They were able to repair my truck and was done in one week! It looked as if nothing ever happens to it after a collision! They are very professional and also set me up with a rental then and there when I dropped off my vehicle. Definitely recommend 100%
Great experience, staff was super helpful and kept me updated as the repairs progressed. When I had an issue with the rental they worked directly with my insurance to get the issue resolved. Would definitely recommend this location for anyone needing repairs done.
Everyone I interacted with had a good understanding of the entire process. And was courteous at the same time. I appreciate businesses that have the patience and politeness to hear and answer detailed, nuanced questions.Regular and thorough email updates on repair progress, and work was delivered per original schedule. Quality of the work (I had rear bumper damage) was also impressive.Thanks!
Great repair shop. When they were done it looked like the day we drove it off the lot, couldn’t see it was in an accident. Excellent quality work. Great communication through the entire process.
Very professional. While there were unforeseen delays, the communication was amazing and the work was top notch. George did excellent at keeping me informed and making sure I got a quality repair. 10/10 would recommend
Fantastic customer service, with prompt notification of any developments during the collision work.
Jess was great! She kept me informed through every step of my vehicle’s repair. I had a claim through Geico and coordinating the repair through Caliber was a smooth process. The bodywork on my vehicle looks great as well.
The repair was great. The customer service was above and beyond! Always courteous and professional. Jessica was my point of contact and she was always pleasant, kept me up to date on the progress. There were a few hiccups ( not alcohol related)🙂! And they were very apologetic. Thank you, Shannon, Jessica, Shea, Ashley and the tech.
Caliber did a great job. Timely, efficient, friendly and excellent work. George is a great communicator so we know what was happening all the time.
I had the greatest experience with Caliber Collison.Not only was my car done in a timely manner, Brandon would text me and update me on the progress of my repairs.The staff was friendly, courteous, and professional.Brandon especially went above and beyond, helping me to feel comfortable about my experience.My car looks brand new and I am very happy.I hope I dont have to go back, but just in case, I would definitely use them again and I recommend them to others.Thanks again Brandon and Caliber!!!
Brandon Walterman helped me with the hail damage on my vehicle. He was very thorough, personable & delivered ahead of schedule. He took the time to discuss the damage to my car & I knew exactly what to expect when my auto insurance agent called. I highly recommend this company & Brandon!
The employees here were professional, cordial, and made my brief visit a welcome experience. I would definitely go again in the future.
Caliber did excellent repair work, and customer service and communication was great!
Great service and business! Very professional and on time… Would definitely do business there again and would recommend to anybody who is looking for a repair!
My BMW was damaged on the door and fender and I brought my car here through my insurance provider. Jess was very upfront and helpful through the process and the repair was complete ahead of schedule, and they even sent pictures of the work during the process. The repair looks like new and they even fixed a door ding I had previously for no extra charge.
I had the best experience possible with Caliber Collision. Jessica made sure to keep me informed of the progress in a timely manner and her manager even paid for two extra days in my rental because parts were late coming in so that they could finish up the work on my truck. Thank you Jessica, George, Shannon, Brandon, Ashley and Chloe for all the amazing team work and customer service! :)
Thay are very helpful.thank you. Your the best . Thank you kindly.
Have had several good experiences here. My car had a persistent mechanical issue after being hit, which they worked with me to get fixed. Very courteous and professional.
Took car in for body work after an accident. The shop and personnel were all friendly and helpful, they kept me informed as to progress, and displayed professional attitudes qt all times. The end result was great.
Brandon was Amazing! He was very kind and he communicated very well with every step of the process.
I was extremely impressed with every aspect of service I received from the staff at Calibre Collision on Garden of the Gods. The work done looked like new and I was kept informed at every step along the way. Brandon was fantastic as well as everyone else that helped along the way. I would recommend this team of professionals to anyone.
Everything was great with Caliber Collision from the first conversation to pick of my car. They were so through from explanation to what will be done to the completed work. 100% great company.
Awesome service. Professional and courteous - got my sweet ride fixed up better than new - faster and easier than ever. Shannon runs the friendliest shop on the Front Range! 👌
Mr George Visoso was very professional. He walked me through the entire process, making me very comfortable leaving my vehicle in his care. He communicated with me throughout the entire process, keeping me informed during the repairs. Couldnt ask for a better job and customer service from the entire team.
Garbage work. Had to bring my MIL car back 3 times because the CALIBER of work performed here is poor. Details are not important to this place.
I used this location per recommendation of my insurance after some damage to my car. The staff were incredibly friendly and very informative. They replaced my bumper instead of just trying to fix it as it is a brand new car. The entire process was so efficient and painless (except paying and you have to pay for good service!). I was kept up to date with the progress and the work was high quality. I hope to not need repairs in the near future but if I do I’ll be using this facility again.
Did great, but had to bring my truck back a second time to get the repair corrected.
Highly professional, quality repairs completed before promised delivery date. Great staff, easy drop off and pick up. Would recommend to anyone needing body work!
Brandon and Staff are Excellent! They have Great communication skills with there costumers. The work on my car was done quicker then I thought it would take. I would recommend them to everyone. Thank You.
Great job. Very satisfied. I appreciate the Great job. 👍
Place is legit. Even though we were referred to them by our insurance company, they really do a great job. They were timely, thorough, and did great quality body work for us. Jessica was our rep there, and she is a person of her word. She promised to take care of our vehicle and even though I had to follow up a little later with her because of my schedule, she really came through.
George at Garden of the Gods shop was very professional at keeping me updated and handling my car. Not only they fixed my vehicle they washed it as well!!! That right there is a 5 star in my books!
I was very impressed with the service. From the regular communications and the excellent work.
Staff was professional, helpful and friendly. Work done on my car was extensive and Caliber did a wonderful job with the body work. Would highly recommend.
Caliber Collision repaired some damage to my vehicle from a minor collision. My car looks brand new. The Service Rep, Jess, kept me informed every step of the way, letting me know when parts had arrived and when I could expect my vehicle to be ready. They even cleaned the inside of my car before I picked it up. Great service!
The Garden of the Gods team are amazing. Thank you for returning my vehicle back to me in such a beautiful condition and so quickly with the amount of work that was done. Thank you George for your support and great communication throughout the process.
I have used Caliber Collision twice and both times they were great and was very happy with the body work they did on my car. I would not hesitate to use them if need be for a third time. I would highly recommend.
In a nutshell, the door hinge they repaired never quite sealed right from day one. Today the door fell off
Great place to have accident repairs done and they bring in one of the best detailers in Colorado to make your car look like new inside and out before returning it! Totally professionals at what they do and recommend this shop to all my friends!
I have had my vehicle destroyed twice by hail in Colorado Springs and both times i took it to Caliber Collision. Both times they completed the job faster than anticipated and to a very high standard. My truck looked brand new both times it came out of this shop. Would highly recommend choosing Caliber Collision on Garden of the Gods for any body work on your vehicle.
Caliber has done the insurance repairs on our cars for several years now. I would not take it anywhere else. We love the Garden of the Gods location even though we live on the east Side. Jess is great to work with and the work is done well and on time every time we have been in.
Ashley is very professional. I am not surprised to find such a helpful rep like Ashley because this is a five star body shop in the springs. Aluminum certified Ashley followed up, never dropped the ball and helped out
The easiest body shop I have ever dealt with.
Theyre very professional and did a great job in a timely manner.
Great service, would recommend them to my friends
Very communicative and easy to work with. Brandon did a great job letting me know what was happening. I cant remember the name of the woman at the front desk, but she was very helpful as well. Very happy to see that they also wore mask and seemed to care about the health and safety of their customers.
Jess was an absolute miracle worker with helping me get my Tacoma back on the road. She kept me updated everyday and made sure everything was fixed professionally and in a timely manner. I will continue coming to her with any future needs with my vehicles.
George did an excellent job at repairing our truck after extensive hail damage. Would definitely recommend this shop!
Due to an accident, I brought my car to Caliber Collision after reading good reviews here on Google. The side of my car was badly scraped and I was certain it merely needed to be painted. After careful examination, It was discovered that the door panels needed to be replaced because the damage was worse than previously thought.My service technician Brandon was professional in his manner from the very beginning, explaining their procedures and promising to update me regularly on the status of my vehicle. He was indeed true to his Word. I expected that my car would be in the shop for a week and a half to two weeks. As it was, I brought my car in on a Monday and it was finished by Friday afternoon of that same week.I am very impressed with Caliber Collision and would indeed return myself if needed, as well as refer others to them.
Jason was very friendly and helpful. Jason gave me a great price and he also kept me up to date on my truck. He was very informative on what needed to be done with my truck and did so in a timely manner. I highly recommend Caliber Collision ask for Jason. I will definitely go back for more body work on my truck.
Had a very good experience with Caliber. Had the pleasure to meet George who was filling in for my estimator Brandon. They were both amazing. Brandon kept me informed the whole time and had my car back to me in a timely manner. Also the paint team and auto techs did an amazing job on my car. Highly recommend.
This shop did a great job on fixing my car and repainting the side The office staff was amazing and the use of the rental car was right there and ready when I dropped my car off so time spent was very short. I return the rental car picked up my car also very quick and very professional.
Fast service and my car came back cleaner than I left it.
Body work was A+, excellent job. Had a slight hiccup and Shannon and his team went above and beyond to provide the best in customer service. Communication and updates during the repair were clear, concise, and gave us a great comfort level. Excellent job thank you!!!!
Great customer support and service(s)
Caliber collision repaired our 2011 Suzuki Grand Vitara about 7 or 8 years ago and I am reviewing their work as to how the repairs have held up over time. I am very pleased to say that their work has held up very well after all this time. There are no chips or cracks and the paint has not faded at all. I also have to say that they did a fantastic job of matching the paint color on the repair, it is pearlized white which I know is difficult to match. They took a little longer then I expected to perform the work but it was well worth it. I would recommend caliber collision to any one of my friends or family...
Great customer service the 3 times I have used them and job always done well
George and Ashley were professional and wanted to assure a five-star experience for my truck repairs.
Great quality work - but BEST customer service ever!! I had some body work done on my diesel and they found one of my batteries were bad ($200 value). They replaced the battery for free!! Also, they paid for the dealer diagnostics for an unrelated problem ($170 procedure)... without question!! Shannon and Jess bent over backwards to help and work my vehicle problems - never going anywhere else for collision work!! Thank you Caliber Collision Team!!
The worker never followed up to get work done on an insurance claim, contacted him several times but no response. Also, I had $7 on the center console of my car and the money was not there when I picked up the vehicle after they worked on it.
Saved me from spending $600
My car was repaired after a collision and everything was done well minus a few dirty finger prints on my headliner that wiped away easily. A few months go by and some corrosion formed around the repaired area, they honored the warranty and replace my door, every looks just as it should and I got my car back clean.
Great staff and honest work. Ive brought two different cars here and always appreciate the service.
This is the best body shop in town and Ive been to several over the years.
I had an excellent experience with Caliber Collision. Jess was excellent in walking me through everything that was happening and how they finished the repairs incredibly fast. I was happy to be a customer.
George is the man he is so sweet and caring please if anyone need their car work done this is the place to go from chole to ashley they are the best looks like there was nothing ever done to my car at all when i went to pick it up my gosh it looked like a brand new car George is the man please people go see George at caliber auto collision on garden of the Gods they are amazing customer service 10 out of ten thank you guys for everything Carol Portillo.
Great service and great work. Staff very helpful in accommodating my schedule. Car was fixed several days earlier than promised. Not only was my car repaired, they detailed the interior and exterior. Car looks brand new!
Shannon took care of me today after an interesting morning of keys locked in the car and my door being bent by the locksmiths. Shannon took one look and was able to get it fixed at an extremely affordable price. Saved my day, and my wallet. HIGHLY recommend this Caliber Collision
The customer service was great!
Thank you for everything! Jess communicated and made the process super easy during a stressful event! The whole team at this branch is excellent.
This place is awesome. Had some work done and they were top notch from the front desk young ladies Andrea and Pascuala to the service advisor George Visoso. The paint was flawless, I cant tell that there was ever damage! These guys are great! I highly recommend them.
So I unlike most lucky people have to work 7 days a week. I was hit in the rear of my vehicle and I called and filed a claim and because after a few calls I couldnt be reached they dropped me. So if you want to be just another number and you wont matter then go here. Im sorry not everyone can just jump when you say jump. Good luck in your business and you have lost a loyal customer.
Cant even get in to get an estimate. Front staff was VERY RUDE. 1st female I spoke to wanted all of my insurance information before she would even talk to me about scheduling an estimate. When I asked why she said I dont know its just how its done. Great, can you get someone that does know and can explain that to me. 2nd lady still wouldnt talk about scheduling until I told her who my Insurance company is. I just want an estimate, gees. I told her I may want to pay outright. I just want an estimate!! Suddenly she didnt have an appointment for a lousy estimate til end of July? WOW why would anyone go to this collision shop???? Dont go there.
Excellent repair work, good customer service, and timely updates. Brandon, one of the service managers, was incredibly respectful, helpful, and positive throughout the entirety of the service. Highly recommended.
Great customer service. I was recommended to the by the insurance company of the person who hit my car. Jess did a wonderful job of keeping me updated on the status of my vehicle. They even finished a day early then the estimated date of completion. I highly recommend them, however hope I never need their services again.
Customer service was outstanding!
Great customer service. Great communication. Repairs done in a timely manner. Would recommend to anyone needing auto repairs done.
So polite and helpful. My work was done great and very fast.
Great people, exceeded our expectations
Best place to go to get the dent out they were very nice and helpful
Caliber Collision took apart pieces of my car to assess damage and then returned my car with fully functioning pieces missing. They literally stole my taillight from me and when I tried to request the piece be returned they told me “we did return it, the technician said it was reattached to your car” when that’s just not true. Don’t use this place if you can help it!
SO much better than the last body repair shop that my insurance company sent me to.... At Caliber I received texts messages continually, letting me know the current phase of my vehicle repair. I was sent photos of my vehicle at different stages, so that I could see what they found, after removing the outer layer of things.. The completion date matched their original projected date.. NO Complaints!
I was hit by a Semi in my brand new F350. My insurance company recommended Caliber off Garden of the Gods. Brandon was assigned to my vehicle repair process. Brandon was very professional and knowledgeable and patient with all of my questions. He took pictures, marked all my damaged locations and ensured I fully understood the paperwork and the process of fixing my truck. The following Monday I received a phone call from Brandon letting me know that the repair process had started and we were looking at about a month for the total process. I would speak with Brandon every few days and he was also willing to let me come into the shop so I could see the progress of my repair. During the repair process I also was introduced to Shannon who was just as professional and accommodating to my questions. Neither Brandon or Shannon ever told me any information that wasnt true and they never made me feel uncomfortable. I believe they were extremally involved during the entire process. My truck had a tentative completion date of March 2nd 2020 and I actually received my truck back February 14th 2020. I had multiple people look over the vehicle and nobody could tell were any of the damage was located. Caliber Collision off Garden of the Gods is a top notch shop! If the need ever comes again that I need vehicle repairs I will definitely take my vehicle there!
Your team did an awesome job repairing my bumper. I could not be happier. I got my car back perfectly detailed inside and out. It looks brand new. Jess and Mary are true professionals; as is the whole team. You all took the stress out of this for me. Thank you!
Having my car repaired here was extremely easy for me. They kept me updated with daily emails and even sent me pictures one day. I really liked how quickly the initial assessment went. They finished on the date estimated and answered questions I had about the repairs. The car was even much cleaner when I picked it up than it had been when I left it.
Excellent service.
A drunk driver hit my car and I was referred to another authorized body shop from my insurance company. I ended up switching to Caliber because their customer service and work was much better than where I was initially sent to. The process was pretty smooth and I received calls from the body shop 3x per week providing me with updates. The repair process took over 2 weeks but they said it was because they were waiting on the parts from Mitsubishi to arrive, which is understandable. I did have to pay out of pocket for my rental car for that time frame but that falls on me for not having that coverage with my insurance company. As soon as Caliber received the parts, they were inspected and painted and my car was ready one day before the estimated date of completion. Im satisfied with their work and their customer service. They returned my car super clean and with a full tank of gas. I would definitely go back to Caliber for any future repairs.
I would give zero stars but cant. We had to use a preferred shop after my wife was rear ended. We chose caliber and are still regretting it a year later. We have an audi q7 that was hit and hasnt been the same ever since. The paint is good but thats were it stops. The motorized lift gate is loud and clanky when it never was before. They didnt know how to correctly install license plate lights so the bent the prongs to kinda connect then stripped the screws holding them in. I had to drill the screws out to replace the lights. They charged the insurance companies for parts they didnt replace. It took multiple tries to get the interior lights to work properly. We are also missing minor trim pieces all together. Plugs, outlet covers,ect. I am tired of taking the car into them to have things fixed that should have never been an issue.
After being rear ended I brought my car here and Brandon was so great and very professional. Had my car back to me in 8 days!
These guys are awesome!!! Had repairs done and my car back within 24 hours of dropping it off!! Their front desk staff is so friendly and Kimberly (the main lady i worked with on the repairs) was absolutely awesome!!! Eould recommend them over and over! Great service, and wonderful job!
I took my car in for an estimate in September for hail damage I was told it would be May before they could get me in, which I was fine with, however, May came and went and I never heard from them. I called to inquire about scheduling and they told me they would get right back with me, days passed and I never heard from them. When I called them they told me it would be 3 to 4 months before they could fix my car and at this point they couldn’t locate my estimate or any evidence that I had been there before. I was super disappointed because I could have been looking for other body shops if I would have known they never had any intentions of fixing my car.
Excellent service! My SUV had minor damage due to being rear ended. I went to Caliber Collision based on the insurance of the party who hit me using them as a preferred shop. Based on reviews, I wasnt excited about the option, but decided to try it because I could get in quickly. Their service was top notch! Jess sent me regular updates on my repairs and my vehicle was ready a week earlier than anticipated. I hope to never need an auto repair again, but if I do, I will certainly use Caliber Collision on Garden of the Gods!
They were super friendly and prompt. They had my car in and out and even drove it to me. That was awesome since I work hours that I wouldnt have been able to pick it up. My car looks like new Im super satisfied.
These guys rock!
Very high quality work and excellent customer service. Brought my 1911 Porsche Countach in for a complete concourse restoration. They had it done in 3 weeks and it just won 1st place at Barrett Jackson Pebble Beach.
Literally the only person worth anything in this place is Jess. Everyone at Geico and Enterprise are awful. Reminder: YOU DONT HAVE TO PICK WHO YOUR INSURANCE COMPANY PICKS! Youre better off at Phil Long Collision Center.