They were GREAT!!! Fixed my car in a timely manner and let me bring the parts in. I saved a little money which I appreciated.

Love these mechanics to fix our vehicles. Never feel like we are being taken advantage of.

Great reliable service! Ive been going to Doug for repairs for years and completely trust him. He kept my old car going for longer than expected and helped me prioritize repairs when it was starting to fall apart. He also told me to start looking for a new car when it was time, rather than pouring more money into repairs.

Great honest shop. Trust what they say, they dont lie like some shops.

Lazy mechanic. My sisters car went in with poor idle condition and possible vacuum leak with a possible bad brake booster. Check engine light on with lean codes.They pulled the spark plugs and decided they must be the issue. Did not notice the poorly performing brakes or hissing sound when the brake peddle was pressed. They did not troubleshoot or diagnosis the problem. Sold her the spark plugs and the car is still acting the same.This is not how a proper mechanic operates. A real mechanic will DIAGNOSE the problem before telling the customer they need to spend hundreds of dollars on something that might fix it. I cannot overstate how improper this is.As a certified mechanic we would never behave this way in the shop. We properly diagnosis the cars so the customers are not spending money on parts they dont need. Its unfortunate I work in another city and was unable to help my sister out this day and she got scammed by this clown.

Always getting the work done at a fair price and timely fashion. Thanks Doug!

Great service from Doug and his staff at reasonable prices. I have been a customer of theirs for over 30 years. Highly recommended.

Took my s 10 there to have inspected they tried fail it for at least 3 things that were not on the list of things that are required by Missouri i had a k&n air filter and they said they couldnt pass it cause its not oem . then said they could order an oem air filter set up for me if i wanted it to pass, nope trying to rip people off is what they do i took it to another shop and low and behold it passed because that has nothing to do with the inspection

Privitts was recommended to me by a friend.Initially, I took my older vehicles to them for service. Always upfront & honest with finding problem & repairing at very reasonable price.I now take my wife’s newer vehicle to Privitts rather than the dealership, as I know I can trust Privitts to properly service and take care of any vehicle.

Choosing a mechanic that is trustworthy can be extremely difficult because its so easy for them to take advantage of the average person. The skills and knowledge required to work on a car are so advanced that its become commonplace for mechanics to charge extra for unnecessary repairs and most people have no idea. Privitts is without a doubt the exception to the rule. They will always be upfront and honest with you about everything related to your car. They will always diagnose the source of the problem, not just try to fix the symptoms. They will always give you their honest opinion about which repairs are necessary, which can be postponed, and which are completely unnecessary. They have always taken the time to make sure that I fully understand everything that is going on with my car, whether its something as simple as explaining the different lights on the dashboard to the complex inner workings of my car. Originally owned by Don Privitt, it is now co-owned by his son Doug Privitt and Chuck Boots. No matter how big or small your repair is, you will always talk to one of the owners. As long as I live in Columbia I will always use Privitt Auto.

My family has taken their cars to Privitts for years. At one point I had an old car that they could have made plenty of money each month because it needed so many things, but they told me I was better off looking for a new car with less problems. Now with any of our cars, I also know they will tell me what is wrong, what is immediate and what can wait and give me the decision to do the work I can pay for at that time. Honest people. Honest prices.

Great service.

I personally dont know much about them just dropped off a friend to pick up her she didnt complain so they must have done something right

STAY AWAY FROM PRIVITTSFRAUDS/LIARS/CHEATSWould give NO stars if I could!!ripped off of $1800Had 1970 Mustang serviced here with a coolant leak, and clean out fuel tank! They cleaned tank and and replaced the radiator and stated they couldn’t adjust carb to run properly, so car went home, and sat, again! Come to find out they lied to us about not being able to find the right radiator, they charged $600 to remove the old one put new tanks on it and reinstall it!! We had a new exact fit OEM radiator ordered for $85, and it takes 4 bolts with 2 hose clamps to remove the radiator!! Then we found that the reason the car wasn’t running right is that the carb is puking Gasoline into the intake valley causing a boiling bowl of gasoline!! When asked to explain themselves Mr Doug PRIVITT told me tough, too bad and he didn’t need to explain anything!! PLEASE STAY SWAY FRAUD & LIARS

Fast friendly service

Honest folks who really know their stuff. Doug is a great mechanic and makes everyone comfortable with his service and integrity.

Great serviceSolid value

Very onset .highly recommended.

Small shop in a bigger city. Im from a very small town and wasnt looking for a big dealership or garage to do my repairs. The owner was very nice and helpful in explaining the issues and price it would cost to fix it. Prices were really reasonable for the large repairs I needed done and they didnt try to sell me a bunch of services I didnt need. Any time Ive dropped my car off in the morning, it was ready by the early afternoon unless it was a part not being in stock issue (not much they can do about that ). Would definitely recommend this place if youre looking for some straight forward, small shop auto care!

Went in to get a state inspection. They said they couldnt do it that day. When I asked if they did appointments, he said no, but to come back between 7:30-9:30 and hell me in tomorrow. Upon returning the second day, a different man tells me theyre booked. I repeated what had been told to me earlier and he just said, cant do it today.I said, This is a joke.He responded, I dont know what to tell you.I then walked out and will never return. I think he just didnt want to do a inspection because it doesnt make him a ton of money.

Great service owner Doug very knowledgeable and friendly.

I can do most work myself, so I only take my car here when it’s too difficult or I can’t figure out what needs to be fixed. I like Privitt’s because whatever the deal is they only try to sell you what you really need, the main guy loves talking about fixing cars, knows his stuff, and doesn’t even mind doing just the diagnosis if you want to do the actual work. I’ve repaired everything from removing the tranny and replacing the clutch to brake work or changing out a timing chain, but some things take specialized tools and sometimes I get stumped. The other day I had a shimmy in the front left wheel, but couldn’t find anything lose at all. Thinking I either needed a wheel balance, or maybe just missed something. I took it to Custom Complete on Worley for a balance. They balanced my tires, said no alignment was needed and found no other problems with the suspension. They charged me $40. Took it out and the car still had a big shimmy in the front suspension. Totally stumped, I jacked it up again, but found nothing. Started researching some exotic options, since it’s a high mileage care. Still no answer. Finally, I took it to Privitt.After giving it a good look over, he said “lets go back to the basics” so he rechecked the balance and it turned out the balance had been done wrong and that was all it needed. At that point they could have charged me for replacing the rear motor mount (ouch) control arms, anything. Detailed suspension check plus wheel balance. $60. Well worth it to me for the expertise and the free advice he gave me on other items.I noticed in Mr. Rosario in another review was complaining about paying more than $1000, for a serpentine belt, tensioner replacement and radiator on his Montero. I know the tensioner/belt thing is a frustrating, expensive unexpected repair, but I paid $734 at Machens Toyota for just the tensioner and belt, when I wanted them to diagnose the charging circuit. That belt drives a lot of things. (I still had to fix the alternator brushes myself) Adding on an aftermarket radiator for the Montero will add well over $200 … and then there’s the labor. If you don’t work on cars you might worry they would put in a used radiator, as Mr Rosario did. Used radiators don’t work very well though when it comes to radiator repair, and you would see it. So, even though it may sound high, given the work involved, $1000 sounds like a good deal to me.When I need expertise or can’t do the work, I take it to Privitt’s. I can get an above average level of expertise at a reasonable price without being charged for a lot of support staff and brand new buildings in the cost. Better yet they will still drop me off and pick me up like the more expensive shops. And, as others have said, I don’t have to second guess them, because I know they are honest. In this case that meant a lot.

I took my 2002 Mitsubishi Montero Sport in for coolant leaking; they diagnosed that I needed the radiatior replaced--- but wait, they also wanted to replace the tensioner and the timing belt assembly. So, Im waiting the whole day without any phone calls to update the progress. When I came to pick up the vehicle, I saw that it was STILL LEAKING! So they all scramble into emergency mode to try to find the leak; we are then informed that they will have to get another radiator to replace the (supposedly) new radiator that they had just installed. So we had to wait even longer... same poor (lack of) communications regarding progress... we finally get it back. They refused to produce a receipt to show how much (or where) the new radiator had been purchased. Incidently, they did NOT (if one is to assume that they indeed installed a NEW radiator) discount any amount from our bill for the price of the original radiator (which, undoubtedly, they had sold for scrap).Anyway, a little bit over a month goes by... the LEAK comes back with a vengeance! It is still under warranty, which is a plus I guess. They are currently working on it AGAIN... same lacking communication. When I called yesterday, Mr. Privitt told me that maybe I should take it somewhere else... mind you, I had already paid him over $1000 for the initial repair. He still cannot produce any receipts or anything that would verify that the radiator is new, and when told that I would gladly have someone else install the radiator in if he reimbursed me for the $1000 that I paid him for his inadequate service, he told me that he cannot do that.

Honest mechanics who get the job done.