Very happy with my experience! Will jackson was the man who helped us find a perfect 2018 buick. Will was friendly, not pressuring at all, and even stayed an hour after they closed to finish our purchase. From start to finish, my husband and I were happy. We asked many questions, both test drove and Will kept the energy positive throughout the process. Tom, the manager, finished our transaction. Tom walked us through our financing options, never tried to “sell” us anything extra we didnt want. I would recommend this place to any family member or any friend looking for a quality experience, great pricing and the easy going staff. The buick we bought is so pretty, has all the bells and whistles and i couldnt be happier to drive it everyday!
Have bought many personal vehicles over time. Some pleasant experiences some not. Appreciated the no haggle pricing. Our 2019 Pacifica van was priced very competitively going in and there were no surprises like I’ve had from dealers in the past. Vehicle was certified and extremely well conditioned.One oddity is that this particular hertz car sales did not take cash The reason given was that they are not yet quite a full fledged car sales business. Anyhow a short trip up to a grocery chain to get some money orders for our down payment solved that issue. We worked with Mr Earnell Wright who was genuine, helpful, knowledgeable, and a pleasure to work. with.
Love this place! Tony has provided the most AMAZING customer service from the first time I expressed interest in the car I bought until I drove away. So efficient, kind and honest. The entire staff made the whole process fun and pleasant. Will definitely but here again!
Purchased my first car a few days ago and have been in love with it! I submitted an application on Tuesday morning and received and email saying that my app was in review. I soon received a call from Roxanne, lovely lady, she asked me a few more questions about what I was looking for and what I would like to put down on a car. I soon received another call, but couldnt answer it because I was at work. Upon arriving home I called the number back and Vlad answered the phone. Vlad was phenomenal from that point forward. He explained the process to me, let me test drive my car, and he reassured me every step of the way through the buying process and explained everything to me in easy to understand terms. I left with a fantastic car that day. This was the most efficient process I have ever been through. I would highly recommend Hertz Car Sales to anyone looking to buy a car!
-5 stars They are true used car salesman liars and cheatsBought the car from them wanted it delivered as it was a Birthday gift for my wife, delivery was free to start with, then it went to $300 ended up at a $100. One would think hey I’m selling them a car might want to detail it a little. Had chalk marks on the roof liner when it got to us. Salesman I don’t know how they missed that bring it back by the dealership we will have our guy fix that. The whole point of delivery is so i dont have to go to the dealership. Also the GPS chip we will mail you a new one. Two weeks later still waiting on the chip, called and they said stop by Toyota and get the chip then send us the invoice and we will reimburse you. Okay so while I’m there and I know we are headed on a road trip go ahead and get the 50,000 mile service done and the oil changed. $700 later the car is like it should have been when it was delivered to me. So yea they got me don’t let them get you and the invoice yep where closed call the 800
I just recently purchased a car from here and had a really great experience. Cory made this process easy and simple. He was patient when I was deciding which car I wanted and also when I had some issues adding the vehicle to my insurance. Overall, this was the best experience I’ve had purchasing a car and will definitely come back here to get another one in the future.The car also comes with a 12,000 warranty which is a nice bonus.
About 3 months ago I had the pleasure of getting my 2018 Chevy Cruze from here. It was the best car buying experience!! I walked away with a great car, great customer service, and a GREAT price. Mr. Wilbur Jackson was the most pleasant and friendly person. He helped take care of everything. I highly recommend getting your vehicle from here and from him! He is the best!
BEST CAR BUYING EXPERIENCE EVER!!! My only problem is Im unable to give more than 5 stars! The salesman, Ernie, was so nice and knowledgeable about all the vehicles on the lot. I told him what I was looking for and he helped me pick out the perfect car. The prices are super reasonable--lower than other dealers. My used car looks like new, only 1 year old with low miles, and TONS of features. I will definitely be back to see Ernie!
Everything went smoothly at first when my husband bought a car in June for our family. Then it took forever for the loan to be funded because a piece of paperwork wasn’t done right and they waited a full month before even calling the loan company to find out why the loan wasn’t funded yet. It’s now sept I still don’t have a tag for my car. I got a second temp tag in August which is set to expire in sept. When we call we get well it’s taking longer because the dmv is backed up it should arrive any day now. That’s the excuse we have been giving for two months straight now! Can’t get ahold of the dmv to ask them where it is. I’m beyond frustrated. Buying a car was supposed to be an easy going experience instead it’s been frustrating. I get that the pandemic going on things take longer truly I do but we bought the car in June it’s been months.
Very disappointed in our experience buying a car at this location. We showed up knowing the exact car we wanted to buy with the funds to buy it on the spot. Still took us 4 hours to purchase and we turned down the offer to clean the car for us which would have taken it even longer. Now, almost 7 weeks later we are still waiting for Hertz to register our car and receive our tags. We have already had to drive back once (which is over an hour and a half from where we live) to receive another temporary tag three weeks ago. That set is now due to expire and they have STILL yet to submit our registration. Very frustrating, especially when we call and receive no status update besides everything takes longer with COVID.
Great customer service. Quinton Wilson was very professional and very knowledgeable about the cars that we were interested in buying. Can’t say enough good things about my experience at the Columbia lot other than they need to use there location as a training site for all other locations that don’t know how to provide good service to there customers.
I walked onto to the Hertz car lot with intentions of purchasing a car for my father and was greeted with a smile by Mr. Will Jackson. Mr. Jackson was very professional, knowledgeable and patient. We test drove the car and he explained the different features of the car and showed me how to operate them. Reggie made the financing process very easy and Chris ensured the completion of the car sale. My father is now enjoying and driving his new certified car. My family and I are so thankful for the excellent customer service provided by Will, Reggie, and Chris. I highly recommend these guys at Hertz Car Sales!
Wilbur Jackson made the experience very enjoyable. He treated us like family and made sure we had everything we needed. Would definitely recommend to others!
Earl was extremely helpful. Took a lot of time with my daughter and I to find the perfect car. Hertz offered a fair price and a 12 month warrant too! We are very happy with the service we received and the car.
Great customer service. Just ask for Wilbur because he is so helpful and knowlegable about the cars. He makes buying a car an enjoyable experience. There was no pressure to buy a car. Just tell Wilbur what you want to buy and I guarantee you, he will go above and beyond to put you in the best car that suits your needs.
Great customer service, wonderful staff. Went above and beyond to make sure I was taken care of
Jamil Wilbur was absolutely amazing. Very professional, funny, and made my car buying experience very easy. I’m a new car buyer and he made everything very simple and made it not stressful at all. I recommend him for all your car buying needs. The hertz company took very good care of me.
Had an awesome experience. Thank you Chris and Quinton. All the staff was super helpful and we would definitely go back if we ever have any car buying needs. Chris is the man he made it happen so I could get my beautiful car!!! I’m in love with it. 🥰 thank you.
I cannot say enough great things about the people and the process at this Hertz. Tony was my dealer and he was so pleasant, informative and easy going. He made the whole process seamless and stress free. Reggie completed my application and had me laughing the whole time. Two great men, providing amazing customer service. The prices here are also amazing! Go get your car from Tony and Reggie at Hertz on Jamill road. You will not be disappointed!
Quinton was great to work with and made the entire car-buying process simple and painless! I was nervous buying a car for the first time but he went above and beyond to make sure my needs and expectations were met. Would definitely recommend!
My niece bought a 2018 Nissan Rogue here and we had a great experience. The vehicle has a certification with “no extra charge”! Not to mention the great pricing. Vlad was great and the manager (Chris) was very knowledgeable. I’ve bought many cars before and this has to be the best experience.
Quentin took care of us while we were looking for a car. Very professional and knowledgeable.
My wife and I had an excellent experience at Hertz in Columbia. I would recommend anyone to stop by and ask for Mr. Will Jackson. Ex military, sharp, courteous, and patient. Need a car, they’re the place to go. Cars a priced reasonably and the staff are fast and professional.
We went in today to get my wife’s new car and we were helped by Mr Will. We have gone to 7-8 other dealerships and Mr Will was by far the best sales consultant we ever worked with. He is extremely friendly and knowledgeable and not pushy. He didn’t try to push us into cars that were outside of our budget or up-sell us. The pricing is amazing and they explain it all well so you aren’t blindsided with the typical “fees” at dealerships. I would refer anyone I know to Mr Will at the Hertz Car Sales in Columbia and plan on going there for all future car purchases.
Chris was a fantastic manager who was more than willing to go above and beyond to help me with my car purchase today. Vlad was extremely knowledgeable and able to assist my journey today to make buying my first car a memorable and easy experienceHertz Car Sales is a great place if you don’t want to face the hassle of a regular dealership when buying a car.
Im very pleased with my purchase excellent customer service i give them 👍🏾👍🏾
Best car buying experience EVER! Ask for Wil! He is awesome. I made an appointment to come drive a car. When I arrived he greeted me at the door and had the car parked in front and ready. There was never any pressure, only great assistance. Thank you Wil!
Got a good condition car from here at a decent price quickly. Professional and polite staff. Not much more you can ask for.The people they have doing oil changes on their cars before sales could use a kick in the pants. My car had a leak immediately after I left coming out where someone had damaged the plug seal and left it that way. That and there was a pretty bad vibration that required a balance and rotate probably gonna need some CV joint repair as well.
Worked with Will. Hardworking effective communicator who gets the job done thoroughly and answers all questions and concerns. Very honest and trustworthy sales representative. Highly recommend working with Will for anyones future vehicle purchase.
Chris and Tony were so helpful as we looked for a new car. We are so thankful for their excellent customer service. We are very happy with our purchase and will be telling our friends to check out Hertz Car Sales of Columbia.
We had a great experience at Hertz car sales Columbia, SC. I highly recommend Mr. Will Jackson. He is very friendly, patient, understanding, and knowledgeable. I would definitely buy another vehicle from him and recommend my family and friends to him as well.
I had a great experience buying here. The staff was helpful, experienced, and worked out a great price for my vehicle. They answered all my questions without hesitation, and I never once felt that I was being pressured or tricked into buying more than I was ready for.
I want to say my experience with hertz car sales was beyond my expectations and I have to thank my salesman, Earnie for that. His customer service skills was above and beyond and he strived to get me in the car that I wanted. He wasn’t pushy or just willing to sell me anything just to make a sale like most salesmen. He’s a very honest man and I’m beyond excited to ride in my new vehicle. Thank you Earnie!
Ive had my car, Mazda 3, for almost 3 months and Ive never been happier with a car. Will was very informative and helpful through out the car buying process. If I know anyone that needs a car, Ill direct them to Hertz for sure!
Great experience. Will was very personable and helpful. Everyone was very welcoming and transparent while walking us through the car buying process. Would definitely recommend!
Very nice and knowledgeable staff. Made car buying experience easy. Prices and quality of cars great
Great before and after the sale service. Never once felt like we were being pressured to buy. Will be looking here again next time we need a newer car or truck. Ask for Tony tell him I sent ya.
Tony took very good care of me.I did an application online and received a call back within minutes of hitting the send button. My down payment was low as well as my payments.I recommend anybody looking for a car to try Hertz first and ask for Tony Cuffie.
I enjoyed working with this location. Everyone was friendly on the phone and in person. Even after I bought my car there, I called with few questions and guys helped me out completely.
Buying our car here was such a great experience! I called the day before we went and Chris was so kind on the phone so I knew we had to check out Hertz. I saw a VW I fell in love with online and left with that exact vehicle. Wilbur helped us and he was great. Very personable. Not at all pushy (like other dealershipswe we went to). All of the staff were pleasant and Ill be recommending them to everyone!! Were so happy with OUR new car!
Quinten was amazing!!!! Went there told him my situation, we test drove the car he took great care of me and i drove Away in the car i wanted under budget no money down!!!!! You should definitely go there!!!!
They guys at Hertz Car Sales really made my day. They got me into the car I wanted with no problems and hassle. Great customer service. I recommend anyone looking for a car to come here!!!
Bought my Transit van here. The EASIEST car buying experience EVER!!!! I will DEFINITELY buy my next car here.
Great staff. Wil the salesman was great, picked me up at the bus station so I could drive the car home. He got me in and out in time to make it back to work.Thanks Wil.
I went there to get an idea of a car I want to buy. I recently had an accident and needed a car as soon as they settle my claim. The salesman took more time cleaning his desk than talking to me. He told me when I get my settlement come back. I may go back but he will not be the one I will work with.
Excellent service. No haggle price. Like buying a loaf of bread! Chose my car and purchased it a week later. Thanks Cory!
Awesome Experience! If you are in the market for a car and want a reasonable price on a quality car check out the guys @ Hertz. Quintion, Chris, & Corey are fantastic.
SPENT 8 HOURS AT THIS LOCATION AND LEFT WITHOUT A CAR‼️ I got there at 10:30am and after a test drive, we started the paperwork with Anthony Cuffie. After getting an offer and agreeing to it Wilbur Jackson came and said he was taking over the buying process. He then told me that we needed to make changes to the paperwork we had previously sent to the bank. We sent the updated paperwork and I was told that we had to wait for the bank and by sending paperwork with a lower monthly income would drop my payments. I sat and “waited on the bank” FOR 5 MORE HOURS. After about 3 hours I started getting impatient and asking what was taking so long.. Wilbur told me the bank was taking forever. He kept assuring me that this long of a wait never happens and he didnt understand why it was taking this long. Finally after 5 HOURS (at 6:30pm), he came back and told me “okay so all this time we have been negotiating with the bank because they want $4500 down”. They allowed me to sit there and think I was getting a better deal and that I was waiting on the bank to send back the first offer when in reality they had got multiple offer and didn’t make me aware of it. After leaving I called to get the number for corporate but was placed on a 15 minute hold just to be told they didn’t have the number to corporate! IM LIVID! I WOULDNT RECOMMEND THIS PLACE TO MY WORSE ENEMY‼️ DEFINITELY USING ENTERPRISE FROM NOW ON‼️‼️
I was upset that my previous Toyota Sienna had been totaled in an accidentt- searched online and found my New to me Sienna at a great price from Hertz Car Sales, Columbia- I am very happy with my new car-- and the sales staff were excellent- Quinton had a gentle informative way of presenting the facts, without pressure- THANK YOU- Quinton and John (manager) did a great job! Have already and will continue to recommend Hertz Car Sales, Columbia - Quinton and John to purchase a car!
I went to Hertz to look at a few cars and ask some questions and left with a new car! Tony was the salesman that helped me and he was awesome! I went in for a Nissan Rogue and left with an upgraded Murano. All my questions were answered without me feeling pressured into buying the car. The process was straightforward, quick and easy. I didnt have multiple credit inquiries like most other dealerships do. They went for the bank they knew would approve me. They made me feel like family and made the process an enjoyable experience. I definitely reccomend Hertz Car Sales for your car buying needs.
Great experience buying with Hertz ! They made it easy for us, they have a great team at the Columbia, Sc location. Chris and Vlad where great! Awesome experience!!!
Wil Jackson and the rest of the staff did an excellent job. Everyone was friendly and helpful and made the process easy and enjoyable.
LOVE IT MADE A PURCHASE!
Dealing with cars for 40 years, A salesmen with no pressure & top-of-the-line car. QUINTON WILSONWould recommend him to anybody “zero pressure”
Extremely pleased with the service. Mr. Tony and the team were knowledgeable, courteous and very efficient. If you are looking for a great deal with no hassles, see Tony, Chris, & Reggie!!
Excellent customer service! I was helped immediately and they worked with me on financing to fit my budget! Highly recommend!
Tony is the man to go and see if your looking for a good quality car!!!! Thank you for all your help.
I love Quinton!!! The entire staff made me feel welcome. My first car purchase was amazing! But again Quinton is amazing!!!!
Very professional and friendly, told them what I wanted and got an even better deal. Will, Vlad and Chris were a great help!
My experience was really good. Everyone was really nice. They worked to get me the car I wanted. I will be visiting soon.
My husband and I were there to look at used vehicles and hopefully to make a purchase. We just recently moved to Columbia and havent switched over our licenses just yet (we plan to this week), so we were turned down for any business due to not having South Carolina licenses. We had all proof of residency as well as proof of income, but they still turned us away. It was awfully funny considering my husband just got a brand new Toyota Truck from Toyota in Columbia... with his Georgia license. That just told us they didnt want our business. But thats cool, we will take our money to someone else.
Very professional and efficient!!! We definitely got everything we needed and are very happy.
See Will J. He was HONEST & KNOWLEDGEABLE and we got exactly what we wanted!!!!
They took care of me and got the deal done. They were very professional and kept me up to date with everything I needed to know
They were very professional and easy to talk to and so helpful. Will definitely be recommending them to friends and family.
The people here are very friendly and helpful. They can me options and were transparent thought the whole deal.
Very professional staff provides great service.They made the whole process very easy and simple.
The customer service was really great. The people are very friendly and personable 👌🏽👌🏽
Awesome experience, professional staff and painless transaction. Definitely recommend.
Prompt service and friendly associates. Great car buying experience!
Excellent service!! Was very pleased by my experience and Tony is an excellent representative!
Shopping at Hertz was a great experience no hassle no rush...The place to go if youre looking for a new car
Friendly staff and good selection of quality used cars.
OMG. I could not have had a better experience. I have never been more indecisive in my life when purchasing a car. Wilbur Jackson was absolutely wonderful. He was patient-- allowing me to take my time until I finally found the car that was right for me. That was his goal. To put me in the vehicle that was best for me and was going to make me happy. And then there was Reggie Leslie in the Finance Dept that made purchasing my new used car a breeze. We just flowed through the process. Very professional. I am now the proud owner of a 2017 Nissan Altima. 2.5 SL. Beautiful car. Beautiful experience. If you are looking for a great used vehicle at a great deal, you need to check the new Hertz Car Sales on Jamil Road. Ask for Will!!
Excellent customer service Chris was awesome Wilbur was very informational and patient all in all a wonderful environment to shop for cars will send all my friends
Had a great experience with Chris and Quinton they were very helpful and great with me and my family
They accept your trade in and not pay it off .... I bought a car 05/15/2020 and my trade in has not been paid off yet it is 06/15/2020.
My son and I went to Hertz car sales looking for a car my son thought that I would be interested in. Immediately, Wil, one of the car salesman came out and greeted us. He showed us the car that my son wanted us to see and was very attentive and knowledgeable about our needs and wants. We took the car on a test drive and we all talked and had great conversation. I wasn’t interested in the car and was never pressured into buying it. My son knew what I wanted and Wil listened to all the details and was very patient. I have never received customer service that was so genuine and sincere. I found the car I wanted and feel in love! Chris. the manager was so kind and patient. I came in pre-approved. No pressure was put on me from Chris to try other creditors, which would have decreased my credit score tremendously. After all transactions were done Reggie, the combo manager, came over to finalize my paperwork and that was it. Great Honest Helpful Staff. So if you want to buy car, please go see Wil and the staff at Hertz Car Sales in Columbia. They will make you feel at home. Don’t walk behind Reggie though: He is Not in a Hurry to Go Anywhere! Lol!
Great customer service, easy to work with! Would recommend to anyone!
Had a great experience with guys at herzt auto sales they did a wonderful job getting me in a newer car thanks so much to Wilbur, chris nd everyone..Leandra Etheridge
My experience was Swift and psinlesd. Vlad was pleasant and informative.
I was interested in buying a good reliable car in our budget and wilber jackson hooked us up! He was patient with me through out the whole process and even when I couldnt make up my mind about the specific car I really wanted 😁 Four different test drives later, I made up my mind and drove home with a 2018 kia! They even call a few days later making sure that I was satisfied with the process and how the car handles. It was my first time buying a car and I would definitly recommend going to hertz car sales in Columbia!
God is good!!!!!I got my Murano, from Hertz Car Sales in Columbia,SC.I am grateful for Chris,(Store Manager) Reggie( Finance Manager), Tony,( initial sale representatives)Will (Sales representative) and John( car detailer)who all made it possible.The car buying exspierence was EXTRAORDINARY from the first phone call at 7:30pm last night to the store vist, test drive, application process, approval and to the detailing of the car. I am well pleased and reccomend to anyone in the market for a new car shop Hertz in Columbia,SC.
Fantastic experience buying with Wuentin Wilson and Chris.
Great experience! Would recommend.
Great experience for my first time car purchase
Great service, the salesman was very professional and left a great impact on my experience! 10/10 would do it again.
Personable professional accommodating
Bought a car here, all the cars were dirty when I came to shop, the filth was hiding paint & bumper damage. Radio stopped working on the car less than a month later, not covered in any of their warranties.
Great staff.
Good service, very professional people...
Friendly sales associate low pressure!
I was looking to purchase a vehicle however I purchased elsewhere because the cars were not ready on scheduled dates, one arrived damaged, and the other hadn’t arrived before I cancelled the whole process.
Good customer service
Very poor experience. This is one of the most unethical dealerships. Shady financing and super poor manager. Involved AG office.
Easy, straightforward and honest.
Nice staff!
The service was awesome!!
Really good people