Brian, Celina and Julie did a fantastic job of estimating, getting my car in, prepped and painted in only 5 business days. The paint match is 100%, the detail in getting older chips or scrapes was top notch, and the customer service was very professional. My car was purchased only 4 weeks ago and most who know me know that I am extremely particular about the way my car(s) look, given this isnt my first rodeo, Eurocar Collision is one of the best paint jobs Ive used in the last 30 years. My car looks brand new!! Very professional, detailed oriented, and willing to take care of their customers. If you want your car painted correctly, youre making a mistake taking it anywhere else.
My experience with Eurocars has been absolutely terrible. I took my car in for some minor body work. Repairs were estimated to take 4-5 days. Today is day 17. I have received two updates during this time period. Calls in are not returned. I have absolutely no idea what has been done, what needs to be done, or why it is taking so long because of the lack of communication. I have given up and will have the repairs completed elsewhere. The reviews were great and they were highly recommended, but obviously have gone downhill. I will not recommend this business at all.
We are very pleased with Eurocars Collision! They have service that goes up and above anything weve experienced! We highly recommend this company! They are GREAT!
I have used Eurocars Collision for hail repair on my truck, powder coating wheels and painting accessories on several of my Porsches. They always do an outstanding job, delivering high quality results with a quick turn around. I highly recommend for body, paint and powder coating. They painted my mirrors and end plates on my 996 GT3, added vinyl side stripes and refinished my track wheels.
Everyone was very kind and service was great, I got regular updates on my car and when it would be done and the progress that is being made. I would definitely recommend. No problems with the paint, you cannot tell in the slightest there was an accident. Very good job!
Buying a car out of state can be scary but they went above and beyond to check the condition of the vehicle. Thank you for your professional service. They definitely made it easier for me to move forward with the purchase. Thank you!
Everyone at Euro car were fantastic and extremely friendly. Celina was great and took care of all my insurance paper work and my insurance claim. Matt helped me with keeping me updated on the car and handling all my claim adjustments and working to make sure everything was up to their high standards. I was extremely pleased with all they did for me and their amazing customer service. They even helped out with dealing with my rental company and went above and beyond with that and making sure I was taken care of. I would highly recommend to anyone especially those with a Tesla! Will definitely go back if I ever have any issues!
Brian J. Gave us the best customer service that weve had in many years. I got regular updates on my car. My car looks like new. It was new when it was wrecked by an ambulance so I wanted it to be like new again. It is!
I was thoroughly impressed with this shop. After a few weeks of extensive research and interviewing shops to see who was the best for my truck, I found Eurocars. I was impressed from my first stop in to gain an estimate with the very professional and helpful staff. Celina greeted me right away and made sure I was placed into the best of hands. I worked primary with Celina at the front desk and Justin in the shop. They took incredible care of my truck and the work done was the absolute best I could have imagined! I would recommend them to all of my family and friends based on the experience I had here. Both Celina and Justin were incredible with communication throughout the process and made sure to listen to and address all of my questions and concerns. Best shop in town!
Several months ago my Subaru Impreza was rear-ended in an accident.The Insurance company from the guy who hit me contacted me about where they wanted me to take the car to be repaired. Before doing anything I contacted Heuberger Subaru in Colorado Springs. They have done all the service work on my families Subarus. (thats all we own)I spoke with Patrick Riegle and Matt Klinker for their input on the repairs needed. They said they only have two Subaru authorized shops they work with. One of them was Eurocars Collision. I called them the next day, spoke with Celina, who put me in touch with Alan Byer. They were on top of this from the first phone call. Set up appt for me to bring the car in.I met Celina and Alan, most professional! Alan went over everything with me, all parts (everything) would be genuine new Subaru factory parts. No aftermarket or used parts. Alan filled out all paperwork and contacted the other guys insurance company on my behalf. I got approval immediately and Alan made arrangements for me to drop my car off. The other guys insurance paid for my rental car, Alan and Celina had Hertz there to pick me up the day I dropped off my car. Made arrangements with Hertz and got the rental car. (a brand new Subaru Impreza of course!)Alan kept me posted on the entire process from beginning to end. Parts Ordered, work started, progressing nicely. I got a call from Alan earlier this week with my car scheduled to be completed Thurs.I left work, drove to Eurocars Collision and was met at the door. My car was under the covered drive - looking better that the day I bought it. All repairs done perfectly and a full detail done to car inside and out. I mean they did everything! Car was absolutely spotless. Everything was cleaned, Alan and Celina took care of my rental car and as they say in the movies, I drove off into the sunset!(Did I mention the other guys insurance paid for everything!)I highly recommend Eurocars Collision for any work you might need. The quality of their work, attention to every detail, most professional, organized, meticulous collision repair facility I have ever visited. Very cool facility with some awesome cars on display. They do Porsche, Audi, BMW, Mercedes, Bentley, Ferrari and of course Subaru for the local dealerships.Thank you Alan, Celina and team at Eurocars Collision for your excellent work and customer service!Bill
Brian was a lot of help. Gave me great advice and directed me in the right way very helpful. Also a former military member so that always helps!
Eurocars installed 2 modifications on my Tesla Model 3.Both were done on time and the one on the outside looks great - cannot tell its an add-on. Looks like it was part of the car from the factory.The other is hidden - anti-sway bars. They work as intended, Im very pleased.Will be returning in a couple of weeks for one more modification.
Si i had my car park in their building for a long time I love how friendly they are specially Brian if you need you’re car fix they are the right company to go with they don’t play around they tell you the true of what it’s going on I’m please to go their in how they are .
Great experience at Euro Cars Collision Center. Allen was the who worked with me. He kept me informed at every step and he carefully looked at what was planned to be done for my car and found some ways to get things done better and cheaper. The car look brand new. They even detailed it. I couldnt be more pleased.
Celina & Alan were the primary individuals that assisted me with my Tesla service needs. In almost every instance they went above and beyond to make sure everything was covered and clearly communicated. Any glitches in the repairs were quickly identified and resolved in a timely manner. There was a real sense of ownership in the job.
Met with an accident on our first day of vacation in Colorado. The park ranger crossed the yellow line and hit our truck on head . Tried reaching the park office for help but no one helped. We took our truck to Euro cars to make sure that the vehicle in is driving condition to head back home. From the beginning the staff were super helpful. The service staff Justin was so courteous and took time in his busy schedule to inspect our truck without an appointment. Thankfully the car was in driving condition. Euro cars DID NOT CHARGE US ANYTHING except they wished us to have a safe trip home ! This is exceptional customer service ! Highly recommend this business.
Absolute fantastic service! They replaced my cars poor mangled bumper, and it looks brand new. Additionally, I had my wheels powder coated, and the color turned out awesome! They even fixed the curb rash, and it looks perfect!
When our BMW was struck by a drunk driver I was very nervous about the repair process as it involved quite a bit of structural work. Connor and the team were excellent from the moment our car arrived until it was compete.The quality of the work was excellent. Paint is perfect and not a single rattle. Highly recommended.
I am just in awe about this place. Before moving to Colorado, I had gotten into an accident in Baltimore with our Tesla. Finally, we put the claim in Colorado Springs and were referred to Euro Cars. The ENTIRE process was very smooth, communication was great, and I felt comfortable knowing that Alan was taking care of our baby. He was able to get things done in a timely manner, got us a match in price for our tires, and he even washed our car himself! I mean, talk about going above and beyond. Everyone was very helpful, especially the lady at the front desk (I cant remember her name :( but shes VERY HELPFUL and GREAT!). We are SO SATISFIED with our car and I couldnt be any more thankful for Alan. Thanks again! We will definitely be referring people to Euro Cars and will continue to do business here.
I had excellent service from from Connor at Eurocars Collision. He was personable, professional and kept me updated on a regular basis about the progress of my repair. I would highly recommend Eurocars Collision and Connor!
Euro collision provided me excellent service great quality I highly recommend this place if you Expect the best
We just got our BMW back from being rear ended. Our car looks better than when we brought it in, they even detailed the entire inside for us. They do a fantastic job! It was great working with Connor and Selena. Selena took my initial call and was very helpful, she’s a gem. I’ll refer my friends and family to you all!
Very professional operation with excellent results. High recommend for painting and machining of high end wheels.
I damaged the front end and bumper on my new galvanic gold BMW. Several shops in town expressed concern about being able to match the color and pearl so I began deep research for a good body shop that works on high end cars. I found Eurocars. This body shop matched the paint on the new bumper perfectly, applied a new clear bra, detailed the car spotless. This shop renewed my confidence in auto body repair. They know high end cars, attention to detail, and do amazing work.
When a crazy lady ran a red light, I was left scared and stressed, and my car was left almost totaled. After doing some research, I decided to use Eurocars for the repair work. This is one of the best decisions I have ever made. Right from the start, the Eurocar team took care of everything. Selena helped me fill out the initial paperwork, and then Justin took over. I was blown away at what good communication both Selena and Justin have. They regularly emailed me with information, and Justin would text me updates each week on the car. Perhaps more importantly, they handled EVERYTHING with my insurance company -- getting updated estimates processed and obtaining the additional repair funds without any issues and without me having to do anything at all. When I picked up the car, I almost cried. It was perfect, like new, and all of the work is guaranteed for life. Getting hit by a car was a total nightmare, but Eurocars quickly turned that nightmare into a beautiful dream. I will never forget Justins professionalism, kindness and diligent follow-through. And I will always, without hesitation, recommend Justin and the rest of the Eurocars team to anyone looking for car repair.
I took my Tesla Model 3 in for hail damage repair on the hood, quarter panels and elsewhere. The repair work was flawless and amazing!!!! They were even able to fix hail dents without removing the paint protection film. The car looked like the clock was rewound and the hail damage never happened. I absolutely recommend Eurocars collision!
My 2012 Lexus GX460’s front bumper was not mounted properly, which happened during the first owner’s time with the vehicle. Eurocars was recommended by a coworker and I couldn’t be happier with the results. I talked to Sam when I dropped the vehicle off for an assessment. Sam was very transparent with their findings and how much it would cost for the repair. One comment Sam made that helped sell me on Eurocars was their focus on doing the job right, not fast. The results were amazing. The new bumper lines are perfect, the paint is exceptional and a perfect match, and the overall look of the front end is like new. I will take all my vehicles to Eurocars when They need bodywork. Thank you Sam and Eurocars.
Alan was amazing and explained everything in great detail. I knew exactly what was being done to my car, the cost of the repairs, and the time frame. It took 10 days for my car to be finished and Alan loaned me a rental car from the shop without charge, therefore saving me about $700-1,000 on a rental. He also kept me informed throughout the entire process of any changes and called to make sure I didn’t have any concerns or questions. Celina was just as amazing. She was always cheerful to see me and greeted me with a smile. She carefully gathered all paperwork and answered all questions in a timely manner. I direct everyone that I know that’s in the market for a vehicle or repairs to Eurocars because the customer service is excellent. I’m so happy with the quality of work and care put into my experience. Thank you Eurocars for beyond great customer service.
My 2019 Toyota Tacoma got hailed on and I was so upset about my new truck being damaged. I took it into Eurocars Collision Center and their professional team assured me my truck would be like new again after they were finished with it and it was! I had a very positive experience with everyone I spoke with, they provided excellent customer service and communication, they even worked directly with my insurance company, which saved me time. Most importantly you would never be able to tell that my truck was in a hail storm! Thank you Eurocars Collision for taking great care of me and my truck!
The team at Eurocars Collision is awesome! Justin is fantastic, Celina is kind and professional, and Alan is accommodating and helpful. Justin knows exactly what needs to be done and how to work with insurance. He communicates timelines and touches base frequently with updates. He is also one of the nicest people you could meet. Because my vehicle needed extensive repair, the team was able to provide me a loaner for much of the time. The team went above the call of duty, detailing my vehicle and making sure it looked fantastic. Top notch customer service. Highly recommend this team!
Alan, David and all of other staff at Eurocars collision did a great job communicating with myself and insurance throughout the repair assessment process. I highly recommend them if you own a Tesla and are involved in any sort of accident.
This was the second time I had work done on my 2019 BMW 230i, and just like the first time the work was excellent and swift. Celina and Justin took care of me as soon as I walked in the door and made sure I was updated on every detail while my car was being serviced. Itd be nice if every dealership was held to the standard of Eurocars. Truly appreciate that team/staff! Keep up the great work!
100% the best company I have ever had to work with! From the moment I first scheduled my appt, to the updates along the way, handling my insurance company, and finishing my Cayenne to make sure it was to the highest standard. Alan and his team put at ease knowing my car was in great hands. I would recommend them for every collision repair moving forward!
Jeff, Celina and the entire crew at Eurocars were fantastic to work with! They were knowledgeable, friendly and efficient. They stayed in close contact through the entire repair process with updates, the the finished product turned out beautifully! You would never know I had been rear-ended. They even detailed my car, to boot!!! Highly recommend!!
Delish and great service!!!
They went above and beyond! I couldnt be happier. You just dont see service like this anymore. They stayed late for me on a Friday so I could pickup my baby before the weekend. They are amazing and all deserve raises. If you want the best for your car and you, this is the place!
These guys sanded down and re painted our 2018 rav4 after another shop improperly repaired rock damage. It looks excellent, Customer service is excellent, Justin did a great job making sure all our needs were met. I Will definitely be using this shop for any future repairs.
Wonderful work done! Justin was my advisor and worked with my insurance company to get everything done quickly. They are very popular and busy so it might take awhile but you get what you pay for and I got my car back in better shape than when I originally bought it!
I brought my BMW here to EuroCars a few times and they have always provided me with excellent service. From the front desk, Celina and to my estimator Alan. Everyone was so helpful and nice. My car came out beautiful and if i need to bring it here again i wont hesitate.
I highly recommend Euro Cars Collision Center. Their customer service is 1st Class and the work performed was outstanding. I recommend their collision center to anyone in the Colorado Springs and Pueblo community. Unfortunately, I have used their service twice in the last six months on different vehicles. In both cases, I am unable to identify where the damage occurred on my vehicles. Justin and Celina arranged rental cars and corresponded with my insurance company to make the process seamless. Justin kept me informed on my vehicles continuously. I generally would not post or make a recommendation, but their service and outcome deserve a post. If you want your vehicle returned to in pre-accident condition, Euro Cars is the place to take your vehicle. OUTSTANDING!
Great work. Definitely pleased. Would use Euro Collision again. Number one choice in the Springs. Jeff was informative and professional. 👌🏾
Justin Arnold and his team did wonderful work on my CX-5! Justin was excellent at keeping me informed, took care of everything with my insurance and he was always polite and helpful. I am so thankful for your long hours and hard work. I highly recommend this shop!!
Thank you very much celinaMy tesla looks amazing! Thank you so much for making it easy to do business with you.
Excellent customer service and beautiful bodywork result. I worked with Celina and Jeff who not only communicated with me consistently, but sent me home with a lovely bottle of wine! Highly recommend.
This is the second car we have had repaired at EuroCar.....one was for hail and another was for an accident.Justin has been our estimator both times. He is hands down incredibly professional, kind and thorough. We have received top notch treatment from him during our entire repair process. Justin made everything so seamless!!! He handled dealing with all of the insurance companies, payments, and parts. We couldn’t be any happier!Celina at the front desk is amazing she kept us informed with follow ups and the repair process. Dave who is the GM was incredibly helpful and made sure our car was 100% perfect before returning it to us. Him and his team are hands down incredible!The technicians and detail staff are very talented, it’s safe to say our car came out better than when we purchased it.Bring your car to EuroCar!!!!!!!
Alan has been meticulous and straightforward. I am really happy with the level of service. He and his team also fixed a dent in my car that I was told was unfixable. I am pretty impressed.
Had my roof and windshield glass replaced on our tesla model 3 and I think they actually did a better job than tesla did from the factory!
Worked with Justin Arnold after my car was hit by a mini tornado on Ft. Carson. He took care of me from the moment I walked in with my car to the moment I drove home with it. He kept me informed of what was happening with my car and his customer service went above and beyond what I ever expected. I appreciate his attention to my case and my car came out looking fantastic. Would definitely recommend Justin and EuroCars if you are looking to get your car repaired.
Best Collision center in the entire state! The entire team provided top tier service and updates through the process. Workmanship and quality of repairs best I’ve ever seen! Keep it up Eurocars! Thank you
My Tesla looked like a new vehicle after repairs. They listened to all my concerns and about the repair and let me see the work being done on a daily basis which was nice to see
Excellent service from front desk to our collision specialist, Jeffrey. Timely communication with me and persistent communication with insurance adjuster. I hope I never need to use a collision center but if I do, these folks are the team I will recommend.
I was so thankful for Eurocars, Alan and all the staff taking such great care of my car. Alan kept me updated of the progress during the time my car was there. My car looks amazing and I definitely recommend Eurocars for your cars repairs!!! Thank you!!!
Fender bender turned complicated due to parts availability, Justin Arnold kept us apprised all along the path. Car was perfect when returned. Superb attention to detail by the repairmen and excellent communication.
Excellent job with pointless dent repair of my hale damaged Porsche.
I had them do repairs on 2 BMW X5s and they both turned out great. Couldnt be happier. Henry called me every week with an update of where they were at in the process. Highly Recommend!!
Brought our family car here after a slight fender bender and we’re very please with the service all around.The detailed damage assessment, the time table for repairs (and them meeting that schedule), the quality of repairs...everything. They took it all over for us, handling everything from beginning to end and we just felt in capable and professional hands. Justin and everyone we interacted with were just great. Good updates on what was happening and explanations of the process our car would be going through.
Everyone was so nice and professional at Eurocars Collision. They provided a shuttle to take me home when I dropped my car off, took care of my rental after my car was finished, and most importantly, my car looks amazing! Having my car damaged was terrible, but Eurocars Collision made the experience much easier than I thought it would be. Thank you all!
Unfortunately weve had to work with this shop on a number of occasions after all the recent hail storms and a fender bender last year- but we are so glad to have found them! The best customer service I have experienced in any repair shop, regardless of where I have been stationed in the last 20 years. They go above and beyond to accommodate their customers and the qualify of work is second to none. We will always return to this shop for any repair work we need done as long as we still live here. I have recommended this shop to a number of colleagues, all who have nothing but positive things to say about their experience. If you need quality work done by highly trained professionals, this is the place to go. If you get to work with Justin Arnold youll be in safe hands. Thanks for all your help over the last few years man.
After someone rearended my Volvo XC90, Eurocars was my choice for repairs. Jeff was great from drop off to pickup. I was kept informed of the progress and the reason for any delay. The repairs are spectacular and I feel like I have a new car again. And they detailed the car, what more can you ask for! Thank you Eurocars.
Their customer service is adequate, but calibers people actually go out of their way to help you. Euro cars seems like they couldnt be bothered,
My car was crunched in an accident and Eurocars Collision did an amazing job bringing it back to life!! Jeff was Fabulous and provided so much support throughout the whole process! I will always use them from now on!!
This collision center has great attention to detail. They always seem to strive to do top notch work in a timely manner. Knowing the industry, and seeing subpar work out of other shops, I wouldn’t hesitate for one minute to recommend this shop to anyone!
I purchased my WV Golf from EuroCars and the experience was seamless and stress-free. Also they were great when I brought my car back in for the free oil change and they even washed the car which was nice. Id recommend EuroCars to anyone looking to buy a quality used vehicle. A++ service and cars.
Great place. Great service. Great prices
These were very nice people to deal with and I would definitely have them work on my car again.
Great experience with them. My previously hail-damaged car came out looking brand new, Im extremely happy.
Jeff and his team did a great job working with my insurance company to make sure the hail damage on my leased Jetta was taken care of quickly and correctly. Nice to have this caliber of shop in the Springs.
Had a very nice experience in that office ; everybody was so nice and friendly . Thanks to Justin, Loren and Dave for a good job on my 2018 BMW.
Took care of our car, could never tell it was in an accident! Great customer service as well!
With all the recent hail storms in Colorado Springs and crazy drivers, owning a luxury vehicle such as a BMW, Audi or Mercedes Benz in the Springs is stressful enough even more when it is time to get your car fixed. Whether its is for hail damage, minor fender bender or major collision repairs Justin Arnold can and will take care of it. Sam does an astonishing job on paint and body work. I am a very picky BMW owner and extremely cautious on who repairs my vehicles, this is the only shop in Colorado Springs that I completely trust. There are no hassles, you are constantly updated in any changes and the process is stress free. To top if off since there is a huge Military Community in the area, they work hand in hand with USAA. Try them out, you will not be disappointed and not look elsewhere for all your repair needs.
Car went in with a lot of hail damage and was returned looking brand new. Thank Henry - you did a great job communicating along the way.
Fantastic service experience with Justin and the whole team!
Absolutely amazing place.
Great staff and takes pride in what they do.
Jeff and Gary did great job fixing my car anybody that need there car repair go to eurocars collision
Great customer service and quality of work! A++
Justin was awesome to work with and all of their staff were super helpful!
I reached out to an employee at Eurocars Collision who I had worked with previously when this location was a different collision center. He had promised to apply a product called CilaJet to my vehicle, which is designed to protect the paint. The previous collision center at this address had applied it, and the employee (initials JA, not sure if Google will let me leave an actual name), who I had worked with in the past, said they even had some of the product from the previous application. He agreed to perform this application.Over the course of two weeks, I sent two e-mails and left four voicemail messages, all on different days. This employee did not return any of my calls, and after two weeks sent a short e-mail reneging on the promise he had made on the phone two weeks earlier because they were too busy.This would not have been nearly as much of a problem for me if he had just let me know within a few days that they were unable to perform the work. But after two e-mails and four voicemails being ignored over a two week period, I would not recommend this company to anyone. This type of behavior is simply unprofessional and is inexcusable for a business.
Euro cars provided excellent service.
When my new Mistubishi Outlander PHEV was t-boned, Mitsubishi highly recommended Eurcars Collision. I couldnt be happier with this shop. Justin took care of everything, from coordinating w/my ins. co. fora rental to regular updates on the repairs. But, most importantly, when I went to pick up my beloved car, it was absolutely PERFECT. Immaculate paint & body repairs. 100% recommend Eurocars. I wont take my car anywhere else.
They do the best work.
They did a beautiful job, they didnt rush the job and kept me posted every step of the way...would definitely recommend them to someone needing collision repair or body work done...definite professionals
Great place to buy a car
Great service