Called in one day looking for a specific firearm. They were the only ones that had one in stock in the Springs at the time, and the lady who answered the phone offered right away to reserve the weapon for me to pick up. Great customer service on the phone! Went in later that day and was helped out by a Retired 1SG Infantryman. He is very knowledgeable about firearms, and even gave a concise and informative run-down on handling our weapon. He made the entire process easy (and fun!) for us, and, for that, this store has earned a loyal customer family.
Highly Recommend. Friendliest most welcoming people/atmosphere in a gun shop I have ever experienced. Knowledgeable, never felt pressured or obligated in any way. Their consignment I find easy and at a very reasonable cost.
This is a fantastic store. My parents began shopping with them over 15 years ago and I recently bought a firearm from them and I have nothing but positive things to say. Very knowledgeable, professional and very helpful.
Great people. Had a great chat with a gentleman regarding what I was trying to do with my AK. He went in back and pulled the exact muzzle I was looking for. Prices are best in town for guns. Great first experience. Will be back.
I bought most of my guns from this place. Theyre always very knowledgeable and super friendly. I took a shot earlier this week and bought this revolver that was a bit old. It didnt work the greatest and they didnt rest until they helped me and made it right. These people are real americans, please support them.
Plenty of guns and parts in stock, very polite and friendly staff, super knowledgeable gunsmith. Background check only took 5 minutes. If youre on military orders, they still make it a very easy process.
Came here to buy a small replacement part for an AR-15. The fact that they even had them in stock was a miracle. None of the other places I called had them. Magnum, Specialty, Sportsmans, none of them, not even firearm repair shops. And I love those places. The guy at the front not only helped me install the piece right then and there, he also gave it to me on the house. That kind of customer service is unparalleled, especially in this day and age, and as busy as they were, he still took the time. I will definitely be going back to shop there.
This is by far the best gun store Ive ever been to. Every employee has always taken the time to help me even if I didnt walk out with anything. Their staff is very knowledgeable and kind.
My brother just purchased 3 guns a few days ago from this dealer! I live in Ohio and asked if I could purchase a gun and have it shipped to a local FFL dealer! The reply was we are not shipping we don’t have time. I was paying full asking price and all shipping costs. I will remember this when they do have time and gun sales slow down. I guess when busy customer service drops and that is not a good business model. Good luck
Some of the nicest and knowledgeable people around...you become family when you walk in the door
Fantastic and knowledgeable people will recommend everyone I know looking for a firearm to them
Amazing store with super helpful staff. Jake really knows his stuff especially when it comes to shotguns and even gave a great tip to put a youth stock on the shotgun. He was super easy to talk to and he explains things in a way that clicks easily. The whole place is down to earth and straight up seem to enjoy working there. I highly recommend stopping by and checking it out.
Have purchased multiple firearms and accessories from this store. The owner, I believe, is always super courteous and fun to talk to! She knows her stuff! Some of the other employees can be a bit of a pain because they want to preach a bit. But they are always willing to help and chat. This is probably one of the best guns stores in town, highly recommend!
Awesome experience buying my first firearm here. Everyone working was very kind and helpful and it was a very pleasant experience. Much more encouraging than the other two spots I looked at and were the only ones to have what I wanted in stock. Will definitely continue to come here in the future.
Very patient and sharing their knowledge willingly. Thanks, guys, for all the assistance!
Great prices, friendly staff, a happy your here atmosphere and with a wonderful selection of firearms. I am over all impressed with this place. would highly recommend and am definitely coming back.
Great atmosphere. Knowledgeable staff. I was pleasantly surprised to see the store being ran by educated, 2nd amendment loving women. We need more of this! I had a great time just joking around with the local “regulars” that were also shopping for equipment and firearms. Highly suggest stopping by if you’re in the market for a firearm. Reasonably priced and great selection.
I called a couple other stores for info on an out of state transfer and they are the only store that was willing to also recommend a safety course. Laura was easy to speak to and friendly so I went with them and glad I did. I felt very comfortable in the store and talking with the rest of the staff, the place is clean and they seem to have a good selection. Highly recommend, especially for women not so comfortable with firearms.
Nothing but love for the Shootin Den! I have bought 2 glocks from them and I wouldnt shop anywhere else. I would even pay more for their great service only problem is they are usually CHEAPER!!! 5 stars And Nothing But Smiles from me!
I cannot say enough good things about the whole crew here! They make every visit pleasurable, whether you are buying, selling or just looking. They have an excellent selection of new and used firearms and their prices are fair. Stop by and check them out. You will not be disappointed!
Extremely friendly and knowledgeable people here.. very reasonable prices.. will be visiting more
Always exceptional customer service, whether buying new and used firearms, or placing a gun on consignment. I have been a customer there for many years and refuse to go elsewhere - did I mention their great prices too. Family owned and will serve your family like their own.5 Thumbs up, including their expert gunsmithing.
The ladies at the shootin den are the most polite and knowledgeable in the city! If you want a place where you’ll never be talked down to, no matter how new to guns you may be, this is the place for you. They are truly the best!
Best gun shop in town by far! Good prices and even better people! You can’t help but to leave this place happy. Rare to find a gun store that doesn’t talk down to you and still knows their stuff as good as anyone! They have a permeant customer in our family!
Absolutely one of the best experiences Ive ever had with an FFL. Friendly, knowledgeable, and patient staff whore just as ready to talk shop as they are make small talk.Questions were answered promptly and even though we were waiting awhile, they were just as kind and patient at the end as when I walked in. I wont buy from another FFL.
Been buying guns from Tracy and the crew since I turned 18. Always honest and fair prices. Always a pleasure walking into shootin den. My whole family has been buying their guns from here for years. Always check shooting den for prices and honesty before going anywhere else in the springs.
Very helpful..
Most knowledgeable people and absolutely the best selection of used guns in the Springs. Great prices and helpful staff. I always leave here feeling great, whether or not Ive made a purchase.
Laura and the entire staff at Shootin Den are wonderful! We went to the Shootin Den based on multiple recommendations from friends and from a gun safety trainer in the Springs. Our purpose was to find the right firearm for my wife - Laura was so patient with us and answered all of our questions and more.My wife really appreciated having a womans perspective for her questions...Laura was so nice and really made her feel comfortable. Additionally, everyone was nice to our kids as well. It was nice to have personal attention and not feel like you are just a number.We did purchase a firearm, and will definitely purchase from them again in the future!
Great people, friendly atmosphere, huge selection and terrific prices.
I dont buy firearms from any other store, this is the best in town. Tracy and the staff are helpful and not pushy like other places. Great selection, great service, great place to shop. 5 stars.
Knowledgeable friendly staff that is quick to help you out. Great selection of rifles and handguns.
I would like to say that my Father and I have been going to the Shootin Den for quite a few years and have never been disappointed with the service. The staff is knowledgeable courteous and eager to answer any questions. If you are a person looking to purchase for the first time or a person with a lot of experience with fire arms, I highly recommend that before you buy anything from anywhere else, that you stop buy and give them a chance to earn your business.You will not regret it.
Great people to work with. Put in an order for a Henry I wanted and they were able to get it MUCH faster than I thought at the same price as anywhere else I was looking. Nice to support a local business! We will be looking again.
I was in desperate need of money. I had a couple of guns that were part of my inheritance. I told everyone at the Shooting Den what had happened to me and my Dad used to do business with them. They were extremely helpful and made it so I could pay my utility bill and groceries. They purchased my guns that hadnt been fired and still in the boxes that same night. They are a blessing and I will be back.
I cant recommend this place enough. I had absolutely the best experience possible here. Everyone is professional, friendly and they really know their stuff. I brought my rifle in for service and they took a lot of time to explain to me what the issue was and even took the time to fix it for nothing. Who does that?! Awesome folks here. If you are looking for a gun or need guidance on something, you owe it to yourself to stop in here. Their knowledge alone is worth the visit! Buy local and support your small businesses!
Great customer service! Very knowledgeable, Great selection of guns, especially high end and hard to find pieces! Love the friendly atmosphere. Thank you Laura and Tracy. 😁🤗
The employees have treated me so wonderful. As I walk in they say hello by calling me by name with awesome smiles. They are all eager to work for me, help me find what I need. Tracey, always is welling to help me on projects to fix my fire arms. I cant say enough to these great people and now my friends
Cool place, nice people and great prices !Id recommend this place to anyone.
Staff here is VERY knowledgeable. By far the best little gun shop in Colorado Springs. Reasonable prices, clean neat and warm. Ive both bought and sold guns on consignment through Lauras shop and they have always been fair, honest and reliable. Highly Recommend!
Easily the best shop around with the best people. You can be sure you will not be talked down to, like many other shops around. If you show respect you will always be respected and taken care of here.
Always friendly!! Very knowledgeable and treats you the customer better than can be expected. Great prices on all items in the store. I will continue to be a long time customer as well as promote them any chance I can. Thanks for all the help!!!
Staff is knowledgeable and friendly. There say do is excellent. The store owner is very honest and willing to try to help you get the item you are looking for. I highly recommend them.
Went in earlier today for an ffl transfer, staff were very friendly and helpful. I also inquired on a few firearms they had for sale and was pleasantly surprised with the selection and the knowledge everyone had on everything they had in their store. These are gun people and it definitely shows. I dont even live on this side of town but will definitely return for all my firearm needs in the future and will recommend them to everyone i know.
Ive been going to the Shootin Den for about 2 years now. Im going to be honest, Im a little biased. But its because these people are great. They are always helpful and typically have what Im looking for in stock. Ammo selection is outstanding, accessory selection is pretty good and when you need to get something odd ball they can usually pull it off. Theyve earned my patronage, and Id encourage anyone to give them a shot.
I have kicked the tires over and over and they treat me like I have purchased 20 guns from them. Super nice people and they more knowledge than most Big box stores.They also will buy your old firearms and treat you with respect.Tell them Boss Hog sent you!
Absolutely awesome experience as always. Tracy and Laura are the best and fully understand why folks like me avoid the big box stores. Their knowledge and willingness to help me learn have been a huge reason why they are my go to gun store in the Springs.
So I’m a first time gun buyer and out of the many gun stores I went to, I also decided to go to the shootin den. I went in and was pleasantly surprised with how friendly and helpful the workers were. I had been to many gun stores before this and was disappointed with many of my experiences. The staff there does not talk down to anyone and will happily anwser any questions you might have. Matt answered all the questions I had about various firearms and was extremely courteous! Futhermore, shootin den has some of the best prices on firearms that I’ve ever seen! I decided to purchase my first firearm from them since they were so incredibly helpful and again, had some amazing prices! Thank you Matt and all the staff there for all your help and incredible customer service!!
I recently emailed the Shootin Den with questions on price and availability on a specific rifle (Henry Youth Mini Bolt). I emailed Thursday and Laura replied almost immediately. She gave me a price and told me she could have it in by Tuesday. Sure enough she called Tuesday morning to let me know it had arrived.I drove down to the shop a little after lunch to pick it up. There were very busy but constantly kept checking with me to let me know someone would be with me as soon as possible. Once she was freed up she got my paperwork done and gave me some information on the hunter safety classes the support. Great customer service.My experience was great and I would recommend them without hesitation. Great selection and friendly knowledgable staff!
I love to shop locally. I have this wildly idealistic view that spending your money at a locally owned business keeps the place you spend your days and nights vibrant and growing, and keeps the standard of living high. There are no shortage of gun shops in Colorado Springs, but they all vary wildly. You can go shop out east, and get treated like you are carrying the plague, or you can go to the Shootin Den and be treated like a real person. Knowledgeable and friendly staff are quick to give you their attention without making you feel like you are wasting their time. While the store is small, and inventory is not big box store deep, these folks can and will get you what you want. I will spend a little more and keep my dollars working in my hometown. These folks are great, and I encourage you to give them a try.
I made my first firearm purchase here. Id been to a couple of other shops along the Front Range and as a first time buyer, the staff at other places made me feel dumb and out of place simply for asking questions. The staff at the Shootin Den were all very friendly, helpful, and of course, knowledgable. I was looking for a .22 rifle, just something simple that wouldnt break the bank. I found a used rifle, in excellent shape, in my price range and purchased it. All in all, it was a very pleasant and easy experience.
Great little shop, I just wish they were open later as I don’t usually get off until after 6pm Monday through Friday. Other than that it’s a user friendly, family environment, the employees are knowledgeable & very cordial to the customer they even have a little dog that greats every one.
Friendly and knowledgeable staff. They took all the time needed to make sure my questions were answered. I will definitely shop here again and recommend it to friends.
This is an exceptional gun store. Prices were fair and ammunition prices were good. I picked up a weapon I ordered online and it was as described. The employees were not pushy and were quite helpful.
Great, friendly service!
They were able to order my gun and have it arrive quicker a cheaper than anywhere else. Staff is very helpful and friendly with plenty of great stories. I look forward to doing more business with them in the future.
Super friendly. got me in and out fast and didnt deel rushed. will buy from again.
I am more than impressed by the knowlegde of the female staff here. Typically dealing with female staff at a gun store can be awkward or they can seem misinformed. This place is a very pleasent exception. All staff, male and female, were knowledgeable about firearms that were not even out yet. This is one of the few gun stores that will tell you to wait to buy, either because there is a new model or a price drop on the horizon that will equate to you being a more satisfied customer. I have never described what I wanted to a gun store clerk and have them tell me Here are you options now, but in my opinion you should wait because X gun maker is coming out with a model 6 months from now that will blow this one out of the water. Most gun stores want you to fork over your cash now, but I get the sense that this gun store want you to get WHAT YOU WANT TO THE LETTER. I appreciate that from a firearms dealer.
I love the customer service, knowledge and helpfulness of the staff. Our firearm was sold on consignment within 6 weeks for a great price. We will continue to shop at the Shootin Den in the future.
My wife inherited some high end shotguns, both of us decided we should find out more about their value since we know that her father did spend his money on his hobby. Thanks to Carl for valuating and taking the time to explain to us exactly what her father had purchased over the year and what we should insure them for. I also placed one of his pistol on consignment since the Ruger 22LR / WMR Single Six is the stainless version of my own. Once its sells I will be the proud owner of one of their many long rifles!! Everyone was extremely friendly and answered all our question. Highly recommend this local shop!!
The best gun store Ive ever been to hands down. Small, friendly family atmosphere, great prices and selection, and they even have an awesome dog.
Laura and Tracy are good people. Theyve managed to keep a decent selection of guns in stock during these strange times, they know shooting sports and defense, and they treat people fairly. The Shootin Den is the best small gun shop in the Springs.
The store is pretty nice, kept clean and run like a family shop. The people there are friendly and helpful. Dont expect a huge selection of guns, thats about the only downside.
Best gun shop in town, Laura and Tracey really know their stuff. Amazing customer service. I have been using them for years!
A great company for all of your firearm related needs. The crew here is knowledgeable, and always seem to have exactly what Im looking for in stock at fair prices. I still use them despite moving 2 hours away, because they consistently offer the best combination of customer service and pricing of any gun shop Ive been to.
Recently purchased a Daniel Defense M4A1 for target shooting. Its the envy of all the good folks at the gun club! Amazing rifle, great service, very knowledgeable, kind and experienced owner and staff.
Absolutely sastisfied with the customer service and level of honesty that was provided to me upon my visit. I have been to several others in town and I will definitely be doing all future business with them!
Tracy helped me out with the purchase of a handgun. He was knowledgeable and easy going. The process was smooth. I highly recommend the Shootin Den!
Bought a firearm here a couple months ago. Very friendly and helpful staff. They were willing to answer any and all questions and didnt make you feel stupid for asking any questions. I have been back several times since for ammo, cleaning supplies, and other stuff. I will continue to go to the shootin den for their friendly service.
Laura the owner is amazing!! Super nice and really knows guns; helps me make purchases I am very happy with. Major supporter of Pikes Peak RMEF - THANK YOU for everything!!!!
Great selection of used firearms, everything from budget to high end. Large selection of revolvers including single action. Reloading supplies especially powder in stock and priced fairly. Staff know what they are talking about.
Bought my first pistol from here and these guys were absolutely awesome! Granted, the gen 4 glock i bought didnt come with one of the parts needed for the changeable grips, but when i went back and informed them, they replaced it for free and even gave me the rundown on a bunch of holsters i was looking at. Greatly knowledgeable staff, great selection, and amazing prices. The shootin den rocks!
This is a family friendly, family owned gun store. Anyone looking to support a small business. This is the place. There selection might even rival places like Sportsmans Warehouse. And if they dont have it theyll order it.
The Shootin Den folks are extremely helpful and professional. Customer service is amazing, you wont find better at any other gun store in Colorado Springs. I would recommend them to anyone.
Friendly, knowledgeable people, though since they dont generally carry CNR they dont cater to my specific interests. That said, they turned me onto froglube, which is THE BEST THING EVER and has become my go-to rust-proofer for all my metalworking projects
Fantastic group of people work at this shop. Very friendly and knowledgeable.
These guys & gals took care of me today. Very friendly staff. Highly recommend. I will be back.
Ive sold two guns with them and have had a very pleasant experience in both cases. I would recommend them to anyone who values a family atmosphere and great service.
Awesome gun store. This is the only place i will ever go to buy my guns. Excellent customer service and knowledge of firearms.
The best customer service and pricing I’ve seen in springs
I love how friendly and inviting they are. Some gun shops in town seem like you as a customer dont matter, but I always feel invited and appreciated at The Shootin Den. Thanks guys.
Great People.Prices are usually really good. but some times they can be off. They will special order for you.
These guys are great and very knowledgeable. They turned me on to frog lube and even brought me in the back for a demonstration.
Excellent after purchase Customer Service! Laura is the best. Ill keep coming back.
This is the greatest little mom n pop gun store around! Everyone is very helpful, and most are extremely knowledgeable about firearms history.
Best gun store in Colorado springs. Knowledgeable staff and owners.
First time I dealt with the Shootin Den I was referred to them by The Gun Outlet. Side note: I didnt even know the Shootin Den existed because it didnt come up in a Google search when I searched for gun shops in Colorado Springs. So I was looking for a spare magazine for the S&W M&P 22 Pistol which are VERY hard to find. They happened to have two in stock! So I asked if they would hold them for me and they did! My wife went the next day and was able to get both magazines with no problem. She felt that they were very friendly and even ran to the door to open it for her because they saw my wife had her arms full with our twins. We plan on purchasing another firearm for my wife and when we do we will likely go through the Shootin Den!
I purchased 3 guns and had great service. The staff is knowledgeable, helpful and the prices are good as well.
Absolutely the best gun shopping experience I have ever had. I have bought guns from many different states and from probably 5 different places just here in the springs and if I would have bought from The shooting Den the first time they would be the only place. I cant praise this place enough, very friendly and helpful staff. I called asking for a particular firearm and maybe a week later I got a call saying it had arrived. My biggest complaint buying from a gun store is most of the time it seems as the sales associate could care less whether or not they sell you a gun, seriously they can be complete a**holes. I never leave reviews I know I should more often as they do help others but, I seriously feel obligated as a gun enthusiast and The Shooting Den is my go to gun store. Theres nothing worse than giving your money to a lousy gun owner. I have bought many firearms since being here in the springs and I was upset after leaving The Shooting Den for the first time because I didnt know about them sooner and unfortunately bought from other stores before them. The only time I dont buy from them is for Glock LE/military blue label sales and I believe there not able to because of existing blue label distributors in the area may be the reason but im not 100% sure on that though. anyways I had a great experience I hope you do.
Got an AR15 as a Xmas present. Tracy made sure gun was clean and took the time to show me how to break it down.
I like the friendliness and expert opinions I get from the owners and staff. They listen and answer your questions.
Great prices and the BEST customer service in town! The Shootin Den is my go to gun shop, hands down.
Best gun shop in the Springs. Always super friendly
Best gun store in Colorado! No arguments!
Great traditional gun store to shop at without all of the fake tactical junk.
Great people that really love and know guns- is a family fun business and it shows!
Excellent staff, very knowledgeable and great prices.
I walked into the Shootin Den today to make a purchase and was immediately told I must leave their store because they had more than five people inside. There was not a notion that they would help as soon as possible. But simply you must leave. This is abysmal customer service and I could at no point ever recommend anyone to shop here ever. I will not ever return to the shootin den and will actively suggest anyone looking to shop here to find a new place. Terribly customer service, of the three times I have entered their store none have been satisfactory. Dont shop here people. Their business model is not cut out for this poor economy. They will hopefully be out of business so by turning people away to not even shop at their store.
Very friendly staff and always quick to respond. Highly recommended