Very disappointed in the lack of quality here. I brought in an old dump truck and made it very clear that I needed a thorough inspection done. We were not going to sink any more money into it if the repairs were above budget. They assured us they had someone qualified do said thorough inspection. We took out two loans in order to get the repairs done. It took them three weeks longer than they quoted to finish the work and get back to us. We were waiting on this as a work truck, and they were aware.When they did call me up, I was told they found another major problem, one which we could not afford to fix. I have since consulted with a certified mechanic and had a mechanical engineer take a look at the problem as it was related to us. Both conveyed this was an issue that should have been found right away.I feel deceived and bled dry by this business. We will not be referring this business to anyone.

My son ruptured his F Series gas tank. Had it towed to Phases. Ron helped us out and we ordered a tank from Ebay. IT was delivered on a Friday and we picked the truck up Tuesday. Ron did a fantastic job. He was so helpful and courteous and charged what he said he would charge. In these trying times it is priceless to know that this business will actuallyhelp you out with prices that don;t change upon completion.

Unfortunately this is a long, negative review. I did not have time to replace a failing turbo on one of our fleet trucks, so, seeing as it was serviced at Phases a couple years prior, I decided to drop it with them on July 22, 2020. Bullet points because of review length limits.-Ron, the service rep, told me the turbo was broken, wanted almost $3000 to replace it. I rejected, because new turbos for that truck are $300-700.-I supplied a factory tested turbo, an AC comp, and new brakes. I requested they provide a price and requested an ETA on completion.-Weekly check ins begin. They inform me that the truck needs a new head. No price given and no ETA given on this new work or on original work.-Approx a month later, bad news from Ron. Informed me that, in spite of NOT ever giving me a price or ETA, everything was done except the turbo because I gave them the wrong one. No notice I delivered the wrong one when I handed it to him and he opened it to check it. This is after the return window for the turbo closed, so I had to buy another.-A few weeks after 2nd delivery, informed they had killed the batteries, and after recharging them, they could not get the truck to start. They wanted a second key to see if the key I gave them had been deprogrammed. I deliver another key. They say the security module has gone bad it was replaced with 2 new keys. I had 4 keys so my other two are now worthless.-Days later, Ron says it still wont start, so they sent it to Dodge for testing. No specific shop name or even permission to move it.-Weeks later, notified that I need to call Dodge and pay them $3000 to release the truck because it needed a new computer, a part that obviously worked fine when it was driven to them originally. After arguing, Ron notified me that their insurance would pay for the new computer.-Its now Oct. (3+ months in now). Weekly calls and text messages continue. Ron informs me that the truck is running great, and he has been driving it back and forth to work to test it. No permission was given for extended test drives. He informed me it was ready to pick up.-October 22, I go in to pick up the truck and find it taken apart on the vehicle lift. Oil is everywhere, the engine bay, burned on to the new exhaust header, and on the body and interior. I ask them if it exploded. Ron tells me it will be all ready to go in just a few minutes. I beg to differ. After checking in later Ron tells me it wont be ready until the next day.-I call Ron, says the truck is again ready to go, and was washed. I arrive and it is still covered in oil. I go in for the keys. Starts, but it is clearly running on 5/6 cylinders. I go back in, Ron tells me that is because of the new head on the old engine. Clearly a lie. The truck then sputters and is now chugging on 4 cylinders. Oil starts dripping from the engine bay and smoke is billowing from the exhaust. All in their parking lot. I drop the keys back on their desk.-A week later Ron texts me and says I need to buy a turbo, because the second one blew up. I tell them they need to buy the turbo. They refuse, claiming I must have supplied them with a bad turbo.-Another week, I finally get through to Jeff (Owner). I offer to work with his insurance and he says that because the truck is so old, no one is going to offer to replace the engine in it. He laughed and says Ill have to take him to court.-I get the truck released and have it towed to another shop. They informed me, with pictures and descriptions, that Phases had failed to properly calibrate the new head they installed, and it fell apart, damaging the engine. One of the valve bridges fell off and was chewed up, and bent a rod. The new turbo I had given Phases was completely destroyed, and 2 of the 6 cylinder walls had significant damage. Either way, I counted at least 6 violations of the C.R.S. 42-9-101, Colorados Motor Vehicle Repair Act.Ill probably be proceeding with criminal charges. Dont do business here, you have been warned.

We are traveling for a month in our motorhome. We were on our way from Arizona to Wisconsin and had issues with our brakes so we stopped in Colorado Springs. We called around and no one was able to get us in until mid June or July. Phases had Time for us to days later. Marty did a good inspection of our brakes and determined they just needed adjustments. $130 later and we are back on the road. Great service!

Ron is amazing! I work for a transmission shop down the street from him so anything engine related we send over to Phases. always honest, always on time, extremely trustworthy automotive repair shop. I highly recommend this shop to anyone.

I m from out of state and my diesel truck broke down this place had the best reviews and for good reason they are affordable friendly and honest my truck has never run better

Used to be loyal customers but we will not be going back. Get a second opinion and make sure the work you pay for is actually done. We ended up taking our truck to the mechanic at international since phases was 3 weeks out. Im glad we did because they quickly pointed out a slew of motor issues which should have been resolved with the motor rebuild that phases did for us last year. Wont be back to phases for any of our company or personal vehicles.

We will definitely be using Phases Truck & Auto Again. I highly recommend using phases truck and auto for your rv needs. They saved our butts !! We are so lucky to find them. Give them a try, I doubt they will disappoint you! Its a long story but the short version is that this bad boy would not be on the road but for them

Great place to get car repairs and oil changes from at a great price and nice fast and friendly service.

Extremely helpful, courtesy

Outstanding service! Phases can fix any problem with your vehicles including heavy duty diesel pushers to electric cars. Call Ron and he will make it happen! Friendly and fast!

Ive been using Phases for both my diesel truck and two of our cars over the past 3 years. Definitely seems like they are trustworthy in what they quote you for repairs, and pricing is about middle of the road. Casey at the front desk was awesome, but it seems like he left. The new guy, Ron, is very friendly and helpful, but not as good as Casey at following up and customer communication. Hopefully once he learns the ropes it will be back to normal. Ill adjust my review as necessary.

Knowledgeable, fair, reasonably priced, respectful, friendly, family owned -- cant go wrong!Great team here! The low oil service cost got me in but I stayed because they genuinely care and know how to diagnose issues, and complete work with integrity. I trust then with my TDI, 35D, 7.3L (all diesels), and my sons Subaru! They can do it all!

Front desk guy and mechanics are great. Management is liars.. Was told on multiple occasions that they were going to do stuff that they never did. Again.. the mechanics know their stuff and the front desk guy is awesome. However if you require the owners/accounting to get involved at all then dont even bother.. great employees, terrible management. Will not be going back which is to bad because the mechanics are very nice and highly highly skilled.

Casey was very knowledgeable and efficient. Straight and to the point with honesty. His team worked hard to get my car done quickly and correctly when I was in a bind. Don’t have to worry about integrity working with this shop, highly recommend them and Casey will take care of you to the best of his abilities!

Casey and his crew really took care of my mother in laws car. We had gotten bad news that the engine was bad. Casey and his staff were able to pinpoint the issue and fix it and get her car running again. They have great prices and a great staff. Its hard to find an honest and fair shop sometimes but these guys are one of the good guys. They are very respectful, understanding and friendly.

This place is exceptional! We live about an hour away and prefer to take our motorhome and cars to this shop because they are honest!! They are knowledgeable and offer very reasonable prices. This is a place you can trust! Thank you guys! 👍

Friendly, responsive, and personable customer service from first contact to out the door. These Floridians truly appreciate finding amazing service far from home for our 2017 Chevrolet Express 4500 (Class C RV). Thanks to the entire crew!

Once again they earned my return business due to superb workmanship and, even more importantly, their absolute honesty. Both my vehicles went down at the same time and they fixed one quickly to get me back on the road. They easily could have told me I had a problem costing $1000 to repair, but instead they honestly let me know my problem was simply a cracked plastic tube that cost peanuts to replace. This honesty will bring me back time and again. They also offer a military discount.

My name is Ed and Im a car hauler from Florida. My truck broke down (lost the clutch) and we decided to have it towed to Phases. It was the best decision we made. Casey, the service manager was just awesome, he answered the phone right away, and helped me get the right towing company and answered all my questions professionally. When we (towing company) finally arrived, I was greeted by Allen (service director) and a bunch of mechanics ready to go to work:). They took my truck right in and even offered me a car to use till my truck was done. Rob, the mechanic and his apprentice that worked on my truck for a week were absolutely amazing. This was to notch service, top notch communication, and very fair prices. They all went above and beyond. I wish there was a 10 star rating.. bring your service needs here, you wont be disappointed.. they will service all my needs if ever needed when Im in colorado:). Ed

Excellent service. Casey was very nice and responsive, and they were extremely affordable! They did not offer me any additional services that I know I didnt need and I trust the people over there at Phases.

These are some of the nicest people I have ever met. I came in and explained my situation to them and they had my truck fixed within a few hours. Their prices are incredible and they actually care about the issues you explain, especially if youre having financial difficulty. They also have a payment plan if you cant pay the bill all at once. Just be warned, it is a credit card they give you. Its not an actual plan they have there.

I went in and got my oil changed here and I was very pleased with the service. I was having some other issues going on with my vehicle and they explained to me exactly what was causing the issues and what was needed for repair. They broke it down so I could understand it and didnt try to rip me off. Great company and wonderful people. Highly recommended.

This shop is head and shoulders above any other I have worked with. They spent hours trying to find an intermittent problem and validating normal function of all related systems, then they didnt charge me because they didnt find or fix the issue. They didnt attempt to throw parts at it, even when I suggested it. Hard to find integrity like this in a shop, if you need something repaired trust is key and you can trust these guys.

We are from Texas, we broke down in Colorado Springs. I googled good diesel mechanic that is an understatement. Phases went above and beyond our expectations. They were quick to take care of me and my family, even giving my family of 8 a ride to and from the hotel. They gave us the peace of mind needed for our 10 hour ride home. Alan and Peter made sure everything was perfect. If ever in need of EXCELLENT SERVICE make Phases your 1st call.

I spent a number of hours here today getting excellent service every minute of it! I brought my older but new to me RV in for an oil change and check and they were very thorough and even Tried to repair the generator and another problem and only charged me for the oil change. KC, the service advisor, is very knowledgeable and took quite a bit of time to explain things to me. The two mechanics were also great but I don’t remember their names. They even took the time to look through some manuals that came with the RV to try to help with the problems. Thank you guys very much! I will definitely be back.

Phases Truck and Auto Repair Colorado Springs CO is a great company. I was looking for diesel truck repair in Colorado Springs, CO. Then a friend suggested me this auto repair shop in Colorado Springs. They have done really good work on my truck. They repaired my diesel truck very well, my truck looks like a new. The workers were very professional and hardworking. I would also recommend them to all.

I have been too Phases twice in the past year, as they have been highly recommended. I have a 1986 Military Blazer with a 6.2 diesel with unique parts that are hard to find. THEY have bent over backwards to find everything my old truck needs and the service is fast and honest.

Had an unexpected problem with my truck. They got me in, did a good job in a timely fashion at a fair price. I had a concern after the work was done they checked it out and stood behind their work. I will be back in the future!

Alan and the crew are unlike any other! Being far away from home with three kids they really came through and helped us out in every way they could going above and beyond. A complete blessing for us during a very stressful time. I will never take my business anywhere else in the area. A million stars for everyone at Phases!!!

We were referred to Phases to have the cooling system on our RV checked, as it was running hot. They were super nice and helpful and ended up telling us that nothing was wrong, that some just run a bit hotter and its nothing to worry about. A week later we were on the side of a dangerous mountain pass, unable to drive more than a couple of miles without stopping to cool down. Exactly what we were trying to prevent! Went to another shop and found out we had a bad thermostat, which was replaced and now we are in good shape. But WHY did Phases not diagnose the problem? Their negligence caused us a great deal of stress and put us in a bad situation.

My Father has been using Phases Truck and Auto Repair in Colorado Springs since I was little. Phases Truck and Auto Repair explanation of my cars service was easy to understand. Mechanic was very professional and hardworking. My car was in very bad condition after my accident. They repaired my car very carefully and in a short time period. My car looks like a new and I would highly recommend this auto repair shop in Colorado Springs to everyone.

Great team of professionals! I hired phases for my diesel truck repair in Colorado Springs CO. Excellent service, polite, professional and prompt. My truck looks like a new and I am really impressed. I would highly recommend Phases Truck and Auto Repair Colorado Springs CO to everyone.

Awesome Phases Truck and Auto Repair Colorado Springs and great people to work with! This is the best auto repair shop in Colorado Springs, CO. I was totally satisfied with the work. The work was done in a quick and thorough manner. Staff was very professional and hardworking, they treated to customers very polietly and friendly. I would highly recommend Phases Truck and Auto Repair Shop in Colorado Springs CO to all.

Phases Truck and Auto Repair is one of the best auto repair shop in Colorado Springs, CO. I was attended to immediately they are kind and curtious professional truck mechanics who are dedicated to there customers. These guys were very professional and hardworking. They have worked on my different cars for the past 5 years. I would highly recommend Phases Truck and Auto Repair Company to everyone.

Need an auto repair shop in Colorado Springs? I would recommend Phases Truck and Auto Repair. They provides the best automotive repair. They completed my car service on reasonable rates. Staff were very professional and hardworking. Due to their briiliant work on my car, they won my heart. It was Superab. And I must saying you ... Just Try them once.. You will always go their than any other

I was extremely impressed with Phases Truck and Auto Repair customer service and with the quality of the work. I went their for my car maintenance. I checked, the staff were very professional and hardworking and they were treating to every customer with a friendly behavior. I would highly recommend them for automotive repair in Colorado Springs, CO.

Top notch customer service. We have had a lot of work done on my car and have been very satisfied with the results.

Casey and Jason are my heroes. I met Casey after dropping off my 2000 Jeep Wrangler and Jason I met months ago from a different shop.I found Phases by actually tracking down Jason to work on my Jeep after Bach Crawlers in Palmer Park left me wanting. Jason busted his butt to get my Jeep done right and remedy the short comings of the other shop in a hurry. I refuse to let anyone else touch my Jeep than this shop and more specifically, Jason.

Thanks for taking care of us in a pinch!

Came in and got some awesome service, I highly recommend checking this place out if you want the job done right every time.

Good people who know how to work on trucks

The receptionist Alyssa is super rude, I dread getting her on the phone. I will pray they get a new receptionist. As far as the me trusting the shop to repair my vehicles, I have been bringing my vehicles to Phases for years and always had good luck.

Fantastic mechanics and excellent customer service. The staff is professional and exceptionally nice!

AMAZING customer service!!!! Our GMC 3500 Diesel sprung a fuel leak as we were passing through Colorado Springs from Bozeman, MT...the mechanics at Phases met us at in the parking lot, fixed our problem and had us back on the road in less 15 min! AND...Alyssa, at the front desk, went above and beyond to assist us with additional needs!!!!!

Buyer beware!! 1 week job took 9 weeks to complete. Everytime I called they were just finishing up and had a new excuse.

Awesome company very fair and promptMarty is such a great asset to there company and his knowledge in this industry is priceless in diagnosing the problems and determining the solution to the vehicles problem for repairs

Fast helpful service

Great Service and Very Friendly!

Ok place, not the fastest at getting you in and out and not always fixed first visit

Good honest people here.

Great experience with Phases Truck and Auto