Writing this review on behalf of my neighbors. Let the pictures do the talking...Looks like this throughout the entire house because baseboards werent removed first, even though the homeowners signed a contract stating they would be. Classic case of lazy company attempting to take advantage of older homeowners.
It took three trips to my home to install hardwood in a small kitchen and they still didnt get it right. And, despite telling me more than once that the installation manager would be in touch to discuss and view the finished job, I was never contacted again once I paid them. Poorly handled by sales (didnt order correct quantity), by installers (inconsistent gaps between boards and poor job with trim), and by office staff (failure to follow up on customer concerns).
Weve worked with Schoch Tile for years and their team is very focused on customer service and doing jobs right. Very happy with their work and love working with these guys!
Great company to work with…from start to finish! Accommodated our schedule and provided excellent options to chose from.
I would highly recommend Schoch Tile & Carpet. PJ was a joy to work with. Hes professional and knowledgeable, taking the time to answer my questions and asking questions of his own to ensure I was getting exactly what I wanted and needed. He sent an awesome installation crew that was a pleasure to have working in my home. Nate and his crew were conscientious, skilled and pleasant. We had a great time while they were working. You wont be disappointed with the quality, value and customer service at Schoch. Thank you guys - I LOVE my flooring!
My carpet looks great. They do quality work.
Great buying experience at Schoch Flooring. Kathy was a pleasure to work with, very knowledgeable and professional and courteous. The installation was done by Dan who was meticulous as he was friendly, We feel we purchased superior carpeting for a very fair price with professional installation, Thanks Jack & Anne Kaufman
I love my new bathroom floor!! I really had a wonderful experience in placing my order for vinyl flooring. My sales person was very professional & knowledgeable, and the installers arrived at the correct time and answered all my questions. I would highly recommend Schoch Tile & Carpet Inc!!
PJ was great to work with - friendly, professional and knowledgeable. We will certainly be back in the future!
Gloria was the best! She did a great job organizing installation according to our needs and communicated with us when necessary. All the installers did a good job - efficient and cleaned up after themselves. Very happy with our choice to go with Schoch Tile.
Great customer service. Love the floor. From purchasing flooring to installation done in very timely manner. Would highly recommend.
PJ was very knowledgeable to help us pick the best carpet for our home. Richard and Travis did a great job installing carpet in our bedrooms. They are hardworking and professional. We are happy with the carpet and service.
Did good tile work but did horrible trim work and horrible communication after floor was done. I finally just gave up trying to get the trim fixed. Not sure how they stay in business.
I had to place a very small special order for a project and they were so helpful and responsive - you could tell it didn’t matter to them if I was spending $8000 or $30 (I spent 30). Customer service was great and I was able to get tile pieces I couldn’t find anywhere else.
Good selection and my staff was really helpful in selecting tiles. I would recommend this place to anyone looking for tile hardwood or carpet.
Excellent.
Thank you for a Great team at Schoch my kitchen floor is beautiful. Especially Kathy was a pleasure to deal with.
Great place to get your flooring done!
Large selection, helpful associates. We floored a whole house in one evening.
Great people,great business.
Great to work with!
This place is a joke.
Unprofessional and unethical