Ja
James Corlew Automotive
722 College St, Clarksville, TN 37040, United States
Comments
S
Review №1

Excellent experience working with JP & the team!! They made trading in/buying new such a smooth transaction and went above and beyond. They gladly accommodated us as a family of 5 with cat and dog in tow as we were passing through from vacation. Extremely satisfied.. highly recommend!!

Bi
Review №2

We werent really looking to buy a vehicle at the time, but due to unforeseen circumstances, we went to James Corlew Chevrolet to have a noise checked out on our car. While there, JP helped find a vehicle I, the wife, had been interested in. It was exactly what I was looking for! 24 hours later, I had my beautiful XT5 in hand. JP was so very helpful in every way and a joy to do business with. I would highly recommend JP as a salesman.. My husband and I found the entire staff to be very friendly and helpful.

MJ
Review №3

Most amazing car buying experience I have ever had! This is the third car I purchased from James Corlew. Our sales man, Caleb Payne, went above and beyond to ensure I was pleased with my purchase and completely satisfied. Tony, the sales manager, made the deal so simple and smooth that I was in-and-out quickly. I was in-an-out with my dream car in less time it took me to buy a new suit.

Da
Review №4

Had an excellent experience working with JP Marsh. 100% transparency throughout the entire process, and the deal went very smooth. Well deserving of a 5 Star review. Im looking forward to working with him and the staff for our next purchase.

Ke
Review №5

I had the most awesome experience. JP is the most awesome salesman. I was very excited to purchase my first Chevrolet!!

Ch
Review №6

The team here is amazing!! A few mistakes were made on my vehicle while in the shop but the response to fixing the issues was absolutely amazing completely went over and beyond!

Sa
Review №7

We had an awesome experience at James Corlew and we’re super impressed with our salesperson, JP Marsh. It was an easy process and went smoothly! Best experience ever! Highly recommend!

Je
Review №8

Allan was amazing! He found the truck we wanted and was able to get us what we wanted. Very knowledgeable and extremely pleased with the service we received. Would highly recommend him and will return as a customer because of him.

Ro
Review №9

I came in to drop off truck, for service the next day, but was able to get right in. Great service techs. Only problem was with my rotation. The tire pressure wasn’t checked. As it usually done, with paperwork to back it up. My PSI were 37-34-27-33 .what happened this time.

Te
Review №10

My experience was amazing! I had an issue with my new truck, that I did not purchase from them, that had been rejected by GM at another dealership. It was rejected by GM again. James Corlew Chevrolet fixed the problem out of their pocket without hesitation. Tim made sure that I had an exemplary experience. This is TRUE customer service. They will forever have my business! Thank you Tim and JCC!

Jo
Review №11

Always very friendly, I realize that alot of customers pass through and repairs are done. But every time Ive had a problem the repair & maintenance department have done a great job Johnny takes care of all the problems

Kr
Review №12

Jason went above and beyond to help me with my car issues that I was having. Jamie in service answered all the questions I had and was extremely personable. Everyone at the dealership made me feel like I was part of their James Corlew family. They will always have my business and I will refer anybody needing a vehicle, service, etc. to James Corlew. Thank you all!

du
Review №13

JP MARSH was a fantastic sales agent. He answered our questions and got us all taken care of in a timely manner. Super friendly and made car buying a breeze. Really appreciate his help and efforts.

Ma
Review №14

Jaimie was absolutely amazing as an advisor, the shuttle drivers were awesome and punctual. Excellent customer service 5 Stars across the board!!! HIGHLY recommend and will only be taking my vehicle here from now on.

co
Review №15

JP Marsh has been nothing but helpful and easy to work with. He has been on top of the entire buying process while I was work.

Lu
Review №16

JP Marsh was extremely helpful and honest through the whole process. He also was incredibly patient with me changing my mind over and over. I’ve been a customer for many years in the service department and I’m glad sales is just as amazing

Je
Review №17

I recently purchased two cars from my sales representative, JOHNNY FARRAR, within 4 days of each other. I cannot say enough good things about the dealership and Mr. Farrar. They treated me with respect, knowledge of their inventory, and most importantly, patience, as it took me awhile to decide on what I was looking for in a new vehicle.I now am the proud owner of a Cadillac CT6 and a Chevrolet Equinox. I highly recommend James Corlew and especially JOHNNY FARRAR. I am very happy with my deals and I have purchased a total of 3 vehicles from them in the last 6 months. That says a lot for them. I will keep coming back, too.In conclusion, look no further.

He
Review №18

This is the second time our vehicles were service/repaired and I found damage or missing part. I am waiting to see when the latest vehicle will be repaired.Thank you ( Jason B., and Team ) for the quick response and resolving my vehicles issue. I knew that all my concerns were addressed at all echelons. This is another reason my Family and I had chosen James Corlew for all our vehicular needs. Thank from the bottom of my heart👍

Je
Review №19

Darrell Green was the best salesman hands down. I can say this because he sold a vehicle to someone who lives in Pennsylvania. He worked with me every step of the way took my calls and answered my texts thank you Darrell agen

Re
Review №20

I had a plan to get a car literally ONE hour before they closed and Mr. JP (John Paul Marsh) Made that happen! I’m a girl full of ADHD and he made the process so easy, from the moment I walked in I was a little timid. A girl, alone in a dealership, with no guidance just a plan. He helped it come to light, I left the lot the same night in a brand new 2021 car! Thanks JP 🥳☺️

Ja
Review №21

Oil change/tire rotation took 3 hours and 20 minutes. This is the longest Ive ever waited for basic service.Upon arrival, all four of my TPMS sensors were working fine. After service, all four were not working. Technician said he tried to reprogram them, but I may need new sensors.

ad
Review №22

Scheduling through the app is so easy. The customer service when I arrived was excellent. Couldnt be happier with this dealership

Mi
Review №23

Best experience getting a new car I’ve ever had! JP Marsh was extremely professional and friendly. 10/10 I would recommend him to anyone shopping for a vehicle.

My
Review №24

Jp was great got new truck everybody was wonderful

PT
Review №25

Since I bought my truck in Florida, it was my first time there. I was in for my first oil change as it was around 3:30 pm. I was welcomed and introduced to my service rep Colin Hayes. He told me about recalls on my truck that I didn’t know about and then showed me the waiting area. After about an hour and half the truck was done with the oil change and I was on my way. Because it was late in the afternoon and it was busy the recalls were not applied. Colin said he would get back with me to see when would a good day be for me to bring the truck back. Though he never did, over all my experience was good. I’ll have to see how it goes on my next few services.

Jo
Review №26

I was able to get an appointment time to my liking and the oil change and tire rotation was completed in a timely manner. The intake area is clean and organized and the waiting area is comfortable.

Mt
Review №27

Scheduled an appt. for 2 issues with our vehicle. They couldnt replicate one and the other they didnt have someone who could get to it right then so they said they would call us mid week and make sure they could get us in that coming Friday.So Friday comes, no phone calls.... we did get a video of what they couldnt replicate. We go to drop off, they wouldnt even see us, all the sudden they are taking appointments only and we are not on the list. We had to make another appointment. We might get our issues taken care of at our appointment in 3 weeks. (even though they promised that this week at our appt last week)

Gi
Review №28

JP Marsh went up and beyond in making sure our experience was fantastic. He answered every question my husband and I had and if didn’t know the answer he found the answer. He made the purchase of our first Cadillac wonderful and easy.

Ch
Review №29

Jamie was very nice and I will be back for oil changes. He kept me in the loop about my part. There was also a lady, I forgot her name but she was very sweet and helpful!

De
Review №30

Colin Hayes was very nice, friendly and professional! He took care of what I came in for in a timely manner. I highly recommend him!

Sh
Review №31

It was the only place that had the confidence to work on my Corvette. It was very easy for me to express how I want the Corvette to be fixed, getting the parts I wanted. Even when mistakes were made when I would check up here and there. I was given no issues at all and the issues were resolved without incident.Once the work was finished we had one more hiccup with the detailing but once again everyone came together to ensure my Corvette was exactly as it was before the accident that I was in. All the parts were installed perfectly with the perfect spacing so when the car flexes. None of the components causes friction with another nor was the body over lapping in any sort of way.

sh
Review №32

JP was so amazing! He’s a true gem. JP knew his stuff. He answered all my questions in regards to my 2021 Malibu LS. He knew about the Apple Car Play and the On Star features. He even was apple to show me how to set up my Wifi and the My Chevrolet app. Such a great guy and made sure we stayed in budget.

Ga
Review №33

The staff was kind and courteous. They did their best to get me serviced and out in a decent time. I really think highly of James Corlew Dealership. Thanks to all.

Ne
Review №34

It didnt take long to get my car serviced. We were in and out within a reasonable time. Thank you James Corlew.

Re
Review №35

I made my appointment and had it back within the time i was told it would be done. they had a very spacious customer lounge. The employees were very helpful when I came in and when I was leaving. I would recommend the dealership as a whole to anyone looking for service or looking to buy. Thank you James Corlew for all you do here in Clarksville, TN.

He
Review №36

JP Marsh was my Sales Associate, he welcomed me to the dealership asked me a brief amount of questions to get an idea of what I was searching for and gave me a few options with ease. He promptly entertained my requests and did not waste my time. Understanding that my time was valuable to me made my experience that much better. Thanks, and I love my new truck.

Su
Review №37

I’ve been in and out of your dealership for the past 20 years or so. It’s good to see you always seem to be improving. Thank you

br
Review №38

Jamie was my rep. I came to dealership because Beechaven Auto Repair told me I had a leak in my air compressor and it would have to be replaced. It was replaced on August 13 at Heartland Chevy in England, Arkansas due to original Compressor locking up and breaking main belt. I was having air flow issues and AC would intermittently work. Corlew shop quickly found the problem being a switch that controlled the airflow and repaired it the same day. I have had my Chvy blazer in repair shop multiple times over a year and they were the ONLY ones who could find the problem. Very nice people and always called me when they said. And THERE WAS NO LEAK IN MY NEW AIR COMPRESSOR. Thank you Jamie for listening to the problem.

Lj
Review №39

Just bought my new truck from Alan Linboom at James Corlew and he made it easy process for me to trade in my truck and get my new one. Didnt pressure me into buying something I wasnt gonna be happy with. Over all he is a great salesman and person thank you Alan

ma
Review №40

Had a great experience with JP Marsh. Very friendly, helped me with a used car even though he was in new car sales. Was up front about everything, and was very helpful with financing questions. Awesome experience.

Ja
Review №41

JP Marsh was an outstanding salesman, when he didnt have the vehicle in stock that I wanted he was more than happy to walk me through the process of ordering a truck! I am now a happy owner of a 2021 Chevy Custom Trail Boss! Hes great to communicate with, and gave me quick answers on the updates for my truck. Get with JP Marsh if you want a vehicle built and purchased to your specifications.

Ho
Review №42

Tom in the service department was able to fit me in for an oil change and tire rotation. Everyone was very nice.

Ma
Review №43

JP was excellent and made the buying experience so much easier. I would recommend anyone to buy from him!

Br
Review №44

Always a pleasure to have my vehicle serviced here. Colin and the gang take care of everything, just as you would expect a dealership service department to do. Im going three years of being a customer, and I dont plan on changing.

Ka
Review №45

Chris Lenning was awesome to work with. Super knowledgeable, great attention to detail. He wasn’t pushy, but helped us make good financial sense of what we wanted, needed, and decided to buy. Super great guy! Jeff was awesome too- he helped on the paperwork/deal side and with setting up times for accessories!

Sc
Review №46

Had the pleasure to work with JP, super awesome friendly guy! Made the experience well worth it and definitely recommend! Fast, efficient and he cared about my concerns (not like those pushy saleman) 5 star recommended to anyone! Thank you James Corlew and JP Marsh for the great, honest experience!

As
Review №47

I was just in here this week to get a shift knob replaced on my 2018 Chevy Malibu due to the manual buttons becoming inoperable. The amount of time it took to get it replaced was less than expected and even though it was a bit pricey for the labor it is definitely worth it because I couldn’t even tell the difference once completed and the manual shifting is back. Staff was awesome and helpful as well. Great job guys keep up the good work!

Da
Review №48

I have been to Chevrolet dealerships all over the country, But James Corlew definitely takes number one. I recently purchased a 2021 Silverado and let me just say Darrell Green nailed it. I explained my daily lifestyle and vacationing needs/wants, he picked this truck and I immediately fell in love with it. Perfect experience and perfect truck. Thank you to my salesman Darrell Green and as a returning customer thank you James Corlew for another great experience.

ra
Review №49

Alan was an awesome person to talk to and made the experience so much easier then any other car salesmen I’ve dealt with. During my time there we just talked about fishing and hunting, while waiting for the truck to come out he was very professional and I appreciate him so much for getting me in my new truck. He made sure I was taken care of. He walked me through every step of the new vehicle with the in star and my Chevy app.. he was awesome.

Ke
Review №50

I have always been treated with the up most kindness and respect.

Da
Review №51

We worked with JP Marsh at the dealership. We came in a few month back looking for a Chevy traverse, he didn’t have the one we wanted, so he promised to follow up when he had what we wanted, a few months later he called saying he finally had it. We came in looking but then decided to go a different route and get a Chevy Silverado. He was very professional, reasonably and personable. We highly recommend JP!

Ch
Review №52

Great customer service. Very little wait time. Would recommend JP Marsh.he is very professional.

Ju
Review №53

This is the best experience I had buying a car. In the past at other dealerships I have always had problems. However, when I walked into James Corlew Chevrolet everyone was nice. Alan Linboom was waiting on my and ready to help me find my next car. He is the best salesman I have ever had the opportunity to work with. He listen to what I wanted and he found me the perfect car. I am going to recommend any of my friends and family to go and see him to get their next car. He is the best!!

Ca
Review №54

JP helped my husband and I find a great vehicle for our growing family! He made the process super simple, and listened to all the needs we had! I couldn’t have had a better experience. Along with Alyssa in finances help. The entire experience was so stress free. Thank you JP!

Ti
Review №55

ASK FOR CARLENE! She was super helpful and spoke plainly. No games! She’s very personable and knowledgeable about the vehicles she’s selling. She made this the smoothest car buying transaction I’ve had. Highly recommend her and the James Corlew Dealership. Had no troubles buying a truck today with her as consultant. Super nice and military friendly dealership. ASK FOR CARLENE!

Ka
Review №56

I had a great experience here and got everything I wanted and more! I had David Adams help me. He sold me a new 2020 Chevy Equinox and his service was incredible. He really knows whats best for the customer and cares more about saving the customers money than anything and he really did save me a ton! I recommend this place to everyone and I recommend David to everyone! Thanks again David for all you did! Management, please recognize him and his great work!

TJ
Review №57

Alan was extremely helpful with any question I had. Everyone was super friendly and the dealership was very clean. I love my car and I’m extremely satisfied.

Kr
Review №58

Was the most pleasant experience. From setting up the appt to the service!!! Very pleased with the service and will definitely use in the future.

Je
Review №59

JP helped my family and I find the perfect vehicle for our family. He was great at helping us seal the deal without being pushy or aggressive. We so appreciate him and the rest of the staff at James Corlew Chevrolet! Thanks JP

VI
Review №60

JP was a really great sales person. Made my process easy and made me feel good buying a new car. He was super helpful and nice. Had an overall great experience at the dealership.

Mi
Review №61

This was, by far, the most pleasant vehicle buying experience Ive had!! Caleb was our salesman and he did outstanding! We will definitely be doing business here again in the future.

Ma
Review №62

We have been happy with most everything from you. I did want to ask about an issue I am having now . There is a light popping up saying trailer brake system. And it starts beeping but will quit. My sons truck did the same thing and didnt know if there is a recall on this. I have heard of other people having the same issue.

De
Review №63

Got us in And out in a timely manner. Very friendly people. Did what we needed and got our vehicle back to us in a timely manner!

iv
Review №64

I love coming to get my car serviced here. Everyone treats with me such friendliness and being kind hearted and they are extremely quick and efficient at what they do. Everyone handles themselves in a respectful manner.

Br
Review №65

Easy process, nice folks to work with. JP was super professional and easy to talk to. Much better than many past dealership experiences for sure.

Je
Review №66

This car lot has been absolutely amazing to me. I have done business at James Corlew in a few different departments from Jamie in service to Becca for rental cars and Karen in auto body. All three of them have been so helpful with any issues I have had. I actually had a new engine put in my Cadillac and I would highly recommend there service department for maintenance and repairs

Ch
Review №67

We had a wonderful experience at James Corley. Our salesman, JP Marsh was very helpful and available to answer all our questions. We are very happy with our new Chevy Traverse.

Gi
Review №68

Didn’t have to wait very long informed me along the way.

Ca
Review №69

JP Marsh - Best customer service, friendly and went above and beyond in finding us the dream car. Thank you!

Da
Review №70

Had an appointment at 7. Did not get vehicle back until 2:30 for only an oil change. Took my daughters car as well 5 hours for them to call and say idk what the problem is. They do not care.I did call Mr. Burton. Left a message with my number and still have not heard back from him.

Ga
Review №71

Johnny was great! I told him what I wanted and he found it for me. He was friendly, detail oriented and efficient!

Pa
Review №72

So easy going when I go in there. I decided to get my second car there and Alan Linboom saw me looking and showed me a car in my price range right away. Had an easy time getting everything handled and he did a great job making sure I had all my things in order and taken care of. Financing was easy as well, so no complaints here. Great job guys.

Ka
Review №73

The service always meet and exceed my expectations!!! Thanks for taking care of our vehicles. Always a pleasant experience.

De
Review №74

Fast, friendly service and exceptionally clean waiting area. Good price.

Za
Review №75

JP was a rock star helping us find what we needed for our family not 100% what I was looking for, but after crunching numbers giving me the ins and outs we left with our 2021 Chevy Trax and have such a clear mind with safety and reliability on our side. JP and Brett were superb!

Ke
Review №76

The salesman, Caleb was awesome and very helpful! He is very trustworthy. The only issue I had was that they waited to ask for pay stubs instead of while I was in the office. I was on vacation when I got texts and calls about it.

Lo
Review №77

J P was a pleasure to work with in buying my new Silverado . He was very knowledgeable and more than willing to let me look and check out the new truck without any pressure . Buying a truck at James Corlew was a great experience that i will share with my family and friends .

Ba
Review №78

Great experience. Friendly staff. Darrell was awesome

an
Review №79

The customer service was awesome but kinda acted like I was the low man on the totem pole to get warranty work done. Becky is really professional as well. Will recommend to anyone!

Wi
Review №80

The service crew treated us with the utmost respect. We are so thankful to have found this dealership

Eu
Review №81

JP was a joy to work with and made our process very easy. Highly recommend.

Pa
Review №82

By far the worse customer service I have experienced in seeking to purchase a vehicle. I walked in and stood at the reception desk for almost 5 mins, and I had to say something before the reception even looked up to acknowledge me. I was called to come in and speak with someone I wasnt scheduled with a specific person. I was told to just come in and speak with someone which was fine. The receptionist called for a sales person cant remember the gentlemans name, but his desk is right behind the receptionist desk. His greeting was off and wasnt very friendly. I came in looking to replace my Equinox, and this is what I told the gentleman. He left to get a Equinox came back after 30 mins the vehicle nice, but not clean trash still in and smelled. I asked him did the person have pets because the vehicle had a strong odor, and I have severe allergies. Took the vehicle on a test drive, and the salesman had no communication with me at all. I explained that the vehicle was not for me because of my allergies, and because of the odor. I could tell that the previous owner had pets/or farming. Then was told well we cant help you because we dont have equinoxs on the lot, so I dont wont to waste your time, but we cant help you. I did my research before coming in and theres quite a few Equinoxs on your lot. I get it he probably didnt care about getting my business fine with me, but he could have referred me to someone else. Customer Service should be top priority as soon as a customer walks through your door and today I didnt receive that. I wont be returning just had to write this review.

Ca
Review №83

I had a great experience with JP Marsh purchasing my first new vehicle! Great service, quick, and knowledgeable about products.

Ke
Review №84

Alan LinboomAlans passion is to deliver exceptional customer service using his many years of expertise. Not only will he make sure our guests needs are met, he will become your personal sales consultant for years to come. Alan was very knowledgeable and patient with me the whole time I was there. I will recommend Alan to anyone!

Ma
Review №85

JP was great from the minute we walked in the door. He was very helpful and we left with a new car that day! Thanks to all at James Corlew.

An
Review №86

Collin was amazing. He helped us get an earlier time and was very courteous to my wife that had to bring our infant son to get our car worked on. We will definitely be back thanks to him.

Au
Review №87

We had an appointment for our first oil change on the traverse we bought there which is great but my wife sat there for 3 hours before it was done!

An
Review №88

Colin was the person that I dealt with. He was responsive, knowledgeable, and helpful. This made my experience with the dealership fantastic! Thanks

Jo
Review №89

I worked with mr. Velasquez, he was my salesman, everything from start to finish was a smooth process, he was very professional and knowledgeable. He also leveled with me because of his military background, so it worked out perfect, and he understood my mindset when making my purchasing. Thank you I love my huge truck.

Sa
Review №90

My fiance and I had an absolutely wonderful experience purchasing a 2021 Blazer from Johnny Farrar. I cannot say enough good things about his professionalism and expertise. He put our needs first and was very honest and knowledgeable throughout the entire experience. When we decide to purchase another vehicle Johnny will be the first person we call! Thank you Johnny!!

Ro
Review №91

Had the first service done on my new truck. Everything went as expected and customer service, as always, was fantastic.

Ed
Review №92

He was very helpful and gave me a great deal,

ke
Review №93

This was an amazing experience, 1st time buying a brand new car, JP was helpful, very patient. I do recommend everyone come and see JP

Fr
Review №94

They take the time to explain the procedures and more than willing to answer questions

Da
Review №95

Oil change was so affordable I had my air filter replaced also

Br
Review №96

This dealership was on point! I told them what I was looking for and they showed me exactly that, in a multitude of colors, trims, and features. They mention upgrades for the car I was buying, but they were never pushy about it. Prior to buying my new car they gave me an amazing offer on my trade in. The entire process took less then two hours. Would definitely recommend this dealership to anyone looking for a great dealership that’s willing to listen, with an amazing staff, and will help you get exactly what you want!

Ch
Review №97

I purchased my 2008 Silverado from James Corlew dealership and a month later had to put over 3k worth of maintenance into it done at the James Corlew maintenance department after I was told the vehicle was all good to go during my buying experience just wish i was told the problems upfront

Br
Review №98

I traded in a 2018 Camaro 2SS in perfect condition on a GM Certified 2020 1500 Sierra. I procured the Sierra on a rainy day and didnt notice a small dent. I went back a few days later after noticing that there was an improper paint job done on the entire rear panel. I was also lied to about the stereo. I simply wanted them to fix the dent and paint. GM customer service got involved and after weekly calls, being told to get estimates, much legwork, a month later they tell me they will not cover basic repairs that shouldnt have been necessary in the first place on a GM certified vehicle. They undercut my trade in by over 2k, got me out the door and basically just took the cash. The customer service received so far has been friendly but completely unhelpful. I currently own 2 other Chevys less than 3 years old, Chevy just lost all future deals with this consumer as its simply unacceptable to handle customers this way. Also, I was told to bring the vehicle back to get the registration completed, washed and tank filled as it was on empty. On the way home I had to put a quarter tank in, I took it back waited an hour for them to finish detailing... It looked like someone hosed it down and dried it with a greasy rag, no interior cleaning, the tank was on 3 quarters and it still took them a month to get my registration mailed out. So customer service is just a keyword with no meaning at this place. Ill update when I get to the 2 free maintenances included with certified GM, I certainly wont be expecting that to be honest or easy.

Em
Review №99

Just got my dream truck here and couldn’t be happier! Darrell was absolutely amazing and was such a major help throughout every tiny detail of the process before, during, and after!!

To
Review №100

Highly recommend. Not many people enjoy the car buying process, however, the team was awesome to work with throughout the process.

Information
100 Comments
4.5 Rating
  • Address:722 College St, Clarksville, TN 37040, United States
  • Site:https://jamescorlewautomotive.com/
  • Phone:+1 888-332-5601
Categories
  • Car dealer
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:Closed
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–8PM
Offerings
  • Oil change:Yes
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