Was hit by car which damaged my rim on my Vanmoof e-bike which needed replacing. Couldnt for the life of me find any shop to work on my bike until I came across these guys. They had bike out the door the same day $80 cheaper than originally quoted. Very happy with there professionalism.
Ive been going here for the past 18 years for bike repairs, accessories and new bike purchases. The service has always been the best.
I live in the South Loop and I’ve always had top experiences with this locally owned business. They’ve gone a few times above and beyond, and it’s always with great care. Great staff, and always good handy work for my bike needs.
Great place - been coming here for the past few years. It’s usually quite fast and repairs/maintenance is always done to my satisfaction. It’s laid back and enjoyable.
Great service and very friendly staffs. Fix my bike’s tire in 10 mins.
Fixed my bike fast, good prices, fine people.
I got a flat tire in the south loop at 10:30PM on a Saturday night. My friend and I walked over to the bike shop hoping to find a pump outside, but actually found the owner, Carmichael, and his friends enjoying a beautiful night next to the shop. Carmichael opened the shop and brought me a bike pump, but when my tube exploded completely, he allowed me to store the bike in his shop overnight. My friend and I enjoyed a couple beers with great people, the next day I came back and the bike was all fixed up in no time. Great shop, with great service, and great people. Would highly recommend!
Awesome staff and got my bike up in full capacity! Thank you! Chill vibes😎
These guys are great. Always helpful with repairs to our bikes.
Nice crew that does quick work
My favorite. Good, quick service, they’ve had the parts I needed, and they still surprised me with their very fair pricing.
Awesome local bike shop. Stopped in a few months ago to get my kids tire fixed. They couldnt do it because they didnt have the part. They referred me to a neighboring shop who got it done. Went in today to fix the bikes handlebars they, they had me in and out in 5 minutes with a smile. Good stock of older cycles too!
Friendly and excellent service! Thank you guys!
I brought my bike in and they took care of it on the spot (I got my brake replaced and my stiff chain fixed). Price was very reasonable and service was great. Awesome shop.
The hours online dont reflect their actual hours. Customer service is iffy.
I have been going here for parts, service and quick tune ups for years. They are always serviceable and usually they are able fix something minor right away. Highly recommended for service.
Always get fast service when I have a flat that needs to be fixed.
I called to ask first to see if they’re open. Once I confirmed it was open, I asked if they carried smaller tires for folding bikes. The person on the phone was very condescending, telling me that they’re backlogged and that I could put in smaller tires and ride it till they burst. I then asked what’s the best way to handle an issue like mine, or if I could order the tires through their shop and have it installed when they come in, and the person on the phone basically scoffed at me and told me that it’d be 2 months or longer for the tires to come in. They offered basically no help and told me to go somewhere else.
Apparently the people who work here think its cool to use their customers numbers to send them unwanted text messages asking them out. Careful ladies. Lookin at you, Dutch-bag.
Great experience at the cycle shop. Quick service, turned my bike repair around in 18 hours. Went above the repair quote and serviced other lose parts that they saw with no extra charges. Fair prices also.
They equipped me with all of my cycling needs!
The nicest guys ever work here. Super helpful. Always do a great job quickly and for a very fair price.
Great service and good mom/pop feel to it. They have different buy options as well as servicing your bike.
Im a newbie for bikes. The receptionist was super polite and patient with me, describing some bike stuff. Thank you.
Went right when they opened to change my fixie bike fork and had to wait 6 hours to pick it up. Would’ve been easier and cheaper to buy it and install it myself
So helpful and down to earth. Reasonable prices. Please support this local business. They are really awesome!
Quick, professional, polite and knowledgeable. Highly recommend.
This guy is a perfect gentleman. He charged me $5 for tuning the gear shift of my bike. Fixed it immediately. The store is huge with a large number of bikes. I was looking around the store, most products were reasonably prices. In order to support this local business, Ill prefer to my biking products from this store, rather than Amazon.
They are good
Its very customer friendly and great prices
Amazing service! The owner, Carmichael, immediately fixed my bike free of charge, no questions asked. He was incredibly helpful and knowledgeable about bikes. Couldn’t recommend this place more!
What more needs be said. Excellent service. Great people. And even better prices. Ive trusted them with all my bikes and am a customer for my entire South Loop life. Why even W the dog greets my dogs with a friendly tail wag every time they come into the place.
Great service! Walked in and got taken care of ASAP
So as a avid rider I look for certain things in a shop and was surprised here, I didnt know bout it b4 visiting upstairs neighbor, when I went in the owner was cool and very knowledgeable I noticed he was also a wheel builder which in my view makes him more the guy is like to talk with cuz he knows his craft well sure slot of people turn wrenches but he knows the intricacies of wheel building
Fixed my brakes that I had totally f999ed up for a totally reasonable price while I waited. Also ran into an old friend so fifth star auto.
Great service at a fair price
Nice enough man but no what me want.
Great experience. Came In with a flat, and it was immediately tended to. Employees checked the tube to see if it could be repaired, or needed it, and then quickly changed it out and serviced bike. Fair prices, quick and accurate work.
Keeps it simple. Doesnt try to upsell me (even though its apparent I could use a better bike). Gets good work done reliably at a good price.
Incredibly helpful people. They charged a fair price for a new tire after mine blew on the lakefront trail. Also they had an adorable dog.
I love this place. Very affordable, and the service is A1. Whenever i get any repairs done they always throw in advice and additional adjustments to ensure i have the best cycling experience possible. 10/10.
FANTASTIC bike shop, GREAT service, AWFUL website. Sad really, theyd be a 5 star if their website wasnt like something out of Geocities circa 1999.Dont let a bad site stop you from visiting though. The super sweet old dog that guards the place alone makes it worth a visit.
Have to give a 5 star for the friendly owner. He adjusted my bike for free that I feel I need to buy something there. Almost like a family working atmosphere there, I saw them BBQ outdoor at summer Sundays, must be fun to work there!
My brand new folding bike chirped. I took it here and the guy (Carmichael) fixed it while I waited and charged me a nominal fee. My only regret is that I wish I had cash on hand to contribute to their beer fund jar. Next time definitely. 😍
Amazing service, amazing people!
Great service - walked in with a punctured tire and walked out less than 10 min later with the problem solved. The price was very reasonable and better than near by competitors. I would definitely come back again and recommend this bike shop to friends.
I wish a had something positive to say because I was very excited coming into this vintage bike shop. Unfortunately this place is hit or miss, but my experience has been mostly miss. They seem to take no pride in their workmanship. I find myself paying them for the work and then going home and correcting errors. Pricing is also very inconsistent, one week you get charged one thing and for the same labor two weeks later youre charged a higher price. Very unenthusiatic and unwelcoming atmosphere is the vibe that Ive received from the employees, maybe Im not part of the inner circle.
Carmichael and team are the best. I would never buy or service a bike anywhere else in the city. They really are experts but they are also super helpful and friendly. I bought my bike from Cycle five years ago and it is in top condition thanks to Carmichael and team.
I came here to grab a helmet now that Im a divvy-er and they didnt treat me like a second rate citizen! The shop was pretty busy even though it was just before close on a Friday. They had a great selection and I was able to grab what I needed. If I ever got serious about city biking, this would be my place - the staff was very friendly despite their rugged look!
Terrible customer service. Made up every excuse in the world to not let me test ride a bike. But the lady ahead of me had no issues with test riding a bike. And before you ask, yes she was. I will never return to this place.
Great location and excellent service - repaired a broken rear brake while I waited. Very nice. Definitely recommend!
This place rocks, had my quick release break leaving my rear tire unattached. Called the store (already closed). Owner said come on in Ill wait for you. Then further exceeded my expectations and replaced the part for free.They just earned a customer for life.
Carmichael is a low key expert. Cool shop, great repair work, fair prices. Recommended.
I LOVE the bike I purchased from Cycle Bike Shop!! Carmichael helped me pick the perfect bike to get around Chicago, I even got a basket for small groceries!!Thank you Carmichael!!
My bike was in awful condition. After their tuneup it was literally better than new. Theyre worth the cost.
Delightfully disorganized but they have it all
Always great and fast service. Super knowledgeable. Definitely recommend.
They did the work well, in time and for a good price. Its in an old building, has a nice funky vibe.
I went in looking for a square taper bottom bracket nut for my commuter. the owner went back and rummaged around for like 5 minutes and returned with one. he was only gonna charge me 25 cents, but all i had was my credit card. he just told me to leave a quarter next time i was in the shop and gave it to me for free. ill definitely be back to spend more money here.
Owner and employees have been very helpful as I built my new bike.
These guys know bikes. Great service, reasonable prices and good all around vibe. Joe Bob sez, check it out....
Solid shop!
Excellent and Old fashioned personal service which is a rarity today
Not very helpful or friendly.
This place Is amazing fixed my brakes now they no longer squeak/screechThey also have a cool rewards program where you can touch your NFC phone
They charged me a more than fair price to fix my headset and replace a couple of missing pieces that fell off my bike on the way to work. I will definitely be back.
Great Service, fair prices, and these mechanics know bikes really well.
Great bike shop with lovely people !Very professional and bike lovers :)
Very helpful and comfortable garage-like vibe.
Fair price Service but flar tore fix cost $20
Both my tires were flat when I took my bike to this shop- they told me I just needed to replace the tubes. 3 days of cycling later and my back tire is flat again.
Installed a new tube and tire on my wheel within minutes. No wait, no appt., and for less than the larger bike shops in the area.
I brought my bike in with a flat tire. The same tire went flat the next day. They suggested I replace the chain. The chain broke less than 6 months later. I will never return.
Speedy service and reasonable prices
My daughter’s bike that I just assembled was not working for some reason. I came in after calling. They fixed it and threw on another training wheel when I realized one was cracked.20 minutes in and out and they didn’t charge me!
Great service
Brought my bike in for 2 issues. It wasnt braking properly and it wasnt shifting properly. I was charged for both repairs and on the ride home found that neither were fixed. I guess the mechanic gave up.
Great service and a knowledgeable friendly staff
Friendly and reliable
Friendly people and friendly dog.
Awesome place