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Kia of Columbia
710 Business Loop 70 W, Columbia, MO 65203, United States
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Kia of Columbia
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Ka
Review №1

Our salesperson Hayden was extremely helpful, transparent, responsive and honest. Took the time to show us the vehicle remotely and everything was as promised when we came in person to complete the transaction, including the purchase price. No hidden fees or anything like that. The 2021 Kia Forte is excellent and the value is the best I have found. I was not compensated in any way to do this review. Rather I want to promote companies that do business the way it should be done. Thank you Hayden and Kia of Columbia!

J.
Review №2

First I want to thank Matt for all that he did to help me get my Carnival. The first one sold he help me place an order to get a new one that I desired to have. No haggling, just listened to what I needed for my family. I am from Georgia and he made me feel as though he was in my state. I received videos weekly keeping me updated on the progress. I never would have received that in my area. I am over 900 miles away. It was worth the wait. I am very happy with my purchase and will be recommending Matt to all of my family and friends. Thanks again!

Ta
Review №3

DON’T TRUST THEM TO SERVICE YOUR CAR!!!I’ve been going to get my car serviced here since 2017 when I purchased my car. I’ve had multiple issues with their crew and thoroughly completing my oil change and multi-point inspections. Every time I’m assured that my oil and fluid levels have been refilled, which was not the case I’ve had to bring my car back a few times because they lied, also failed to tell me my wiper blades needed replacement.Most recently I found it strange that I had not been advised to replace my cabin air filters since 2018. Mind you, when I’ve asked them for the last 3 years they tell me it’s fine and even check it off on the inspection list. A few weeks ago I decided to trust my gut and check it out the filter because of my a/c.My filters were FILTHY!! I pulled a huge wad of dust and debris behind the filter!!! This is absolutely unacceptable, and has caused damage to my a/c fan.Please do yourself a favor and go elsewhere.

Ku
Review №4

I can’t stress enough how people have to stop underestimating Kia! They have some of the best deals as far as new cars go. They will work with you. Your car is covered for 10 years. They’re highest on safety ratings and the models have gotten more and more sexy. I just can’t see why you wouldn’t give them a look. I did. It’s been one of the best decisions I’ve made in my life. Ps. Matt Croissant… will help you get exactly what you need. No pressure just facts.

Va
Review №5

We bought our new Kia Telluride in September, ordered it in June. It was a smooth, quick, easy process! Matt Croissant was amazing to work with. He has been in contact with me throughout the whole process. Has helped out with the few questions that I have had. Would definitely recommend not only the dealership but also Matt Croissant!

Tr
Review №6

Had such a great and easy experience with Matt C. Don’t let being out of state deter you from contacting Matt. He will make the deal happen.

Ch
Review №7

The new ownership and their workers are there to make the Kia experience top notch. Everyone I spoke to from my salesman Hilario, Jim head of the sales team, Chris in the service department and Bill in finance were all terrific. But none of this would ever have happened without Brittany.

As
Review №8

I had a great experience here! Matt was a joy. He really worked with me, and my schedule, being that I live out of town, and kept me updated regularly. They got the car I purchased fixed up really nice too! I would absolutely recommend the dealership, and Matt as well!

Sa
Review №9

Excellent service! Got an oil change and tire rotation by JACOB this week and he was so methodical and efficient. He took great care to check and double check every step of the way. He made sure his hands and clothes were clean before he closed the hood and got in the car to move it out of the stall. What an exceptional employee. This guy has a fantastic attitude and a great work ethic.

Be
Review №10

Fantastic. Great staff that helps you get in a vehicle to no end. Love them.

Ly
Review №11

I just moved to Columbia and needed a car. I inquired with Kia of Columbia. Matt reached out to me and literally took me under his wing and walked me through the whole process. He is not only excellent at what he does, he’s conscientious and has a passion for life that’s undeniable. Levi the finance guy was also extremely attentive and you could actually feel his warmth and sincerity. This is the first time I have ever bought a car and didn’t wake up with buyers remorse. It was an extremely delightful experience.Thank you so much…..

St
Review №12

Starting looking for a new vehicle and the Telluride checked all the blocks. But these are in extremely high demand because people have discovered how awesome they are, and that they are way under-priced compared to other SUVs. Next, I looked all over Texas, and then the U.S., and every dealer was bumping the price on the Telluride by $3-10K over MSRP. I found Matt Croissant on YouTube doing a review, and he ordered one for NO PRICE gouge, exactly MSRP price. Picked it up on 9/10/21 and drove it all the way back to Texas, close to 800 miles. The vehicle is even better than i expected.If you need a KIA, this is the dealership, and Matt is the best.

Da
Review №13

This company has amazing employees and was great to work with! Matt Croissant was hands down the lowest pressure salesman I’ve ever dealt with. He was very knowledgeable about their products and kept us updated through the ordering and buying process. From start to finish, the buying process took less than an hour!Thank you so much Matt for making the ordering and buying process so easy and painless!

La
Review №14

Novy is the best. I drove in from St. Charles MO to by my Used KIA. I trusted him that the car was worth it. He did not disappoint. He was honest and upfront. I had what ended up being a small issue with car the car and Novy took care of it. Not many salesman would leave church choir practice to take care of a customer. Greatly appreciated.

ro
Review №15

Matt (Car Guy Croissant) made purchasing a car easy and affordable for my daughter. He’s genuine, authentic, and knowledgeable. We felt like we were his only customers. We will definitely be working with Matt again in the future!

aa
Review №16

Needed a new car asap due to an accident.Izak was the salesman. Will say he really listened to my not so specific needs and didnt try to force me into anything I didnt want. Needless to say I didnt expect to leave with a soul but Izak got me one hell of a deal. That guy is great would recommend him even to my enemies(or mother in law) lol

Ch
Review №17

Very friendly people enjoyed my experience there.

Ta
Review №18

I have followed Matt McMahon for 10 years for all my buying needs. He is always professional and helpful when suggesting a new car for me and knows I like to be in and out as fast as possible. He hooked me up with Matt Croissant that helped with paperwork and getting the car in awesome shape before I drove it home! Any questions I had, he was there! Everybody is always smiling and willing to help! Head on over to Kia today!

Ch
Review №19

We have bought two new cars here in the last two years and we love Kia products. But when we were looking at trading one in the low balled us on the trade in offer, it has 5500 miles and not a scratch on it, insulting. We won’t be buying anything else from Kia of Columbia.

Ma
Review №20

Great service and quality vehicles!! I highly recommend this dealership, if youre looking for a new car!

Sa
Review №21

Kia is just so wonderful and patient! Thank you so much Matt Croissant for spending time with me, and helping me understand every step of my situation. Truly awesome guy! Also, Hayden! This guy is just so kind and makes great conversation to keep you preoccupied while you wait! My business will definitely be going to these two always.

Sa
Review №22

They were great and Matt Croissant, my salesman was great. He listened to what I wanted, worked hard to get me in the car to fit my budget and still look good. He also set up my appointment for my windows. And they are all there to make buying a car, easy and as stress free as possible. Ill be staying with Kia of Columbia in the future.

Br
Review №23

Best car buying experience ive had in quite some time. They had the car i was looking for. Wasnt baited then switched when i got there. The whole process with quick and painless. Thank you

Sa
Review №24

Six months ago I had an awesome experience in purchasing my Kia and it was all thanks to Matt Croissant. Thanks Matt!

Ju
Review №25

Matt Croissant was amazing and made us feel completely comfortable and happy with our decision to go with the Kia Forte...it met all of our needs and we love it. Matt knows his stuff and he is a great guy all around. Thank you for a great experience 😃

Ca
Review №26

The beginning of the year I was looking for a new vehicle and I had my sights set on a telluride! I didn’t even know where to start looking and I didn’t want to travel to get one. I was referred to Matt Croissant and he not only delivered my dream car to my door step but made the process a breeze! I couldn’t be more thankful for the amazing customer service and the speedy delivery! Matt was patient with all the questions I had and he was not pushy like other salesman. I appreciated his help and would do it all over again if I could!

Ga
Review №27

Excellent experience. Shipped to NY, saved $8k on the telluride based on what dealers charging here (including shipping). Smooth seamless experience. Thnx Matt Croissant!

Co
Review №28

Matt is great and he will follow up and make sure youre still happy with your vehicle. No high pressure sales and I love my new Kia K5 couldnt be more pleased with it, you need to drive one if you havent!! Thank you Matt!!

Be
Review №29

If your looking for a new or used vehicle you have to see Matt Croissant at kia of Columbia! The search the perfect vehicle didnt take long when I ask my buddy Matt for help. I got it under budget and got more for my trade in. I will be buying a second vehicle from him in the near future. His service is unmatched, you wont find a more helpful salesman.

Mo
Review №30

I have two stories I would like to share. The first is, there was a gentleman there who was not one of the usual employees I see when I dropped my car off for it’s oil change. I got a call later that day from him with some confusing terminology of all the services on my car that needed attention. My boyfriend is very into cars and was explaining that these services are not needed yet, but due to my lack of knowledge I was still a bit worried. There was one service in which my boyfriend said could be done if I wanted (but not immediately necessary) so I made an appt since two people have now told me about this potential problem. I got a call from Kia the day of my appt and spoke to Tyler who basically asked why I had an appt for this service when it’s not needed? I told him that a gentleman I had worked with at my last appt, who again I had never seen before so I didn’t know his name, told me that I needed this done along with other services. Tyler told me that this is incorrect and I could keep the appt if I would like, but the service is not due yet so I can cancel as well. He also stated that he will be talking to that employee. That was the only time I’ve ever felt pressured into a service. My second story occurred recently when I brought my car in for an oil change. I am a very cold person and asked the service department if there was any outdoor seating as I was already shivering. They said that unfortunately there was not, which was fine I’m used to always being cold. However, one of the workers went, got a chair, and brought it outside in the sun for me to sit there. They run a genuinely good business and as long as I live in the area I will bring any car I have here. My car has always had excellent service. They have a great team there and I cannot recommend enough.

Be
Review №31

After making me wait all day for a simple oil change I was assured by the manager that they were taking customer service seriously. I really wanted to believe them, but now5 years later I received a recall notice on my car and tried to call them to schedule a time to come in and have it done. 12 minutes on hold and then I was told theyd call me back. Yeah... not holding my breath on that.

Br
Review №32

Hands down best car buying experience! David was not only patient because I was unsure of what I wanted. He was super down to earth and helped me find a car that I adore. After that the finance guy Ralph was so attentive to every question I had. Since car talk isnt my Forte, he helped me understand. They both made this car buying process so painless and easy. Thank you!

No
Review №33

Last year I purchased a 2020 Soul, at 9300 miles I started experiencing engine problems. Long story shot, after many tests it was determined that my engine needs to be replaced. This while time, Steve, Tyler and Chris (the service dept) were awesome. Always helpful, friendly and professional. You guys are great!!

Aa
Review №34

We purchased a 2021 Kia Telluride from Matt Croissant at Kia of Columbia earlier this year. Matt went above and beyond making sure that we had a great experience while purchasing our family vehicle, from answering our many questions and making sure all of our requests for customizations were met, to expediting delivery a month ahead of schedule! He even came in on his day off to complete the transaction, as he knew I had traveled from out of state to pick up the vehicle.Now THATS service! We would absolutely recommend Matt and Kia of Columbia to anyone looking to purchase or lease a Kia!

DL
Review №35

Kia is hands down the best place to get your new car. David King was patient, understanding, and not pushy at all. He found the perfect car for my family within days of talking with him. Feel like we had a ton of wants and somehow he found everything and did all of that while being funny and upbeat. We will NEVER go anywhere else to get a car.

De
Review №36

Its a sellers market right now, but Columbia Kia has made it a super buyers marker for us. They have went out of their way to make our internet/phone to the store buying experience top notch. Being patient with us and no pressure...now I see why they are one of the best Dealership in the nation for out of state buyers. Management has a lot of trust in their salesmen, and our salesman, has our trust as well. THX!!!! For making this an awesome car buying experience (plus deal).

da
Review №37

Nice cars, good deals, and helpful salesmen/women.

Br
Review №38

Weve purchased now 3 vehicles from Kia of Columbia, and each purchase experience has been great! Novy was our rep for 2 of the 3 purchases, I cant stress enough how easy he is to work with. He may be busy with multiple customers, but every single interaction with him is focused on you and your needs in buying a car. Our 3rd purchase was on a trade in, due to absolutely no fault of the dealership or the traded in vehicle itself, we just ran into some issues with the vehicle, and decided to trade up. Novy and the entire staff were sympathetic to our reasons for trading up, listened, and truly cared for our needs. Novy went straight to work finding a new vehicle for us, kept in touch and provided updates when our new vehicle was on the lot. After the vehicle is in your possession, dont be afraid to reach out and ask questions if there is something you dont understand about your vehicle! Stop in and say hi during service, heck, these guys make it a point to follow up with you after you leave, you arent treated as a sales goal, but as a friend. Novy, the little videos you send out are great, we love them!And can we just take a moment to talk about Kia models in themselves? These arent the same Kias of 10 years ago. These new Kia models are sleek, clean, fresh, and intuitive to the daily driver. Engineers looked at what the everyday practical driver needed and wanted to see in driving, and made it happen. The warranties are amazing.Bottom line, you cant go wrong with Kia, Kia of Columbia, of course Ill be bias and tell you to go see Novy, but I really dont think youll find a bad representative at Kia of Columbia. Everyone is friendly, helpful and informative.

Va
Review №39

The experience I received here was 100 times better than I have ever received at any dealership I have visited in the past. The staff is extremely friendly, managers and all.Especially Matt Croissant, My Senior Sales Associate. Matt went above and BEYOND to help me find the perfect vehicle for my needs, despite me being picky. He is patient, resourceful, and very kind to not only his customers, but everyone around him. Such a delight to work with.I highly recommend the new and improved Kia of Columbia, Theyre on to something, and every dealership across America should look up to them.

Ke
Review №40

I love my car! If you are looking for a car you should go to Kia and ask for Matt Croissant!😊

Ta
Review №41

I walked in for a nice gander, the building was very welcoming and the employees more. Mr. Wilson (a man with great style and aura) assisted me. The other dealerships I’ve visited recently made me feel like I’d be scammed but not here. He ensured we had full disclosure when speaking and I was felicitous. I got a full spectrum of the benefits and cons of each vehicle we spoke of. I’ll definitely be recommending this location to my friends and family. I fully entrust this business and look forward to copping me some new wheels in my days to come. Thank you for showing me that there are still good salesmen out there, I’ll be considering this service the next time I feel that I’m losing hope in humanity 🤞

Bo
Review №42

Matt Croissant made my car buying experience easy and enjoyable. I went in and told him what I wanted and needed and he made it happen. I highly recommend him for all your car or truck buying needs.

Sa
Review №43

Great Experience. Matt was courteous, east to talk to and made me feel no pressure but that he was only going to make sure every effort was made to get me what I wanted.

Ri
Review №44

I had a great and easy experience with Matt Croissant! Very helpful! Thank you so much!

Aa
Review №45

Had an amazing experience! Novy, our salesman was able to explain all the features of the vehicle we wanted and was able to help us get the exact model, color and interior we wanted! Highly recommend Novy and Kia of Columbia if you are looking for a great experience to purchasing a vehicle!

Me
Review №46

Absolutely love the KIA SORENTO!!! This is the second one I have purchased from NOVY FOLAND!! Make sure to ask for NOVY, he is absolutely the best !!

J
Review №47

Wife and I bought a new 2022 Kia K5 from Kia of Columbia. Novy was our salesman and was great to work with!! He went over the options of our car and he knew everything about the car we bought! No sales pressure and down to earth. Will definitely use him in the future!! Also have to add, no pressure from the finance manager as well, everything went silky smooth!!

Ja
Review №48

I just bought my very 1st new car from Novy Foland. I could not ask for a better experience. I recommend using Novy if you are interested in buying a vehicle. Wether it is new or used. Novy was very knowledgeable and patient with all of my questions. Novy found the perfect car for my needs within my budget. He went above and beyond my expectations. I was dreading the thought of dealing with a dealership and the typical doom and gloom stories you hear about dealerships and the salesman that come with it!! Novy was very honest and upfront and he genuinely cared about my wants and needs. Novy has even followed up with me several times since the purchase in order to make sure I was getting along ok with my new car. If you are looking for a friend in the car business I definitely recommend Novy Foland!!

Da
Review №49

Levi Slate was very easy going, very knowledgeable with the inventory, honestly couldn’t have had a better car buying experience and finance was just as great!

Ea
Review №50

We had an appointment set up almost a month in advance to get car worked on. When we came in the day of, they hadnt even ordered the part. What was the point of setting up the appointment? So we can stand there and look at each other? This is the second time having a bad experience with them. Its a poorly ran business.

Bi
Review №51

We cant begin to explain how much we enjoyed car shopping at Kia of Columbia. From Dave, our salesman to Jake our finance man, everyone was both professional and courteous. The showroom was designed to look like a small town main street with a car show out front. They even have a restaurant inside, with the best burger I had in a long time. Even if you dont want to buy a car its worth the trip just to see everything, and have a great lunch.

Br
Review №52

Our salesman Matt Croissant made the process of purchasing a new vehicle very easy, in fact, every team member we dealt with was knowledgeable and provided great customer service.

Sa
Review №53

Mentioned to my pal David that I was in the market for a new vehicle. Being challenged in credit I wasnt so sure they would be able to do anything for me. After some reassurance, I found the vehicle I wanted in my own time that I could afford and the over all deal took less than two hours! Management team and David took care of me and got me into my 2017 Hyundai Elantra!

el
Review №54

We bought our 2020 Kia Sorento at Kia of Columbia it was the best place to purchase our new car. Our sales person was Hilario Delgado Rea he was great. He helped us get the best deal we could get. He was great friendly, kind and so pleasant. If you need to purchase a new or used car I definitely recommend this place. Look him up he can help you. You won’t regret it.

Fe
Review №55

I’ve never had a car sales man work as hard as Matt croissant to get us approved with our family expanding we needed a bigger vehicle and we needed it quick we kept getting turned down or asked for crazy down payment we where losing hope till we talk to Matt and he said let me help in less than a few hours Matt called us back with good news that he got us approved ! Not only that and with a low down payment, our car payment was under our budget! Thank you Matt for everything thank you kia !

la
Review №56

I had found a car online, and they worked with me. Plus they delivered it to me, which was a drive. Im happy with the service that I received and will send anyone there who is looking for something to drive. 😀

Ta
Review №57

We just bought our second 2021 Kia from David King. He was awesome to work with, no pressure sales. He sent me pictures of different colors of the sorento that I was looking at. The dealership is nice and clean, has a really good atmosphere. The whole team was pleasant to work with. I would highly recommend this dealership.

ta
Review №58

Matt Croissant (French bread roll) made the decision of buying my Hyundai Sonata easy. From the initial call about the vehicle to leaving the dealership with keys in hand, Matt did everything he could to make sure we left with a positive outlook on he and the business! Even went as far as driving 45 minutes to my house for paperwork that I wouldnt be able to get to him in time! Highly recommend Kia of Columbia for a quality vehicle, but high recommend Matt for a quality experience!

Ju
Review №59

Novy Foland was very helpful in the purchase of my 2021 Kia Forte. I appreciated that he was not there to push but rather guide me through the process of purchasing my new vehicle. Thanks Novy, and I would recommend him and Kia to anyone!!

La
Review №60

Matt Croissant-Lucero is THE best! He made buying my Telluride the best car buying experience ever-- and I bought from out of state! Then, when dealing with finance department and anything else-- Kia of Columbia continued to impress me. I live across country and still think this is where Id buy my future cars. I cant recommend them enough.

Lu
Review №61

The receptionist Ruth setting at front whenever you walk in the door has to be one of the nicest women I have ever met. I didnt buy a vehicle but I did walk away with a smile !

Ti
Review №62

Hit a raccoon and broke a tie rod and they fixed it for us. They are great people that are nice and help you with your car needs. Thanks KIA

Se
Review №63

We bought a car here and the salesman, Matt, refused to answer questions even one day after the purchase. He got what he wanted and then ignores customers.

Ri
Review №64

I looked for a truck for so long. Upside down, no one would help me. David King took care of me. Got me into a great truck, and has literally taken care of everything. I won’t go to anyone else. Definitely pay them a visit, and ask for David.

Sa
Review №65

Nice and clean place, with some pretty friendly and amazing staff. They’re all very helpful. Matt Croissant is knowledgeable, outgoing and useful. He knows what he is doing and his selfies at the end of your sales are awesome! Keep up the good work, highly recommend! 😉 🚘

Mi
Review №66

These are some of the nicest employees in town. Ive done a lot of business here and they always treat me right!

Ka
Review №67

After having my fair share of issues with other dealerships local to Kansas City I took a chance driving out here and was met with top- tier service and honesty between my salesman Matt (croissant) and his team. He had great knowledge and listened to all of my needs and wants alike and managed to get me into the perfect vehicle. He’s extremely dedicated to his customers and always goes well beyond for them.

Ry
Review №68

My family and I had a wonderful experience in searching for a new car here. Though we did not come to a deal on the spot, David was very helpful with the process and was very easy to work with. Always had an answer to our questions and was overall a great guy to talk to! Great customer service here!!

Au
Review №69

When I came in, the place was wonderful and clean. The salesmen Izak was absolutely amazing. He knows what hes talking about and knows how to get a person to laugh. I definitely recommend coming here 😊 I will surely be coming back to look at more vehicles!

Sa
Review №70

Matt Croissant is the absolute best! I’ve never been to a dealership in my life and working with Matt was my first experience. I’d always had a fear of getting screwed over but I did not feel that at all!! Matt was so open and kind and did an amazing job speaking with me and explaining every question and detail I asked about certain cars. Will definitely be recommending my friends and family in Columbia.

Be
Review №71

Thank you Novy Foland for your time and patience with me in trying to buy my new SUV!! You were so helpful! You made the buying experience easy!! If you are looking to buy a new car...Check out KIA and ask for Novy!!

Ka
Review №72

Had a great experience with everyone during my urgent car buying experience. Thanks for working to get me a great deal!

zu
Review №73

Purchased a vehicle from Novy on the 5th of July. Great service, no pressure, and are more honest than Kindom kia or Suntrup kia. I drove out of my way to go do business with them.

Ch
Review №74

Matthew croissant went Up & Beyond to find a reliable vehicle for me. I just have to mention he has an awesome personalityThank you it was worth the travel

Sa
Review №75

I’ve been taking my vehicles here to be serviced for years. When it was time to purchase a new one, I got in touch with Matt. He was great from the start and went out of his way to help me find the perfect ride! If you’re looking for a great salesman, he’s your guy! Thanks for all your help, Matt!

Sh
Review №76

The buying process was a excellent experience on January 12, 2021. I purchased a 2020 VW Jetta. Here I am six months later with a major transmission oil leak, buying four new tires and fixing all around brake system. Kia need to honor the tire issue and brake system issue. Really disappointed and regret buying from them. Over all not a honest business.

Th
Review №77

I cant believe the deal I got. I found a 2014 KIA Soul that had only 12k miles on it and wound up buying it the weekend that I found it. They even drove it out to my place after detailing it. Thanks, Matt Croissant!

Ya
Review №78

Customer service was great!! Hilario Delgado helped us and he was so friendly to us! Definitely took his time to explain all the details and try to give us the best deal he could! Will definitely be going back and recommending him to our friends!

Ke
Review №79

We had a great experience buying our Sorento at Kia of Columbia. Novy Foland was the awesome salesman that helped us. I would highly recommend him. He applied no pressure to buy and we got to test drive a vehicle 5 minutes after entering the lot without a lot of the extra hassle that some other dealerships put you through. After the test drive we wanted to compare the Sorento with another SUV at a separate dealership and experienced none of the resistance that you would expect. He has kept in contact with us since we bought our SUV to make sure we understood all the new features and was extremely helpful thoughout the entire process.

Am
Review №80

I met with Matt Croissant-Lucero on a Saturday afternoon, not necessarily intending on buying a new car. I was blown away by his knowledge about the vehicle and bought it on Monday night! (I live 300 miles away from the dealership) He was more than accommodating with my schedule. I highly recommend Matt!

Sa
Review №81

I went to Kia on Monday to look at a car, talked to Nate who was a completely nice person and we came to an agreement on the car I wanted. Come back on Thursday to get the car and basically everything that was talked about went out the window. Nate wasn’t there so I couldn’t even talk to him about it. It was a very disappointing experience to drive all the way to the dealership to find out that the agreement that was talked about on Monday changed on Thursday and I wasn’t even notified about it before hand.

Fl
Review №82

Novy at KIA was extremely helpful and got us the BMW we wanted. Even stayed late making sure we had everything we needed. Would recommend

Ju
Review №83

Wonderful experience, the most amazing customer service from Matthew Croissant!! He helped get my whole family into new cars and we couldnt be happier!! 6 out of 5 stars! Will definitely recommend Matt to all of my friends and even more of my family!

Ni
Review №84

Ask for Matt Croissant, he is the best! He is makes the car buying process really smooth and a surprisingly fun experience! He goes above and beyond for his customers and tries to help as much as possible. I applaud Him for his attention to detail and customer service; it’s unparalleled- in every aspect! Highly recommend Him and this dealership.

Th
Review №85

After looking and dealing with many dealers all over Missouri, they by far are hands down the best dealership in Missouri. Brittany had called me and was super amazing and nice. Had me finance and everything with in an hour. Amazing Amazing and Amazing!!!! Customer for life here.Update to this and this dealership. I have contacted them over the last month on different occasions and asked questions about the Kia I used to have (traded for a Ford Ecosport) and no one ever called me back. I was actually trying to added accessories to the Kia. Spend more money at this Kia location. Then when the loan was paid off, I took out extra gap insurance and extended warranty and yet again no one calls me back. When I call the super nice lady up front she always tells me someone is going to pick up and when she transfers me it goes to voicemail. I am ok with this but not ok with no one calling me back. Honestly, I am just trying to see who I contact about getting my refund on the gap insurance and extended warranty.This place seems to be one of those places where they will sell you a car and once you leave with it they are done with you.

Mi
Review №86

Went in to look for a car and Hilario Delgado helped me. He was so helpful and nice! Made the process easier and was able to answer any question I had. Would def recommend to all my friends!

He
Review №87

Matt Croissant is a great salesman. I contacted him on 12/15 to find a specific car I was looking for. He has called me back by the end of the day and found 2 of the exact car I was looking for. When it arrived at his dealership he drove 2 hrs in the snow to deliver it to my driveway. Signed all the paperwork right at my kitchen table. He is also great on the followup. He reaches out to make sure things are all good and to answer any questions I might have.

Je
Review №88

Awesome time talking with Matt Croissant . super helpfull Loved the interaction we had. For sure will be going back and talking with him again. made my experience the best out of all dealerships. stay awesome !

Pa
Review №89

Nova Foland was great to work with. All was good.Internet prices dont quite match up but bought the car and love it so far.

Fo
Review №90

Been shoping around for awhile and looking at different brands until I found the all new K5 which is the redone Kia Optima. I decided to go in and test drive it and the salesmen David King let me know all the details and features that came with it and was really down to earth. When I couldnt afford the model I looked at, they worked with me to get me into a lower model at an affordable price. They were honest and straight forward with me. Going in I thought there was this stigma of car dealerships trying to have hidden fees and rip me off but that was not the case as everything was in the open. This was a great experience and allowed for me to purchase my first car. Thanks David King and Kia of Columbia

Mi
Review №91

We have been going here for about three years now. This location was recently purchased by Joe Machens and we were promised that the service we received wasn’t going to be effected at all as Joe Machens has absolutely horrible service. Their reputation has bled over to KIA of Columbia. This was a five star service location up until a few months ago.

Me
Review №92

My experience at Columbia Kia was everything I needed it to be. I was very nervous about buying a new car, but David King made it so easy! Hes friendly, funny and very welcoming. He knew what he was talking about and didnt try to get over. I highly recommend Columbia Kia. Make sure to ask for David King!

Ra
Review №93

Im pretty sure its my starter that went out on my kia forte. And due to warranty issues I cant work on my car, they are overwhelmed and I understand but, they didnt even offer to loan me a vehicle while I wait for mine.. I understand a day or two but come on man 2-3 weeks.. at least offer a loaner... Its not like they dont have an extra one or two laying around... Especially since insurance companies only do that for when your car has been in an accident... Also the car is a 2018 kia forte with under 21000 (21k) miles...

Cu
Review №94

Matt Croissant is probably one of the most informative workers around. He has so much knowledge when it comes to what he is selling. And it puts you at so much ease to know you’re getting everything you need from him!

Kr
Review №95

This is a great place to find a vehicle if you are looking. David King is one of the best car salesmen I know! Ask for him and he will find you what you want at an amazing price, no hackling or stress involved.

My
Review №96

If you need a car best place to go and don’t forget to ask for Matt he is awesome

Kr
Review №97

Novy Foland did an amazing job selling us our 3rd Kia from Kia of Columbia. Super nice! No pressure! It couldn’t have been easier. Thanks Novy!

Tr
Review №98

Extremely easy to work with and I was able to quickly get into a brand new car!

Sa
Review №99

The level of customer service is unmatched! Matt Croissant goes above and beyond and add a level of energy that makes the experience fun! Big financial decisions can be so stressful Matts approach and knowledge is a breath of fresh air!

Ri
Review №100

Very professional and quality service. Matt Croissant thank you for your service to our country. I was a pleasure working with. You know your stuff, and we appreciate you. Kia of Columbia is the place to go. Highly recommended

Information
100 Photos
100 Comments
4.2 Rating
  • Address:710 Business Loop 70 W, Columbia, MO 65203, United States
  • Site:https://kiaofcolumbia.com/?utm_source=google-gmb&utm_medium=organic
  • Phone:+1 573-442-9200
Categories
  • Used car dealer
  • Auto body parts supplier
  • Auto insurance agency
  • Auto parts store
  • Auto repair shop
  • Car battery store
  • Car dealer
  • Car repair and maintenance
  • Kia dealer
  • Tire shop
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
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