Very clean and friendly environment. The support staff and technicians are very professional and personable.I had a thorough exam having plenty of time without rush for discussion and explanation of the process both before during and after my exam. My personalized care and follow up care suggestions were easily understood. My questions were answered.I truly appreciate the service and support Dr. Mathson provides in a caring and concerned manner.Thankyou for giving me the opportunity to respond as a follow-up.Frances Talbot
Great experience. Customer service is amazing. Optometry expertise is state of the art. They remember even the most insignificant details about you. Treat you like family. Can call them for help. Any time Just a perfect medical experience.
Awesome experience as always. Appears to be the best doctors for my eyes. Friendly. attentive and always on time. Everyone in the office are top notch specialists. Thank you!!!
Always a great experience here! Chris is awesome and super helpful. Great service in and out in 30minutes or so. Avoid weekends if possible always more appts and crowds. In the post pandemic world they still sanitize and double sanitize everything and do they best to social distance. The appt schedule to prevent overcrowding helps
They were extremely helpful after my son forgot his spare contacts while on a trip. Staff coordinated with our less responsive OD back home and had new contact options for us quickly. Contacts fit great, thank you.
Just moved into the neighborhood and my kids (5 and 7) needed eye exams for school! The Dr and staff was amazing and very good with my nervous kids. The Dr was amazing and I highly recommend her for kids! I learned a lot too!
The check-in staff was very friendly and quick! My wait time in the car until I was invited in (COVID) was maybe 5 minutes at most. Between checking in and seeing the doctor, I waited maybe another 5 minutes.Dr. Mathson was incredibly thorough. For the first time ever at an eye appointment, someone took the time to respectfully explain what she was doing and why, what she was seeing (showed me!!), and provided recommendations. I really felt valued.The woman I checked out with was also very professional and thorough. She broke down potential pricing and explained all the details of my insurance.I was in and out in about 40 minutes.
Very friendly staff. Christopher was awesome and very helpful. Got my contacts in no time and Dr. Mathson was great too. 5/5 would recommend.
Great staff and great optometrist! Dr. Mathson takes the time to talk to you and the staff very accommodating.
I haven’t needed glasses in my life til now. The staff was professional and friendly. They took their time to help me select frames appropriate for my prescription and lifestyle. I’ll be back.
I love this business. So easy to talk to and work with each of the people who work there. Highly recommend.
Everyone there is extremely friendly, professional, and takes time to answer your questions and make sure everything is just the way you want it. Ive never had a bad experience there!
Dr. Mathson is absolutely amazing! From kids to adults! The whole staff is super attentive! Highly recommended!
I had not been to the eye Dr since I was a kid, and the staff and Dr. we’re fantastic, and patient with me. Christopher helped me pick out my first glasses and he was so informative and helped me find the perfect pair! They went above and beyond!
Best eye exam I’ve ever had! Welcoming and friendly staff. Krista was detailed and thorough, she explained and answered all my questions. Great experience! Highly recommend!
I was totally 💯 impressed with the process and service and team dr Krista Mathson OD that helped me. All good news, no new news for my yearly visit.I went home happy.
So grateful found Village Eyecare for excellent staff, service, selection, easy meter parking and proximity . Felt comfortable and safe waiting my turn from quick efficient pre-screening to Dr Sood’s fab professionalism and truly taking time to explain my dry or watery eyes for example. Found perfect new frames too!
Been going to this location for eye care since 2009! The service and care delivered are excellent, and the team of providers are a joy to work with!!
HIGHLY RECOMMEND!! I’ve seen Dr. Mathson twice and she has been so thorough in her evaluation and explanation for recommending things (in addition to doing a great eye exam.) I am also in the market for new frames and the staff are AMAZING! Josephine and Sara were so helpful in choosing frames, giving opinions, without being pushy or aggressive. Such a refreshing experience. Christopher checked me in both times and he’s so friendly and welcoming. I haven’t ordered frames yet, but so far they have been very upfront regarding pricing, and when I asked for my rx (so I can buy a backup pair of cheap glasses online) they don’t hesitate or try to talk you into buying something with them instead. No upselling at all. So far my best experience and I’ve been shopping for glasses since 5th grade.I just discovered this gem! If you need a vision exam, need help w dry eyes, or want some help choosing some amazing frame styles from terrific staff, this is your shop!
My daughter and I had a great experience here at this office! It was Madalyn’s first eye exam so she was a little nervous heading in. From the first step in we were greeted by Christopher and Renee who were very bright and upbeat on a Tuesday morning. They did pre tests for the Dr. and had us try on some glasses for fun. Madalyn was ecstatic! Then came Dr. Zimmerman. She worked so well with Madalyn making her feel extremely comfortable and was able to keep my daughter engaged throughout the whole exam while still providing a thorough eye examination. I was very impressed! Madalyn left feeling very upbeat and went home to practice eye exams on her own dolls! Needless to say we will be back next year. Thank you so much to the entire staff for making us feel so welcomed!
Great staff and very friendly, welcoming. I got my lenses almost a year ago and Everytime I go in to tighten my glasses they do it right away. Chris was great, patient and super helpful !
The staff and doctor are Amazing!
Great education provided
The optometrist was professional, efficient & thorough which I appreciated. Convenient location, patient and friendly staff. Received my new glasses in 2 days! Got a sturdy case for my glasses, cleaning cloth & a 1 year warranty on my lenses and frames. Definitely found my new eye center! Be aware that the office is on the smaller side, selection of frames in store is limited and will fit smaller faces better. Also if you prefer complete privacy when discussing pricing, insurance benefits etc. you probably wont get it as the area for that is shared with the waiting area and surrounded by frame displays. Plus side they are transparent with pricing and billing so dont be afraid to speak up with any concerns. It may still cost a few hundred dollars (insurance & discounts included) but you cant put a price on your vision & quality care and products often cost more.
I have been struggling to find a trustworthy eye doctor for the last year. After a year of poor experiences at other offices, I found Village Eyecare- South Loop. I had an exceptional experience here. They were very knowledgeable and patient. I will be going back here to continue my care.
I have been getting my eyes checks for years....since I was teen and my visit at Village Eyecare - South Loop was amazing. Why? Because it was timely, quick and super informative. Dr. Krista Mathson explained so much to me, things I didnt even know I needed to know. For that I am grateful. It is a boutique eye care spot so frames are pricey but I knew this going in so you should too. Great staff, easy street parking and highly recommend. I am excited to get my new glasses.
They are very professional and they really know their stuff.Very pleasant and easy to work with. Could not have been happier.A friend recommended Village Eyecare and I now can SEE why.
Absolutely wonderful experience from start to finish. They got me in right on time, took all necessary COVID precautions, very welcoming and friendly environment and team! I do apologize, as Im REALLY bad at names. I cannot for the life of me remember who greeted me initially but she was super friendly and professional! I saw (I believe) Dr. Krista -- being able to see half of somebodys face is no fun, lol! But she was also super professional, friendly, explained everything thoroughly, made recommendations, etc. The gentleman that checked me out was also super friendly, thorough, quick, and professional! I mean, what a great experience here. Truly. My husband and I will be moving to Oak Park in a couple weeks, but I may just continue to make the trip back into the city for my annual appointments just to continue giving my business to this wonderful place and these wonderful people! Thank you all!
I had never had a complete eye exam until I saw Dr Mathson. She was thorough and explained everything in detail. I purchased a pair of glasses in the store when my exam was complete and the staff member I worked with was super helpful. I’m very happy with my glasses and my eye exam experience. .
Village Eyecare will take care of you! I came in for an annual exam and because my current glasses had been giving me a significant headache. Dr. Sathchakham was very thorough and explained the way my prescription changed and why that was causing my discomfort. The team in the front of the store helped me find the perfect pair of new glasses for my size as well as my budget! They even fixed my old glasses so that they would sit more comfortably on my face. At the end of my check-up, they found the lenses for my new prescription in the store and made my new glasses for me on the spot. I walked out 20 minutes later with my new pair! A great experience from start to finish.
I have been coming to Village Eyecare South Loop for 2 years now and I absolutely love it. Appointments can easily be scheduled online and the appointment reminder text they send me the day of is very appreciated. They have great hours so I dont have to miss work and the appointment moves pretty quickly so Im not sitting around waiting to be seen. Everyone is always very friendly and helpful. I will definitely continue to come back!
Village Eyecare - South Loop has an amazing staff. The entire appointment took less than an hour and I left more informed and highly satisfied. I would certainly recommend visiting.
This was my first appointment at Village Eyecare and I am very pleased with my experience. Dr. Mathson was thorough and spent time explaining the nature of my high prescription and the best possible options for my vision. I also had a positive experience with the Opticians after my eye exam. They helped me to find a pair of glasses that worked best for my thicker lens and also matched my style. Thank you for all your great assistance!
Update after a few days:Ive already had a couple of folks diligently respond to this review and theyve confirmed that the page has been fixed as well. Upping the rating to 5 purely for their responsiveness and their attitude in going the extra mile.Original review:Very nice people. Went here for a prescription which went really well - great optometrist and support staff. Five stars for that!The two stars less is for their marketing folks who send incessant emails and their Unsubscribe page is erring out. No I did not explicitly sign up for their special offers.
This is the second time I have been to Village Eye Care and it is officially my new dedicated eye doctor. The care is great, the staff are all friendly and SUPER helpful. My appointments have been on time and relatively quick! Very pleased with the service! :)
February 2018: My favorite pair of new glasses that I just purchased in October broke. :( I was so upset and thought for sure Id have to find money to find a new pair. I was greeted by Chris when I entered who was helping several people. He told me he would be right with me. While I waited, Jojo asked me if I needed anything and started helping out until Chris was available. Once he was, they looked over what had happened and were able to replace the glasses under warranty. Thanks, Chris and Jojo - you made my day!October 2017: Excellent service from Chris and Jojo!I was greeted with a smile and hello when I walked in. I arrived a little early so I was able to look at frames while I waited. As soon as my appointment time, I was called back and the exam took place. The doctor was thorough and made me comfortable and aware of my options for contacts and glasses. I was torn between two pairs of glasses and they were able to work out a price that was affordable for both! Double win!Service was above my expectations!
Amazing staff. Many locations. On time appointments. Dr Mathson is just incredible! She saw my 6 year old daughter and made the exam age appropriate and a total success!
I cant say enough good things about Village Eyecare. They have been so wonderful with my daughter and I switched from an old practice to come to them, too. Just lovely people, highly qualified, and easily accessible.
I just had my first annual eye exam here yesterday. When I called to make the appointment, the receptionist was very easy to talk to and polite. I was able to complete all of my paperwork online so checkin was easy. While I was waiting the receptionist helped me look at some new glasses and when I met with Dr. Matheson, she was so easy to talk to, very patient and answered all of my questions. When I got out of the appointment, the receptionist had already pulled a bunch of glasses shed thought I would like and I was able to pick a pair and go home with them right on the spot! (I was just lucky they had the exact frames in house that day). All in all, I am very satisfied with my experience.
Was looking to fit in an eye appointment in the very short term, and was thrilled that Village Eyecare had openings within the next couple days. Was our first visit and everything went amazingly smooth, to walking out the door with the new glasses! Couldnt complain about the price at all, and all forms of service were great. Will definitely be going back.
Dr. Mona is very competent and has great chair side manners. Chris is awesome. Front desk is great too. Just one suggestion on providing multiple options to the patient. Not necessarily provide the most expensive option first.
Really great experience for my first time having a vision appointment.
This was my first time there and the staff was extremely welcoming. I called to make an appointment about a week ago and they made sure my insurance would cover the eye exam prior to the eye exam. Everything went smoothly during the appointment too. Dr. Zimmerman (I think that was her name) was very professional throughout the process. I would highly recommend this place to anyone.
Ive been seeing Dr Mathson for my annual eye exam, and more recently for Lasik surgery post-ops. Ive had nothing but great experiences with her! Shes patient, kind, and explains everything in detail without condescending. As a matter of fact, all of the employees at this location are great. I would recommend her to any friends looking for an optometrist.
Each and every person that is staffed there is super friendly and always has a smile on their face. Dr. Soon is very attentive and knowledgeable, highly recommended. The selection of eye ware is very diverse and they even support other local businesses by stocking Drift, a Chicago based eye ware maker that uses real reclaimed wood and biodegradable plastic for their frames! You are certain to fall in love with at least one of the glasses available.
I LOVE Village Eye Care! The quality of care and the attention to detail is hard to find these days. The doctor is very thorough and leaves no stone unturned when it comes to your eye health. The staff at Village Eye Care is so helpful and knowledgable. I had some questions about my vision insurance benefits and they helped me every step of the way. We live in Lincoln Square, but travel down to the South Loop for Village Eye Care. Highly recommend you use them for all your vision needs.
The staff here are wonderful! They greeted me right away and got me set up with paperwork which was really fast since they contacted insurance and verified my info ahead of time. The office itself is very comfortable, they have a wide selection of glasses and sunglasses and mirrors all around :). They also have coffee and water available during waiting, though the wait for my exam was fairly short and I tried on frames in the mean time. The exam went well and was easy, and the prescreening was also pretty quick. Dr. Zimmerman was great in answering all of my questions. Also, location is really easy to get to!
This place is amazing. Everyone is so friendly, nice and helpful! All the doctors Ive had here are wonderful. I started going here because it was on campus when I was attending college. I live on the south side, but I make the trip to this location because the service is superb.
I had put off going to the eye doctor for several years, after a disastrous clockwork orange threat at my Ophthalmologist. Unfortunately in the last 20 years Ive come to realize that pinch and zoom only works on my smartphone. I could not have been more pleased with the results, I was able to have an eye exam and pick up new glasses and prescription all in the same day. Thank you, and I will see you next year.
I just encountered a transformative process at Village Eye Care. Doctor Mathson took me through a holistic and thorough eye exam and consultation. Thus, I learned many things about my eyes that I wasn’t aware of. Moreover, as a result of her extremely meticulous eye exam approach, we discovered that I needed to make significant changes to my eye prescription. We tried different prescriptions and landed on a prescription that has changed how I see the world. I can REALLY REALLY see now. Dr Marthson also taught me how to tactically and strategically care for my eyes in an efficacious manner. It is extremely obvious that she has a very deep passion for what she does. She is angel and I will never forget what she did for me!
I have been going to this location for about 4 years now and they are so pleasant. The doctors take their time and really pay attention to your concerns. They do a wonder job of explaining everything they are doing so its easy to understand. The rest of the staff is always pleasant and extremely helpful when it comes to picking out frames which is always a struggle for me. I highly recommend them.
I have been to couple different places for eyes annually check up and for glasses and contact lenses. Village Eye Care in Stanwood WA is the best of all. The staff very attentive, friendly, and patient. Dr.Lenz was very knowledgeable, humble and explain everything in details. Pam was very helpful and patience while helping me picking out a perfect pair of glasses that I love. Thank you so much for being kind and friendly.
I had a great experience at Village Eyecare when I went in for an eye exam and contact prescription. Clean space, friendly staff and free coffee is always a plus.Thank you,Ho Kon Oh.
Love this group. Dr and staff are fantastic with my entire family including my four little kids! Cheerful office, always a pleasure. I still drive in from the south side for their care. Super cool glasses assortment as well.
Terrific store. Trust me, Im a pain with whom to deal, but these guys were utterly perfect.Wonderful refraction. Excellent customer service. Marvelous post-receipt service. Just the best.
Great experience. Dr. Urbaniak was very patient, explained my options thoroughly, and gave sound recommendations. The staff was friendly and very enthusiastic about finding me frames that I would enjoy wearing. Josephine truly has an eye for frame fitting (pun intended)-- the first pair she selected ended up being my absolute favorite! I really appreciate that the practice managers took the time to explain my payment options.
After claiming I had eagle vision for 20 years, my wife insisted I get my eyes checked. This was my first eye exam as an adult and they were so helpful explaining the process and showing me how poor my dreamily good eye sight really was. They were great to work with!
My first time trying a new optometrist since moving to Chicago and Ill always be coming back. The eye doctor was attentive and made great suggestions for my contacts prescription. Also, the woman who helped me order my new glasses was friendly, helped me find a great fitting pair, and made sure I understood what the cost would be for everything before signing for it.
Ive never had a bad experience at the South Loop facility. Appointments are timely and ease of re-ordering contacts is appreciated! Im always greeted with a smile every time I walk in!
I am a new patient at Village Eye Care (South Loop) and had a great experience. The staff was friendly and knowledgeable. The whole process of setting up my appointment to getting my eye exams was easy and smooth. Please check them out if you are in the area.
I can see!!!! Well, actually I could see all right before going to Village Eye Care, but now I can see A LOT better! We take our eyesight for granted, so thankfully there are people like Mona who take our eyes more seriously and make sure we understand how to protect them and assure years of clear viewing! :)
Very easy to access and close to home! Pleased with the staff and felt very welcoming. Smaller selection of frames but very nice options and quality! Very happy with our choice to come here for eye care.
UPDATE: I visited Village Eyecare for my second (or third time). I waited 30 minutes past my appointment time which annoyed me. While waiting for my appointment I saw 2 or 3 people picking out frames and getting fitted. It sounded like they all had insurance which covered about $175 and they still walked out of there spend $500+ on new eye glasses. It seemed to me that this is very much a sales office and not an eye doctor. I have never needed glasses but after meeting with the doctor was prescribed glasses with VERY little prescription. So instead of spending $500+ on glasses that I dont REALLY needed the sales lady said I could go to Warby Parker and spend $95 (includes frames and lenses). Just be careful when you go here as it is very much a sales pitch and a business trying to get you to dump a ton of money on glasses you might not actually need.Old Review: Everyone was really friendly. I did have to wait about 10 minutes past my appointment time, but other than that I have no complaints. The office is small but gets the job done. I would definitely recommend to people in the area!
Village Eyecare has the best eye care Ive been searching for. Both doctors are very serious about eye care and take a lot of pride in there profession. I appreciate the service from both doctors and the support from Elaine, who has helped me pick out my frame. Ill be going back to Village Eyecare as soon as I need another eye exam and glasses. Nobody cant go wrong in going to these doctors, their quality is A+. Some people may think that theyre too expensive, but youll have to pay the money for excellent, good quality, and professional eye care service. Thank you so much Village Eyecare for providing me with the best eye care Ive long anticipated for. The time and money is well worth it.
The staff was tremendously helpful and polite. Dorothy suggested some killer eyeglass frames, the entire process was quick, painless and awesome. Keep up the great work ladies and gents!!
I had an appointment for 11:30 and I was called back to see the Dr. right at 11:30. I told Dr. Urbaniak that I had brunch reservations, so she got me out the door quickly which I appreciated. The atmosphere is relaxed and the office is very clean. Everyone is very friendly and I enjoyed going to this eye doctor.
Very prompt, courteous and personal service, both from the optometrist and the rest of the sales/reception staff! I received a very personalized exam and set of recommendations/advice, and the sales lady spent a great deal of time assisting me, explaining all available options and calculating my costs. Highly recommended!
The staff at Village Eyecare are so friendly and kind. This is my second year as a customer and the staff are so friendly and kind. Christopher is always so sweet and helps me pick out the perfect glasses and takes care of all the details and questions I may have. I would recommend the South Loop Village Eyecare to everyone! Thank you :)
They have lots of after-work appointments, so it was easy to make the appointment, which started on time and went smoothly. I returned a few days later to look at glasses and they kept track of my choices until I was ready to make the decision a few days after that. We are excited to have a great Eye doc just around the corner from our apartment.
Village Eye Care is fantastic. For the last ten years they have been my primary I doctors . Always excellent service, great follow up before and after exam, and wonderful staff + doctors.I highly recommend!
Great experience from the moment I walked in the door until I left. Greeted with a smile by Christopher. Dr. Mathson was very nice and thorough. Josephine and Dorothy were a great help in finding new glasses, explaining the insurance coverages and getting them ordered! Definitely recommend to anyone looking for an eye doctor!
My 3 year old went for her first eye exam and they were so great with her. I was impressed how comfortable they made this new experience for her. Glad to know we have a great pediatric optometrist to go back to!
Ive been going to Dr Sood for the past 3 years and have received exceptional/professional care each time. Village Eyecare team members are very friendly and always go above and beyond to deliver high level of customer service. I highly recommend this place.
I went in for an eye check-up - the first one in over 15 years - and the appointment went overwhelming well. After filling out a little too much paper work, they did the first test and did not have to wait much longer to see the doctor. The doctor did a few other tests and explained all of the results in detail. I seems I might need a light prescription and the doctor did not push getting glasses, rather told me to think about it and make my own decision. Everyone was very nice and helpful. If I buy glasses, I will definitely go back and recommend them to others.
They were very accommodating when I called for a same-day medical check for my daughter. Dr. Koutnik was very thorough and professional. I was also able to observe the staff helping another client choose frames, and they did a great job. Im looking forward to getting my next glasses there.
Amazing service! I met with Dr. Mathson and she was very patient and kindly explained each step. I also worked with Josephine who explained fees and took time to calculate glasses/contacts with and without insurance to help me find the best deal (as a poor grad student). Everyone here was super nice. Facility is very clean as well. I will definitely have eye exams ect here from now on, specifically with Dr. Mathson! She is energetic and truly passionate about what she does; i immediately felt comfortable. HIGHLY recommend!!!! I wish i could give this place more than 5 stars!
Love this place. Very little turnover; been going there two years and the same people still work there, which is comforting. They are very kind and patient from doctor on down, whether its helping me understand the bill or picking out frames.
Staff are friendly, doctor was wonderful, she listened to what I had to say and answered all my questions. Pleasant experience, it took longer than expected though. Thanks
Great service! Good selection of glasses and the process was very organized. I will be coming back for all eye care needs!
Getting an eye exam and purchasing glasses and contacts from Village Eyecare was easy because of their helpful staff and professionalism. I felt great through the entire process and will recommend and repeat for years to come.
I have been a client at Village Eye care for many years. They have always taken very good care of me. Pam has helped me pick my frames and has an excellent eye for what looks good on me. I recommend Village Eye care to everyone I know.
Everyone was extremely professional and friendly throughout the entire process. I will for sure be returning and sending family members along as well!
The doctor is amazing, she took her time to help me, and answer my question. The staff is also very helpful. It was a great experience.
I just moved to the south loop a few months ago and had to find a new eye doctor. I went over some reviews online and saw great ones about Dr.Urbaniak - they were right! She was very personable (as were the rest of the staff), professional, and made me feel very comfortable. I would absolutely recommend her to anyone looking for a new doctor! I only gave 4 stars because compared to other places, I felt that their frame selection was limited. I wish there was a little more to choose from.
First time customer. They were super thorough in all the tests that they performed! Took their time on all areas. Really took care of me! Super convenient location in the south loop off of south wabash!
Great practice with very friendly and knowledgeable doctors and staff. A great selection of designer glasses and fantastic customer experience, and theyre great with kids. Highly recommend Village Eyecare.
I think Elaine is awesome. Dr. S is great too. Elaine was patient and helped me surprise my husband with the frames he wanted. They were on back order and something went wrong. Elaine called the company and the frames came in time. Thanks Village Eyecare!
Excellent location. Lot of options for eyewear. Very easy to get an appointment and they have great hours for working adults.
I had a great experience at Village Eyecare. The staff and Dr. Sood were professional, effective and helpful. It was easy to book an appointment online and the staff expertly coordinated my insurance benefits on my behalf.
The staff are very friendly and the doctor gave me detailed explanation about my prescription. I love being in the store and they made me feel very comfortable asking questions and making requests.
I love this place!!!! The doctors are so personable and caring and made me feel so comfortable during each visit. This is the first eye doctor that integrated technology and social media into their services. It was very interesting to see the inside of my eye through their computer and it makes me feel safe that they will detect any changes to my eyes over time.The staff is also very friendly. Oh, and did I mention that they have the BEST selection of lenses. I own 5 pairs myself!I would definitely recommend this place!
Excellent service - really helped me understand my options. Very patient and friendly!
Ive been going to the South Loop Village Eyecare for 4 years now. I only go once a year for a yearly checkup since Ive had Lasik, however they remember me as if I go there every month. Im not talking about reading my chart remember me, Im saying I walked in there randomly to schedule an appointment and Christopher said Hey Sebastian! Hows your Lasik? after almost a year of not seeing me. Everyone that works there is nice and professional. Thankfully I only have to go once a year for a checkup, but if I had to go more I wouldnt mind it. The doctor is great and they have a computer changing the lenses out on the eye exam machine so they are keeping up to date on technology as well. I would recommend it!
I have never had a vision place that really cares about my eyes the way Village EyeCare does . They are fantastic and I like how they go out there way to find best frame for you!! I mean something that really is for you. I thank you so much for the great service I received there. I Cant wait to get my next pair of Thomas Ford frames there!!!
This is my third time as a customer. I’ve received a new pair of glasses each time. I am treated so well and the customer service is phenomenal when finding and picking glasses. The staff goes above and beyond!
Ive been coming here since I moved to the South Loop in 2009. As always, received great customer service. They also keep improving the tools they use as technology keeps improving. Great all around service and selection of eye wear.
I had a wonderful experience at Village Eyecare. The place is very conveniently located in the South Loop, clean and my first immediate impression was that it smelled awesomely like fresh balsam. I commented on it and Christopher at the front desk explained that had had just changed the plug-in. I was very impressed with all three individuals I interacted with -- Christopher, Elaine, and of course Dr. Sood. The staff was exceptional and incredibly helpful and knowledgeable when it came to handling insurance matters (Christopher), answering questions/giving suggestions when picking out frames (Elaine), and giving a thorough and realistic explanation of my eye health as a result of extensive contact wear on my part. Dr. Sood was very knowledgeable and took her time answering my questions to ensure I chose contacts that were both within my budget and best for my eyes. I had a lot of questions about which type of contacts (daily vs bi-weekly) would be best for the health of my eyes. She answered all of my questions thoroughly and attentively. I was very impressed with how personable everyone was -- I highly recommend this facility.
Been living in the city for 25 years and these people represnt how the city used to be. Quality people. Great business and knowledgable associates. Highly recommend.
Had a great first eye appointment here yesterday! No sales pressure which I appreciated.
The staff was very attentive and knowledgeable. This was my first time going to an eye doctor and getting glasses, so I had a lot of questions and they answered them all with patience and care! When I requested for my frames to be turned around quickly, they sent them to the lab and had them ready the next day.