Someone told me about this place and I absolutely love them! They do good work and are reasonably priced. Not to mention, Mary is awesome and has very good customer service! She is always so pleasant. I will definitely keep coming back.

Very busy place...even when customers got cranky Carrie and staff maintained top notch PROFESSIONALISM! My vehicle was a mess going in....rides like a completely different car now! Excellent honest work!

Always fair in price and great people. Being coming here since Dad was here everyday. From the front counter to all the mechanics I always feel like they took great care of me and were more than fair with cost. I highly recommend this place !

Unless you know the owner or someone who works there expect to be there for at least a few hours regardless of the time of day or what services you want. I was just getting tires installed & balanced & was still there for 4 hrs despite the fact I was there before they opened. It’s not 1st come 1st serve like they claim they pick & choose what they want to do & when.

I love Smolic Tire. Fair, honest and the mechanics are all excellent. Z us my guy. I strongly recommend going there to get your car back together. 5⭐⭐⭐⭐⭐

Very busy place, at 1st I was going to leave. The ladies there seem to hostile. I was only getting tires on and it was hot but I see it had just been a long day for them. The ladies were actually very nice and funny. I will be returning to get my vehicles serviced.

Oil changes are expensive but this is a great place to get your vehicle fixed. Place usually opens @8:11a or 8:16a. But they get right to business. I love that walk-ins are welcomed.

Love this place. Been coming here for years and always have great service. They dont take appointments so my advice is this:Never go on a Monday, its the busiest and Tuesday can be sketchy as well.Try to go in the morning, be prepared to wait or be able to leave your car.

Affordable and professional! Great service.

Great place for your vehicle, they have convent service!!

It was very good always they will take care of you

Great pricesfriendly and helpful staffThey know my dad and I by name

Allegedly:Horrendous experience!!!Two years …4 visits in putting in my truck’s air conditioner.1 . First time ordered the wrong air conditioner2. Second time put in an old air conditioner unit and got caught3. Didn’t attach the hoses properly after fitting in the unit, belt was put on wrong . I went to another auto repair establishment . He said the hoses were still curled up and tucked away…Smolic never reconnected them to the engine… that’s why there was too much air mixture in the engine.So much wasted time…..two summers without air conditioning!!!

They are very professional and they seem to genuinely care about their customers.They are very prompt and they do excellent work.

This is my second day coming to see if they could help me fix me car. I came 23 mins away from home. For the owner to say he doesn’t wanna fix on my car. I was told from two woman answering the phone that they could help me. A waste of time I wouldn’t recommend anyone coming here. THE LACK COMMUNICATION & someone who answers the phone will tell you something totally different when you arrive. Talk to the owner anyone below him has no power to make any decisions in this place. They will mislead you and won’t care about the inconveniences they cause you.

Very pleased very good work

They are wonderful, I will definitely be a repeat customer & recommend them to everyone.

This place is amazing. Always on their job. Fixes whats promised, no more no less. Very reasonable pricing. My entire family swears by Smolic and its ready to see why!

Incredibly busy for a reason honest, extremely knowledgeable and reasonable prices for their services...get in line at 8AM and hopefully youll be blessed to meet Theresa she is a pint sized, gives it to you straight with no chaser, Lady Boss of Smolics...if they cant fix whats wrong, with your car, she gives exemplary referrals, to shops that also provide courteous, professional and reasonably priced services!

Very affordable and nice ownership

This place is very rude and unprofessional. Not the employees but the owners (Carrie Smolic and her husband). We came to rectify a suituation that we were still having with previous work they did in October 2020. When we got there we were met with a very nasty, disrespectful, unprofessional attitude from Carrie Smolic After giving us the run around to resolve the issue, we finally were told to come back the next day to rectify situation. We come back the next day and were met with the same if not more aggressive attitudes from both owners(Carrie Smolic and her husband). They were loud and rude and defensive and not willing to correct their errors or let anyone talk. I have never received or seen such disrespectful behavior from so called business owners. They were in the wrong, and when asked to prove they did the correct work, they were angry and unprofessional.They refused to accommodate us with the solution they told us to come back up there for. They knew they did not perform the work and did not want to compensate us. We left dissatisfied, disappointed, with the same car issues we came there for, none of our original parts we paid for, a bunch of lies and excuses. WILL NEVER RETURN AND ADVISE YOU NOT TO AS WELL, THESE PEOPLE ARE CROOKS AND THEY DESERVE A ZERO. Even when I had NTB on the phone They refused to listen to NTB about the issue Smolic supposedly fixed. So sad they dont know who knows who in todays world smh 🤣 good luck in life God doesnt like ugly. Willing to risk your business for a few dollars. DUMMIES

Great service they looked at car and even thought they dont fix that particular problem I was given some good places to call.

Great place I recommend anybody to go there, great customer service too

This place is always busy for good reason. They take care of their customers, they dont jerk them around, and they have great prices. This will be the only place I take my cars from this point forward.

This place is awesome and the customer service is great. I can see why they are so busy.

WOKE UP WITH A FLAT TIRE FIRST PLACE I CALLED WAS HERE ... YOUNG LADY WAS POLITE ND QUICK TO ANSWER MY QUESTIONS GAVE ME A FAIR PRICE ON A TIRE CAME IN ND GOT THE JOB DONE YESTERDAY IN AND OUT, YES ABOUT 3 VEHICLES AHEAD BUT SEEMED PRETTY QUICK TO ME .... AS I WAS THERE OTHERS WAITED BUT WERE VERY SATISFIED WITH THE PLACE AS OF ME IM SATISFIED WILL BE MY NUMBER ONE TO GO PLACE 🙌🏽💯

Yes, honest mechanics do exist! I was quoted a price for parts and when I arrived to pick up my car I was informed that they didnt need to replace one of the parts and I ended up paying less than expected. A LOT of other companies would have just let me pay for a replacement part that was never used. I will always send people to Smolic.

A long standing business, always good service

They’re first come first serve. Very efficient and straightforward while remaining friendly.

When I first had major work done here (twice in one year) they were fantastic ! Great! No complaints. But now here we are in October, my last major car repair was in July, I have had issues with the same tire and “wheel” since then, and up until yesterday, has been handled exceptionally well. Today though, I was accused of getting work done elsewhere and blaming the damage on this shop. I’ve come in several times and because the terms “plug” and “patch” are so different... Brenda? Assumed I had lied about the entire ordeal. I was told 11/4/2020 that my vehicle was ready for pick up, I arrive 11/5/2020 8am to find my vehicle parked with the plastic dangling off the bottom of the vehicle, trunk popped, and THE SAME FLAT tire. Except now it had a “sealant” around the rim, yet the tire was still flat. Had a verbal sparing match in regards, I continued to ask to just pay so I can leave but not with her having to “make it clear” that I couldn’t have gotten the tire fixed here before. I won’t be returning any longer.

This place is amazing! They do great work and their prices are great! They also are really nice

They always get me together. Great service.

Honest and fair at the best prices. Better get there early or you will be waiting in line.

Always excellent.

They have the southern attitude and first time there and i was real they yest drive my santa fe very nice southern attitudes.dont find that in Ohio thanks yall

If you dont take your car here, your overpaying somewhere else.

Ordered the wrong tires for my car.

Great place. Very good price.

Hes a good guy if you give you a good deal and quality

I am glad I came here. They know what they are doing and honest. Today was the 1st I have been in 3 years. They have the best price for brakes anywhere in northeast Ohio. Honest business. But make sure you go there 1st thing in the morning cause they are packed.

I had an emergency with my tire and they took care of me in minutes. Very reasonable to get a tire patched for about $23. Owner is hands on and was working when I arrived after 6 pm without an appointment. Friendly and efficient.

They always gets me together. Love the family there and they are very reasonable

Went there with my Granddaughter her tire was flat, but her father had put fix a flat in it. They check the tire no charge.

Wonderful people and good service

Great place .Fair PRICES. MY NUMBER ONE PLACE TO GO. IT SUCKS IF YOU NEED SOMETHING FIXED AND ITS SOMETHING THAT THEY DONT DO CAUSE YOU KNOW IT WONT BE AS GOOD OF a price...

Awesome place

I went to Smolic because my tire light came on in my car. They checked my tire pressure first to see which one was low and then I noticed that my front 2 tires were pretty much bald. So I got 2 gently used tires/dam near new tires ( they still had the feelers on the side of the tires like brand new tires have) (not sure if thats what they are actually called) for $75 a piece.I didnt like that I had to stand the whole time ( for an hour and 20 min) but I do understand that its a COVID19 pandemic and I am guessing they didnt have suitable seating for sanitary reasons.

I brought my car in after waking to a flat for the 3rd time in a week. I requested new tires & ball joints. The quote I was given was a little over $100 less than what everyone else quoted me!Everyone was VERY nice! Great customer service/front desk team!

Great service! Tires mounted, balanced and install all with no appointment.

Great place

Honest prices and great work! Very helpful. There is usually someone to speak to right away when you pull in. Same day service. Great people and family biz. Thanks for getting me in and fixed up every time I have been there!

Great service. Friendly but professional staff. Would give repeat business.

Awesome place and friendly owners 😀

Great service with friendly staff

Super prices, great customer service and very knowledgeable mechanics. Personalized service every time Ive been there and very nice people at the counter and in the shop. Thanks for the super service Mary!! A++

Good people and service

I turned the car in at 8:30AM, no call back all day, had to call in around 1:45PM to check the status of low air causing tire sensors to go off frequently. They said there were no issues found, even though the tire sensors are going off. The person on the phone said they would call right back, never called back. I called again at 3:00PM, was placed on hold for 10min, so I hung up. I went there at 4:00PM after work and the car was ready, oddly. One tire was patched and another was resealed. The price was shockingly awesome. Kind of an odd experience, with a little uncertainty, but they got the job done?Update 11/9/2019: The same tires are continuously low again. I had to fill them up with air twice now, so I guess Smolic did not do the job.

Getting new set of tires for the motorhome! Smolic tire really does deliver when you need them!

These guys are amazing, they took care of me like I was family. Im not going anywhere else.

This place is an absolute gem. One of the employees by the name of Trim was so helpful and straight to the point. His customer service skills are the gold standard of the industry, everyone agrees!

Awesome Customer Service and very fast work!!!!

Excellent customer service

Never had a problem with their service, just great people..

Good customer service and pricing is affordable. Carries all over taking care of customers showing care and respect. I recommend Smolic for your car care.

My family and I have been going there for years since I was little and they are amazing, fast, reliable, and dependable. Every time I take my car there, I never have to bring it back except for oil changes. I recommend everyone to go there for their wonderful customer service, low prices, and fast service.

If I could rate Smolic Tire a 0, I would! I took my car there in July for TIRES! I asked for a specific brand tires prior to going there which had to be ordered, according to the owners wife. She ordered them and I told her I would be there on a specific date/time. Dropped off the car and came back in 90 minutes. The car had not been touched! I went over to the counter and spoke to the owners wife and she said my car would be next. I left for an hour and came back to get the car. When I went to get my car, she told me that she grabbed the WRONG set of tires and put Kenda tires on my car instead of the Mastercraft tires that I ordered! Who does that without owners permission? She also tried telling me that Kenda tires are a brand of Cooper tires and are better! Really? They are made in Taiwan and have not been affiliated with Cooper/Mastercraft tires since 2009!!! She also said I could bring the car back within 30 days to get the other tires, if I wanted. This particular day was a rainstorm and I had already been there over 2 hours. I took the car home and called back and told her that Id be back next day for the Mastercraft (U.S.A. made tires.) I pulled up and waited there. Staff began to jack up the car and then disappeared for several minutes. I went in to see what was going on. Owners wife proceeded to tell me that she ordered the wrong size in the Mastercraft brand tires. Really? At this point I was extremely upset. I was then told by the owner that he would put on a set of Cooper ties for nearly $25.00 a tire more! Wow! I was told that the tires I wanted could be in between 2-4 pm same day and to bring the car back.I waited until about 1:30 and called them back to check the status of the tire order. Owners wife said that she didnt realize, that due to Covid, Smolic tires is only receiving 1 tire delivery per day. Apparently, she did not know this was going on for 4 months until that particular day!! I believe I had been lied to and that this place is pushing the Kenda brand tires because they must not pay much for them and they are making tons of money pushing these tires off on their Customers. A friend of mine had a similar experience with them as well and pushed Kenda tires on her too! Needles to say, I went back a 3rd time that same week, and had them put back my old Mastercraft tires on my car. I took my car to Confident Car Care & Tire in Euclid and had my Mastercraft tires put on and for even cheaper price than Smolic!! Im not sure what happened to them. My dad loved going there. I never had good luck with this place! I will be bringing my business to Confident Car Care & Tire from now on. No appointment and in & out quickly! Dave will take care of you! Honesty is the best policy!! Good luck!

Very good people. If they cant fix it they will tell you where to go. If it ant broke dont fix it type of people!

Love this place. They take time to let you know whats going with your vehicle and are willing to work with you. I have no.problem referring anyone to this place of business. I wish they offered all care service. They would undoubtedly be my regular mechanics. The prices are excellent as well, they dont try to empty your pockets to fix your car

I love love love Smolic. I have been coming here for maybe 4 years on and off. They are always so pleasant, helpful and honest. The women in the office is just great !!

This is THE only place I will take my car (unless its electrical) they are the most honest shop you will find. They do not try to upsell or force you to repair something that is not needed. They are friendly and upfront. They truly deserve 5+ stars for certain!

Pleasant place,the staff is super friendly and helpful! They let you know what needs to be done, and then they take care of it. Highly recommend them for auto repair and service.

They know their business. Honest and reliable car mechanics. The owner (female) knows her stuff. Family business passed down and a pillar in the community. If we dont go to the dealer we go to Smolic. Excellent prices and excellent workmanship. Stand by their warranties.

This place is great. I will only take my car here to get fixed from now on. They are awesome!

Great service and cost for tires were Cheap

Smolic was highly recommended by a friend so I ended up buying 4 tires/warranty for what I thought was a decent price as opposed buying them from the dealer. Every few months the left front tire had to have air in it and each time I took it back no problem and when I asked why I was told because I drive the freeway and the temperature was hot (same tire each time). Then a bubble appeared in the tire, when I took the car back I was told I needed a new tire and when I mentioned the warranty I was told there was less than a 1/4 of thread left so the warranty was no good. Now I only put 1000 miles on the car since I brought the tires. Not trusting the lady another friend suggested I take it to another shop. All 4 tires had 3/4 thread but of course 1 had the bubble and it was suggested I only replace the bubble tire. I guess Smolic didnt want to replace the tire. To lie to me and deny the use of the warranty makes me think theyre taking advantage of a lot of people. Theyre always busy and theyre knowledgeable and get customers in and out quickly but how much work is done unnecessarily at the cost to the customer. I was taken advantage of for not knowing and them not being honest. SHAME ON YOU.

Customer service great but my tire issue is the same unhappy customer cant refer anyone due to my experience

Excellent customer service.

Great place. Excellent service. Good fair prices. I always my first choice

Great service and good prices. The establishment is really busy though but for good reason. Definitely worth the money and the wait. Looks like I found my new car shop.

Great place... Fast service even when busy.. better price then anywhere. Brought my wifes car here and now mine. Wouldnt go anywhere else.

Excellent service! Very busy shop and great service. I drove 25 miles to get my tires changed and will never use anyone else.

I had two flat tires from running over nails. Smolic Tire saved the day! The place is organized chaos. Crazy busy! But, they are fast, efficient and very reasonably priced. I will give them my business in the future.

Got me in and out...very friendly folks

Excellent Service and Prices! Carrie is the best. Get there early as they are always busy because they do spectacular work and prices are amazing!

Friendly and fast, very affordable. Its completely hectic, a sign of a well loved business, but they know what theyre doing and will get you in and out quick. No frills, just good service and great prices.

Very professional and nice staff . Good reasonable prices staff was very helpful with helping understand what needed to be done with my car.

Always good to you. Love them

Great service, very helpful

My visits are always pleasant&professional... very reasonable prices ....Carrie is the bomb!! Super nice and will work with you

Love the service they take care of all my vehicles and do a great job staff is very friendly and helpful

Daughter cell phone was stolen from middle console. I was made to feel like we were lying. Will never go back.

Service was supremely executed! Professionals that not only know what their doing but also honor their work! Me and children are safe on the road again!👍🏽

Simply the BEST! The owners, Carrie and her husband are SO nice... Carrie runs the counter. Shes genuinely grateful for your business and concerned about your car. I HIGHLY RECOMMEND THIS business TO EVERYONE!

It was late and they told us they were not taking anymore cars but when they saw we had our 3 yr old in the car they went ahead and took us and changed the tire. Awesome

I have been here many times. I love this place its always busy but quick service. I will always recommend Smolic for tires. Great job...and you are awesome Carrie girl power.....she knows her stuff...phone is always ringing but she still manages to be polite. Thanks Smolic

This is the most honest and fair priced garage Ive ever been to. Carrie is always very busy, but always friendly and attentive to each customer that is waiting. Shop is always busy but Ive always gotten in the same day. I appreciate you guys, Smolic!!!

Fast,Great Service! I love it. Very Warm Respectful Staff! Highly Recommend!

Awesome service and family oriented

I went to get an oil change for the first time. I got there at 1:06pm. The place closed at 2pm. Karen, not sure her role in the company because she was just sitting on a stool, said to me (very rudely), were closed, after she asked me how she could help me. I then said, I thought you all dont close until 2pm? She then says yeah, but we are closed for oil changes. I asked her, When should I have gotten here to be able to get an oil change? She says, at least an hour in advance..(mind you, it was only 6minutes after the hour).......So I left, and decided to call back because I was offended with her attitude towards me. When I called back I explained to her that it was just 6minutes past the hour. She goes on to very sarcastically explain to me that it had nothing to do with the time, they are just finished with oil changes for today, first come first serve. As she explained, she called me, (a 45 yr old woman), baby and dear, being facetious in my opinion, while I hear someone laughing in the back.I was so excited to come to this placed based upon the reviews because I am new to the area, moving just up the road to Richmond Hts. This left such a bad impression, that I will never patronize this place again irregardless of the proximity or prices. Customer service can make or break a company, and with people like this representing your business, things need to be really reconsidered.Chari

The best service in Cleveland at very fair prices! Very friendly and helpful!