Couldnt ask for better service. Quick diagnosis. Quicker repair. Highly recommended!!

I took in a laptop with a power issue and was told that it was probably an issue with the hard drive and that they’d get back to me. Over the course of a week, I was the one who had to call to check on my laptop and they didn’t inspect it until two days later. After a week, I called them again and they just then told me that it was a motherboard issue and that it wasn’t fixable by them before charging me $40 for absolutely no work done. In fact, the “diagnostic” charge was completely ridiculous as I was the one who told them that it was most likely a motherboard issue beforehand. As if it were icing on the cake, when I went to pick up the laptop they locked the doors for no reason, making me wait in the rain. I basically paid $40 for them to recommend another repair company to me. The issue could’ve been fixed days ago if I had went to another repair company.The only credit I can give this company is that the customer service was good when I ended up being able to contact them. The two people I talked to were really nice and seemed to at least somewhat care about my situation, which brings it a step up from Best Buy’s Geek Squad.

Took our laptop in about two weeks ago now i paid the diagnostic fee no problem. That day I was told that would get looked at that Monday. I call Monday hasn’t been looked at. I call through the week I get told the same thing every time We haven’t made any headway on finding the issue yet, I’ll call you later. I’ve received no phone calls at all just a run around. If the laptop was just for fun we can talk about it but my wife works from home and she uses this laptop. Because of the lack of communication my wife doesn’t have a paycheck. The least you can do is tell me what’s going on

I cant express enough how convenient and helpful their services were, extremely cost efficient as well. I was leary at first to have my phone fully repaired, but honestly I walked out with a brand new phone. If I should ever have to need my phone repaired again Im contacting them 1st.

Absolutely love their customer service and honesty. Collin has done a very exceptional job repairing both my wifes iPhones. They are definitely my go to store for all smart device repairs.

I’ve coming to see Colin for 2yrs now. He is always respectful, helpful and the prices are AMAZING! Never breaks he wallet! I highly recommend CPR phone repair in Colonial Heights, VA.

Kwame was very professional and informative. He answered all my questions. Great service !

Collin was very helpful and got my screen repaired done quickly! The pricing was fair and I would highly recommend CPR.

My screen works perfectly, thank you! When I got home, I did notice that my S pen was missing. Gonna go back to the location to retrieve it. Hopefully its still there.

I had a wonderful experience. Thank you Kwame

Great, fast service. Aidan told me my repair would take 20 minutes, and he was finished in 10! Highly recommend!

Great service! I had to get the screen replaced in a Note 9 after a bad fall. They had a new one in stock and had it replaced in less than a day. My only regret is that I should have had them replace the battery while they had it taken apart.

They gave me a price to fix front and back screen, charger port and battery on a Samsung Galaxy Note 8 of $453.00 and I know its higher than that I just cant find the receipt. Very expensive, he said that the front screen was going to cost the most because they didnt mass produce them but yet he had a screen ready to replace mine. Im just going to shop around for a new phone with more bells and whistles before I pay over $450 to get the ol girl fixed.

Kwame is the best. Fixed my phone fast

My charger port had broken off into my iphone. I went to my carrier to receive service, they referred me to CPR. The store hours were to close at 6:00 pm on Saturday, and I arrived at the store at 5:46 pm. Within 2 minutes I walked out; phone fixed, no wait, and I was pleased with Colins, ( the tech) customer service. I will definitely return for any future phone repairs.

Had my phone screen repaired same day I brought it in. Prices are unbeatable. Quality service and very polite.Thanks again!

I checked stores around the area and this is the best. Ask for Colin. He rocks

They were great kept me up to date didn’t get annoyed with my constant calling, my phone is working just like it was when I got it, they were very cooperative very affordable prices. Very nice employees. If I ever break another device I would definitely go back to them😊

Colin H. was very professional and knowledgeable regarding my broken phone. He offered a laymens term explanation of what was wrong with my phone and offered and what could/couldnt be done. Colin even entertained my electronic questions that was not geared to my broken cellphone. Very knowledgeable, patient, and respectable. Definitely will return to CPR in Colonial Heights.

Came in to grab iPhone 6, really great and quick customer service. Also, helpful in setting up device

Brought my cousins phone here over 5 times and they have broken it several times. They have horfible customer service skills and horribly trained staff. Not worth the money nor the time to waste coming here.

It took three to four weeks for them to fix my screen

Aden was a great technician, he was quick and honest, after I got my phone back the screen was showing signs of glitching at o I took it back 15 minutes before he closed and he didn’t hesitate or pass the blame, he offered a solution to try another screen and stayed a little later doing so without any attitude, great experience and pricing, BEST PRICE I COULD FIND FOR MY IPHONE 11 on Google

Terrific job ! Aiden was a great help !

No fault of theirs; I was inquiring about potentially having a mistakenly broken BRAND NEW laptop screen repaired, quoted, potentially $200! Is it worth replacing, as opposed to tossing it, and purchasing 1 new??!!!

Amazing thanks got it fixed

Had a great experience!! The tech stayed an hour over his shift just to send me home with my phone fixed!! I’d give them 5 more stars if I could!!

Mr. Colin was very professional and very knowledgeable about my iPhone. Very friendlyExcellent customer service and the service was quick.Great 👍 Job.. We will be back Thanks Colin😀

Great repair store and I love their prices on their used cell phones

Good customer service and CPR-Colonial heights

Awesome service and prices.

Colin was huge help in getting my email on my phone set up. Id rate him 10 stars if I could!

Very friendly and courteous staff. They also had business hours through the weekend which helped my phone repair go quicker. They provide courtesy calls to keep you informed and I was very happy with the repair results. Definitely will be back again if I need a repair company.

Cool and professional fixed an issue Ive had for 2 years in 10 minutes

Originally, I left there unsatisfied. I was in a time sensitive situation of needing a laptop repair. After 2.5 days, I return to a computer that wasnt fixed. I get an automated email asking for a review of my experience. It was not a nice one. Fast forward to a few days later, I get an email from the owner asking me to call him. He says he has someone that he is confident can fix my computer and will do so at no charge to me. I informed him that Ive gotten the computer fixed at this point, but appreciate his effort. We have some additional, pleasant conversation. And he goes the extra mile to ensure that I will be a returning customer in the future. And I will! You cant ask much more than to have a business owner to call you unprompted. I told him sometimes its not about the product, but the customer service! And the customer service I received today was top notch and a classy move made by the owner. After speaking with him, I will definitely be giving them another opportunity in the future.

My S9+ got ripped out of my hand and hit a rock screen first. They were able to replace the screen and LCD in just under an hour. I wanted a screen protector that was not in stock at the time. One of the employees that was getting off work drove to another location and brought one over for me. Great customer service, and the screen is great. Thanks guys!

Going on a month and still have not got my item fixed yet but yet was told it would only take about a week

I had a great experience here. Aiden helped me with a new screen on my iPhone. He was really nice and helpful, knowledgeable about the process. He was able to get my repair done fairly quickly and for a good deal. Definitely went above and beyond what he could have done. We need more like Aiden in the service world.

Excellent service! I didn’t catch the guys name that was there today, but he fixed my phone charging port immediately and it was an extremely reasonable price! Thank you, you saved the day!

They fix my phone about 3x every 2 months (crazy right) and they are always efficient, fast and friendly! This weekend I took my phone and they didn’t have the basic screen so the premium screen that they had they discounted it so I wouldn’t have to wait 3-5 days for them to come in . They are awesome!!

William was very Professional and Customer Oriented. Replaces My Screen Protector in Minutes and did a great Job. The Store was Clean and Well Organized. I definitely Recommend CPR For Any Cell Phone Issues. Ill Definitely Return to Cpr. Thanks again!

The staff is super knowledgeable on all things electronic! Friendly and professional. The establishment is very well kept, clean, and tidy. I have had service from them a few times and they were able to fix all my electronics from my laptop, my phone, and even my son’s tablet at such a reasonable price. We are not the most tech savvy so whenever I have any issues, concerns, or even questions, this is the place I go to! Highly recommend for al your tech needs!

Friendly and helpful.

This place is a life saver! William was very professional and very quick. They had my Screen and Battery replaced on my phone in no time at all, and it was way cheaper than going to apple for the repair. 10/10 Would highly recommend this place, ask for William!

Never visited. I called. The person I spoke with was very pleasant and quite helpful.

Busted the screen on my Samsung Galaxy S6 and a new screen was ordered and arrived in 21 hours. Colin & Jeremiah were both super in ensuring the phone was operational after screen was replaced. Excellent Service. They have iPhone replacement parts in stock as well. I highly recommend them!!They do the following:Charging Port RepairBack Frame RepairGaming Console RepairHeadphone Jack RepairLaptop RepairBattery ReplacementMicrophone RepairWater Damage RepairCamera RepairCamera RepairSame Day ServicesSystem Failure RepairTrade-Ins & BuybacksButton & Switch RepairDigitizer RepairGlass Screen RepairHeadphone RepairLCD RepairMobile Phone RepairUnlocking ServicesPersonal Computer RepairPhone RepairPrinter RepairSpeaker RepairTablet Repair

Colin is a great technician. He went above and beyond to get my phone fixed as quickly as possible. I highly recommend CPR in Colonial Heights for your technology mishaps.

My experience was awesome outstanding customer service and they explain everything about my warranty. Simple the best

I would like to thank Mr. Whaling for personally overseeing the repair of my laptop. The repairs were done swiftly and my laptop is working once again.

Great customer service. Quick speedy repair time and quality work

Chris and Josh were both professional and polite. They were willing to work with me and my damaged phone for a few days with no charge, just to reach a diagnosis. I knew I was in great hands and definitely will be returning with any other phone issues that I may be facing!

Very professional, the gentleman in there helped me with my problems and told me exactly why my phone was acting up.

Excellent service and they did an excellent job fixing my phone. I highly recommend.

Fast, efficient repair. Fair price and friendly customer service!

Went in to do a warranty replacement on my Zagg screen protector and Kwame was very friendly and helpful. And it was cheaper than doing the warranty online! I will definitely be using this place again.

I broke my iPhone x and they fixed it !!! My screen looks great and I think his name was Hunter was nice and had it back to me within a hour

Came in for iPhone 6 screen replacement and was in and out in less than a hr. Very friendly and knowledgeable about any tech repair. Highly recommend them any repairs needed.

Estimated time was up to 45 mins, and it actually took about 20!!!! I was in and out in no time. I’ll definitely be back.

Took phone in to replace battery and was in and out in the time was told.

Awesome staff who is extremely friendly with enthusiasm for their work. I have never had a bad experience here and I dont suspect I ever will!

I took my phone in to have a new battery put in. The guy ended busting my screen. Now it will be Tuesday September 8 before it can be fixed. A half hour job turns in to days before it can be fixed. I am very disappointed with their service.

Very fast! The guy was awesome

Awesome service. quick service. Love it.

Friendly staff, quick service, and cheaper prices than the phone repair places near by

Jeff did a great job and great customer service!

Knowledgeable honest staff which are very helpful. Would definitely recommend them.

Great place friendly staff.

Friendly staff, clean store, and excellent product quality.

Great service great tech

Solid spot! Great service! Will be back!

Hunter was amazing and extremely helpful.

Colin took great care of me, was very professional and knowledgeable. Highly recommend!