Outstanding service!!! The team was able to squeeze me into their booked schedule and order and replace my radiator and a few other pieces within 24 hrs. They also followed up after the visit to ensure everything was working as expected! Friendly staff and great prices! Will continue to use in the future.
I have known the guys down at Integrity for years. Jeff, Dave and the entire crew down at the shop have always done great work on my car, give great tips on how to keep my visits less frequent lol, but most importantly I have always left feeling my car has always been in the best possible hands. I can not enough great things about the people at Integrity Auto and I thank you all so much for how youve always taken care of me there
The Best! Period!!I never leave reviews but felt I should simply to pay it forward. I was in a bind. In the middle of a road trip back to California. Leaving Denver I started hearing a knocking noise under my car and was contemplating driving home to CA before getting it checked out. Thank god I didn’t. After calling a handful of places it was Mark that answered my call with care so I decided to go with them. I am so happy I did. After just an hour they showed me the issue that could have turned ugly if I didnt take it to a shop. The technician (Stock) was invested in taking great care of me and took care of the issue. The whole vibe was awesome. These total strangers turned into guys I will always remember. And after 2 hrs I was back on the road again at a VERY reasonable cost. Im now in AZ and all is well. No noise. No issue. HUGE thank you to the guys at Auto Integrity…I truly appreciate you.
They’re amazing!! You found the one automotive shop where the name is not just a name. The owner Dave, Jennifer behind the desk, and all of the staff are genuinely kind and good people. They ask a fair price and are always honest about what you actually need. They do everything they can to help you and I HIGHLY recommend them.
Integrity to the rescue! Been going here for thee last 5 years for all my older vehicles to ensure that they are running well. Have never been charged, offered or pressured to do work that was “extra.” They are honest, bottom line. Just worked on my son’s 2002 BMW, and performed work that the local BMW dealer wanted thousands more to accomplish at a fair and reasonable price . Absolutely recommend these guys!!! Dave and Jen are awesome!
Amazing place! Im from out of town and had a emergency situation with my car, they got me in on a busy Friday and Ive since returned home safely! I will be forever grateful for this place.. awesome people who work very very well together and a great homey place to go if you need HONEST, RELIABLE work done!
I have been going here for about two years now. They have serviced my 2004 Dodge Stratus and have kept very great care of it. I couldnt ask for a better shop to help me maintain the health of my vehicle.This last visit I brought my new Ford Explorer to get an oil change. It was quick and easy. I am happy to let Integrity take care of my new car!
Dave and his team went above and beyond with their customer service. I felt valued and informed through the process. The team was able to complete the needed repairs in the time frame given. I will continue to use integrity auto care in the future.
I had seen many good reviews and decided to bring my 2002 Ford Expedition to Integrity. I was guessing that a spark blew out which ended up being the case. Dave and crew got it re-threaded and back to running much better. Reasonable pricing and upfront. Will not hesitate bringing my vehicles back.
I took my truck here for the first time in March 2021 for a general 5,000-mile service. The service was under 1 hour and I felt the staff was genuinely honest with me about the needs of my vehicle. They conducted a full inspection, changed my oil, and rotated my tires. I enjoyed my time waiting and chatting with other staff members. It made the wait time go by quickly in their very inviting atmosphere. I will be a regular customer with Integrity moving forward thanks to the staff!
Integrity Auto is the shop I will always take my Hondas. Trust worthy, great customer service, and thorough maintenance in service. Hands down an A++ establishment!
Love this place! It is the only place we will take our van for service and the only place we will recommend to others. They are quick at scheduling when it works for me, very honest, and fair priced. I cannot say enough good.
I went to get my fan belt and ac transmission repaired, they did great work on my car and I was out of there within 3 hours. Great prices indeed. I would recommended these guys to anyone.
I think I found my new mechanic! I was really impressed their care and concern of my cars issues. Having an honest, reliable auto shop is a major weight off my shoulders and I really wish I’d found them sooner!
While I understand this business was swamped with many other customers at the time, I still feel the communication could have been far better. With little exception I was never called back with status updates and had to follow-up repeatedly to track my vehicle’s repair.
Great place to an oil change. Thankful for quick service with a friendly smile!
Havent had any work done yet on my truck but when I do Im coming here. I spoke with Mark and he was very friendly. He gave me an estimate over the phone. I called around for other estimates but all they would tell me was that I needed to make an appointment and have one of their technicians look at my vehicle. Another shop that I called, which I will review on their page, took my info and never called me back.
I’ve used integrity before for oil changes and they’ve always done a wonderful job. When my moon roof needed repair, they did not charge me any unnecessary charges ie. diagnostic ( other places required)as was not a motor issue. Very honest and trustworthy shop! I’ll come back whenever I need service again! Thank you for treating me and my car wonderful!
While driving from Kansas City to Colorado Springs my check engine light came on with a warning that the engine was overheating. We showed up to Integrity Auto Care the minute they opened the next morning. Without an appointment they got us right in because they knew we had a limited time in Colorado Springs. My wife and I were in town for a three day weekend and Dave, Jenn, and the entire team did everything they could to get us up and running so we could get back out and enjoy our time in Colorado Springs. They went above and beyond expectations in every way possible. They gave us a ride to a restaurant and picked us back up when the car was finished, gave us great tips on what restaurants were the best as well as some great tips on what tourist spots we should see with a limited time frame. They even gave us a line to text if we had any other issues during the weekend while they were closed. Dave even sent us a follow up text the next day to make sure we had made it back to Kansas City. If Integrity Auto Care wasnt 8.5 hours from my house it would be my auto shop for anything related to my car. This is an outstanding business with exceptional ownership and staff.
Absolutely amazing experience! Great staff and great service. Would absolutely recommend everyone to them!
Very detailed in fixing my car and at a great price.
Brought my car in the day before a weekend holiday and they were still able to get to my car quickly they helped let me know what was wrong with my car unfortunately it just wasnt worth fixing lol
Integrity has been extremely helpful in helping me make the best decisions regarding auto repair. Their staff cares for each client coming through the door and will always find the best and most affordable way to overcome any car troubles. They will never make major or minor repairs on your vehicle without going through all the options with you beforehand. They will keep you up to date on any repairs or maintenance appointments. This is a reliable and trustworthy local auto repair company I highly recommend.
The name says it all. We appreciate the shop’s honesty and timely service.
Went to these guys to do a pre-purchase inspection on a used vehicle I was looking at buying from a local dealership. They were able to fit me in later that same day, and at a good price. Unfortunately for me, the car I brought in for them was in need of a ton of work.Fortunately for me, the mechanic (John) really knew what he was doing and noted a bunch of crucial repairs and issues almost instantly. Within a few minutes of having it up on the stand he had a long list, and was taking pictures to document it for my inspection paperwork.It quickly became apparent that I wouldnt be buying this vehicle, because of how many issues it had. I was offered a very generous discount when I said I was not going to purchase the vehicle anyway, and it was fine for them to cut the inspection short.Brandon and John were both great, and they didnt waste my time or money. Ill be bringing future vehicles here for sure.
My roommate and moved to the area 5 months ago. We both had issues with our trucks and needed some repairs done along with maintenance items. I shopped around and found Integrity. They showed me each issue, explained in detail what was wrong and was upfront. I would highly recommend their service and trust them. They definitely will earn your business & trust.
Absolutely love this shop and the personnel in it. The technicians are knowledgeable in their trade and will tell you exactly what is wrong and also give recommendations on what may need to be replaced soon. They do not try to scam you into getting more work done than what is needed. They will install what YOU ask for and nothing more than that, but as said prior, will give recommendations on future work. Dave and Jennifer are very personable and make sure you are taken care of. I recommend this shop to anyone looking for honest work with fair pricing and master tech quality.
Great people, great service - definitely our go-to mechanic from now on.They’ve worked on our car’s engine and our car’s brakes and the service was speedy and superbly done each time. Rates are very reasonable and they’re also military friendly.
I originally left a one star review. I changed to a 5 star review because the owner reached out to me about fixing the problem that one of their old techs have caused. They fixed it and they did an inspection for no cost. They did all of it for no cost. They stand true to their name and they were so friendly and professional that I felt bad about leaving a one star review before calling them about the issue first. You guys are great.
They got me in fast and had it fixed the same day. My heater was not blowing out heat and a cold front was coming in. I had heat just in time. Thanks to Jeff Kempkes for getting me in so quickly and to the rest of the crew for being the best.
I smelled fuel and car was running really rough so I brought my car to Integrity to have it looked at. Having felt like they fixed it Dave the owner wanted to check it out before calling me. While driving it the engine basically blew up. Dave notified me of the unfortunate incident and to my surprise he found another engine for my car with a lot less miles. The best part I only got charged for what I would have paid originally! I recommend Integrity Dave is a honest man with a honest shop!!!
I have been taking my car to Integrity Auto Care for more than two years now after moving to the area. They absolutely live up to their name. They consistently provide me with honest, clear assessments on whats going on with my vehicle and also tell me what maintenance work will be coming up so I know to budget for them. They even shopped around to find me a part at a better price last year when a rock hit my AC. Give these guys your business. You wont regret it.
In all of Colorado Springs and Monument, this is my favorite shop. Brandon is sharp and is truly a car guy to his core. Theres no run-around, no extra fees, and if money is tight, Brandon will prioritize the repairs and work through the list as I can afford it. I like to know the technical details and he takes the time to explain the issue and even show me the faulty part and what to look for myself. This isnt a repair mill where you are rushed through like cattle. Just good quality work done by people that live up to the name of the business. Integrity runs deep.
It takes a lot for me to turn one of my vehicles over to a mechanic but I know that if I ask Integrity Auto Care to fix my vehicle, they will take care of it correctly and for a fair price. That is great piece of mind.
Got me in on short notice for a well-priced pre-purchase inspection that helped me negotiate a better price for my used car purchase.
These guys go out of the way to take care of there people
They were friendly, professional and were well aware that these are difficult financial times we are in. I got the spark plugs to be replaced and it was done promptly and professionally. I am referring a friend there and know they will deal with him fairly.
We take all of our cars to Integrity. Including old classics that need TLC and newer cars with electrical issues or major maintenance. The crew communicates very clearly so there are no surprises, they look for ways to save us money and help us evaluate which repairs are needed vs which would just be nice to do if we can. We have sent many friends to Dave and the team and will continue to. This is what your neighborhood garage used to be - trusted - professional.
Unbelievable service. unbelievable work done to my foreign car. Wish i could give more then 5 stars. Customer for life
I had been scammed by other mechanics a few times and looking for an honest place for auto repairs. Read their reviews and saw they won top auto shop in best of. They were extremely honest. Other places had told me I needed to replace the whole AC compressor. Integrity diagnosed as simply needing a recharge, which they did. It works perfectly. I consider them to be my auto shop now.
I came in because my car was making a “funny” noise and they fit me into their already packed schedule. They helped reassure me with my safety before I went on a 14hour road trip.Great bunch of guys.They also followed up with me by text and email afterwards.I would come here again.
The staff is friendly and super helpful! Everyone from the front desk all the way to the mechanics and the owner are all great! I was very skeptical of being new to the area and not knowing any good repair shops, I saw this one and now they are my go to mechanics!
Love the energy of this place the people are thoughtful and genuine. I was worried the first time I took my truck here that the name would just be a gimmick. Now I wont take my truck anywhere else. The work is always great and price reasonable.
After getting an Alignment on my Ford F-150, my steering wheel was off center. I let Dave know and he had me bring my truck back in and they were able to realign and center the steering wheel.
My wife and I have been here in the Springs only about a year, so I was a bit leary as to who to take my vehicles to for service. We were in a situation where I needed some repairs on my truck and needed a rental So I went to I-Drive Auto...who in turn recommended Integrity Auto Care. I couldnt be more pleased. These folks are professionals and do EXCELLENT work at very reasonable prices.Dave and the folks here at integrity have very quickly gained my confidence and respect. I love their respect and love for our vets...as I am one. Thanks, folks, and Ill be bringing all my work here and recommend them to everyone I know here now.
I was having issues with my car after moving from across the country. I decided to take my car to integrity to get it checked out. The team does an incredible job! My car feels brand new! They are very honest and trustworthy. I was always updated with progress. I would definitely recommend to anyone who needs any type of work done on their vehicle!
They were all so nice and the service was crazy fast!
Ive taken my vehicle here twice and both times I got exceptional service. The first time it was under warranty so that was a simple exchange. They called the warranty company for me to make sure the warranty was valid. The second time was a more emergent call and they were available to take my truck the next day. They stayed late while I was getting a part from another shop. I really appreciate small businesses and these guys are great!
Rear brakes and fluid changes were good. We explained we were moving away and needed the car for one last 1,200 mile drive with an infant riding in it and the ball joint they replaced for the trip went bad in less than 2 weeks and made for sketchy trip. No response from the owner who had originally texted us asking how the repair went...
Integrity Auto Care stands by its name. They are a team of integrity! They are knowledgeable and caring. They took care of me quickly and were very friendly. They explained what my car needed now and what could wait but will eventually need to be taken care of along with a quote so I can budget for it. They have taken the time to personally reach out to me to follow up after services were completed. I have found my go-to mechanic.
Good service. Honest, available and I knew where I stood during entire experience
I was having some car troubles and took it to the dealership for diagnosis. They of course wanted a ridiculous amount of money, so I shopped around. Integrity had my car fixed for much less than the dealership wanted and even brought my car to me at work when it was finished! They were great! Will definitely see them in the future!
Great service, great prices! Very helpful guys
A great group of people, always will go there and fair prices
Thanks to the team at Integrity! They have worked on two cars for me personally and our companies vehicles, and they have terrific honest service. They have always had service done on time and always have good options for economically Repairing and maintaining a vehicle. They even evaluated a car that I was thinking about buying! These guys are terrific!
I would first and foremost like to thank Dave and his techs at Integrity Auto for the superior service(s) they provided when my vehicle went down with a bad u joint issue! I called Dave and he scheduled an appointment for the next morning even though they were busy. The issue would have taken another shop a couple of days to resolve but the crew at Integrity had me back on the road that same day and even provided a ride to and from my house while the work was being completed. The price quoted was very reasonable and came in WAY under what other shops quoted! I can say overall that I’m more than satisfied with the service I experienced with Integrity Auto care and would strongly recommend checking them out before you get service anywhere else. Integrity Auto Care is locally veteran owned and operated. Thanks again to Dave and the crew! John T.
Everyone at Integrity Auto were wonderful. Very friendly service. They were able to fix my AC and get me back on the road.
I was referred by a friend and my friend definitely had the best advice. Integrity auto service is fast and convenient. I have called them for same day service and they were able to meet and please my needs. They are very honest and they always offer some great deals to make the pricing of your service not break your bank or tear hole in your pocket. What’s even better is they offer military discounts to military personnel 👍🏽 I definitely recommend Integrity Auto Care! Thank you Dave, Jenn, and to your mechanics I appreciate you, you guys are the best!
Great place better people
I brought my Dodge Journey in for an oil change and the tech found the oil/coolant leak and gave me a heads up so I knew to keep my eye out. They were honest, friendly and not pushy at all.My journey is currently at integrity getting the oil leak fixed. I feel comfortable having a mechanic that I can count on. They will be the only ones fixing my car for now on! Thank you integrity for keeping my car going!
This is the best shop Ive ever visited, my car had minor issues and it was fixed quick, these people are honestly some of the best customer service and vehicle repair in Co Springs. Unfortunately, Im leaving to California but if Im ever around again or have friends who need some repairs, this is definitely the place to bring your vehicle.
New to the area and needed professional attention for our car. Ever since we took our car there we have had PROBLEMS AFTER PROBLEMS. We have paid so much money for repairs in the last year and our car keeps having a new problem right after. We are done with them we dont trust them at all. Taking our business elsewhere for now on.
A wonderful and unexpected experience. I have never had service work done that started on time and was finished when promised!The staff were friendly and helpful.Highly recommend Integrity Auto Care!!
My first time there. Had an oil change and two flushes. Fair price and Dave dropped me off and picked me up after the work was done. Great experience. Work was done as said and timely and the customer experience was top notch. Hard to find a trusted shop. But I’m bring my car back there again and would recommend it.
Great people always have great service
I highly recommend this place. Courteous and knowledgeable staff.
Highly recommend this shop very professional and reasonable price
For years I had trouble finding a mechanic shop I could trust. This shop is really great to work with. They always do repairs right, big or small. I have used Integrity Auto Care for 5 years now and I wouldnt go anywhere else.
Very happy with the service. It was nice of them for giving me a ride home after I took my car there. My old Honda is running good than ever. They dont give up until they solve the problem. I highly recommend! Thanks Integrity Auto!
We just moved to town and we asked for a recommendation from a friend for a trustworthy mechanic to work on our car. Integrity Auto was their first choice and we are so glad we took their advice. They did a great job and Ill be taking my cars there when its needed without hesitation. I highly recommend you give them your business.
I was referred to them by a family member. I have an older model Mercury Van. They have done several repairs for me over the past few years from simple to complicated and have done excellent work. They are concerned for your safety and will explain plus prioritize what repairs are needed first on your vehicle if there are several. They are very friendly, and customer service is excellent.
Great service! I know nothing about mechanics, so I’m always afraid to go somewhere new. Integrity Auto Care didn’t take advantage of this, and worked on what I needed and didn’t pressure me into anything else. The service was great, too. The owner drove me to work, which beat walking in the 100° that we’ve been having, and they even worked with me to get my vehicle after hours. Thanks again, guys!
The best auto shop in the springs. Ditch the rest and go to the best 👍
The engine for my Lexus went out, and i needed a whole new engine. Integrity auto helped me through the whole process and were fair with the price and telling me what was going on. I had my Lexus at other shops before taking it to integrity, and none of the other shops gave me good estimate and didnt care about my situation like integrity did. The everyone at integrity was very helpful through the whole process.
So about 3 to 4 months ago I went had my oil change. Asked them check air filter and everything. Im now sitting here change my own oil. I cant even get nut off drain pan because its been striped. I looked at air filter theres leafs, hair, sand all in the filter suck to the housing. Theres no way they checked it like I asked. I do not recommended them at all.
I’m a appreciative customer of Integrity Auto Care. Their service has always been the best which is the reason I always return to them when I need car care.
I have been through hell and back with my car! I was referred to Integrity Auto Care through my dad who knew Jeff. I was really scared and hesitant because I literally just had my car in a different shop that really messed up my car and I spent $7030 at this other shop and got a new engine and more and my car still was not working properly. Other shops didn’t feel comfortable looking at my car or helping me because it was just freshly worked on and was having issues from the previous shop that worked on it. Both of the owners Jeff and Dave at Integrity Auto Care brought me in with open arms listened to absolutely everything I had to say and we’re so kind and patient. They are a very busy shop from what I have seen but these guys have really been here for me and taken such good care of me and never made me feel like I was a bother! They have put in ALOT of time figuring out what exactly is going on with my car! We found out that my new engine was having issues (luckily it was under a warranty) so I had to get yet another new engine. They REALLY care a lot about their customers and go above and beyond like I have never seen from an auto shop! I have even had to call them since my new engine because another issue and Jeff has personally came to me twice to help and take care of the problem I was having! They are a truly blessing! I would not have my car right now if it weren’t for them, they never gave up on me or got frustrated with me, they stayed with me until we were able to figure out ALL of the issues my car was having and fix everything. This is one shop you truly can walk into and TRUST and know that they WILL take care of you and they DO CARE about their customers!
Integrity Auto is A+++++ in service, performance and customer service. They took the time to address any and all of my questions and concerns. Shout out to Jeff and his entire crew including Jen. They were all top notch in my book!! Thank you everyone.
Very communicative and professional.
The staff here have to be some of the most generous and kind hearted people I have ever met at an Auto Care shop!! My jeep stalled out near them and I am SO thankful that it did. They ran a diagnostic, went through trouble shooting my vehicles issue, and had me back on the road in a timely manner. They are incredibly good at what they do here and I will definitely be bringing my vehicles back if needed.
These guys are the only mechanics I will ever take my car to again. Finally a shop where things are done right for a fair price. If your considering taking your vehicle here I strongly recommend that you do. You will be happy you did!
The staff here is out of this world. They are all very down to earth and were a lot of fun to interact with. My husband and I went in with a mystery issue and they were very thorough and kept us updated everytime they found something. It was the most enjoyable experience we have ever had dealing with an auto center. We cannot recommend them enough. If youre looking for great service and affordable prices just stop what you are doing and go to Integrity Auto Care. You wont regret it.
Fair pricing. If you want mechanics who actually give a damn about your car this is the place to go. Got my front brakes replaced and they even went above and beyond to check my rear brakes, and also helped diagnose problems with my tire pressure. Went to Express Auto near Citadel Mall first to get the brakes checked, ends up Express did not check the rear brakes only the front. Should have been going to Integrity in the first place. BONUS: they have coffee
This was my first time visiting Integrity, and I had a good experience with them. Friendly, didnt have to wait long, got a ride back to my home, and cost was reasonable. I found them from conducting a search on the web for top mechanics here in the Springs, and they were on this list. I plan to try them again.
Good value. They live up to their name.
Incredible, honest service. I was buying a used car and needed to have it inspected before purchasing. Jeffs team was amazing! I brought in three vehicles to have inspected. The first had no issues, but they caught several things wrong with the second and advised me to avoid purchasing the third because of common maintenance issues with the make and model. Because I trust Jeff, Chris and the rest of the team at Integrity Auto Care I know Im getting a great deal and have an honest shop to back me up. This isnt the first time Ive used their service and certainly wont be the last. I cant recommend them enough, do yourself a favor and just work with Integrity Auto Care, you wont be disappointed!
These guys are honest and know their stuff. Dave has been very helpful each time Ive gone in. The technicians are also very nice and down to earth and will explain everything to you as well. Thanks for the awesome service 👍.
Beat customer service I’ve experienced in a long time! Everyone seemed very knowledgeable and went out of their way to get me in for a service on a short notice. They provided a complementary inspection of the things I asked for and gave me a web link to veiw the detailed results and photos of what they found. And as far as the price, it was much less than getting services done at a dealership but again treated with excellent customer service. Highly recommend giving them a try!
I had a great experience here and got to know the owner David a little bit. I didnt hesitate to become a member of the car care club. I am happy to bring my car in to Davids shop for its health and well being!
Had major front end work done. They did it right the first time. Reasonably priced. Car was returned in good condition.
Fantastic service all the way around. Checked up with me 2 days later to make sure I was fine. Best prices in town, best mechanics, and best owner. Highly recommended to anyone who wants true professionals fixing their car or truck.
I have been taking my Mini Cooper S there since I bought it. Always get great service. The staff is very knowledgeable and the prices are very reasonable. I also have no issues getting an appointment. They also offer on line booking. They offer a shuttle if needed too!
Theyre awesome. Super friendly and they make time to squeeze your car in when youre in a time crunch. Reasonably priced and they do great work.
Integrity Auto is the best mechanic Ive found here in Colorado Springs. All of the staff is very courteous and knowledgeable. I had my condenser/air conditioning fixed as well as my rear brakes replaced. These guys are quick and very efficient. Highly recommended.
These guys seem to be about the Integrity they chose to represent their business. They will get your car fixed correctly and treat you wonderfully along the way. I appreciate every interaction that I have had since I brought my money trap to them. Theyre working with me to find the best solution to a really Raw Deal that I got stuck in. Ill never buy another car without letting Dave check it out first.
My Chevrolet received a thorough diagnosis which resulted in replacing the left wheel bearing. This stopped the rumble noise. Two other shops had indicated the wheel bearings were okay. Thanks!
These folks live up to their name, bringing integrity into all of their interactions. I’ve never had an auto shop follow up with me to ensure I’m still ok/satisfied until I went here. There’s a lot to figure out in life, but I have my mechanic lined out, and that is a huge blessing/relief! I recommend them without reservation.
Love this place! Very ethical and trustworthy. They do a great job and do so in a timely manner. Their prices are fair and the service is amazing! We have lived here for about a year and finding a new mechanic we could trust was a big concern. So glad we found these guys and highly recommend them!
Was recommend to this shop, and I see why! The entire staff is friendly and knowledgeable. Had my car fixed extremely quick!