This is the best flooring company in town! If you want your flooring looking fancy this is the place to go!!!
Salesman was extremely helpful. Got to say and all my construction business best place Ive ever visited. And Scholars were a little late but did excellent work. Everybody was friendly and helpful should not ask for a better experience
Phenomenal experience. They were so friendly and upfront about their pricing.In addition, Jeryll did amazing work installing the carpet, a total pro. I couldnt be happier about the service I received.
Nice store, good customer service so far, having carpet installed in November will take pictures and provide quality review afterwards.
We decided to use Bush Flooring after reading several of the other Google reviews, and couldnt have been happier with the result. Although there was a slight delay in the installation, Gordon made sure the job was done right and we are thrilled with the final result. The install crew was professional and friendly, and we love the look of our new basement floors and trim!
Absolutely phenomenal work. The two gentleman that came and did our carpet were as good as it gets and I feel good knowing what I paid was well worth both the quality of carpet and installation job. There were several other carpet places much closer, but based on the reviews I had read I chose Bush Flooring. Anytime I have carpet done in the future, you can guess who will be installing it. I’d like to note the customer service was also fantastic.
There was a holdup with getting my carpet prepared but the communication and efforts to do what the service team could to get the job done was very helpful. The guy who actually installed the carpet was fantastic.
Professional, courteous and knowledgeable. Installers were great and experienced which made the process easy.
Great experience. During these times of uncertainty it’s hard to say what to expect. The timing met our plans with the results being outstanding. The unusual size of the carpet was exactly as we had requested. We would highly recommend Bush.
It was great to be able to see many samples of carpet and other flooring.
I had used them for my kitchen years back and was very happy. This time they were kind enough to give me a load of cardboard carpet rolls to use for making boats for my granddaughters boat regatta. 😁👍
The Bush Flooring rep in the store was very knowledgeable and helpful. Highly professional with no pressure to buy. They were able to deliver in a tight timeline that no one else could. They have their own installation crews, and the team that installed our carpet was very talented and experienced. Other than the carpet coming in a few days later than anticipated from the manufacturer, I rate them as excellent and highly recommend them to everyone!
Gordon personally came out to measure our room. he took great care to be sure we were getting the most for the cost. Its a local small business and really takes the time to be sure we got the customer experience
Highly recommend Bush Flooring!! Fair price and quick turn around. Excellent customer service as well, it was always pleasant to contact them. The team that installed all of our carpet (and it was a lot!) were amazing! They did an awesome job and are the nicest people as well, thank you team B! If I ever need flooring again, I’ll be definitely contact long these guys again. ☺️☺️
Great selection! Great prices! They carpeted our upstairs(3 bedrooms) and stairs in around 5-6 hours. They took out all the old carpet and were very clean about it. We love our new carpet! Everybody we worked with was professional and very nice! Thank you!Dustin
When we stopped in they were very helpful showing us the options we had with vinyl wood look flooring we wanted. They have a lot of examples of work on the floor which were very well done by their installers.
Beautiful flooring! And the crew installing it have been professional, fast, and very friendly. They take this seriously and are giving us the floor Ive always wished to have.
Bush Flooring always takes great care of their customers and delivers on what they promise! Its always a pleasure to work with them. Its also why I always send my Real Estate Clients to them when there is the need.
Bush Flooring was great to work with! They were easy to work with, helpful throughout the process, and did a great job with installation! Would definitely recommend them.
Highly recommend Bush Flooring. Gordon was awesome and a lot of help guiding us on our selections, the installers very professional, and the carpeting is perfect. Easy to deal with, great price, great quality, quickly installed and all is good!!!
Great service. Affordable price. High quality. These guys are the real deal. I love it when a multi-generational family business continues high quality service and that is the case here. Gordon treated me well after a busted water pipe in our basement. His quick response and quality crew went above and beyond expectations. Highly recommend!
Extremely helpful team of experts helped me make informed decisions. Definitely NOT a hard sell.
Gordon and his team are phenomenal. Of the 3 firms I originally called, he was the quickest to respond; he was the only one who really listened to me regarding our special requirements. His installation team did a terrific job. When we came back with several additional requests, Gordon again responded in a timely fashion.
We were very pleased with the end result. We believe we received a quality carpet at a fair price. Our one concern which we shared with the owner is the professionalism of the installers. Even though they did a great job ...they often came an hour or two later than scheduled...took long smoke breaks outside...left early...seldom called when they were coming late...forgot some equipment which delayed starting the project...didnt bring enough material to complete the project...etc.
There were difficulties to installing a new kitchen floor and carpeting for the curved staircase and upstair landing in our 1932 house. The curved stairs were very challenging and a few mistakes were made. But Bush Flooring made it right and did an EXCELLENT job in the end. I cant say enough positive things about their commitment to customer satisfaction and making sure that a job is done right. Everything was done at a very reasonable price. Great people who really care about doing their best. I would not hesitate to recommend them over any competitor in Cincinnati!
This was my second time with Busch Flooring, first time, I purchased carpet, and the second time kitchen and dining room laminate floor. They worked with me on scheduling, installation, and timing to get the project completed timely. They have always been very easy and professional to work with. They will always be my go-to company for all my flooring needs.
Great service! Quality products
I always have a positive experience with Gordon at Bush Flooring. Gordon is very easy to deal with and always has competitive pricing. Ive never had a bad experience and the installers always do a great job. The added bonus is they cleanup after themselves!
Well as I mentioned I have done plenty of business with different store owners and one thing they have in common is that the owner or a supervisor inspect all work when it was started and completed to insure customer satisfaction. Since my carpet has been installed I noticed two flaws in the workmanship and now I will have to hire someone to eventually correct the situation. Also, as I previous mentioned about my daughter bathroom floor it still has flaws but I am willing to overlook this because its small bathroom.Just because you have someone working for you for 8 years you still need to inspect their work during the process. Maybe if someone from Bush Flooring Center inspected all the work done they too would of noticed the flaws and had the situation fixed and made the customer proud that they stand behind their product. For myself I am not a person that notice someone mistakes immediately especially about carpet. I am not an expert but over time you notice mistakes that should of been seen or inspected by the owner or supervisor of Bush Flooring Center.I will not be a customer in the future. There are plenty of carpet stores that will accept my money.Basically there is no inspection of the work which should of been done especially when the job was completed. Poor customer service by Bush Flooring Center.Buyer beware dont buy any carpet or flooring from Bush Flooring Center poor workmanship. Installation was not done professionally and plus they used no spacers when installing flooring in bathroom.Lastly the owner loves your money but dont expect a professional job or inspection of the completed job by the owner. The owner never inspected the installation job this experience has been a nightmare and what a big RIP OFF from Bush Flooring Center.
Very pleased with the product (installed 2 months ago), the installation and the personal attention (neighborhood showroom & store). Only one problem: no one gave us printed information about carpet care or spot removal. We had to go back to the store to get it later.
Outstanding Service from start to finish. I like the personal attention I get from Gordon over the big box stores. Theyve been around a long time. That kinda sums it all up.
Gordon and the associates at Bush Flooring were professional, punctual and very helpful. I have recommended Bush Flooring to friends and family and will continue to use them in the future.
This outfit is serious about getting you great carpet or flooring at a reasonable price. Their installers are very good too.
Great Service! Pricing is very competitive if not the lowest in most cases! Good staff
Bush Flooring is an amazing company.......Gordon provides the best service, as I am always changing the scope of the carpet, and he is always accommodating. Thank you Gordon.......very lucky to have you around... .Best service!!
Got carpet for the living room, hallway, and 3 bedrooms. Got great deals on the carpet. Installation happened in 1 day and it was pretty painless. Great experience!
These guys were cheaper than anyone else I got estimates from. Very easy to work with and the installers did an excellent job. I got carpet in my entire upper bilevel floor. Im very satisfied with the carpet, price and customer service.
Great service and good quality workmanship!
Prompt and professional service. Very impressed by Bush Flooring!
Ive been a advocate consumer for about six years with bush flooring center also, very happy with the services and relationship with we have. There like an extention to with I do for a living. Im sure they will give you the same service if not more of the things in which I get for my service. It all depends on what you having done. That why I give them this rating,
Great customer service, low pricing, generations of experience, markdowns in the back. Ive recommended them to others.
Installation was quick! Carpeting looks and feels great!
Great selection in all price ranges. Friendly and helpful owner!
Everyone was very helpful and quite professional. I would definitely recommend the company
Friendly people, excellent work highly recommended
Bush Flooring did a great job - on time, professional, courteous, and even installed nice jams that I wasn;t expecting. Will def use again.
This is a very professional company, high quality and great to do business with.
Just drive by, pick you carpet and pick a day. Leave it to the pros and your floor problems will go away!
Ive been very pleased with my experiences with Bush Carpet! They do a great job at a great price!
Good selection, great people to work with. Excellent experience.
Great service, the carpet was a great choice. Installers were on time and friendly.
Beautiful carpeting and great installation team.
Check them out. Friendly staff and prices comparable to the big stores. Shop local!!
Professional people, great service and installation has kept me coming back to Bush flooring time and time again. Ive taken advantage of the remnants in the warehouse.
Great people, great service, great products
Very helpful