to me, Ive had to take it back on multiple occasions to fix the very poor workmanship that was done to it. The radiator leaked when I picked it up on day one. The paint spider webbed on the front bumper and then had new scratches in the new paint after it was repainted. The drivers side door was out of adjustment causing it to hit front fender, the Air Conditioner was not charged with Freon, then the Freon leaked out after they charged it (twice), now the AC works intermittently as I believe it has some kind of electrical problem tied to the radiator fan and temperature gauge. The Radiator fan comes on and stays on continuously, even after the vehicle is turned off. The water temperature gauge works intermittently and the needle just falls to 160 degrees when it dies. The hood was not installed correctly and the gap between the hood and the fender was so wide that I could put my fingers all the way through it. I just noticed today that the windshield washer fluid doesnt shoot out for my rear window which Im sure is tied to the hood sprayers for the front windshield. To say I am disappointed is an understatement. I have been forced to contact my insurance company and they are allowing me to take it to another shop to be properly repaired.

To
Review №70

Everyone there is so helpful and polite, from the secretary to the mechanics. Tre kept me informed about every detail about my car the 2 weeks they had it.

py
Review №71

I highly recommend CBW. They have provided services for me from both Columbus, GA locations. My latest was with their South location. Markita and Roy provided outstanding customer service! Thank you again CBW!!!

Ma
Review №72

I have received excellent customer service Saturday and today. Markaya help me with getting my car taking care of today. Tres assisted in seeing that my car was fixed to my satisfaction. Fantastic Service!!!! They made me Smile!!!

an
Review №73

Columbus Body Works staff is very professional. The work performed on my vehicle exceeded my expectations!

Ju
Review №74

Top notch service! James is thee best! I’m so glad I found this place to fix my Tesla (vs. Tesla in Atlanta).

Wh
Review №75

The girls in the front were the best, got me in & out!!

Ca
Review №76

Professional and Family oriented!Always Awesome & Attentive!!Jackson & Campbell family🤩Front desk staff Exceptional!Always luv Tre!! :)

Ze
Review №77

Did a great repair on my 2018 Silverado.

Ke
Review №78

CBW text me daily updates on the status of my truck. The staff was friendly and professional but the best part was that my old Ford look like new when I picked it up! Thanks CBW! You have my business for life.

Ca
Review №79

They did a good job but got home and found a fish eye in my paint

Ta
Review №80

I always have a great experience when I go to this Columbus Body Works. Tres is always very helpful, professional, and kind. I recommend this place 100%.

Ta
Review №81

They were so nice

Jo
Review №82

I brought in my vehicle for a minor service on 06 oct.2020. Technician James has excellent customer service skills and I would highly recommend him to other. He is very professional and knowledgeable about his job. he completed the service on my vehicle in a timely manner. I just want to Thank you James for going above and beyond!!!

Ar
Review №83

I just want to say it was a blessing in disguise coming across Columbus Body Works to handle the repairs on my vehicle after an awful auto accident! The staff is friendly, genuine, and loyal. I will forever trust having Columbus Body Works provide any auto/mechanical repair services for me and my family! Shekenya Rivers🙏👌

An
Review №84

Tres Whatley made my process so smooth. This company provides excellent customer service from entrance to exit.

Ry
Review №85

Great customer service. From the awesome lady up front Markaya who did great from beginning to end. As well as Thomas Delong in detail department getting my car shining good as new. Would recommend them to anyone and will continue to give them my business anytime! Thanks guys!

Ra
Review №86

Trey Watkins is AWESOME!!!! He came to my job and picked up my car. He had it fixed by the time I got off from work. He relieved my stress, and blessed me by fixing my bumper. He was kind, professional and very responsive for as communicating with me. CBW is a 5 star business.

Ju
Review №87

The front desk and the rest of the employees were very friendly and transparent with me. Kept me updated with the status of my vehicle every single week for multiple times a week. Highly recommended

Je
Review №88

Great Job! 100 percent pleased !

Ja
Review №89

This is one of the few companies that is Great all around!! My whole experience with them from the customer service, knowledge of the car and speed of work was A1. They treated me better than my own insurance company did😁

Al
Review №90

Excellent service from start to finish!I was rear ended & took my car to CBW to get fixed! Markaya kept me updated the whole time & my car was finished a day early! Would definitely recommend CBW to friends & family! I will definitely be back if I need anymore work done in the future!

Mi
Review №91

Wowww!!!!! Is all I can say. My brand new Ford Fusion I purchase last month was involved in a MVA. I highly recommend CBW to everyone.-Great customer service-Friendly-Professional-Communication (f/u call made one a week)My new ride looks brand new. No dent, chip, or stretch and site.Thank you CBW

Wi
Review №92

The professionals treated me well and kept me very aware of issues with cat during the whole process. From when I walked in the door to driving my car away, I felt very well taken care of.

Ta
Review №93

Where do I begin? What a wonderful experience! CBW - Veterans provided the best customer service imaginable. They transformed what could have been a very stressful experience into a great experience. Tres was so professional, and he wasnt the only one. Markaya and Erin were just as professional. From the time I entered to the time my car was repaired, I received excellent customer service. My car looks amazing. Thank you, Jeremiah. You can not tell there was ever any damage. If you are looking for an amazing experience when your vehicle needs body repair, please visit Columbus Body Works.

Er
Review №94

My insurance chose Columbus Body Works after my car was involved in an accident. The customer service was awesome. Erin was phenomenal. I do not know her personally, but after speaking to her I felt like we were old friends. She was always friendly and helpful. She went out of her way to assist me in getting things out of my car once it was deemed a total loss. You just don’t find quality service these days, and when someone treats you like family rather than “just another customer” they deserve your business.

Ja
Review №95

They do a phenomenal job. Did some repair work on my car, well done, detailed it, touched up some spots and buffed out my headlights, great experience

me
Review №96

First off, the staff is very professional and the shop sure did a professional work. Tres was in constant contact with me, giving updates in the work. The job was done ahead of time and i am satisfied.

Ca
Review №97

Excellent place to get body repairs conducted

De
Review №98

Great staff and quality work! Everyone is friendly, knowledgeable and organized. Happy to have a Tesla shop in Columbus, saving us from driving to and dropping off in Atlanta.

Ma
Review №99

Great service! Fast, efficient and great communication.

Jo
Review №100

Had a slight mishap at the pump bent the edge of the door they hooked me up with a touch up banged the dent out on a sat plus a free t shirt outstanding customer service go to them for all your auto body needs dig or small they’ll do em all.

Information
15 Photos
100 Comments
4.8 Rating
  • Address:1919 Veterans Pkwy, Columbus, GA 31904, United States
  • Site:http://columbusbodyworks.com/
  • Phone:+1 706-322-0676
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–4:30PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations