I tell you what I will never go to another place other than this one to get work done to my vehicle. Jack was so helpful very friendly and explained everything and made sure I was ok with what they were going to do to fix my car. Homer was also very friendly! My car runs perfect now I wouldnt recommend another place.
Went to check on possible damage to valve stem, less than 10 minutes had me in checking it, no damage, really friendly fast service, definitely good place to go for tires trims and other services
Everybody was absolutely awesome! Best customer service Ive had in a while! Would recommend that everybody that has tire issues go there very affordable courteous and knowledgeable and staff!
In and out quickly and reasonable prices for the work performed. Definitely would recommend.
We just moved to the area and were super leary of taking our car anywhere. This store is friendly and they go above and beyond to make sure you get the best quality of service that anyone could ask for. I would trust them with my car any day and a bonus is that the owner is top notch!
Less than two miles after I left my hubcap flew off down the road. I called and was told that was acceptable and they wouldn’t do anything about it
The staff were very friendly and joked with you. And the pricing was the best around.
Positive customer service. Will not go anywhere else for my tire or oil change needs
Great prices, even better service!
Had the tires replaced on my wife’s car today. I was almost certain that she needed brakes and an alignment. Was pleasantly surprised when I was told that she needed neither at this time and that they would keep an eye on them when she went in for a rotation after 4000 miles. It’s so nice to not be sold something that I don’t need. You don’t see to many businesses with integrity anymore. So very glad that we decided to shop local instead of one of the many chains or big box stores. These folks will be our “go to” for all of our car needs going forward. I highly recommend them.
Homer is the best!! My car is always taken care of.
Friendly staff quick oil change and tire rotation thanks guys
I went there today didnt have an appointment they where very nice and quick, got 4 new tires and was in and out in 30 mins. So if your looking for a good tire place this is your place
Jack Cross is a personal friend of mine and has always been a stand up guy. Good people at this location that always ensure you are provided with the best customer service and support for your vehicle.Chris Calandrino
What a blessing to our community. Honest, hard working and reasonable. Its an honor to support this local business.
A little expensive but great work
Fast, friendly and reliable service with reasonable rates. I will definitely return.
Very busy but helpful
My daughter and 4yr granddaughter were traveling home and had a blow out. We were too far away to get to them. I called BOT and spoke to Jeff. He got me in touch with a tow company and then had the tire and techs waiting on her to install the tire. They stayed pass their closing time and made sure she was safe to drive home. She had a 5 hr. trip ahead of her. This company was fantastic and went above and beyond any experience Ive ever encountered. Great Customer service. Thank you all for taking care of my family!
These guys are really helpful, very polite and did a great job on my breaks when I needed it the most! They are a must to check out.
DO NOT EVER BRING YOUR CAR HERE! Mitch and Brian were the techs that worked on my vehicle. I TALKED TO THE MANAGER JEFF. They changed my oil in December of 2020. NOT EVEN A MONTH AGO! I noticed my car was leaking oil so I took the car to A dealership, they of course fixed the issue. They also let me know that Cleveland Tire put a OVERSIZED BOLT in my oil pan and wrapped it in silicon! This was poor worth ethic and laziness. It was leaking the entire time! Luckily I took the car to the dealership and got it fixed when I did. Cleveland tire obviously doesn’t know how to put a oil plug in or even let a customer know that they put a new oil plug in. I contacted Jeff and he told me there is nothing they can do. He then had the phone down I’m guessing he thought I couldn’t hear him and was talking about me to another employee! I then went to cleveland tire. Jeff was extremely disrespectful and unprofessional at all times I was talking to him. He told me he didnt know what happened at that time because he was out for covid. (Acting like everything was a joke) SO THEY SCREW YOUR CAR UP AND DON’T EVEN TAKE RESPONSIBILITY FOR THEIR ACTIONS! I tried to make amends and offer them to buy my new oil pan and they WONT even do that! They want to fix the car themselves after I pitched a fit and came up to Cleveland tire. The reason I won’t let them fix my car is because they are only doing it to save themselves but who’s to say they won’t screw it up again! SCREW THIS PLACE DONT EVER TAKE YOUR CAR HERE! Never seen a more horrible company in my life.
They are amazing! Best customer service around!
There is not enough words to say how thankful I am to Cleveland Tire. They always have my back when I need them for tire service. I would not go anywhere else. They go above and beyond consistently. Thank you for all you do!
Ended up after much discussion to honor advertised prices.
I stopped in to have a tire repaired on a new vehicle (3000 miles) and they took my car right away and had the tire repaired in less than 15 minutes. I have been a customer here for many years and this is why I will be for many more years to come. Oh and they did not charge me for the repair on top of the amazing service!!
Good service. Great people
Great people, great staff, great service, and a fair price! I have no complaints what so ever and would definitely be a returning customer. Thanks for the service! Keep up the great work
Called today the front desk was great. But after being transferred the guy was so rude! Sorry you have to work and do some actual work. He said Ill prob call you back. He never did. We get our brakes done there. Guess we will have to find somewhere else. Please dont respond w/ giving me customer service number. We found someone else to fix our truck.
Always great to deal with!
I am sorry I did not want to give you this rates but I had a terrible experience even tough the manager and the guys were nice.I paid for a full set of brand new tires + balancing+ alligment to have the best performance. That’s What I attempted but this guys returned my car with the 2 front wheels totally loosen nuts and I found out thank God few blocks from the shop when this terrible sound appear.They took the car back and apparently fixed it but when I was on my way out to South Carolina and I drove up 65 M/hour the the car started shaking so I have to take the car to another shop and paid for balancing again $45 plus all this waste of time and headaches because I went to a *good place to do the job* just 2 weeks before.Omg 2 mistakes same car and I don’t think you even aligned the car because I did it 6 months ago & you should have told me It was not needed.I just though I was in good hands because this is a family car and I don’t think this words didn’t work with me this time * you get what you paid for*Now, I have to let it go. Like I said nice people horrible jobHeads upJohn
Great bunch of guys. Friendly and very helpful.
Speaking as a woman that used a lot of car repairs in the past. Cleveland tire has been the most honest, helpful and curtious. Their prices are right at or better than others. If you have any problems, they take care of.
Do not buy tires here. I bought 4 new tires that bumped because they were out of round. They put another 4 tires on, bad also. Finally another set of four tires put on that bumped and pulled to left. I wanted to pay difference for a better brand of tire but they wouldn’t do. Wanted to sell another set and told me to sell the bad tires myself. So stay away. Go someplace else.
Friendly & fast service!
Waynes the. Best
Friendly staff did great job on alignment
Although mechanics can over charge this place Does Not ! And always have repairs done right. Very friendly staff and Always clean
Wonderful customer service. These guys went above and beyond to help me get my rv tire fixed and my wife and children back on the road. If not for them we would have been stranded in Cleveland, TN for the evening. Many many thanks for helping us out. Thank you.
I have used this place for years and most of my family have as well. The one thing that keeps bringing me back is trust. These owners are not trying to rip you off. If you have a problem they will try and figure it out. If they can’t repair for a good price they will tell you who can.They even referred me to a competitor once because of the type of rims I wanted for a truck. Told me this other place had some good inventory and deals. I also had my AC go out. I took it in hoping it was as just a hose but ended up being the compressor. They told me they could not get the part as cheap as dealer and did not charge me for the hour they looked at it. Class place.
Super nice guys. Great local business. Need tires go here will be treated great. Not like big chains that dont care. These guys care.
This place is amazing. I had people try to scam me and tell me I needed a lot of work done. Cleveland Tire checked out my car, only fixed what needed to be fixed, and got me out for 1/3 of the price. Theyre fast, polite, and will never try to take advantage of you.
I used to work here. The people skills of the technicians in the automotive shop are second to none. They are friendly, helpful and function well in a fast-paced work environment. If you are in a hurry, this is a great place to get an oil change or have tires installed.
Great service and people! The employees are very knowledgeable and open with offering suggestions that will best help you (and your vehicle) out!
Absolutely amazing service my car rides like a brand new one. No shimmying while driving and doesnt pull anymore thank you all for such great work I totally recommend these guys!!
Great place to do business! They have always done quality work at reasonable prices.If you need work on you vehicles come see the people at Cleveland Tire Center, Inc.
Fast, courteous service. I will definitely use them again should the need to present itself.
I went here to get my car aligned and it couldnt be aligned correctly so they didnt charge me anything and of course they didnt try to get it as close as they could. But Im glad I didnt get charged for something that wasnt done correctly. Believe it or not the one right up the street charged me and said they got as close as they could
Jack is awesome!! He gets those guys right on ur vehicle when u bring it in< if not too busy but then u dont wait long! Thanks guys!!!
Best Tire store in Town!
Folks let me tell you the management are one of the nicest and friendly people in Cleveland this is the place l wanna shop from now on...thank you Folks
Friendly, fast great prices. Been doing business with them a good while. Thompson family business. .they are fabulous
Moving after 20 years doing business with Cleveland Tire. I will miss their quality of service and their efficiency
Very professional setting with a nice waiting room, coffee and TV!! Came In with my move in coupon and these guys helped me with all my basic car functions. Will be back and will have more work done here. Great job guys!!
Awful place...said they did things that they actually didnt....
Walked in and asked for 2 new tires and oil change on a Saturday morning. Gentleman at the front desk said he would have time to take care of me. Once he noticed my vehicle was with a fleet management company he instantly told me he couldnt fit me in the schedule. This was 3 hours before closing.
Truck tire shop have great employees very friendly and respectful... work great together!! Highly recommend cleveland tire truck shop!!
Always a great experience! Great prices, great service & great people
They always take good care of there customers and do great work, and will tell you if the work really necessary or worth it.
Great service and nice mechanics. Always treated respectfully and shows concerns
I cant say enough good things about Cleveland Tire. Everytime I have ever gone there for help. They have exceeded my expectations. I know for a fact they stand by there work and they will do their best to get your vehicle done on time. They have even stayed late to get my sons truck fixed so he could return to Knoxville that evening. Even though we got there 30 minutes before they closed. Jeff always remembers me like he has known me all my life. Thanks guys! Bravo!
Friendly, nice and very professional people. Ever since moving to Cleveland, TN in May 2017 Cleveland Tire is the ONLY place I go to have service done on my Hyundai Sonata and Dodge Ram.
Great Customer service
Great prices excellent friendly service. Best tire shop in the area hands down
The greatest
Fast friendly service, the employees make you feel as if you are important to them. Great mechanics and they offer a wide range of services.
Just want to let you know doing business with Jeff Smith was a great experience he is very professional and courteous, honest and a pleasantperson to do business with.and he is very dedicated. Thank You, Jeff
Thank you, Jeff Smith for excellent service and help with my tires!!! Best Around!!!!
They were awesome. Very nice people and great service!
Had 2 front tires that I purchased there that were out of balance. They got me right in & rebalanced the tires. Always helpful.
There very helpful and friendly, there a little pricey.
Friendly people and wonderful service!
Love the Customer services very friends Great work
Jeff is awesome. Got things taken care of for me in minutes.
Got my tire replaced quickly after a flat and charged a fair price
We always go to Cleveland tire because they are friendly and always try to care for each customer each time with the upmost of professionalism
Honest, fair, and do pretty good work. Never had an issue.
Great customer service. No pressure salesmen.
Nice folks, good waiting area, variety of services and competitive pricing. It appears common sense is in place here, youre a person here not just another ticket.
Guys know what the problem however good luck getting in the bays. Takes a long time. Even days to be fixed
Very friendly and trustworthy. went out of their way to figure out what was wrong. Will be returning for future visits.
Very professional!!!
Good service for decent price. It is my place to go for the alignment
Cleveland Tire Center rocks .... Good christian brothers we shared about the goodness of God and I felt such a presents of God got car all wheel alignment ( $69.95) and could have gotten a set of tires for the price I paid for at walmart and wouldnt have had to gone thru all the trouble i went through .. a person is never too old to learn need tires or alignment Cleveland Tire is the place to go . They didnt asked me to post this God put it on my heart so give credit where credits due .... Have a Blessed day
I bring all my vehicle here. Very trustworthy an fair price.
Good knowledgeable staff and good prices
Good selection and good service.
Good prices and service from people who care
Fast service. Knowledgeable friendly employees.
Absolutely excellent service super honest
Service advisors are great and get the job done quick
Always helpful and courteous. They have kept my cars running in top shape for years.
Good experience. Clear explanation of problem with vehicle.
Great honest staff recommend this to all.
They were amazing!!! Great customer too!!! Thanks from the bottom of my heart!!!!
I would not recommend this place to anyone. They did not know what a butterfly drain plug was and refused to service my vehicle for a simple oil change after I waited for an hour, stay away.
Need to replace a blown 5th wheel tire. They got us in right away and we were out in less than an hour on a busy Monday morning. Thank you John!
Good people!
Good service and friendly staff.
Great place and knowledgeable staff!