If I could rate this place less then one star I would. We drove two hours to this place, based on the description of the vehicle I was looking at.(great shape, clean inside and out) (beautiful truck). That could not have been more wrong. A little rust, dents and scratches I could deal with for the price. Truck was bought from a dealer auction out of PA. Somehow has a clean title but appears to be a flood vehicle. Completely riddled with rust. Most of the driver floor was gone. Started the truck and stated it sounded like it had a bottom end knock, Justin argued the fact that they put 1000 into the truck in parts and that they would never have done that if it was knocking. I guess his experience in selling vehicles means he knows all over a certified diesel tech. Can’t pull the wool over these eyes. These vehicles are garbage. Stay away!!!!

Over many years I have bought 4 cars from Cincinnati Used Auto. They have always gone out of their way to make sure I was completely satisfied with my purchase. They are a great family owned business with excellent employees. From the friendly owners & Zack, to the salesman, and the nice gentleman who tidies up the car for you…they are all so friendly. They make financing stress free and the whole process very enjoyable. If you are middle class and looking for a great car at a great price, check them out. You won’t find many places like this around anymore and it is a shame.

Thank you Justin, Zach and Holli for a great buying experience. It was amazing how fast you processed our transaction. The warranty price was so affordable and gave me peace of mind buying a used truck. Everything was exactly as described online. I will also say while I was sitting there, I was very impressed with the customer service your company displayed. A Family Owned business with exceptional employees. This is not your normal used car lot. They actually care about the automobiles they are selling.

This rating will go way up if they cooperate andHonor their end of the bargainI bought a 2008 harry addition Ford f150 w hi miles 168 I think it had savers exterior blemishes a several things that dont work or were failing within the truck advertised as excellent condition.so I negotiated the machanic work on the safety check not yet done which is supposed to de done b4 a customer takes it from lot and the sales guy and owner along w machanic agreed to fix the leaking manifold gaskets at motor which is a large job and also re charge a/c im mm up however machanic was booked up I was told to come in a month later as I did do but still too busy also paper work was rigged w a date not a month away for repairs but 3 days by date listed above .6 weeks later all paperwork was stolen outta trucks glove box!! Huh!!I owe 1,200$ still but they owe me work and copies of papers we can go separate ways w the 1200$ ang work promised after I get it in writing or work it a plan.

Terrible customer service and extremely rude staff! I was looking to buy a car and had my heart set on some thing I found online. When I got to the lot I walked around being followed like I was going to steal a car. Afterward, I was approached by a salesman who was extremely rude and told me the car that I had chosen was out of my age and price range and I should pick something more appropriate. That is putting it kindly. I told him I wanted the car, I’d be putting $2000 down and I wanted to finance to help keep my credit up. He gave me a dirty look and ask if I could afford the car and do I even have good enough credit to buy it. I proceeded to tell him I had a 750 credit score and he said we’ll see about that. I would never set foot within 100 yards of this crumbling piece of garbage of a lot ever again ever again.

Always go look at the car! I Bought the car sight unseen. Car had problems: Headlight and tail light were cracked and not working. $2000 grand to fix from the dealer. Wiper fluid bottle was broken and glued together. Needed an alignment and oil change (oil was over filled). It mismatched tires not good for the AWD. Car had body damage. Bumper and hood did not sit straight. I get its a used car but be HONEST about the problems the vehicle has. I called and told Justin he blamed the shipper and did nothing to help the situation. Would not recommend to anyone.

Called ahead to make sure the place was open. Was not informed of any different hours than regular hours. When I arrived I was informed they were closing 3 hours ahead of time. Will not be back.

Great experience. Staff was very friendly. Justin made the car buying experience enjoyable. No stress or pressure to buy. Would buy from them again. Highly recommend.

Stay away most of their cars are beat down and sit in the lot for months. They don’t budge on the price or even offer to fix basic things like brakes which is a safety feature. Horrible customer service from Justin, who was also uneducated on any of the cars I was interested in. They’ll happily let you buy one of their buckets, don’t waste your time here.

This was single-handedly the worst I’ve ever been treated at a dealership. Before I get into the review, I should state that I look pretty young, like high school young. However, I am a college graduate with my dream career in hand. With that being said, upon walking in and inquiring about a test drive for ‘13 Scion FR-S, the salesmen treated me like I was a kid. Unnecessarily asked me what I was paying with and how old I was. Before test driving, I had to sign a document of agreement on the limits and conditions of the test drive. I mentioned to the salesmen I wanted to test drive the car around the highway and on Beechmont to get a feel for it (which the contract said I could if I kept it within a certain amount of time and distance) He told me no and that he would be riding a long with me. The “test drive” was literally the next stop light, left turn into a parking lot and back. He had the audacity to stereotype me when I mentioned how loud the exhaust was, saying oh, I thought you would like the loud exhaust.Needless to say, this dealership was incredibly unprofessional, unwelcoming and rude. I would recommend against this dealership not only because of my experience, but because of the mediocre pricing in general on used vehicles.Edit in response to Troy:I am certainly reviewing the correct dealership. Kind of hard to forget when you were treated a certain way.You are correct, this was back in 2019 but I figured I would warn everyone else of this dealership. If your salesmen do not test drive with customers, then why did he feel so obligated to ride along on mine? I was definitely being stereotyped. Not only that, but the contract I signed was pretty much useless because he disregarded it and said I could only take it around the block cause it was low on gas (which I was willing to even pay for).Ive attached a picture for further proof, where you can see the area in the background that clearly match your business.

Would recommend again. Very nice a friendly.

Good people to deal with. Very well managed.

Zack and Justin were great. Zack handled most everything and Justin handled the paperwork. The original price was good. They held the car while I arranged a Lemon Squad. After the Lemon Squad they fixed a bad front bearing hub and while they were at it they replaced the other front hub. They did what they said they were going to do. No shenanigans. Occasional slow to respond to texts and emails but eventually they would get back to me. They seem to be very busy, probably because they are good. Zack even had good options for shipping. When we got the vehicle there were no surprises. It was a 2005 so we werent expecting perfection. Thanks Cincinnati Used Auto Sales!!! (oh yeah, this is a completely unsolicited review, we were not compensated in any way other than an excellent car buying experience)

We just bought our 2016 Chevrolet Express yesterday. We drove 4 hours to get this van, and were very happy with the service we receivedFriendly, and fast service, with very quick financing .Only problem we found after sale so far is that the backup camera doesnt seem to be hooked up.The price is the price, they do not give.John Reilly Norwalk Ohio

Went to check out a 15 year old car with 160,000 miles on it. First red flag was it was listed for double what the NADA value said it should be. Get there and it’s no where near the condition it’s listed to be in. The radio is broke doesn’t even turn on. Ash tray is broke. Head light lens covers look like someone took sand paper to them. All the black plastic trim is extremely faded and cracking in some places. The lug nuts are rusted bad. Rims have curb rash. Then I start it up and the water pump is leaking antifreeze and the coolant was low in the car. Couldn’t even see it in the expansion bottle.this place is a joke. They wouldn’t even budge on the price. LMFAO.

Great experience. I bought a car and a motorcycle from them, they are good people and they will work with you. Both vehicles run great, no complaints at all. Definitely would recommend buying from them.

Best bet is to stay hell away from here. They sold me a 2013 Hyundai aceent at a little more than blue book value. When the cars engine was shot (blown).

My husband and I traveled here because he was interested in buying a 2017 Chevy Colorado. He was originally working with a salesman Troy. He and Troy had discussed numbers on the vehicle. Apparently Troy, had to go out of town. So he received a call/ email from Justin Deltuva stating that he had reached a deal with a lender. Pricing was different from what he had discussed with Troy. Upon trying to find out why, Justin Deltuva stated that he was busy and didnt have time to talk. And if we wanted the deal to call back when we were ready. I found that to be the most arrogant, disrespectful, impolite, and unprofessional behavior in an establishment I have ever seen! We will not be doing any business here ever!

Great place to buy a car. I originally went in to test drive a vehicle they had listed on CarGurus. After driving it I told them it wasnt for me and I was going to keep looking. Zack, the general manager asks if something is wrong, I said no it was just too big. They suggested 2 other cars I might like from their second lot, so the next day I called to have them brought over.Justin was great about helping us with the cars, bringing them around and answering any questions. I was interested in one after driving it but needed my mechanic to look at it first. They had no problem with that and when my mechanic had a list of things that needed fixed Cincinnati Used Auto Sales offered to fix everything. When we went to pick up the vehicle to take it back to my mechanic Zack told me they did more than they said they would.After my trusted auto shop looked at it again they said indeed the dealership did everything they promised and more! Even my mechanic was surprised by the amount of work they did. I was satisfied that I was getting a good reliable suv for a very good deal! Justin made the paperwork quick and easy and that was it.When I need another car (hopefully not for another 10 years) I know where to look first!

My son just purchased a Dodge SRT from Cincinnati Used Auto on Saturday, 1 May 21. He drove 11 hours to get there after being assured the car was in “great shape”.Upon arrival, he found a damaged quarter panel, missing hubcaps, and several spots of touch-up paint.Okay, it’s a used car, and still worth purchasing, but it would have been better to have been upfront about these defects.Then, driving home, my son noticed the headlight was out on one side. He was already several hours into the trip back, so he just hit an O’Reilly’s to buy a bulb. $100.00 - ouch. The bulb didn’t fix it, so now my son is dropping the car off at a Dodge dealer to have them trouble-shoot the headlight issue.So, we paid $25K for a car that isn’t even legal or safe to drive, and we’re about to have to drop another $300 or so with the Dodge dealership just to fix this.Cincinnati Used Auto either doesn’t perform used car inspections prior to selling a vehicle or they discovered the headlight was out but didn’t want to deal with a wiring issue.Add in the numerous cosmetic issues, missing hubcaps, and damaged quarter panel, and it is all in all a pretty frustrating experience.The salesman, Justin, kept telling my son he could “walk away” as my son pointed things out to him that were not disclosed prior to his 600 mile drive. This is true, but given the cost of the trip itself and the one-way rental car my son used to get there it really isn’t that clean or simple. The headlight would have been the tipping point, but, unfortunately, my son didn’t catch it was out until he had left the dealership.All in all, pretty typical behavior for a used car salesman at a used car lot. We were just hoping for better.

Justin was absolutely horrible. Absolutely so rude. DO NOT BUY FROM THEM. Other employees were very nice but Justin ruined it. Was their to buy multiple work trucks but walked right out because of him.

I saw a 1999 green and gold Chevrolet truck with only 31,000 miles on it and the truck looked awesome. Went to see it the same day and got to meet two really great people, Troy and Christina ! They were exceptional to work with! Sold me the truck and had me out the door with credit approval in under 2 hours! Super friendly and knowledgeable about the truck. I truly appreciate their kindness and help in getting me into this vehicle. Loan terms were exactly what I asked for. Everything was explained thoroughly to me. Nothing hidden. Great, great experience!! Will absolutely buy from them again and would recommend any of my friends and family without hesitation.... Thanks guys!

Had great Service with Justin. He was very fair and honest. Loving my new Car! Thanks for the help!

Salesman was very rude, as well as not willing to work on price of a vehicle that was rusted, and had a fuel leak.

Justin Deltuva the finance manager at Cincinnati used auto sales is awesome. He did everything in his power to get the car I wanted at a price I could afford it was a pleasure working with him and the people there I will definitely be purchasing another vehicle from them.

AWESOME people... went test drove no bs bought car and left happy all in a hour...great!!!

Tried to sell me a car with an almost blown motor..not to mention when i tried to test drive a separate vehicle they wouldnt even allow a test drive?! Bc of “weather” only would allow us to drive it after we signed the deal🤔🤔 very sketch. Do not recommend at all!!

Save time and aggravation by purchasing your vehicle elsewhere. The vehicle I purchased was fairly priced and they handled the sale well on the day of the sale. I had an outside mechanic look over the vehicle, took it for a test drive, and all was good. However, this dealership agreed—on a dually signed agreement—to fix a problem with the vehicle post-sale. Nearly one year has passed and the work has not been completed. The work detail apparently only resided in the mind of the mechanic who they said is unable to work for an unfortunate reason probably not appropriate for sharing on a review. However, any memory of what they’re supposed to do seemingly left with his departure. The dealership has never made an attempt to contact me to fulfill the work agreement. I have attempted to get this resolved a few times and my requests are met with silence. If you buy here, you better be 100% sure you never need to contact them after the deal is signed. Also, perfectly willing to alter this review if they make good on their promise.

The vehicle purchase experience was great. However, on the way home, the vehicle completely died on 275 during rush hour traffic. I thought we were good because they were quick to get the vehicle towed, diagnosed, and repaired...However fast forward a short 11 months. The vehicle needed the exact same part replaced. Which, normally wouldnt completely piss me off, but the mechanic TAPED (ie: cheap and quick) the part to repair the vehicle. We discovered this when it was taken to another shop. This cost us an extra 2 hours of diagnostic labor (so over $100 MORE) because that part was replaced, so we figured it shouldnt have gone bad so quickly. My husband called to inquire if they would help cover the over $400 repair, to which they responded sorry about your lock and most auto parts only have a 30-day warranty. Im sorry, but what?!? On what planet is that even a thing? Oh, its not, nice try.They almost had a repeat customer, but we are strongly displeased with this post-sale service.

Got a 2007 Kia Sorrento with low miles in the beginning of September and have had nothing but problems with it. After having it for 2 days the check engine light came on and has not turned off since. Within 4 months the emergency brake light came on and I was told by 2 separate mechanics that it should have been illegal for them to sell me this car. The entire underside is rusted through, brake lines are about ruined, hole in the gas tank and much more, essentially they sold me a car that is in way to bad of shape to drive on the road. I also can’t get any parts fixed on it because the mechanics said they refuse to work on a car in that bad of condition. I get that it was an as is deal but now I’m out $5000 and a car. Wish they cared enough about their customers safety to not sell a car in that bad of condition.

Justin was very helpful when I originally called on a sun for my husband to test drive a truck when husband got there truck would not start justin checked out truck put new battery in and filled truck with gas so husband could test drive truck on thurs we got there first thing and justin was very courteous to him and took care of everything within a short time

Great price, friendly staff, quick easy process

Nice cars here. Comparable prices and the people are really knowledgeable about what they have. They have alot of cars u just cant see them from the road.

They have A LOT to choose from. The lot is typically packed to the MAX, however was unable to find anything in my price range of $5000 for the makes/models I was searching for as I didnt get the vibe their prices were that negotiable. They are worth taking a look though.

I had a very good experience at C.U.A.S. Everyone was very friendly. But our salesman, Justin went out of his way to move numbers around for us so we could get exactly what was in our budget. The shop guys were very helpful in finding the right mats we needed also. I was and am still very happy with my purchase and would definitely purchase here again.

I drove 4 hours one way to see a truck that I liked on Autotrader. The truck was just as described. However they had lost the key when I wanted to start it up. They called out a locksmith at 5pm on a Saturday and ate the cost, just to let me evaluate the vehicle. I noted some things on the truck and they agreed to fix them before the sale. I came back a week later and they had fixed the issues I had asked for, and went the extra mile to make sure the truck was ready for my trip back home. I was polite and patient and they took care of me. I will certainly refer them in the future. Thanks again

We had such a great experience purchasing our vehicle from Seth. This business went above and beyond our expectations. I will definitely recommend them to family and friends who are searching for their next vehicle. Thanks so much!

I drive 10 hours from North Carolina to buy my flat bed truck here, I recommend they are very professional.

These people genuinely care about the customer. Always have been good to me. I recommend coming in to check out their vast inventory. Awesome place to get a new ride!!!!!

Was misinformed about information of something covered in the warranty what was a make or break for me to get it. Then after I talked to the warranty company about it, I called the dealership. Over the phone, the salesman got very rude, loud, and wouldnt even let me get a sentance in without interrupting me. Waste of time and money. Save your money and get something somewhere that doesnt have a hot tempered salesman. Only positive part was before the sale, they showed respect.Edit: Was contacted through social media by the sales associate about this review. Im pretty sure thats some sort of privacy or hippa violation. Unacceptable.It is not defamation for saying the name of the salesman, the public has thr right to know that the salesman I dealt with was Justin.

We purchased a 2013 Kia Soul as my daughters first car. We’d been searching tirelessly for something lower in mileage and in her budget. We bought the car in cash so no financing was necessary. The crew there was super nice, quick, and pleasant to work with. The car drives great and I have an excited 16 year old. Thanks for the help getting her car!

Called once in the middle of the week said they had the vehicle. Called on saturday as I was driving up there said they had vehicle in stock and ready. Got there after 2 hour drive and the vehicle was on other lot and not running right and they werent selling it.

We just bought 2010 Mitsubishi Outlander GT today and the car is great! We drove it back home to Granville with no issues. Its a used car so it will need a few things - but we got a fair price. We paid the full internet price as the car was a 9/10 for being 9 years old. And we got a 3 month powertrain warranty for free. The staff was very friendly and helpful a pleasure to deal with. They have a nice selection of pre-owned imports. We will be back.

Was really disappointed when I drove down from Columbus to see a car. I asked to spend some time with the vehicle and was allowed that.. but no more. Even when I informed them I was going to buy outright, they seemed to judge very heavily on everything but my intent. Sad I wasted my time, glad I didn’t waste my money.Edit: I was clear with my distaste for financing against buying outright and regardless of the chance for miscommunication internally or not, they quickly have lost my interest and business. I apologize.In addition to clearly putting forth my buying preference, I was considering two separate vehicles, and spoke to only two reps, saying the same thing to both. When business is more properly conducted, its harder to find disappointed customers.Again, I would recommend dealerships closer to Columbus, or Florence. Both cities who welcomed a more intimate experience during the buying process especially with higher dollar values when you want to make sure you make the right decision the first time.

Good selection but terrible service. They need a salesman

Recently bought a Camry and Justin did a excellent Job helping us out with our purchase! If anyone needs help ask for Justin :) love the car good power smooth ride just love it . Thank you!!

Great selection of cars good prices great staff would highly recommend this dealer

Awesome dealer, friendly, professional, reasonable pricing, flexible in addressing any concerns / issues I brought up. They go the extra mile to make sure I was satisfied and happy with my purchase. Car was detailed perfectly and they went the extra mile by replacing aftermarket parts that I brought in at no additional labor cost to me. Very highly recommended. Thank you!

Very helpful and attentive when I arrived even though they were busy at the time. Good deals and quick purchase!

I shopped here (didnt end up buying) but I wanted to write a review about the positive experience. Everyone we dealt with was very courteous, and low pressure. After our test drive they didnt call/pester us like some used car places. Plus, they always have a great selection of cool cars.

I would highly recommend Cincinnati Used Car Sales. Several weeks ago I purchased a 2007 Jaguar and found all the staff to be very courteous and professional. I was hesitant to make an expensive car purchase from a used car dealer, but I am very glad that I did. After providing a valid drivers license and signing a few waivers I was allowed to test drive the care by myself and was not treated with any high pressure sales when I returned. I wanted to take some time to read some reviews about the car model itself and more importantly reviews on the dealership. Both had enough positive reviews to convince me to purchase the car. Two days later I purchased and brought the car home. As a follow up I took the car to my local Jaguar dealership to get it checked out. It was close enough on mileage to get its 50,000 mile service. In addition to the service I asked for a full vehicle inspection. The car passed with no issues and in the words of the service manager Its a very clean car, you got yourself a nice one. My main contacts while dealing with Cincinnati Used Cars were Holly and Ron. I encountered several other people whos names I do not know, but everyone I meet was pleasant and enjoyable to work with. My Thanks to all of the staff at Cincinnati Used Cars.

Sure, they were not the ones that manufactured the car, but they found a great car and sold it to me! They even picked me up at the airport! I love the car (a Toyota Echo) and it is better than they described in the ad. They were professional in every way. A pleasure to deal with!

I had the privilege of buying a car from Troy yesterday he was such a pleasure to work with we came by looked at the car needed time to think about it decided to come back. we called to let him know we were coming. he had all the paperwork ready for me to sigh so we didnt have to wait also he took care of the one little thing that needed fixed. Thanks so much Ill definitely come see u again when in need of another car. #NissanSentra

-3 stars not a good used car lot. I’ve been to several today and all but this one does not budge on price

This place is horrible got a truck and the rear-end went out a week later was told sorry even though they said there was a warranty told me I would have to pay for the parts but they would install them at no charge but they had to get the parts from there parts place it would be almost $1000 took it to another garage and they showed me where they put junkyard parts in it and it was never shimmed correctly thats why it went out

Totally betrayed us. Honestly thought they were good hearted people . Two faced

Just picked up a Mini Countryman this weekend from them. They were amazing to work with!! From the time I showed up to the time I was driving off the lot was less than an hour and a half, best car purchase experience yet. I was even a bit skeptical of the vehicle at first when I test drove it, and one of their guys even went on a second test drive with me to help figure out what I was concerned about. Also gave me more than I had hoped for on my trade in as well, I would 100% go back again for another car when I’m ready!

We had a very good experience! Everyone we met was pleasant and helpful!

Got approved for a car and was told it needed a part that would take a few days to install. After a month of bad communication and customer service I’m still waiting! Don’t even want to buy from this place and warranty isn’t good if a car takes a few months to get service

Purchased two cars 2 years ago for a great value and havent had problems. Definitely will be back.

Very friendly staff that went way out of their way to keep me the customer happy when most other dealers would of turned their backs. Just purchased a gorgeous 2002 BMW 330i with 152k for an extremely reasonable price!! After dealing with Cincinnati Used Auto Sales I would gladly recommend them to anyone I know!! They are always friendly in person or over the phone and they stand by their word, something that more car dealerships should practice! Great cars!! Great prices!! And Great People!! Look forward to future business with this company!! A+

I spoke with Zack about a vehicle that they had posted for sale. Due to the fact I’m approx. 1000 miles away I had to do the transaction completely over the phone. Being that the vehicle cost was over $30k you can understand my anxiety. Zack put my nerves at ease when we did a face time walk around of the car. He showed the vehicle running and driving in his lot. Zach touched on all the key areas any car guy would want to see such as tires, brakes, scratches, dings and interior functions. We spent approx 1hr going over all of these features and Zack was quick to point out the cars imperfections in detail so I wouldn’t be surprised or disappointed. Every time I reached out to Zack he promptly responded and answered any questions I had. A complete pleasure to have dealt with Cincinnati Used Auto Sales. In fact so much so I’ve ask them to find me my next car!! Don’t look any further and buy with confidence!!!

High mileage over priced vehicles. Unwilling to negotiate. Rude foreign male was the first individual I came in contact with and he couldnt care less about a customer. Avoid this place.

Great company, always cheaper than corporate used auto lots, and a beautiful selection of cars. We bought a car from this dealership shortly after it opened in 2008 and again today in 2019. I would recommend this dealership to anyone looking for a good, reliable used car

I just bought my new to me Ford Focus this past weekend. Ron, the salesman, was great. Friendly, helpful, and addressed all of my concerns with the vehicle. Upfront, low-pressure, and a great deal. Like I told him, it was the best car buying experience Ive ever had!

Found a very nice used truck and the staff was great!

This was my first experience buying a used car from a dealer. (All my previous vehicles were bought through craigslist.) I must say, the staff is wonderful! They are very friendly and the overall energy is very welcoming. If you are lucky enough, there may be some adorable doggies chilling on the couch. (I was lucky enough) :)There was absolutely no pressure to buy! I found a posting online for a specific car I had been looking for. I walked in and told them what car I wanted to see. They immediately got the keys and let me look.After test driving I knew I wanted it. The price was already low so I didnt feel the need to try and talk it down. They were able to find a lender with a very low monthly rate and the paperwork process was relatively quick!Id recommend them to anyone in the market for a used car, especially one that is fully loaded.

Got a 2016 Can Am yesterday.. Great service really nice staff. Treats everyone with respect answers all questions. I felt welcomed as soon as i walked in great people. I was iffy at first because Ive never been in a used car sales place but they made me feel comfortable.. Upmost respect to these people. Def would recommend this place.

I went in looking for a truck, salesman approached me, he asked what I was looking for, gave me some examples, grabbed the keys for them and sold me a truck. They where friendly, no pressure, no hassle, no gimmicky bull*hit.I checked the prices they had against the ones on Auto trader and they where pretty much right on or slightly below on everything. I would buy from them again.

Justin is a great guy to work with. You will be extremely pleased with the service he provides and with his experience getting you rolling in your new vehicle

Seemed very nice but just after 3 months have had to have over 3000 dollars worth of work to the 2012 Volkswagen Tiguan. We are not very happy with the quality of vehicle we ended up with. Buyer beware.

Horrible customer service, we was shopping for our son’s 16 birthday. We was looking at a mustang with cash in hand. They treated us as if we we’re broke, they had very smart mouths. The owner was very rude in front of our son, even cussed because we started the vehicle up. My thoughts was maybe something was wrong with the vehicle why else could we not start it? I would never recommend this place to anyone. Save your money, go somewhere else and be treated like a human being. I repeat don’t buy from here!

Nice atmosphere, friendly and honest.

The salesman Justin helped me out a lot. Amazing service would recommend if you need a quality vehicle.

Great. wonderful people, good ethics, plenty of variety of cars. looked at one have not purchased yet.well did purchase vehicle, cel was on they insisted on repairing it before delivery, and made some additional repairs as well. vehicle was washed and cleaned as stated, am very happy with it, salute to Cincinnati used cars for taking care of, Mitsubishi for building it, and previous owner(s) for taking care of it. thank you.

I try really hard not to write anything bad about businesses online. But these people go above and beyond dishonesty. Knowingly sell cars that have major major issues and do nothing at all to help resolve any issue. Actually. I take that back.... They try to get you to come back in to use their techs saying they will do it for cheaper price. No thanks. These people are why used car salesman have bad reputations. Dont believe their fake reviews. Theyre dishonestIn response to Troy. We were told that this was Zacks personal car. How could you master tech miss $5k in. Repairs. Which you wouldnt cover. Since you stand behind your product Troy. Explain to me how we bought a car off you which your employee used. Which your master tech checked out missing a bad CV joint and many other issues. Im supposed to trust you again? You cant be serious? You sell junk.

Back in January I purchased a car from them. There was a check engine light issue and it was noted by both parties and agreed before purchase that I had two options. Option 1, get a discount off the full price and bring it to my own mechanic to solve the issue myself. Option 2, for full price have their main mechanic repair it for free. I’m bad with cars and didn’t know any mechanics so I went with option two (biggest mistake ever). The next five months I call over twenty times to schedule a total of just three visits to get my car fix (mind you it was only supposed to take one visit). On each visit I am assured by an employee that the problem was solved and each time it was only a few days before the check engine light would come back on (I would scan the car and each time it was the same issue).The third time was when I finally gave up. Their mechanic told me to drop it off first thing in the morning and he should have it done by the end of the day. I do so and wait until an hour before they close before I call to get an update. An salesman told me the mechanic was with another customer right then but that they could ask him to call me back after. Okay. Wait another thirty minutes and call only to find out that the mechanic left for the day. Frustrated, I asked why I didn’t get a call and how I was supposed to get to work tomorrow to which the salesman went off on me, treating me like I was a charity case because they were fixing my car, before hanging up on me mid conversation. Next day I pick up my supposedly “fixed” car for the third time. This is when they really become horrible as their manager acts like I’m an idiot and that he would drive the car for days just to prove that they have fixed it. I don’t bother arguing and just get in my car to leave. I don’t even get eleven miles down the road before the check engine light comes back on.In the end I went to a mechanic my uncle suggested and the guy, hilariously, fixed the problem that day! So, just to sum up, it takes about 6 calls to get one appointment, that appointment will not do anything to help your car, after you buy your car you are an annoyance to these people not a customer, and they will give you the longest run around of your life to save a penny.

Worked with Justin and he made it easy for my out of state purchase. Car was as advertised and competitive on price.

Purchased an 07 tundra last month. Had it inspected and found brake and exhaust issues, they fixed them before purchase. Two weeks later it started leaking oil, they fixed it free of charge! Great customer service. Be ready to pay asking price if you want their warranty.

We recently purchased a vehicle and I was very pleased with the buying experience. Cincinnati Used Auto Sales has a very friendly and professional staff. Their selection was good and they were willing to negotiate with me until I felt that the deal was fair for both sides. I would recommend them if youre looking for a high quality used car.Thanks guys!

Terrible experience here and would highly discourage any business with these people. Went looking for a car with the intent to buy outright and was turned down since I requested a test ride. The rep said they only offer test rides with a credit application.. leaving us with the option to buy the vehicle blind and without any knowledge of how the car would run. Don’t waste your time.

My wife and I bought a 2012 f150 from there. The check engine light came on due to a faulty oxygen sensor. They fixed it and I cant complain about the sale process. Not pushy or your typical used car gimmicks. I enjoyed dealing with them, and would definitely be a repeat customer. I only have one suggestion for the dealership, maybe be a little more protective of your clients confidential documents, I was sitting there and seen copies of other clients driver licenses sitting on the clipboard for the whole office to see. But again, great experience. Very happy

Good prices and good vehicles

Very unprofessional they never even asked how much down I was willing to put on the Silverado ss they just assumed I was putting down $1,000 I try’d asking if I could put down more money sense she did not have the decency to ask be for running my credit and she was just completely a waste of a Manager. She did not help at all.SAVE YOUR MONEY GO SOME WHERE ELS!!!!!

Cincinnati used auto sales is a very friendly customer service oriented business. The sales reps are easy to work with, they are a family owned business and will work with the customers on what they want and or need. The one thing they are lacking is more customer parking, they are a growing and have little room for parking. Over all good experience.

I just purchased a car at Cincinnati Used Auto Sales and it was a very good experience. Ron Behymer was a big help in furthering this nice experience. We test drove the vehicle and were told to take as long as necessary. We negotiated the price and financed the car right there. I was especially satisfied with the interest rate on the loan for this used car. We drove it home the same day. A delightful experience. Thank you Ron.

Awesome experience. First time buying from this place. I highly recommend. Ask for Ron. He made my buying experience a pleasure. They were more than willing to negotiate. Quality vehicles at a quality price from a quality salesman.

This was the easiest car purchase I have ever made. Ron was outstanding and went above and beyond to make me happy and give me a great deal. I will be in the market for another car in about a year and I will definitely purchase from the again. HIGHLY recommend!

Just had a really nice experience with them. Very helpful and worked with me to get the price I wanted. Would come back for sure

Zack is great to work with!!

I found my car here, Ron was great and we had everything wrapped and I was in and out quick. They price there vehicles well, below market value. I would definitely buy from them again and recommend that if you’re looking, check them out and Ron will treat you right!

Buyer beware. Bought a truck from them and was told to call them when we were cl0se and they would have the truck ready. (That meant we will go outside and clear the check engine codes). Buy the truck and the low fuel light is on. Stop and fill it up, and fuel is pouring out of the gas tank. Make it 18 miles down the road and check engine light comes on. Have it scanned and shows multiple things wrong with it. Lets not forget about the title issues. Called MULTIPLE times and was told it was mailed out last Monday, we mailed it Wednesday, blah blah blah. Nothing but lies. Finally received the title on the 45th day when the plates expired. Title was dated a few days before the plates expired, which confirms all the other days we were told.the title was on the way was all lies.

Ron was great and got us taken care of quick and easy. On the day we were there they were extremely busy and Ron seemed to be juggling everything on his own, but did an outstanding job. We were a little bummed because the vehicle was not cleaned up by the time we arrived (came from about an hour and 1/2 away), but understandably they had a big snow storm a couple days before, and as I said, they were slammed with customers and we were told the other salesman was out. With that being said, they made it right promising a full detail inside and out on a date of my choosing in the future. Im loving my new car and commend these guys for a job well done! My only recommendation would be moving to a larger lot. They have superb high-end inventory, however the lot is too small which made parking hard for customers coming in and out, and made their inventory a little hard to see. Thanks, Ron!!

I have bought three cars from this place not having any problems their staff goes out of their way to make sure that everything is okay for you. Great family owned company

Great, no pressure customer service. All the vehicles we were interested were at or below KBB fair market value. Ron and Zach made the purchase of our 2006 King Ranch Expedition smooth sailing!

A few minivans from this dealership popped up on the USAA car buying service I was using. We went down and the first van we looked at wasnt what we were looking for and ended up walking past one we liked. After driving it, there were a few things that need to be fixed before we purchased it. After fixing the original issues, our sales person told us that they found a few more issues with the van and they fixed them all without any prompting from us. On my way home after pickup, the van shook violently at highway speeds. I called the dealership and told them about the issue. They then worked with me to go to a tire place near my home and volunteered to pay for the repairs. This is the first time a dealership offered to have something fixed after I purchased it. The prices are very reasonable, customer service is exceptional without being pushy, and they are honest and up front about their vehicles. I will recommend this dealership to anyone.

This place was awesome. Just purchased a car. The staff was professional and courteous. The place was clean and they were very friendly. Got a great deal!! Would recommend anytime!!!

Read other reviews on here and did my homework on the vehicle I purchased. I am very pleased with the purchase of my vehicle and the sales staff was more than helpful. This is a family run business and they are very professional with no pressure to buy. I highly recommend this place.

I bought a 2013 pruis from here! Ron was super friendly and they had very reasonably prices. I definitely recommend this place :)

Bought a car yesterday and could not have been more happy with my experience! The staff was friendly and went above and beyond to help us find the right car. Great selection of vehicles ! Definitely would recommend to friends and family.