Being that I’m coming from Jaguar Land Rover Cary, I would say that Jaguar Land Rover Columbia is a total downgrade!I was calling for two weeks to schedule an appointment and I couldn’t get anyone to answer the phone. Came to the location and was able to schedule an appointment, but there were no loaners available (they only have 2). It took about 2 hours to complete the service which was not bad (hence the 2 stars) but my car was not detailed with this service. Definitely not what I’m used too coming from Cary, so it was a bit disappointing. Not sure if I will return for future services or upkeep. I may check out the other locations in the area or just drive back to Cary where I know the quality of service will be top notch!

Im only giving 1 star because I have to to submit a review, but this dealership deserves the most negative stars available. I leased a Land Rover Defender in August 2021 from Lonny Jackson, and never received the lease agreement, and to this day, have not received a permanent license plate. The car came with a temporary license plate, and it expired in September 2021. After countless emails, phone calls, and messages inquiring about an update on the license plate, a month went by and still didnt receive any news. As a result, the car that I have been paying for has not been able to be used due to the expired temporary tag. To top it all off, I received a phone call from Lonnys wife, yelling at me for inquiring about my car (so much for a luxury car dealership). Had her husband done his job, I wouldnt have had to contact him. The customer service I have received from this dealership, not only from Lonny but multiple people (when I even got a chance to talk to them because they never answer their phones or emails) has been nothing short of terrible. Save yourself the time and decency and go to another Land Rover dealership.

Very good experience, great selection of cars. Im currently debating pretty heavy about getting this one. But we will see how the rest of the week goes!

My experience with Land Rover Columbia was nothing short of amazing! Sara and Blake took great care of me. I was doubtful for a while but they did everything possible to make me comfortable and to get the price where I was satisfied. I know Im a tough cookie and would not have made the decision that I made if I hadnt dealt with 2 such great, hardworking and consistent individuals. If you are in the market for a Rover, visit Land Rover Columbia. You wont be sorry!!!

My experience with the sales agent Darryl was great! I bought a car while living out of state. He explained the process, stayed in communication each step of the way and was personable. It shows that he enjoys his job and does a good job. I would definitely buy a car from Darryl again and send my friends and family to him to buy as well.The sales manager Amita provided great customer service as well. The process was quick and I was in and out in a jiffy.

Lets just say my experience was far from rosie. Where should I start? Ah yes, the test drive. I found it a bit odd that the salesman elected for us to drive on a road where the max speed was 35 mph. I just chalked it up to them trying to conserve on gas..🤷🏽‍♀️Then, comes the back and forth which I guess is too be expected given the industry. I solidified my purchase past closing and planned to pick up the vehicle the following day to allow time for detailing. I arrived the next day to discover the car had not been detailed and had to wait additional time for a mid-grade pressure wash. That was very disappointing. The inside had not been wiped down as evident by the grime left behind on the cloth after WE detailed the interior. Furthermore, a few weeks later the car battery dies. I touched base with the sales associate that assisted me and after being told that the dealership has received a host of calls from other buyers voicing the same concern, never heard back or followed up with. Integrity is everything! The next Rover we buy wont be from here.

My service representative was THE BEST! Often, you dread going to the dealership because the “…hit to your pocket is going to be DEEP.” But, the service professionals at the Jaguar Dealership made my unexpected service experience THE BEST!Thanks for taking GREAT care of my vehicle!

Highly recommend this dealership! Darryl and Blake made the experience easy and were extremely helpful. We love our new car and enjoyed our experience with the entire staff there.

Darryl Cruel, at Land Rover Columbia did a fantastic job for me, in purchasing my 2018 Chrysler 300c. Fast friendly service, Courteous, and answered all my questions. He went the extra mile for me, and I’d recommend anyone purchasing a vehicle from Land Rover Columbia to look up Daryl.Thanks!!

Luis called after I got an instant cash offer on Kelly Blue Book and we scheduled a time for me to come in. There was a tornado warning and I decided to cancel and make it for the next day he was in. He was rude about rescheduling saying “there was not a drop of rain”. We had just got the car we were looking to sell checked the day before and everything was fine, but when we got to Land Rover some how they found something wrong with the transmission. Right after we left we got it checked again and nothing was wrong. Just overall very rude. I would deff recommend 212 Motors over this place!

Daryel was absolutely amazing. He was on top of everything at all times and very quick at getting back with us. His response time to every text and call was absolutely fantastic. I highly recommend this place as everyone was spoke with was very polite.

Overall pretty good experience, part came in early so I drove down about an hr. Service was great waited a while they serviced my vehicle.

This was my 1st purchase from a dealership..I had heard such great things about this dealership..I decided to go there..I’m so glad I did!!! Lonnie was the best..he made it so easy!!! Amita was also so awesome..they’re the only dealership for me!!!

Such an awesome buying experience! Great money for my trade-in and 0% financing on new purchases! I’ve bought and lease many cars; never disappointed with the Land Rover brand- Scott and Ben at Columbia made for an even more exceptional experience :)

We went in to look at one of the dealerships used vehicles late in the day, feeling bad that it was 30 minutes till closing.Despite being late in the day, Aaron Bush greeted us with a smile and was very helpful! We did the test drive, talked numbers, and agreed to purchase the vehicle! He made it easy!We came back in the next day to pickup the vehicle. Paperwork was a breeze! Aaron and Blake made the process seamless! Everyone was pleasant with a friendly environment! We will definitely return the next time we are in the market for a new vehicle!

Never imagined owning a new car. Went into Range Rover of Columbia and in maybe an hour and a half I was the owner of a 2021 Range Rover!! My salesman Darryl was outstanding, very knowledgeable, trustworthy and impeccable…I recommend anyone who is shopping for a great car to stop in to this location. You can’t go wrong. Love it!! Well pleased!!

My husband and I were very pleased with our purchase. Darryl was pleasant to work with and made the process seamless.

Scott stone is the best sales person I have ever dealt with I highly recommend this dealership and if youre lucky enough try and get Scott to help you hes phenomenal

Very considerate with my needs for my jag. And made sure i was confortable doing my wait. Thankzs jaguar of Columbia.

My wife and I purchased a Range Rover Velar. Our salesman Jonathan Wheeler brought two vehicles to our residence so that my wife could look and test drive. The experience was absolutely amazing. Everything we were told was true. Jonathan also told us we could call him if we have any questions in operating anything. He is like a personal concierge. I would definitely give more than five stars. We will be back!!!!!Thanks

Linda in Service department was great as always! She always goes the extra mile and is very helpful and makes sure every time the customer is satisfied! Highly recommend!

I just purchased a new Land Rover Defender from Daryl Cruel. I live out of state and Daryl made the process seamless from ordering the car to taking final delivery. He is knowledgeable and professional sales person. I will definitely buy from him again.

Easy to make appointment on line. Very responsive with service questions. Will do whatever it take for the customer. Washes car after service.

Top notch sales and service department. It may have taken a total of 1 hour on the property to get the deal done and out the door. Jonathan has been there since I bought the Range Rover to answer all questions.

Land Rover Columbia went above and beyond during the purchase of my new Defender! I was given an extremely great trade-in and purchase price. Everyone was super knowledgeable, friendly and accommodating from the new car sales manager Blake to the general manager Frank to Darryl and Sara who helped set up my online account and familiarize me with the options to Cliff and Tony in the service department who helped me get the correct floor mats!

My visit was perfect as always.They reminded me in advance of my appointment, they were ready for me when I arrived, they promptly took my car to the service area and furnished me with a loaner so I could go shopping.They had my car ready for me even before I finished my shopping.Outstanding service is one of the main reasons that I continue to buy from Columbia JLR!

A big thanks to Darryl Cruel over at Jaguar Land Rover Columbia in my purchase of my 2014 Ford F150. Hes a great stand up guy! Every step in the process of purchasing my vehicle went very smoothly with no issues at all and would definitely recommend him if you are looking inn purchasing a new vehicle. Great Experience!Thank you,Keith Crosby

Recently bought a Land Rover Defender 90. My Salesman was Scott Stone. He was informative, polite and a true gentleman. Financing was quick and easy and the whole process was a great experience. I would highly recommend Scott Stoneand Land Rover of Columbia

Service department under the leadership of Tony Bergerson is the reason I still deal with this dealership. They have gone through so many changes and it is Always difficult to get a service advisor on the phone, but Tony and staff are always professional and actually seem concerned about their customers and needs. My relationship with Service is why I continue to come. Dealership should really look into improving its phone systems!!!

I want to give a BIG SHOUTOUT to Daryl for assisting me with getting my baby girl the vehicle that she wanted. The process was quick and he went above and beyond to make sure everything was straight before we left. The finance managers were very pleasant and courteous.We definitely will be back and I recommend anyone looking for a vehicle to come see you.

Thanks Land Rover of Columbia for such an amazing & fast process. A special thanks to Lonnie for all youre great help.Jessica Grier

The dealership was very accommodating by picking up the car from my home for the inspection since I was having some health issues. The car was brought back to me afterwards. I had previously leased the automobile and decided to purchase it at the of the lease.I am still waiting on documentation papers regarding the purchase. I am hoping for a more detailed breakdown of the fees, taxes, etc. that were added to the residual value at the end of the lease.

Great customer service! Very quick and super friendly staff! I got a great deal on a Jaguar from them and am super happy with the car! Highly recommended!

Fantastic, fast, hassle free and pressure free! There is a different level of service at this dealership that you are familiar with when buying a car! Even a used one!!

I have purchased three cars from them. Salesman was great but just had a horrible experience with my last purchase. The titling person did not do her job! I now have a vehicle that I cannot drive because she never submitted the paperwork to the county assessors office! When I confronted her on the phone which I had to call the manager to have this person call me because I had left previous messages she finally returned my call.Very very rude person. I will have to take my time to do the job they should have done. When I confronted this person, she didnt even know what county in which I live. Not a rocket scientist; however, if she had done her job, which she did not, she would have known. This person hung up on me! I will never never purchase another car from them. This person doesnt understand customer service at all! Shame on this dealership for employing people like this who buy high end vehicles!

The service was satisfactory. Making an appointment was less than adequate. No one ever answers the phone, you have to leave a message and wait for a callback. It took 2-3 times of leaving messages (over 3 weeks time frame) before our phone call.

Darryl was wonderful to work with. no pressure or games being played, I liked the straight forward deal

My service appointment went smoothly. My service rep, Jonathan was very nice and helpful.

Prices are astronomical for just basic maintenance services such as oil changes or brake pads! Expect to pay at least 4x more!

Luis helped me through every step very pleased with my experience, everyone was safe and clean

Love the courtesy they extend. Very helpful and welcoming.

Let me begin by saying my go to at Land Rover is Jonathan! He is hands down the best salesman Ive ever had! I needed a glass replacement done on my roof and when Jonathan could have easily brushed me off after the purchase of my truck, HE DID NOT! he worked with Linda and the rest of the folks in service and they went above and beyond for me! Ive purchased 2 vehicles from her and will continue that trend in the future! Great customer service folks! Thank you!

I just relocated so this was my first time at this dealership. Everyone I came into contact with had a genuine politeness to them.Working with Linda H. in service was amazing. Customer service at its finest! I initially came in to get my scheduled maintenance and ultimately was so pleased with her, I felt inclined to ask questions about other vehicles and began to wander around the show room. I was introduced to Darryl C. and made some preliminary inquiries about vehicles they had in stock. Although he has horrible taste in sports teams (j/k), Darryl was the absolute best client advisor Ive ever worked with. He was attentive, informative and actually made me feel like he was a buyers agent working on my behalf.Negotiations proceeded and even that process felt smooth. After a couple of brief conversations, Blake G. (General Sales Mgr) came and introduced his self. I asked for his best deal and I truly feel like he gave it to me. (Better than I anticipated)Comfort and smoothness continued as it had from Sales to Mgr as I went to Finance where I met with Ben E. Everything was explained and while I didnt feel rushed, I still feel like I was in his office for less than 10 mins.While I didnt intend on buying a vehicle, I have no buyers remorse a day later. I have a beautiful car and had the best dealership experience Ive ever had. I highly recommend and will definitely do business again when its time to swap out of this vehicle.

Very good customer service! Very friendly staff!

Jaguar was very thorough, kept me well informed, and provided me with a quiet place to read and yummy treats. I highly recommend their service!!

Luis was very helpful throughout the whole process. He made our experience easier and pleasant. 100% recommend using them!

Of course, everyone who walks always from a car dealership with what they want leaves five stars. However, I want to say that I’ve had excellent service from this dealership from when I first visited eight years ago with a dream of owning a Land Rover to now when I’ve walked away with my dream vehicle. Service was great. They really want to get you into a vehicle that fits your needs. And for those who aren’t looking for a Land Rover or a Jaguar, but need a quality used car, you really need to check out their used inventory. They have a lot of really well priced vehicles across the spectrum. I know where I’ll be shopping when I need a car for my child.

Overall, the dealership provided a great experience and my personal consultant was awesome. The main drawback was that I was not acknowledged in any form by anyone when I entered the building to have my car serviced. There were employees talking amongst each other, but no one spoke to greet me or provide assistance. I was disappointed by this because my previous experience was amazing when I purchased my vehicle.

From the purchase to service to vehicle return, the entire process was exceptional. The entire team treated us like royalty. It’s rare for customer service to improve AFTER you make a purchase. Highly recommended.

Highly recommend this place. I’ve bought several cars in the past from many different places and I’ve never had a better sales person than Mr. Darryl Cruel. If you are looking to buy a vehicle, I recommend you go see him. He was honest and straightforward with me throughout the entire buying process. I told him exactly what I was looking for and where I needed to be and he did everything possible to make it happen. Overall a great experience.

Darryl Cruel is who I would recommend! Straight up and honest. We all know how hard that can be to find at a dealership. I was treated very well with no pressure. Very clean facility with lots of refreshments! Great selection of vehicles both new and used.

It was a great experience for me. Darryl Cruel was my salesman and he kept me updated until the deal was finalized. I live about 2 hours away from Columbia so most of the sale was phone/computer. They even delivered the vehicle to me. EXCELLENT SERVICE!

All good! Linda, Clift, Luis, Amika, & the cleaning lady!

Linda and the rest of the team make it so easy to get my RRS18 taken care of. Communication is on point and the service is really fast. I know that things happen and parts wear out, but they really take care of me and my car in a professional way. Thank you again, Linda. Youre the best.

I had an emergency and the group was able to get me in and on my way.

Awesome experience.... Blake the manager had his staff wait for me as I was driving all the way from Atlanta and got there 20 min after they closed.Aggressive pricing. Fantastic service. Would definitely recommend !

Scott at Land Rover Columbia was fantastic to work with from start to finish! This was a long distance purchase, and he made everything simple and painless. Cannot recommend Scott and the team at Land Rover Columbia highly enough!

All of the staff I had the pleasure of meeting and working with at this dealership were super nice and helpful. Blake, Ben, and especially Scott Stone, who was my salesman, were great! Scott truly went above and beyond even after the sale to make sure I was more than satisfied. I had a few very minor issues with the vehicle I purchased, but I didn’t even mind them because he handled them all very efficiently and stayed in contact with me while doing so. I highly recommend giving Scott a call if you are interested in a Range Rover, he will take excellent care if you!

I have been coming here since 2015, the service and sales department has been professional, friendly, informative and helpful.I just love Ms. Linda! Shes always cheerful and kind.

The service was excellent but money was stolen out of my middle console. Reach out to Tony to talk with staff about the problem. It bad enough that the service is high but to get a extra $155 stolen is worse! I guess they needed it bad. Be blessed with it!

Darryl was so fantastic to work with. I love love love my new Range Rover! He took the time to show me every feature and waited until I could get off work to get there. Even in the cold weather he happily went over the whole vehicle with me and any questions I had. This gentleman is a fantastic example of a stellar employee and shows how customer service experiences should always go. If you go in for any reason ask for Darryl Cruel he is the best!

Had my Jaguar XF key program there and everything was perfect. I called and scheduled and they were able to accommodate my requested date. I had to travel to Columbia from Augusta and they met me with a smile (I think, we had on masks..lol). The dealership was clean and everyone was nice.

Great Service! Linda Hughes took care of all our concerns. I highly recommend her as a Service Advisor.

I had a wonderful car buying experience! I traveled a good distance to this dealership because they had the exact car I wanted on the lot. I worked with Amita and she was friendly and efficient - wonderful to work with.They got more done over the phone than I expected and made the whole experience fast and easy. Im definitely not an easy person to please and they exceeded my expectations.

Easy ride from Augusta. Arrived 20 minutes early and was seen almost immediately. Went through my list easily. Addressed an old recall, fixed a broken gas cap, ordered a few parts and was home in Agusta at 12: 15 PM. With an appointment at 9: am home by noon--awsome. Linda was really helpful addressing all my questions and concerns. Great experience and good forward to doing business with you in the future. Also -- Love the car. George Bierman

I have purchased many cars through the years but I must say without a doubt this has been my best experience in doing so. The staff at Jaguar Land Rover, Columbia SC were great. Especially my salesman Darryl Cruel. He went above and beyond to see that I received top notch service and that any concerns I had were addressed to my satisfaction. He is definitely an asset for JLR and is a great example of what a salesperson should be. Thank you so much for making my experience the best yet.

Jon was very helpful and knowledgeable about the car I was interested in purchasing. I liked the zero pressure approach, as he simply allowed the vehicle sell itself.

Awesome place to buy a vehicle I basically did everything on the telephone in and out of Jaguar Land Rover in about an hour

Great Service team at Jaguar of Columbia SC. Jonathan and Tony have always helped me by getting my car in and out in a timely manner. The work has been done right the first time and never have they tried to over sell me on service or repairs I didn’t need.The waiting area is always clean, snacks are there for the taking and the dealership has multiple locations around the showroom to sit and conduct work on my laptop. The sales team never tries to push sales on you either.

This was the most enjoyable experience we had in a long time. We would recommend Jaguar land Rover of Columbia any time. And please ask for Mrs.Patel she is the most caring and compassionate sale person ever. I give Jaguar land Rover of Columbia 5⭐⭐⭐⭐⭐star

I had this salesman name Daryl Cruel and he was so professional and courtesy. Mr Cruel was on point with all the information that we needed to purchase a vehicle that day and we really and truly appreciate him. Were from another state and his professional attitude sold us. Thanks Mr Cruel. We really appreciate you and I will advertise your business.

Love the Sales Crew. They are patient, and have always worked hard to comply with my request, no matter how unreasonable. My recent visit I had the pleasure working with Darryl Cruel in Columbia SC, I can say that, that day was the best I had thus far, from all my previous visits. We had some hick-ups mainly caused by me, and Darryl managed to remain professional through it all.Jaguar Customer for Life.Keep up the good work.

This was the Best service that I received, and the young man was respectful and professional. I would get this kind of service at the Jaguar in Hilton Head.

Great experience! Hubby got the dream car he wanted. I highly recommend⭐⭐⭐⭐⭐

Lisa Hughes is a keeper! Great service thru the entire process

I don’t use the word phenomenal very often but Linda definitely is! Thank you for taking care of me with 11 Range Rover sport and not trying to screw me with parts I don’t need like Brown Motor Works Columbia, sc.

Excellent care and service consistently every time.

I came in for a nail in my tire, I had an appointment at 10 but didn’t leave until almost noon, nice and friendly staff, complimentary snacks and wifi while I waited, they even washed my vehicle other than time it took, I appreciate the service.

Prior to purchasing a Rangerover Velar, we noted that the siding of the vehicle was not properly seated. The salesman stated that it could be fixed. After purchasing the vehicle, the service manager stated that he would order the part for the sidings and send them to be painted. We wanted different wheels. So, we were to return to the dealership once the person who does the wheels would be in town. When the service manager called to setup our appt to return to the dealership, I asked if the siding had come in. He stated no because the parts person was going to let another person take a look at the vehicle😳. Bottom line, after making several trips for proper installation of the siding, becoming very frustrated and acting out of character, the siding has been installed however, the driver door sealing is off😳😳....as for the loaner vehicles. The first one was filthy inside and outside! It looked and smelled like someone had vomited in it. I signed a contract that stated the gas tank was full..it was half full. I had to clean the inside of the vehicle because I couldn’t stomach the smell. The second loaner was a little better. This has been an ordeal that I truly regret. Had I known of the customer service that I would receive after purchasing a >$80K, I would have never walked into the building. I did apologize for acting out of character.

The staff were friendly, helpful and expedient.

Traditionally Im a very skeptical person when it comes to car dealerships, especially used vehicles. However Daryl at LR of Columbia put me at ease with his no pressure approach and ease of conversation. I had identified a SUV I was interested in, did a quick test drive and informed him and his sales manager the price I was willing to pay. Very simple and straight-forward. About three minutes later, they returned and said we can do that and that was that! The entire process lasted less than an hour and a half and I was out the door in my new vehicle. Super customer service, a clean and inviting showroom and an overall dedication to customer service earned a 5-star rating from me! Will definitely be going back to Land Rover in the future!

On the service side no one beats Linda she’s awesome and very friendly. She makes taking my car in like a fun field trip because I’m happy to drive that distance just to talk to her. Bottom line she’s the greatest no one can replace her!

My salesman Darrell was the best! He was knowledgeable about my car, the process, financing and the aftercare. I have bought over 20 cars in my life and I have never had a better buying experience.

I love my new ride..

Great service. Jonathan handled everything like a pro!

First time for service on my F-type and it was a very positive experience. Comfortable lounge with snacks if you want them and good choice of coffees.Service was quick and all the requests were handled properly. Looking after me was my excellent service advisor Linda Hughes who took care of everything including making sure I understood some of the nuances of the computer functions. Also really helpful was parts guy Richard Boone who helped me with questions and finding a shirt I wanted by walking around with me to locate it.All in all a pleasant morning with friendly and helpful staff. I will be back - thanksBack for a visit late July as my brake pad worn light came on. I left a message and got a return call with an appointment since I shouldnt wait too long. Turned out to be the sensor, which was replaced while I waited and no charge. Another great visit-good coffee and comfortable waiting area. Back on the road.Major repair this time and although it took a while to get parts, everything was done perfectly and my car was returned clean and shiny. So far so good- I may be eating rice and potatoes for a while though

I was very disappointed that the service department did not remove the tow eye/hook when I came to pick it up. In addition, they left the driver side interior with mud which was not present when it was dropped off. For the money charged for diagnostics, they did not do anything extra.

Linda provided excellent customer service as always! The staff was friendly and worked very hard to get me in and out in as little time as possible.

I have my car in the Land Rover service recentlyAnd I was pleased with the service and with the speed ... I had planned to leave the car inthe service but the advisor Linda Hughes offered to me wait for the car and it worked really well... this is a place I will go for the future service again.., thank you Milena H

I usually dont have a good experience here. You can feel the you dont belong here altitude from some Ive encounter my opinion. But Mrs. Linda completely changed this for me. She was helpful, kind, kept me inform and made sure I was getting the proper service because customer service is horrible. Ive even drove to Greenville Jaguar to avoid Jaguar of Columbia. Mrs Linda has put back confidence that I had lost for this company. She is truly an asset. Going above and beyond. She goes I go.

I just want to thank my sales rep Darryl and Luis along with the entire staff at Jaguar Land Rover Columbia oh and I can’t forget Blake G that made this buying experience so great! They have a great staff there that makes you feel like family if only more dealerships had a great staff like them. Also thank you Johnathan I believe that is who helped in the service department for a different vehicle we had. :-)

This is Robert Wooten and Darryl was very helpful for me today. He made my process so smooth and he was very supportive of my apprehension. He is a great salesman and I will recommend anyone to go to him!!

Dealership provides great customer service, Amita my sales agent was great, always available to answer questions and the whole process was pretty easy. Even when I had concerns and questions after purchasing my car both her and the GM Blake were professional and wonderful. Thank you for the awesome experience when buying a car from a dealership

This was my first time using Land Rover of Columbia for service. Over all the experience was good. I like the fact that the txt you a link to keep track of your service progress. The people were very nice. The one thing I didnt like is when I looked at my receipt. Of course I look at it in detail after I left. So under recommended/ declined services it said oil change. But they had just changed my oil on the service. At the top it read oil filter and 8 qts of oil. So that had me confused.

We were passing through Columbia when an engine light illuminated on our vehicle. Dove into JLR Columbia and Garrett Palmer got us in, taken care of and back on the road lickety-split. Great team.

My sales associate, Amita Patel, was friendly and extremely helpful! No high pressure sales tactics. She got me what I needed and even delivered my new car to my home in Evans GA! Easiest car purchasing experience ever!

Scott Stone, thanks for excellent customer service... We appreciate our experience at Land Rover Columbia..It’s was a pleasure meeting such a friendly staff. Ben was awesome as well. We shall do business again 🤗

Excellent All Around service!! From the service department they dont just put a band aid on an issue they perform surgery !! The Staff is always Friendly and welcoming and go above and beyond to make sure that Im satisfied with service. They earned my business for Life.

The absolute worst dealership I have ever worked with. Bought a used car from them more than two months ago and still do not have my title and registration. They clearly sold a car without proper title and paperwork and placed all the burden on me. They have mailed me three different 30 Day Tags as if that is a solution, and will not provide any actual evidence that they are working on the title issue. Frank Allen (General Manager) will not even return a phone call. The lack of service and care from this dealership is unreal. After they took my money, they could care less about their obligations. Blake (Sales Manager) brushes everything off like its no big deal and not their problem. Id stay away from this dealer, there should be a way to give them 0 Stars.

I found my car online and immediately headed to Land Rover. I was met at the door with professionalism and a smile! Darryl Cruel was my Client Advisor. He made the process easy and was very honest in answering my questions. I am now the proud owner of a Range Rover and I owe it all to him. If you are looking for excellent service and a great deal please come to Jaguar/Land Rover and ask for Darryl Cruel!