They were able to take my car a day earlier than my appointment and they had a repair estimate the same day. They were not pushy at all when discussing repairs and understood that auto repairs can cost a lot. They completed my service the next day, the car was running great and they even vacuumed and cleaned my car! They will definitely be my go to for auto repair.
Such a great place to go! They take their job very seriously, always exceptionally friendly. They’ll never make you do things that aren’t entirely necessary at the moment. Great about laying down the options for you. This will definitely be where I go in the future for everything related to my vehicle. I’d highly recommend to anyone in the Springs area!
I worked with David and we worked with the auto warranty company CarShield (WORST WARRANTY COMPANY EVER!) Honest and Accurate Auto Service and their team worked with me on that warrantys inability to approve an obvious claim for 3 weeks. David was able to handle their rude behavior, their slow approval process, and getting all the necessary paperwork submitted on time. They were also able to send me the same information that I appreciated they did for me. My car was in the shop for 2 months because of carshield having to send their own transmission (which hopefully will be long lasting! But wont know for sure) I appreciated their work ethics and honesty!
We have used this facility since it opened. We have always been treated tremendously. This experience was no different. Jesse and his folks worked hours and hours on an ever-changing brake issue. They would not let us go until they were completely satisfied that our truck was safe and sound. It really means something when the owner of a shop personally oversees the progress of the work being performed in his shop. Thank you, Honest Accurate Auto Service!
This is great place for auto service. They go the extra mile to make sure things are done correct. I recommend this place for all your auto service.
Always have a great experience with Honest Accurate! They communicate with us well and always keep us up to date with development quickly so we can make the best decisions. Highly recommend.
Very good professional garage for auto services. They let me know what was needed and got my approval before repairing my service van. Work done by a professional auto mechanic. Great service, I recommend this business.
They were very professional and great to work with. This was my sons car who had just been deployed and was working with me out of state. Very accommodating and very helpful! Definitely recommend!
As always, we had an incredible experience, Jesse always takes the best care of us. We can’t imagine considering going anywhere else as we have had all our cars maintained at Honest Accurate Auto Service.
Amazing customer service and friendly employees. My only place to go for any automotive repair.
I made an appointment on a Sunday for the following Tuesday. I live about an hour walk away so I declined the shuttle expecting to walk home and then turn around when I got there and walk back. I dropped it off early in the morning and had an appointment so I didnt anticipate it to take too long.However, when I dropped it off the person making my appointment literally chuckled and said we will try to get it in at SOME point today. This left me a little concerned. I decided that I was prepared to wait around 4 hours anyway so I would just walk home, hangout and walk back when I got the call.Four hours is an extremely long time to make someone wait for an oil change, something I can do (with the right setup) in around 20-30 minutes by myself. But they didnt make me wait 4 hours. By the time I got a call about my vehicle 8.5 hours had elapsed. They clearly were busy, but it seems insane to not just crank out oil changed between larger service issues. Especially considering WalMart can do the change in 15-25 minutes on a walk in for half the price.Despite the extreme wait, the changes was perfect and the inspection report they provided was very detailed and accurate to what I would have expected. The price is reasonable for the kind of high quality work they do here. I would have easily given 5 stars if not made to wait an entire day for an oil change.
Great experience. I had a weird problem with the AC that was tough to figure out and it now works perfectly. Randy kept me informed the whole time and was very thorough. Honest and accurate. They do the name justice
Came in for diagnostic help with a dead engine. David was very kind and knowledgeable, and really helped us out a lot. This was my first time here, and Honest Accurate came highly recommended by everyone i talked to. Id say the same!
They stayed true to their name even when things got tough. They had fixed an oil leak and took care of a bunch of other misc maintenance items. Last thing to do was to wash the caked oil away and take it for a test drive! After washing it...it decided to not start for them. As an engineer, I know how situations like that feel. A client was given a time estimate, a dollar amount, and now life surprises you with test of your tenacity and stress management. This crew passed lifes test.They provided a loner car for a few days while they tracked the issue down. Turned out it was an unsealed ECU that had let some water leak in. The seal was presumably broken from a previous owner opening it up and forgetting to reseal it. They ordered a replacement ECU, programmed it, and installed it for no extra charge. I offered to pay for the replacement ECU since washing the oil off the engine was probably just the final nail in the coffin and not the real root cause, but they insisted on not charging for it.Great work!
We have been customers of them since 1999. Love that they really are Honest and Accurate. We have had them work on 6 of our vehicles since then. Never an issue with their work or diagnosis. We have a 2004 CRV with 250,000 plus miles and they are the only ones that touch it since it was new. Cannot say enough good about them!
We have a 1990 Honda Accord. Honest Accurate Honda is the only place that works on our Honda. We have always received excellent workmanship and professional service. We highly recommend this business!
These people are Wonderful!My daughter goes to school at UCCS and had her car break down. I called Honest Accurate and they helped arrange a tow and then got her car all fixed up. I got texts from them with status updates and they called me about any changes they found as they worked on it. Was able to pay over the phone and they even arranged to come pick up my daughter so she could pick up her car when it was done.Everyone here is great. TrustworthyOK, so my daughters car broke down again couple weeks later, same issue. I called Honest Accurate and they went above and beyond! Helped me arrange a tow, which was reimbursed, got to work on the vehicle right away and covered all the costs under warranty to fix it up again. Not a single dime did I have to pay. These people are so Wonderful. They are so trustworthy they feel like Family
I’ve used honest Accurate twice now on two separate cars. Both experiences were better than I expected considering how some shops can be.On this most recent visit I took an older vehicle and not wanting to spend a bunch of money but expecting an expensive bill considering it was electrical. They kept the car for two days looking for the problem, and also did a full complimentary vehicle inspection with a detailed report while it was there. They finally replaced the ignition switch on the second day. I walked out with $175 bill. They could’ve totally taken advantage of me not knowing what was wrong with my vehicle and charge me for a bunch of extra stuff like most shops do. They didn’t. I hope they never go out of business! I’ll be using them for all of my vehicle maintenance needs. Highly recommended!
We worked with Jesse who kept us up to date on repairs and worked hard to make sure the repairs were as affordable as possible. I love the texts they send with pictures of your car as the work on it, very upfront and visual in all they do, you know they aren’t trying to hide anything or rip you off. Will be going back for any other car repairs I need!
I never take my car anywhere else. Had some work done previously to my car and come to find they didn’t actually fix my problem! Honest auto’s mechanics were able to identify what exactly was the problem in a fraction of the time and for a fraction of the price! It’s almost like I got a brand mew car. The team is exceptional with communication but David is usually my point of contact! Wouldn’t trust anyone else ever! Honest auto all the way !!
Hopefully this post can put some suspicions to rest. I just moved to Colorado Springs from Oklahoma and was new to town. Most mechanics in the area like Midas and Jiffy had really bad reviews and I didn’t want to risk it. So I took my chances with a family owned shop because there is a reputation to uphold; which they’ve did well by the way. They give good/competitive quotes and great pictures of diagnostics to your car. The staff is patient and will explain what is wrong with your vehicle. So, I will definitely recommend this mechanic to anyone who wants great all around service.
The seals in my engine were leakingthey fixed them and gave me a two year warranty on the work. The engine was leaking again and they honored the warranty and fixed an additional leak and the engine is good for another 200,000 miles. Now, I have an electrical problem and brought it in and there’s a short somewhere in the electrical system of my car and because they’re such a professional, honest, and trustworthy company I know I am in good hands with the electrical issue.
First visit to Honest Accurate. You truly feel the care for their customers and professional service for the cars. Glad I found them, will be back.
Theyre anything but honest here. I called about a loaner vehicle, which I was assured we could get. That was a lie. I told them the issue I was having, and they did not even address the issue I was having. AND they overcharged me $60 more then what they quoted me when I told them not to do the thousands of dollars worth of overpriced work they wanted to do. I would avoid these crooks and go somewhere else
Professional, friendly service. While it was not inexpensive or quick, I feel they did not try to cut corners or tack on anything extra like some auto shops will. They also offered me a loaner vehicle while mine was being repaired, which was nice. I did not need it this time though. The shuttle driver from the shop to my house (or business) and vice versa was awesome as well! Masks were worn at all times and they kept me updated the whole time with pictures of the progress and phone calls. Plus they offer a free check up after 500 miles (at least for my vehicle). I will definitely be going here if I need their services again!
Honest, Accurate West took wonderful care of my 2015 GMC Yukon! I needed new rear brakes and they got me in and out the same day! They left my truck in better condition than I brought it and also added a few fun useful gifts in my truck! Thank you so much for the amazing customer service!
Work was completed as scheduled.There was a bit of an issue with the final cost coming in higher than the original estimate but Randy worked with us in this matter to ensure our satisfaction.They replaced shocks and struts and performed a 4 wheel alignment.The vehicle now rides noticeably better.
These guys are AWESOME! And, when I say awesome, I really mean it! I called the day my car broke down and they were able to get me in for servicing the next morning. When I showed up, I was helped right away and was able to explain exactly what had happened/what problems were happening and they wrote everything down (that doesn’t happen normally)! The people at the desk were very kind, upbeat, and chatty - made the place feel way more homey and authentic than a service repair at a big dealership.They made sure to keep me updated throughout the day and had a quote for me by 2pm (I dropped my car off at 9am). Randy explained exactly what was going on, what they needed to do, how much it was going to cost, and how much time it would take. The repair was completed so efficiently and I was able to pick my car up the same day! Randy also gave me a heads up on other servicing that I would need in the near future and even took pictures to show an oil leak to present to my dealer so I could replace the part under warranty.When all was said and done, I went back to my car to see that the outside had been washed and on my passenger seat was a gift bag with some knick knacks and candy! Never have I ever been more pleased with a service repair. I will definitely be using Honest Accurate Auto Service for all my future repair needs in the Springs and I highly recommend you do, too. You guys rock!
Wanted to charge almost $200 for just coolant top off even tho all the other places showed it was full and did it for free. Wanted me to get all these other things replaced that have shown no issues or damage when going elsewhere to compare and have them examine it... And those places found no issues. They charge dealer prices or worse and for unnecessary fixes. Astronomical labor charges. And other folks looked at the whole system and found it to be just fine so nothing was even required for the coolant system....Already overcharged at the other location too.
This was only my second oil change at honest, accurate auto, and both times the waiting area is very comfortable. Always stocked with drinks and now they have individually packaged snacks. what I especially like about the service is they dont try and push on a bunch of unnecessary add-ons. They did, however, let me know when my next service was, what I would need to have addressed, and how much it would cost. Very thorough. Very fair.
Always a pleasure using this company. They are friendly, knowledgeable, and professional.
I plan on being a lifelong customer here! I am treated so well, work being done is fully explained to me and I don’t feel pressured into anything. I truly trust they are telling me the truth about my car and offer very fair prices. The customer service is Chick-fil-A level.
I have been taking my cars here for years. Always excellent, reliable service. It is clear why they have been in business so long!
Ive been coming here for the last 2 years for Subaru service. This week, my rear wheel bearings and water pump failed. All in the space of 30 minutes😯. I had my car towed to Honest and Accurate. By phone the next AM, Eric closely listened to the symptoms I described by phone. A couple of hours later, I received a text with photos and a very detailed written examination of the cars condition. Plus a phone call. The car required new rear wheel bearings, a new water pump, timing belt kit and related services. I also opted for an oil change, differential services and power steering flush. This was a lot of work. I did not have an appointment. All work was done within 48 hours. And a 3 year/36000 mile warranty is included for free. Cars are expensive to maintain...even non-fancy cars. If I am hit with an unexpected large repair, or just a routine oil change, I will continue to give Honest and Accurate my business. Thank you AGAIN for expert service, speed and communication. Im very grateful I have you as my go-to mechanic. Especially when a major repair is necessary.
Had a bumper to bumper for a cross country trip, great service, shuttle AMD pointers on what needs doing on my return😁
I was very pleased with their work.
You got it done so I am happy. Thanks Tony
Very pleasant and knowledgeable. Patiently answered all my questions and helped me make good decisions on areas I didnt feel very educated with. I will feel comfortable using them again in the future. Thank you!
The work was done quickly and efficiently and has a good guarantee to back it up. We have used this shop for many years and have been very pleased.
Honest Accurate on the west side of Colorado Springs is the absolute best business in town! Their customer service is unprecedented. As a military family we’ve moved so much and I’ve had my fair share of bad experiences with car mechanics. This place has set the Standard! They provide a comprehensive analysis and explanation of diagnostics with pictures via email/text - and explained exactly what’s going on with your vehicle and the necessity/priority of fixing it. The technician was extraordinarily thorough and demonstrated their level of integrity throughout the entire process. My husband and I won’t go anywhere else! Props to Jesse and his team!
The folks at Honest Accurate Auto Service are wonderful! They treat you like family here. I had to have major repairs to my Toyota 4Runner a couple of years ago, and recently needed new shocks/struts. I was delighted to discover they sold good quality tires, and added this to my service request, which saved me from having to deal with the impersonal tire stores! They keep me posted every step of the way when they work on my vehicle and I won’t go anywhere else. Definitely recommend them highly without reservation!!
Kept in communication with me. Did paperwork that I knew nothing about (warranty) Understood my lack of knowledge in cars and did not make me feel like I was being cheated….just like their name…HONEST they are.
After moving out here from CA, I needed some help getting my Mustang back in shape, and found exactly what I needed at Honest Accurate Auto on the Westside. Randy K. was fantastic, guiding me through everything that needed to be done in a kind, honest and professional manner; I recommend him very highly. They even offer shuttle service out to Manitou; am definitely a customer for life. Thank you Randy, Jeff, and the gang at Honest Accurate Auto!
Bottom Line - Honest Accurate Auto Service gets the job done right, the first time and at a fair price! You have the best technicians and mechanics working on your vehicle and they are happy to have the opportunity to be of service. The Service Advisors are all friendly courteous and knowledgeable. . They even offer an outstanding shuttle service! Top it off with a 3 year, 36,000 warranty coverage. This place is simply the best!
Our service adviser was very helpful and courteous. The work got done same day and we were even given a nice blanket gift! Thanks so much! Our repair was connected to a previous repair and we were not charged this time. Very good customer care!!
This was my first time using this business and I am so glad I found them! They are courteous, professional, thorough, and affordable. It seems like everyone likes working here and working with each other. Just a great experience.
Honest Accurate is an auto shop with integrity. I can trust them with their recommendations and quality of work.
They are honest with you and not pushy about getting something done on your car unless maybe its crucial.
Had a fantastic experience here!Everything was thorough and explained in great detail. Would strongly recommend!
I went to Honest Accurate Auto Service to have my rear shocks replaced. Prior to getting the work done, I went in for a consult for them to estimate the job. I had been told by 2 other shops that I needed both my front and rear shocks replaced, but Honest Accurate Auto Care informed me that the fronts were in good condition and did not need to be replaced. This, right here, gave me the confidence that this shop was not going to take advantage of me and say I needed to have unnecessary work done. When they were doing the estimate, they took the time to explain everything to me in detail.When I went in to get the shocks replaced, they were professional, kind, timely, honest, and very thorough. I utilized their shuttle service to get free rides to/from the shop. I highly recommend this shop.
Best vehicle repair/maintenance place ever! More than once I have brought my car in expecting an expensive repair only to be pleasantly surprised. Always honest and professional!
I can only say they live up to their name! When I got there, I was greeted and immediately attended to. I have an engine light on. A big thank you to Eric, Randy and Jeff for great service. Very friendly and treated me like family. They care!An update. Im on way home and again thank you for making my car safe to drive. A big thank you to Jesse too.
This is the best shop in the country in my opinion!! They know what theyre doing and will always go above and beyond. They dont just fix your part and send you down the road . They find out what caused it to break and fix it from the bottom up so it doesnt happen again.
HAAC is a business you can trust. My family has had nothing but quality service from them. I recommend them to family friends and coworkers whenever someone is looking for a place to work on there vehicles. They are AWESOME!
I won’t take my car anywhere else. I love that they value their employees and families by being closed on the weekend.
Very friendly staff. Offer rides, if needed. Use the 4 oil change for $100 card they sell. Its a great deal. They actually left a nice gift of travel blanket and ice scraper in my car when I picked up.
They were friendly, responsive, and communicated well through the process. They solved the issues with the car and werent overly pushy to try to get me to make additional repairs. Will probably use them again.
I have been coming here almost a year now for regular maintenance on my jeep. These guys are top notch professionals with a fair price. They dont talk down to me or man-splain my issues or concerns about my car which I appreciate as a customer the most. They care about my safety and respect my time. I love the honest and transparent communication they have too. Awesome service -- Thanks guys!
They did great work on my car that was experiencing problems starting (among other things) and it was done in a quick timeframe too, and they updated me on the progress along the whole way. Thank you Honest Accurate! You guys are the best! I will be coming back to you guys for all my future auto care needs.
Been going there for years. Great service.
Been trying to get this problem with my car fixed or a while and I’ve taken it to SO MANY SHOPS. They all say they can’t replicate the problem on a test drive and it’s costed me hundreds. Tried taking my car to Honest Accurate. They got it fixed and back to me by the end of the day, for $75!!!
Outstanding! This kudos goes to David and all his honesty.!
If I could give them 6 stars I would have. We are RVers from out of town and my truck was loosing antifreeze. I called 5 places before google showed me this shop. I am so glad I Honest Accurate repair. No only did they get me in, their diesel tech pinpointed the issues within 30 min and the truck wasback on the road in a couple of hours. I HIGHLY recommend them. Their staff was friendly, professional, and the bill was less than quoted.
This is hands down the best auto shop I’ve ever taken my car too! The staff was very respectful and informative and incredibly nice. I definitely recommend this place and they will be getting my business in the future!
Never a bad experience. They keep you informed of all the work they do or recommend. Always polite and will only recommend work if it is beneficial. They may be a pricier than some other shops however they have a 3 year guarantee and always use high quality parts. I will always suggest Honest Accurate Auto to anyone needing automotive work done!!!
Honest Accurate is wonderful. I have been going to them for about 10 years now. I would never go anywhere else. I trust them. I trust their expertise, and I think their prices are very reasonable. I am so glad I found them!! It can be hard to find a car place you like. Both locations are good, but I really prefer the West location. I trust the people there. Every time I leave I am so thankful to know that my 2009 Honda Civic is well taken care of (very important as a mom of two little girls). HIGHLY RECOMMEND.
I was quoted $3200 for only labor by a different place. Honest Accurate got it done for $2,500. Fixed a couple more issues I wasnt aware of and were very open about what they were doing and why. Did not force me into getting the work done but instead presented me options. They stayed in contact with me the entire process. Only thing I did not like was it took them a little longer than I was originally quoted but overall I will definitely be going back and telling my friends and family about them. Dave was awesome!
Always a professional group, they explain what needs to be replaced now and what can wait, to plan ahead. I trust their work and recommend them to anyone.
Professional, friendly, comfortable waiting room, free loaner car, rides to and from home, snacks, water, text friendly, washed my car (dealer always did this, but private repair shops, NEVER) explains all work to be performed to customer satisfaction, warranties their work, decent prices, and have gained my trust (HUGE with auto repair shops). Highly recommend Accurate Honest! David has earned my business, thanks guys!
I called ahead a few weeks in advance to make an appointment for several services that were recommend by HAA at the time of my last service there. I was told all my requested repairs could be completed in one day. When I checked in for my appointment, they were missing several of the items I had requested, and told me my car wouldn’t be done until the following week. So clearly some internal miscommunication there on their part. I informed them that I would need to leave town on a specific day regardless if all the work was completed or not. I received no phone call update as promised that day. Then, still no phone call the next day. Instead I received a text report of maintenance with a request for me to call them. I called and the advisor I spoke with did not offer to go through the report with me. Instead he acted annoyed that I had called. He also admitted that he hadn’t bothered to move the completed services to the correct section of my maintenance report, so from my end it appeared that nothing was completed. He offered no apologies for this confusion, was very short with me on the phone, and also disregarded my questions about the cost of some parts and labor when I went to pick up my car. I understand that my car was serviced heading into a holiday weekend, and perhaps the technicians were stretched too thin. However, it was an HAA employee who originally assured me that with my scheduled appointment my maintenance could be completed before my upcoming trip out of town, so they should not have promised that timeline if it were not possible. Very frustrated with my overall treatment here particularly by the advisor Eric who was rude and treated me like I had no right to ask clarifying questions about my several thousand dollars worth of work. I have brought my car to HAA for a few years, and always had a decent experience at the East location, but I will not be returning to the West location.
The staff at Honest Accurate Auto Service were friendly and professional, going above and beyond the call of duty.When I had arrived to drop off my car, I needed a ride to work but had just missed the shuttle. I would have had to wait another 40 minutes but one of the staff took the time to take me themselves.Later, after the car was inspected, the report I received was well detailed and a mechanic helped to explain the necessary repairs and their priorities.I will definitely come back again!
I have a fleet of six work trucks along with a personal vehicle. I bring them all to Honest Accurate Auto Service. They have always done a great job, are always extremely professional, and are the best value that I have found for auto service. I highly recommend them!
Their honest and accurate I highly recommended them . Jesse the oner is great 👍 costumer service out standing 👍👍
Great service and friendly people. Im picky when it comes to mechanics and these folks get it right! I have been going there several years and have always been happy with their work. They live up to their name!
David Rangel was above and beyond! The quality of this place and the way they treat people is the best I’ve ever seen! 👍👍👏
Jesse was wonderful to work with. Thorough diagnostics with a good explanation of what was going on and he listed most important to least important repairs versus pressuring me into doing everything. Wonderful company!
They checked my battery and electronic system for a reasonable price and said the battery was fully recharged and did not need to be replaced. I appreciate their honesty and courteous service.
As usual everyone was friendly, helpful and gave me exactly what I needed without unnecessary additions. Ie.. they always live up to their name! I love the guys and am grateful to have found them🙂. Thanks
They did a wonderful job and even took pictures of the broken parts.
Excellent mechanics, wonderful staff, great work!
Ive taken my beloved vehicle there twice now and just LOVE the fact that they really do care about doing a good job and taking care of the vehicles that get brought it. They are done the next day and Im barely without a car for 24 hours. Im gearing up to get my suspension fixed and Honest Auto is the place I will be going to. I will always recommend them, ALWAYS!!
I have had my truck worked on at this location several times. On a costly repair that took several days, I was provided a loaner car so I could make it back and forth from work. Last fall I had a steering pump replaced, but it began making noise again. I returned to the shop and they fixed it under warranty. Their shuttle is an incredible park as well. I will continue to return to Honest Accurate Auto for my repair needs.
Best shop in town!! The team is so professional and every time I take my truck in I know I’m in the best of hands. They aren’t pushy with repairs and let you know what’s going on with your vehicle. I highly recommend!!!!
Great people and explained everything perfectly to were I could understand what they were saying since I know nothing about cars
This shop has always treated me right. As their name implies, they are honest. Just recently got a transmission solenoid replaced. The work was done quickly and the vehicle runs great! I would definitely recommend this auto shop to anyone.
They listened to me without cutting me off like most car repair places do because they do not think woman know anything about cars. They were friendly and hospitable. Thank you Honest and Accurate. Sincerely, Deanna Nichols
We were visiting from out of town and our vehicle starting overheating. We were planning to leave in a couple of days, and Honest Accurate was able to get us in and get it fixed in under 24 hours. They were great at communicating the issue and providing transparent pricing. We are SO thankful they were able to get us in so quickly and help us get back on the road!!
Always great service at affordable prices. Trustworthy, honest, accurate... its in the name!
I have always appreciated the forthright service, no-pressure evaluation and advice, and professional treatment I receive from this family-like team.
Another great experience with this shop. They got me in quick, and took care of everything I needed.
They took very good care of my son who is there for college. They really seemed honest and they were quick to get back to me and helpful explaining everything. We have a new mechanic!
They are awesome! Affordable - I did the bumper to bumper service. It was my first time here and I needed a new sideview mirror installed as well and they did it at no charge because I brought in the part and it was a simple job for a 2006 Xterra - I just didn’t know how to do it. So I appreciate them helping me out!!
Great place. Randy was great to deal with.
I can always count on Honest Acura to fix whatever is wrong with my aging car. They are honest, prompt and dependable.
Working with Honest and Accurate auto has been a pleasure. All the folks there are great folks and are happy to explain the situation your vehicle is in and why they recommend particular work to be done. Not at all pushy, and rather patient with difficult customer schedules. Highly recommend them!
Jessie was taking care of me when i came in for a 4x4 inspection. He was very informative and extremely helpful. He helped me with a rental to get to work on time. He kept me updated with what was going on with my truck. And went way out his way to make me feel comfortable with having my truck there. I would recommend to all my friends and family. I like when i go to a shop and know i will be taken care of like i was family. Great job!!
Overall a very professional outfit. Start to finish they are on a different level when it comes to walking a customer through the process of servicing complex mechanical systems. Had some fairly significant preventative maintenance done to my Volvo (waterpump/timing belt/etc). The outcome was quite positive and the price was fair for the amount of work involved. Be warned though, you pay top dollar for this level of service, it is by no means a bargain garage with Fred the mechanic.I do have a minor gripe with my experience. I was trying to track down an idling issue. My vehicle had been idling higher than expected. I figured it had something to do with the throttle body, and is a common remedy to simply clean the throttle body plate, which gets stuck partially open causing the problem. The technicians seemed to think that it was a faulty throttle body assembly causing the issue. I declined in part due to the excess cost and wait time to have the part shipped to the shop. Fast forward and I decide to tackle some tune up tasks, including the spark plugs. Turns out theyre the originals (Im not the original owner), and hadnt been replaced in over 100k miles. Sure enough, simply replacing the worn spark plugs fixed the high idling. I mention this because it seems like an oversight by the shop to not even consider an inspection of spark plugs for a vehicle running a bit rough.Regardless, still quite satisfied with the work overall.
Super friendly staff, and they didnt try to sell me stuff I dont need!
My family recently moved to Colorado Springs area and my truck was in need of some maintenance. I was recommended this location from a family member and decided to try it. I normally dread going to mechanic shops as I feel they often don’t explain anything which leaves me to wonder if other things are wrong with my vehicle. From the moment I walked in David and his team were extremely welcoming, they broke down exactly what they would do and how much it would cost prior to starting work. Throughout the day they provided updates of how the vehicle was doing and what they had found this far. Upon pickup they broke down everything so that I can understand as I am not mechanically inclined. My experience was truly incredible and what I would hope to get from a mom and pop location. I will definitely be coming back and highly recommend them to anyone.