I appreciated that I was assigned a Jim Hudson agent from the date I dropped vehicle off and was give contact information. Caleb kept me updated on my vehicle through the entire process. He took care all the the paper work process with warranty company. Again appreciate everything. Only thing is look into having more loaner vehicles..Thanks!Rickey

I dealt with Kyle and it was the best experience I’ve had at a car dealership. I feel that the service I received went above and beyond. I highly recommend this dealership, and a huge S/O to Kyle!

Overall, the whole experience was extremely easy, and it was probably the best I’ve ever had when buying a car. Looking and test driving was not a forceful or pushy experience, finance took about 20 minutes from start to finish, and everyone was more than accommodating. I worked with Kyle, and I would highly recommend anyone ask for him. He went above and beyond my expectations of a car salesperson, all while being courteous and respectful of my needs. The dealership worked with me on my needs, and we were able to work out a deal that aligned for both of us. I would certainly buy there again.

Ive been searching for a specific vehicle and model and JH Audi had what I wanted with some personal compromises (color, cost). I knew going in what I had as a trade w/equity but knew it was going to be a tough decision to go outside of my monthly budget in car payment. Morgan contacted me and was very accommodating and when my husband and I arrived Phillip bridged the gap for Morgan. Both phenomenal young men who were open, honest, and upfront. They extended beyond their comfort zone and we met in the middle. They made the process easy along with their manager (forgot his name) and Im so grateful that we were handled with care and treated with understanding in terms of what was outside of my comfort zone with payments. Will definitely recommend the dealership and these outstanding men to anyone shopping for a vehicle. Thanks from The Sherman family.

Great experience as always with Audi service. The team took very good care of me my vehicle (Ari) ☺️

Jarret our sales person spends days and hours communicating with me about the leasing program that Audi offers. He was very thoughtful and helping in the process. He and his finance manager Dylan were able to find me the perfect Q5 and work out a deal! I would highly recommend their service and dealership.P.S. we drove up from Charleston, SC because our local dealer didn’t want to sell to young adults. Jim Hudson’s team did! Thank you!

I came in only to look at a car with intentions of coming back. I left with a car that I have always wanted. The my salesman kyle was excellent, he wasnt pushing, wasnt in your face about how much you need this car. But most of all, he was very knowledgeable on the car i was looking at. They gave me more than a fair price on my trade. And I couldnt be happierThank you to kyle and the rest of the staff at Jim Hudson audi for breaking the norm

My salesman was so nice and such a professional the dealership was beautiful and all the people. My finance man was also so personal and made you feel good. Jarret Cox and Chip five stars ⭐️

Jim Hudson Audi is a great place for purchasing and servicing your car! I have been a customer for the last 2 years and I am always amazed by the friendliness of staff, the welcoming and trendy environment, and promptness and accuracy of service! Next time that you are looking for buying or servicing your vehicle please give Jim Hudson Audi a try!

We received 5 star service at Jim Hudson Audi. All staff were courteous and treated us superbly. Had outstanding conversation with Ryan MacPhail who was very knowledgeable about potential of electric cars and specifics of Audi vehicles. The service department was outstanding. We have a non-profit that works with educators and we treat educators as if they are royalty and that is how Audi treated us yesterday

Wade was awesome and soooo friendly!!!!!!! The repair was very quick and they also washed the car.Mike was my shuttle driver and he was awesome as well! I wasn’t having the best day and he told me “there is always a silver lining in a bad situation.”Thanks Audi of Columbia I’d highly recommend this team.

The service department at Jim Hudson’s Audi of Columbia did an outstanding job of keeping me informed on the progress of my 20,000 mile check up via text while I waited. They have a very nice waiting area with refreshments, TV area and a place to conduct business . The service and professionalism are always top-notch.

I recently decided to trade my Audi Q5 for a Q7 at Jim Hudson Audi in Columbia. They found the car I wanted with all the specifications/details and everyone I worked with from the Sales staff (Jarret ⭐️ ⭐️⭐️⭐️⭐️) and Business offices were professional and thorough. The transactions were seamless without all the hassles experienced at other dealerships. Regardless of whether you are interested in the Audi brand or any of the other brands in the Jim Hudson auto group, I highly recommend this dealership.

I had a great experience with Audi Columbia. Davis was our salesman and he was more than helpful. He did not feel pushy and was very easy to get along with. He was able to find me the exact car I was looking for and kept me in the loop at all times. Would definitely recommend this dealer.

Check in for my Audi S3 was great, but I did arrive at 7am. I chose to wait. They had a nice waiting room. It included coffee and soft drinks. There was a bit of backup when it came to leaving. Most customers seem to arrive between 8:30 and 9:30. Service tech acknowledged the issue and apologized. I was very satisfied with the interaction. Definitely would return.

Wade Watson did a great job taking care of my vehicle and my concerns!

Great experience! Looked at a couple of cars and was fortunate to find one we liked. Ashwin was very knowledgeable and friendly. Dealership and staff were very nice! Would recommend!!

Great experience in a vehicle purchase. No pressure & willingness to work with your terms.Phillip did a great job, knows the product and knows how to close a deal with amenities... 😊

I am thoroughly disappointed with my recent service. I went in for my 95k service that was 600 dollars. I indicated concerns about a check engine light, my display going in and out and there was an indicator regarding my braking guard. I was charged 300 dollars for a software update which I feel is inappropriate to be charged for a software update in the first place. I paid over 800 for this service and my display is still going out, the braking guard light is still on and I have no confidence my car was diagnosed at all. I’m bringing it back for these issues. I don’t feel good about the money I spent or the service I got compared to other dealerships.

Attention to our needs and a superior level of service are what stands out from our purchase. Todd went above and beyond, not one time did I get the sense that we were getting the run around.The efficient way he handled our purchase will keep me a loyal customer, without a doubt.The entire Staff is really to be commended. To any other prospective customers, all I can say is trust me, treat yourself! You won’t regret it!A. AmakerColumbia, SC

I recently had my 2017 Q7 serviced at Audi Columbia. Khalib and Peter ensured my car service was completed on time, in fact a day earlier. I picked it up after hours and the team went out of their way to get my car ready for pick-up. They washed it as well which was nice. We booked the service online which was easy and convenient. The service team is attentive, knowledgeable and extremely professional. This dealership knows how to treat customers right. And, the new dealership is awesome.

Pleasure to work with these guys, purchased our first Audi from them and the experience was great. If you plan to shop with them I would suggest requesting Rai, he worked with us and was very patient with strong customer service skills. We never once felt pressured or rushed, everything was explained in great detail before we signed our contract. We definitely recommend these guys.

Phenomenal Service Department. Kee Little is an awesome service advisor. He explained everything that was going to be serviced on my vehicle. The bonus of the service was the new inspection video that is sent to you by text and email the service shows your vehicle being inspected by the technician. Looks like Jim Hudson Audi Service Dept is using technology on the unknown. When we are sitting in the waiting room, home, or job and we are worrying about what is happening with my vehicle. We all know that some service dept will tell you this is wrong with your vehicle and that is not the case. Well Jim Hudson Audi Dept has change the game. This helps build a trust relationship with your customers. Next, if you wait in there waiting room. There is a work space if you need to work on something for work while you were waiting or school work. Thanks Jim Hudson Audi Service Dept. keep thinking outside the box for building trust with your customers....

From start to finish the customer service and professionalism of everyone I dealt with was superb. Initially, I was disappointed that the car I wanted sold the day before I could return to complete the paperwork. However, Ryan was able to locate and acquire another one for me expeditiously. I drove off the lot with it yesterday!

The staff provided excellent service in a genuinely friendly atmosphere. So unusual for a car dealership! It made our car buying experience easy and much less stressful. I would definitely return here to buy another car when the time comes!

I liked that we pre-negotiated selling price of the car I was going to buy and the trade in price of my car before I even made the trip to the dealership So there were no surprises.

Appointment was very efficient. A review of my car’s performance was conducted in the time promised. Future areas to review and watch were presented at end of recommended performance check. I found staff very friendly and responsive.

I made an appointment to get my 2016 Audi check for an oil leak. I previously had the car serviced in March 2021 for a routine oil change and inspection. My appointment was at 3:00pm August 2021 for the oil leak. I was asked when making the appointment would I be leaving my vehicle and I said no because this was my only mode of transportation. Once I arrived I had to wait quit a long time and was charged an arm and a leg for them to re-check and see where and why the oil was leaking from ($174.49).. And when I previously was there in March I paid ($172.29). I don’t think I should’ve had to pay again for the same service twice. The wait time was long despite getting a appointment.

Everyone greeted me, explained what was going to be done to my car today. Beautiful building. Finished ahead of schedule. Car wash was great, also. Video from tech told me Exactly what was completed on my car. Overall good experience

Never in my 15 years of credit history have I been told that I have a great credit score and great credit but because I don’t have an auto loan on my profile I don’t have enough substance to obtain an auto loan 😳even though I have credit cards, mortgages, amongst other things. Also I just purchased a $82k car last November & paid it off in 5months. So let me get this straight I’m getting punished for having great DTI smh I’m just at a lost for words. Now I have unnecessary inquiries on my report but like come on if Audi didn’t want to sell me a car that’s all they had to say.

Had an ultimate experience working with Kyle in purchasing my new car. Chip made me feel relaxed in signing my papers.

Ashwin! You’re the man, I appreciate you helping me get inside the car I wanted. Ashwin made this process so easy I couldn’t pass up the honesty and great conversation, he didn’t harass me into buying NOTHING every where else I went leading up to this purchase was nothing like the experience I had here, so again Ashwin I appreciate everything!

Professionally done. Just an oil change while I waited but I was given in-person & an electronic update regarding progress. Overall good experience.

I had driven 45 minutes to this dealership and arrived at 11am for a scheduled service appointment. I was then told that my vehicle wouldn’t be finished until the end of the day, because of a back log from the previous day. When I asked what was considered the end of the day I was told around 6 pm. The service employee was very lackadaisical considering the major inconvenience of having to wait around for 7 hours and asked if I would like the reschedule.I was able to make contact with a friend in the area who came and took me to lunch. While at lunch I received a call from the same employee who now stated that they were unable to perform the tire rotation because I needed a new set of tires. He stated that the tread on my rear tires were worn and added that the rotation would give the vehicle a terrible ride. I was then told that I would be shown what they were talking about when I got back. He added that the only resolution was a new set of tires at $2300 and an alignment for $300.I then asked what would cause the tires to wear that badly with 38,000 miles. He replied “you may need shocks or an alignment - we don’t know!” Upon arriving back at the dealership the topic of the tires never came up!! Upon being notified that my vehicle was ready I received the service analysis sheets. A quick review of the sheets documented all tires in the Green!!To have to wait 7 hours for a scheduled appointment and have an attempted con act performed I will definitely take the drive to Charleston from this point on. This dealership is ridiculous!!

Jim Hudson made my vehicle purchase a very easy process. Jarret was very helpful and friendly and definitely made this purchase happen without flaw. I Love the courteous service and clean environment. Even though I love in Georgia I will definitely be considering using Jim Hudson to purchase my next vehicle.

As first time buyer of a vehicle, Todd made this experience worth while. He was able to guide me through the process while making sure I was purchasing something that he and I both knew would last me while traveling to school and back. If you are having trouble getting a car GO TO TODD!! He will get you right and he holds Jim Hudson to high standards.

Excellent customer service!Very knowledgeable and courteous staff.Phil and AJ were superb before during and after the purchase of our new Audi!

The customer service was AMAZING. They service my vehicle and explained everything to me for the start to end.

Great customer service and they made sure my A6 was in tip top shape before I left!! Definitely my favorite Audi dealership!

Ashwin has been very helpful with my vehicle search that fits all my specifications. This can be challenging at this time due to high demand. He was also very responsive and accomodating. Very satisfied with their service.

Highly recommend Jim Hudson Audi, especially Ashwin in sales along with Chip in finance. We were greeted with an open door by Ashwin when we arrived and while we came in specifically looking at one vehicle, never felt pressured throughout the process. This does not mean that Ashwin was not engaged as he was attentive, answered all our questions patiently, and was extremely knowledgeable about the vehicle as well as the brand. Ashwin also took the time to familiarize my wife with the vehicle BEFORE, not just after, we decided to purchase. Very high level of engagement and the follow up since has exceeded expectations too. Thanks again to Ashwin and the entire team at Jim Hudson Audi Columbia.

One of the greatest dealership experiences ever. I walled into the dealership and saw a car. I could not take my eyes off of. It was a brand new Audi q7 in the barrel brown metallic color. We looked at it in the store. Then Jarret Cox come up to us and gave us his information. We all worked out numbers and both sides were happy. Jarret was happy to sell the car. Showing us all the features and telling us all about it. We got to signing and bam it was done. I even got a Audi sport hat out of it. It was a true luxury experience.Buying an type of car from Jim Hudson Audi of Columbia Jarret Cox is the man.

I must admit as a first time buyer of a vehicle I was apprehensive from stories Ive heard over the years about the car buying experience and some less then great attempts I had been through prior. I can say with zero doubt the entire process from when I first pulled into the lot to when I left in my new car was nothing but amazing. Everyone was friendly and polite.The Audi Specialist Davis Holliday was a rock star. His patience and understanding that I was new to this endeavor never waned. From first meeting through the test drive and the most stressful part for myself, the financing, it was all an absolutely amazing experience.Without a doubt I would recommend anyone in the market for a new or a like-new used vehicle to stop by and check out Jim Hudson Audi Columbia. You will love the experience.

Jarret was a wonderful Person to talk to. He carfully considered what I was looking for and did his best to assist me. It was a wonderful experience. Thank you your help Jarrett.

Jim Hudson Audi and Jarrett, in particular, were excellent to work with. Knowing the car we wanted but coming from out of town, they were willing to stay late to make sure we had the opportunity to try and eventually buy the vehicle. From start to finish, they were courteous, informative, and very professional. It made the buying experience a pleasure for my wife and I.Highly recommend you shop with this group for your Audi car.

Sadly 0 stars isn’t an option so I picked 1.I made a 7:30 appointment to get a 60,000 mile service on my A3. By 11:30, I called to get an update and they told me the car was still being worked on.I drove up at 12:30 to check on the vehicle, as I’d been forced to cancel a detailing appointment at 11:30.I was then told that the car hadn’t even been taken back to the shop yet and they wouldn’t be able to get it back there until at least 1pm.So I was lied to on the phone. No reasoning for the delay. No apology. Acted as if I was crazy for wanting to know why my car wasn’t finished after 5+ hours, when in reality they hadn’t even started on my car.I left without my car being serviced at all. Unbelievable.

The employees are very nice and professional, however the sales staff makes promises they dont keep. They said they would have a loaner vehicle available when I needed service, however when you try to schedule, there is a 3 week wait and they dont guarantee a loaner. Also, the service departments charges for fixing a problem are outrageous. Kinda crazy when you drop $60,000 on a car. Also, the service department is understaffed and overwhelmed. Did I say the employees are very nice?

Ashwin was fabulous to work with and was extremely knowledgeable about the car we were interested in purchasing. He offered fantastic customer service. Thanks, Ashwin! We love our new Audi Q3!

Trent was very courteous and knowledgeable. We appreciate the manner in which he kept us informed about our vehicle. Thanks to the technicians for working on our vehicle inside and outside.

The folks at all Jim Hudson dealerships always do a superb job in taking care of my service needs on the many vehicles we have purchased from Hudson dealerships. They do a great job. This trip was no exception. Sadly to say this is the last Audi I will ever buy. $2,500.00 for a water pump repair. Too rich for my blood.

Could not be happier with the service I received! I was traveling and was 3 hours from home. I had a problem with a tire. They looked at my car right away and had me back on the road in 90 mins. I’m very thankful and appreciative of the excellent customer service.

Do NOT ever come to this Audi dealership for ANY work ! They are definitely overpriced ! They charged me $175 just for a diagnostic test (its $89.99 in Charleston) they were going to charge me $1900 to fix something on my car and the Audi dealership in Charlotte is charging me just $998! If you’re close or would drive the distance, I definitely recommend Charleston location !

Picked up car got home realized memory seats no longer functional’ called and told this is a recognized issue with the recall update!!why then were they not proactive to check for this before they released the car? Experience it once and you’ll never forget!! I guess that doesn’t apply to seat memoryRevision: The service manager called to apologize and make things right. He personally picked up the car last night and returned to my home this morning.. I am impressed with Paul and his concern for his customers satisfaction. WELL DONE!!

If you’re from out of town like I was (2 hours from home) and had no choice but to take your Audi to the Dealership for repairs after breaking down… make sure you have plenty of money, and extra time.. (5 hours in waiting area) no loaner car, no one to take me to Enterprise to get rental car ($700 a week) Enterprise wouldn’t even pic me up. Someone told me about Uber App., even a nice lady (customer) offered to take me to Enterprise but Uber was pulling up to get me. After a week went by I have to say, dealership did call me to come get a loaner car which saved me from having to pay more than $700. And I believe Dealership at the end did help some on the bill.. it was a lot of factors working against me that day and it just seemed no one really cared. At one point I thought I was gonna have to thumb a ride.. LOLI’m not blaming any one entity or anybody really, it was just a bad day-week…

Philip and the rest of the Audi family were amazing through the buying process!! I appreciate them getting me into my dream car, pretty quickly I might add!!

I purchased a 2021 Audi Q5 from Jim Hudson Audi Columbia this week. The entire experience was top notch. Ashwin Rai was professional, knowledgeable and extremely courtesy and he made the purchase of my new vehicle a wonderful experience. Thanks Ashwin and all the staff at Audi Columbia who made me feel like a VIP, you guys rock.

Todd and the staff at Jim Hudson Audi are amazing!I live in Colorado and was in contact with several people via text, emailing over the phone every single step of the way I felt completely confident and making a purchase out of state.

We live in Arizona and had been looking for a specific Audi with certain features for weeks at local dealerships. Each dealership we called would try selling us on a car that didn’t meet all of the criteria we were wanting or asking us to come in to drive the cars only to find out they didn’t have them available on the lots. We work in a sales industry and are all too familiar with all of the pushy sales pitches and would never agree to work with any sales person who attempts to use those strategies to get us to purchase something that isn’t exactly what we want. We decided to extend our car search nationwide and that’s when we found the car we had been searching for at Jim Hudson Audi Columbia. We reached out to the dealership online and received a quick response from Todd Spaulding who was in no way pushy, but very helpful. Todd connected us with Kyle Craighead who sent us additional videos and photos of the vehicle to make sure it was everything we wanted, and it was. From that point Kyle worked with us via phone calls, texts and emails to coordinate everything to purchase the vehicle and have it shipped to us in Arizona. Kyle was always transparent about every detail of the car down to any minor imperfections to make sure that we wouldn’t be disappointed when it arrived. Ultimately we purchased this car in part because it was exactly what we wanted but just as much so because Kyle and everybody at Jim Hudson Audi Columbia treated us with respect, courtesy, and full transparency from start to finish.

I appreciate the video walkthrough that the technician performs on my car.

Great service department! I had a number of issues with both service and sales at the previous Audi of Columbia location (I believe it was under different ownership at the time), but I’ve had nothing but positive experiences at the new location with Kaleb. I have not tried the sales department at the new location, but if service is any indication, I’m sure that’s much improved as well.

Devin is the best, he will take great care of you from start to finish! The whole office was very supportive through the entire process, would highly recommend.

This dealership is top notch! No pressured sales, straight forward and a pleasure to deal with. Jarret was amazing and went above and beyond. I generally hate dealerships but this one is by far an exception to the rule! Thanks Audi of Columbia!

Based on the reviews, everyone is happy with their car purchase. However, I am sure the reviews will change once they need to communicate with the service department.

Go see Ashwin for your purchase! Ashwin will go out of his way to help you and work with you! He’s the best!

I was disappointed with the level of customer service received. I am a third generation Audi owner, and my first major repair at this facility and they did not clean my car. When I questioned why, their response was they know that I keep it clean.

Nice place, decent inventory. But probably not the best time to buy new due to the nationwide microchip shortage. Wait till after the chip pandemic to try to negotiate a better price.

Ashwin was our sales rep for a 2021 Audi SQ8. Very few available in the country and Ashwin helped us quickly make the deal. Upgrading from a 2019 Q8. Unlikely circumstances made it impossible for us to travel 250 miles to pick up the car so Ashwin got a driver and had it delivered the next day. Great service, great guy! Highly recommend the dealership and Ashwin!

Jim Hudson Audi of Columbia has impressive COVID 19 protocols and all customers in the Service waiting area were compliant. The service rep was courteous and offered good advice. I was impressed to receive a video of my car’s inspection while waiting. My only complaint is that my car was parked at the service bay door, ready for my departure for 20 minutes before I asked if I could take my car. Not sure why they were so inattentive; it wasn’t a busy day. Overall, a very good experience.

The experience was a great one! Peter and Ashwin did a great job helping my wife and I find and deliver her new Q8!

It was a great experience and very quick. My agent was very helpful and knowledgeable of get me in my new Audi.Thanks!

Trent was a great ambassador for the service department here on my first visit last Saturday Also while waiting for service Devin in Sales introduced himself and was kind enough to share the updates on the latest models of Audi !! Great customer service

One of the nicest auto repair facility I have ever been in. The setup is very unique but efficient.

Let me start by saying the management team will NEVER call you back/I left several messages! Todd the salesman was great to deal with and helped me after the sale as well! Communication is key when making any major purchase and management is lacking in this area.

Kaleb and the service team at Jim Hudson Audi provide excellent customer service! I get my R8 serviced there. I wouldnt trust nobody else with my Baby! Always a pleasant experience!

The experience at Jim Hudson Audi was unbelievable. I really felt like a VIP customer.. red carpet treatment. Wonderful convo with Todd and Walt. They were both personable and professional!! Will definitely be back to purchase another Audi in the future. Thanks again guys!!!

Ashwin provided excellent service and was very easy to work with. Highly recommend him for his professional and helpful attitude. Jennifer

Visited for a recall service. Staff was friendly and helpful. Social distancing policies were followed. Comfortable waiting area with fancy coffee machine was a treat. When I chose to have tires replaced, they issued me a loner vehicle so I could go home and work while they finished servicing my Q7. When I returned to pick up my car, it had been washed. Excellent service!

Great dealership! Peter the General Manager, Ryan the sales rep, and Caleb the service manager were all outstanding.

Smooth customer-friendly service department and personnel. Wonderful and clean entry and exit indoor bays. Kept informed of progress, and waiting area bright and comfortable.

Very professional & accommodating. Thank you Morgan for taking care of me. I love my Audi!!!!!!

We had a wonderful experience with Jim Hudson Audi! From start to finish, the customer service was amazing. Todd went above and beyond, kept us informed and worked with our schedules. We are very happy with our purchase and would highly recommend this dealership!

I had an awesome experience with Ashwin at Audi of Columbia. He was very courteous and professional. Ashwin worked with me from my initial contact until I was ready to purchase my vehicle. Thanks for your great customer service!

Very pleasant staff and service was rather quick!

The staff at Columbia Audi was informed, courteous and most helpful. The auto purchased is even better than expected, and my expectations were high.

Enjoyed my visit. Got all the information I needed to make a well informed decision. All my questions were answered. Left with what I hope for without pressure for something more! Felt well cared for and that I was now a part of the Audi family.

I now have my 5th Audi, a 2018 Q7 Prestige. All cars purchased in y hometown of Charlotte. My car broke down Thursday 3/4/2021 in Columbia,SC. I had to spend the night in a hotel with my dog. I called Audi Assist on Friday morning and had it towed to Jim Hudson Audi Columbia. They did not answer the phone until 8:00am even though their website has Service Dept opening at 7:00. When I did talk to a service tech, he said they were busy today and it could be Monday. I explained that I was from out of town with a dog and needed it looked at because I could not stay in Columbia until Monday. They did not guarantee me that a diagnosis could be done but they would try. I called Audi of Charlotte and the Service Manager called Jim Hudson Audi Columbia and asked them to at least get me a loaner. They said they did not have any. I decided to pay to have my car towed to Charlotte. I was at the Audi Columbia for about two hours and saw three loaner cars never move from where they were parked. And the people there were not helpful at all considering I was stranded. I would not buy a car or give them any business even if I lived in Columbia. Audi America, I hope you are watching them. Poor representation for an Audi Dealership.

Amazing automotive group. Sales to service you are treated as a highly valued customer. The showroom and service waiting areas are impeccably maintained. Waiting area is well maintained- esp during covid. Service staff, and sales for that matter, are respectful and thoroughly knowledgeable of their products and services. This dealership is FAR superior to the BMW. There is no comparison between the experience at the 2 dealerships- I won’t get started on how poor my experience was at BMW right up the street! Highly recommend this dealership and I love my Audi as well!

Service at Audi is always exceptional, and this visit was no different. We had a loaner vehicle while the warrant work was being completed. Initially, we had an appointment to wait for the repair, but when we arrived to have the work done, the part wasn’t in. Since the service department didn’t notify us to cancel, they actually came to our home with a loaner and picked up our car for repair and then brought it back.Happy

Service was excellent and the staff were professional. Appreciated the text message updates on the progress of my car’s service.

Good service but extremely high prices for simple repairs. (Vacuum Line replacement, faulty secondary air sensor and vacuum tests cost over $800)

I contacted Jim Hudson dealership on a Sunday through the internet and someone got back to me within an hour. The next morning I was contacted by a sales manager and I set an appointment for that afternoon. I knew what I wanted and they only had one, so they held the keys for me until I could get there that afternoon. When I arrived, my salesperson, Devon, was there to greet me at the door. Devon was truly a brand specialist and a gentleman. He explained all the features, let me ask questions and explained some more. During the test drive he gave a few pointers, but mostly just sat back and let me get to know the vehicle, unless I had questions. The negotiations were smooth, not pushy at all, and though their initial price was high, I ultimately ended up where I wanted to be. They only have one finance person, so be prepared to wait a while if there are more buyers than yourself. The finance process was smooth and easy once I got in. During my wait, Devon set up all the WiFi, and connect apps. We also set up the car for my individual driving, so when we were through with the paperwork I was able to drive it off the lot. It was a very pleasant process, and I highly recommend Devon and Jim Hudson Audi!

This location is wonderful! Great people. Great coffee. Wonderful service! Thank you for your hospitality.

Outstanding customer service, quick and easy process. I highly recommend this dealership!

Best car buying experience ever! Jarrett and the team delivered great service and were efficient with our trade and purchase transaction.

I have been to several car dealerships, none of them even get close to how profesional and positive Audi Of Columbia were to me. Special shout-out to Ashwin! He not only made my experience of getting a car fun with my child and my wife, but was also very fast throughout the whole process. Thank you so much for all your help it will never be forgotten!

I had service appointment at this dealer in this time of Covid19. All went well they did great service and gave me clean car back. The new location is very well built and have great people working for them. Environment at dealer was clean. If you are waiting for service do not hesitate to get this done.

I had to buy a new vehicle after my car was totalled. It was easy to find the vehicle I wanted and the customer service was great! Phillip did a great job as a salesman and Audi Columbia has a coustomer for life. Ill gladly drive to Columbia to experience this type of service

I was greeted promptly when I came for my service appointment, but all the service advisors were busy. I had only been waiting a few minutes when the service manager took it upon himself to get the paperwork started for my maintenance appointment. A pleasant wait and great service as always.

Great!!! Experience with Jim Hudson Audi. I found a car that I liked but, it was in Augusta. Davis went and picked it up and brought it back to Columbia. The car was just as advertised. They were not pushy and, it was a great experience. I would recommend them to friends and family. I will definitely use them again in the future.

Prompt, thorough service. The rep kept me fully aware of all timing. Very good communication and overall excellent customer service. Thanks!