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Verizon Authorized Retailer - Wireless Zone
4900 Delhi Pike, Cincinnati, OH 45238, United States
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Verizon Authorized Retailer - Wireless Zone
Comments
Ja
Review №1

Jordan was a professional and courteous representative. He patiently helped me update my account and set me up with a new 5G phone. He was not pushy but gave me options to choose from. I was very satisfied with his customer service.

Pa
Review №2

I had a GREAT experience at this store!! DrewAnn was SO helpful and sweet and she helped me with everything I needed. She was like a breath of fresh air compared to the experiences Ive had at other local Verizon stores (Glenway). 👍

Ki
Review №3

Jordan was awesome! He got me a new phone and bundled in a watch for me and kept my rates low! Definitely recommend!

Vi
Review №4

Jordan was a fantastic help, he got me a new phone and cleared up all the issues for me along the way!

Mi
Review №5

Jordan helped get me and my daughter set up with a great new phone! Highly recommended!!

Ma
Review №6

Had a great experience working with Jordan. Needed a phone, he took the time to give me many option. Feel very good about my purchase. Thanks!

Al
Review №7

They are awesome Kyle and Jordan both went above and beyond to help me find the best phone fit for me. They are both extremely knowledgeable in there field of work extremely!!!!

ni
Review №8

Jordan helped set up my new phone and gave me a great deal on accessories for it!

Ne
Review №9

The version on Delhi pike is by far the best place to experience buying a new phone . I will forsure be a customer for years to come .

Ti
Review №10

Jesse was very helpful and kind, he was able to transfer all my stuff to a new phone with no problem! Thank you Verizon!

Be
Review №11

Jordan was really helpful with everything I needed today.

Da
Review №12

LEGO MOVIE VIBES .....EVERYTHING IS AWESOME. JESSES and JORDAN welcomed me to the Verizon family making sure everything went smoothly perfect . Favorite phone store by far .

No
Review №13

Jordan was fantastic in helping guide me through picking out a phone!

BJ
Review №14

My old Otterbox had seen its day, and I got a replacement from the company. I couldnt get the old one off my iPhone, so I asked for help at Wireless Zone. Jordan took excellent care of me. He took off the old one, put on the new one, and cleaned my phone while he was at it. I couldnt believe how nice he was about it when there was not even a sale involved! These guys are the best!

Ja
Review №15

Jesse was very helpful with setting up me with my first mart phone. Thank you so much!

Em
Review №16

Excellent and quick customer service at this location. I found Kyle to be helpful, friendly, and competent. I will be a patron again in the future.

J
Review №17

Came in for some tech issues, Jordan and Jess were both very patient and informative in explaining all of my options! Jordan helped pick me out a brand new phone and got rid of all the issues I had! Highly recommended!!!

Ja
Review №18

Jordan helped so much! Glad I was able to get in and out with a brand new phone and also helped me understand all of my options before purchasing. Thank you!!

ma
Review №19

Jessie, Jordan and Kyle were very helpful. I recommend this store for Verizon users.

Pa
Review №20

Jordan was exceptionally helpful at a time I desperately needed itHe was very knowledgeable and kindHe spent enough time to help me thoroughly understand everything!!!!!!On a scale of 1 to 10 he is a 50I am so grateful for his assistance😊

Va
Review №21

The staff was very friendly. Walked me through everything and found the best plan to help me save money! Would recommend going to this location for all needs!

El
Review №22

Jordan was wonderful helping me today. Was very helpful!

Ra
Review №23

Jesse Holloway worked through a complicated billing issue for me and was an extraordinary advocate - here is a young man who has great Integrity and a genuine commitment in seeking the best for his customers.With store managers like this your company is going to thrive. I am a seasoned clergyman and I’ve had many young associates on my staff and this young man has incredible people skills and is very gifted in conflict management. He is a keeper. Thank you so much for hiring people like this. Because of him I will remain with Verizon for years to come. Dr. R. Edgar Bonniwell

Si
Review №24

Kyle P gave excellent customer service while helping my mother and I. Fixed any problems we had and helped setup a new device quickly.

Jo
Review №25

We always get more help than we really expect when we visit! We were just saying how thankful we are that we found Jesse, he has gone above and beyond for us!

Gi
Review №26

Jordan was very helpful and informative! He explained all my options in an easy to understand way and made everything super easy!

Wi
Review №27

I visited Jordan at delhi and he was super helpful! Loved the service and happy to be a verizon customer.

jo
Review №28

Got a new phone today. Jordan was extremely helpful.

Gl
Review №29

The staff was very helpful, Jordan knew his stuff and presented my options in a helpful and easy to understand way and made the whole process painless

Sh
Review №30

I walked into the Verizon store really not knowing what to purchase. I knew I needed a new phone I just didn’t know which one. So the two men in the store Jesse and Kyle helped me with all my needs. I have to say they went completely out of their way to help me. Kudos to my new friends.

Ra
Review №31

Jordan was a huge help in getting me into a new phone! Highly recommended!

Gr
Review №32

Brian was very professional, helpful and informative. He helped me get a great deal with Verizon and Im so glad I dont have to deal with boost anymore. thank you Brian!

An
Review №33

Jordan was fantastic! Set me up with a new phone and bundled in a watch for me!

Jo
Review №34

Stopped into Delhi Verizon today n met with Jordan. He helped with replacing my phone today .He was very helpful. n professional thank you

am
Review №35

Jordan was awesome! Got me all set up and my new phone is awesome!

Ja
Review №36

Jesse, Was so helpful and was more knowledgeable than anyone we have talked to at several stores.

Ry
Review №37

Came in for a new phone, Jordan was very helpful despite having to juggle another customer and made sure I was well set with my new device!

Br
Review №38

Jordan was awesome! Super helpful and informative!!

Me
Review №39

Jordan was an exceptional guy. He took his time to help me out and knew just what I need .Thanks Jordan see you again soon ! 😉Melissa Brown

TA
Review №40

All I can say is Awesome BEST CUSTOMER SERVICE EVER!

An
Review №41

Got all the assistance I needed here with Jordan, highly recommended! Will definitely be returning for any future needs!

Ma
Review №42

Jordan was super patient and answered all of our questions. He made the process a lot easier to follow and we’ll definitely be coming back for any future Verizon needs here!

Do
Review №43

Jesse Holloway was very patient and explained everything thoroughly. He also initiated how to save me money. He also helped me change the name on the account since my husband passed away. He is an e excellent employee!

Di
Review №44

Jesse did a great job explaining everything. The staff was very friendly and knowledgeable about the products and services in our upgrade. Thanks for being patient.

Co
Review №45

Jesse and Logan was great. The best customer service I have ever had dealing with getting new phones. They were very patient with me we had 4 phones to switch over. Never once rude. Walked us through every step and I had to indecisive females shopping for a new phone.

Ch
Review №46

Tyler and Logan where a big help in getting my upgrade. Thanks for the patience! Tyler even stayed over to get my phone transitioned! Thanks again guys!

Ka
Review №47

Jordan is the best! True example of giving customer service.

Fr
Review №48

I recommend Jordan to anyone with phone troubles!

Lo
Review №49

Was at Delhi location today a young man bay the name of Jesse Holloway went above and beyond to help my husband and I he was very helpful and kind and very knowledgeable. Thanks Jesse for all you do and did for us today!!! Have a great one.

Da
Review №50

I will never let you touch my phone again you all lied to me

ma
Review №51

Highly recommend seeing Jesse, he has the big beard. Good guy for non tech type people like myself. He is like Gandalf for phones.

Jo
Review №52

Jordan was a great help for me to find the charger I needed! Highly recommended!

Da
Review №53

Jesse explained the bill breakdown and helped me see I didnt need to get the bigger phone that the regular phone had a bigger screen than mine!

Di
Review №54

Not sure if my complaint is with verizon policy or the complete lack of service. I tried to buy a phone that wasnt in stock which is no problem but when I asked about payment options, specifically if I could pay for the full price of the phone that day in cash the employee, Jessie immediately told me no. So I went directly to Best Buy where they had the phone in stock, cheaper and I was able to pay for the full amount in cash. Seems like Verizon and its employees simply dont want my money.

Ma
Review №55

Very knowledgeable and patient with questions! Thank you Jordan!

Ho
Review №56

Jesse was not only friendly and professional, but also patient and persistent. During hold times with companies he shared interesting conversation and was easy to talk to. There was difficulty switching over from an AT&T account because of an unknown pin# and he diligently waited while we struggled with an old phone with bad service. We definitely recommend this location and customer service representative to others!!!

Er
Review №57

Jordan provided excellent service helping me with my iPhone needs!

Bo
Review №58

Very nice and helpful. Did have to wait long for our phones to be finished. Thank you

Re
Review №59

Dustin was very well informed and informative. Very courteous . Got me all set up with my 1st ever iphone. Great job Dustin!

Ja
Review №60

Jordan was huge help in getting my phone setup through several technical issues! I dont know what I wouldve done without him!

Ni
Review №61

Ive had the same phone for about 4+ years now and had the same plan since I signed up with Verizon. The sales representative Brian called me on my phone 2 weeks ago suggesting that I come in and see him and he could help get me a cheaper plan. I went in over the weekend and not only did he help and was able to get me a cheaper plan, he was knowledgeable and help me fine the perfect phone and accessories for me. He was a great professional and took his time to explain everything. I truly appreciate him! Everyone go see him!

Ma
Review №62

Wonderful, Jordan is smart and technically helpful

Ka
Review №63

Jordan was very helpful and got me in quick

De
Review №64

This place was amazing. Jesse and Logan were very helping and thorough with explaining things!! Go here

Ez
Review №65

Had a tech issue and Jordan was a fantastic help, very knowledgeable and highly recommended!

Da
Review №66

Jordan was a great help and very enthusiastic about explaining everything to me. Would go there again easily.

Ju
Review №67

The manager Jessie was very helpful he explained me the deals they offer and the cases we were looking for . Jordan was very helpful at checking us out .

Ri
Review №68

Jesse saved me 150 on a tablet and showed me everything I needed to know! This is great customer service! Thank you to whoevers trained him!

Do
Review №69

Jordan was very helpful and I am happy.

Be
Review №70

Bryon did a great job, explaining the products and what fits best for me at a reasonable price. Im happy with my new phone

Wi
Review №71

Way to go Dustin Clark!!If you are looking for professional service regarding your cell phone needs, see Dustin!!I am thankful for his skills and knowledge in cell phone technology.My new phones are ready to go and Dustin was flawless helping me.Come see Dustin for your wireless needs.Great service!!Kind regardsBill

Al
Review №72

Came in with a cracked screen, Jordan explained all of my options very well and led me through the claims process in a quick and painless way! Highly recommended!

Lo
Review №73

Jesse and Logan were very polite and wonderful! Go to Delhi if you want the best customer service.

El
Review №74

Dustin was wonderful, very friendly, funny, and pleasant to work with. Hes very good at multi tasking, and juggling multiple customers. We were very happy with his service. We will be back in the future.

Me
Review №75

Logan worked with us to start up my new phone and switching my old phone to my husband. He was very knowledgeable and was able to answer all of our questions.

So
Review №76

Dustin did an amazing job. Great customer service and helped us move all of our old devices data and apps over to our new devices!

Li
Review №77

Dustin and Liz did such a wonderful job. Every one should visit their Delhi store I was very happy!!

ma
Review №78

I appreciate Jesse and Logan help. Very patient and helpful

Da
Review №79

Jesse was very helpful and kind.

Ka
Review №80

Jesse and logan were extremely helpful, they helped me set my phone up. And they helped breakdown my bill. These two gentlemen were amazing! Go to delhi verizon!

Ji
Review №81

Kyle was a great help and made great conversation

Sh
Review №82

Bryon did and Awsome job today helping me with my Verizon accounts thank you so very much Delhi Verizon #1 Best customer service ever ! Thank you

Ch
Review №83

Bryan was extremely helpful. He quickly addressed my concerns and got everything taken care of for me!

Cy
Review №84

Very helpful and very nice gentleman.

Je
Review №85

The team did a great job helping make the switch from Sprint and the switch from Apple to Android.

St
Review №86

Jesse was very kind and helpful and he was very knowledgable with everything I needed

Al
Review №87

Dustin did a wonderful job! He was very helpful! And I thank him very much!

Su
Review №88

Jesse and Jordan were amazing, made the process very easy and even got my stuff back off my broken phone!

Sh
Review №89

Bryon gave me excellent customer service. Very resourceful and knows what he is doing.Give that man a raise.

Lo
Review №90

The staff was very helpful and helped me solve the problem.

Da
Review №91

Jesse was amazing very helpful. Took his time to make sure I got what I needed and saved me 10 dollars a month! Very satisfied

Er
Review №92

Jordan was very helpful!

Co
Review №93

This store is great! Jesse and Logan were absolutely amazing!

Jo
Review №94

Jordan was very helpful and knowledgeable about phone service the helpfulness about phone repair

Ty
Review №95

Dusty Clark did an amazing job and saved me money on my bill

Ch
Review №96

The man that always works in this Verizon is VERY nice, always helps, makes sure what you come in looking for you get! Always choose this Verizon to go to over any& will always come back here!

di
Review №97

Dustin was awesome, and handled everything professionally and even hooked my phone up to my car :)

Ti
Review №98

Dustin did a wonderful job, He fixed my phone and got, me a brand new tablet

Ge
Review №99

They were so friendly and helpful!

To
Review №100

Dustin did a phenomenal job very knowledgeable and kind all in all a+ customer service

Information
6 Photos
100 Comments
4.6 Rating
  • Address:4900 Delhi Pike, Cincinnati, OH 45238, United States
  • Site:https://shop.wirelesszone.com/oh/cincinnati/4900-delhi-pike?y_source=1_MjczNDgwMy03MTUtbG9jYXRpb24ud2Vic2l0ZQ==
  • Phone:+1 513-451-9663
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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