I have visited Sun Auto Service a few times now, and have had a great experience every time Ive gone. The folks at Sun Auto are professional, knowledgeable, and very friendly. After I found pink liquid leaking from under my hood, Hugo informed me I needed a radiator and thermostat replacement, and managed to get the work done same day. I have brought my vehicle there ever since, and recommend it to anyone that I can!
Honesty, quality, knowledgeable, thats what best describes this friendly neighborhood family business. If you have truck and auto needs, this is your go to Service Center.The care and attention to detail, and service that you were used to, and expected, back in the day. This is what has kept them in business for decades. Go see em.
Came in for an oil change, they were super friendly and waited to eat lunch to get me out of there sooner! Even put air in my tires. Not my usual auto place but I would definitely come back.
5 star ratings?.. Are you serious?! How? My experience here was no where close to even a 2 star rating. If you have a whole day to let your car sit there and to only come across arrogant Hugo with a major attitude problem that he cant even back up with his work. Dude was aggressively shouting and acting like a grown man child when I came back to pick car up. He actually stared me down as I was driving out the lot. Yeah, thats really professional trying to intimidate a customer. I came here to get a overall diagnostic test and to possibly replace the battery. I dropped car off at 10:30am and 5 hours later I get a call saying that they just finished looking at it and if I wanted to change out battery. Was a bad phone connection on their end and tried calling back several times and no answer. I was told that the phones in shop were not working. So, couldnt tell them that Im not getting a battery cause a nearby shop was almost $100 less. Go elsewhere. Even Jiffy Lube will do a more thorough job for you. Insanely overrated.
Hugo and his team are very friendly and efficient, and fair priced. My car had a dead battery from the cold and was disabled a block away from the shop, and I was running late for work. Hugo said “I’ll take care of it”. He got my car to the shop and had it ready to go by the end of day. The prices were more than fair, and it is backed by the service they offer. Great having them in Roscoe Village. I would recommend Sun Auto to anyone looking for a fair mechanic who will give them a straight answer at a good price.
I called ahead to schedule an appointment and the gentleman on the phone was very kind and friendly. We decided I would drop my car off at the beginning of the day. The pricing was fair and they were finished before the morning ended. I would definitely come back again.
Had issues with my car not starting or holding charge. The gentleman on the phone explained whats wrong and what would need to be fixed. Straight to the point, no bs. Got my car fixed and everything is working like a charm since.
Dropped my car off at 8:30am because it was making a scary metal scratching noise when I accelerated. The folks at Sun Auto were speedy, helpful and explained the issue really clearly. It ended up being an easy fix and my car was ready for pick up by noon! Thank you! I’ll be back!
Honest. Solid work. Girlfriend has been taking her car there for years. Trustworthy and reliable.
Good guys! Ive taken all of our vehicles there and they always seem to go above and beyond to make sure youre taken care of and comfortable with what theyre doing to your car.
Very accommodating and fast with a replacement plan!
Great shop. Honest mechanic doing great work. Would highly recommend to anyone looking.
Great customer service and very knowledgeable
I took my car to the dealer to get a spare remote key cut and programmed. Not only would the dealer not guarantee that they could successfully do it, but they said theyd also have to keep my car a few days and the estimate was nearly $900! I said, No Thanks, and brought it to Hugo at Sun Auto. I shared that the dealer said the whole steering column needed to be replaced and how much the dealer was gonna charge. He said he thought he could take care of me. And within 24 hours the car was perfect (steering column replaced, key programmed and cut, tail light fixed, and oil changed) and he charged me HALF of what the dealer wanted. Did I mention that I didnt even need an appointment??? LOVE having these guys in our neighborhood!!!!!
They solved all my problems and they honest with the work and they will tell you exactly whats going on ill always come here when i have a problem with my car best mechanic shop in the city fixed my fuel pump and told me what else i needed to be fix 5 star ⭐⭐⭐⭐⭐
Friendly staff. Very helpful
The best repair auto services shop in my neighborhood and community. Excellent works fast with great qualityFriendly, honest owner with professional staff on duty. Will be referring my friends and family to their location. Thank you and see next time.
Hugo and his son are fantastic mechanics. It’s difficult to find good, honest mechanics (especially in the city) which makes returning to their shop an easy decision. Thanks Hugo and Hugo!
Reserving a uhaul is quick and easy. Ive worked with the folks here twice and they have been friendly and helpful both times.Update Feb 2021 - one year later and we’re happy to work with them again! Booking a truck is smooth and quick. They walk you fully through terms and cost. So friendly!
Our family recently rented a U-Haul truck for a cross-country move. These guys were great! Courteous, helpful and honest. They also spent a good deal of time helping us with a billing issue that wasnt even their fault after the move. Cant say enough good things about Sun Auto Service! Best rental experience ever (and weve moved our kids about a dozen times)!
Just used Sun Auto for the first time recently. Brought my car in for a total check up, hadnt had any work done in a long time. The Sun staff addressed all the major issues and threw in minor cosmetic repairs at no charge. They assessed what my car needed within a couple of hours and had all the work finished by the end of the day. They even worked with me over the phone to break down all the repair costs and prioritize what needed fixing most urgently so I could stay within my budget. Will definitely be my new go-to auto shop.
Ive been going to Sun Auto for the last 2 or so years and theyve always done a fantastic job no matter what Ive brought it. Theyve replaced leaf spring shackles for me, traced ground faults, rebuilt my column shifter, and swapped every fluid I can think of, all quickly and at very reasonable prices. I no longer live close to them but it is still worth the extra mileage to stop by and have maintenance done. Hugo and all of his employees are fantastic to deal with, very friendly and knowledgeable, and are always willing to explain what they need to do and why theyre doing it. As long as Im living in Chicago I will always recommend Sun Auto and continue to go there myself.
Very friendly and organized. The ambience was very good. I reached a late but they were open after their usual hours for me.
Top notch service. Have been going here for over a decade. Not a single bad experience. Its not the cheap. I do not want alley mechanic results where I need to return multiple times for a single problem. Professionals!
Honest, fair, kind, and very knowledgeable. I know I can always count on them to do an amazing job!
Took my car in and they did a great job. Very honest which is really appreciated
Very good service. The work is always done on time. I ve tooken both of my cars there and i am very happy with them. I would definitely recommend anyone to bring their cars here. Thank you Hugo and the rest of the Team.
Great mechanics service excellent job 👍👍👍 thank you guys
Really great, professional auto service shop. They made me feel valued and clearly communicated the issue with my Subaru Outback. Id recommend Sun Auto Service highly to anyone seeking auto service and repair in Chicago.
Sun Auto has been for my go to place for car repairs for several years. Hugo and team do an exceptional job and always go above and beyond. Not to mention, they are very reasonably priced and get repairs done in a timely matter. I wouldn’t go anywhere else in the city, and I trust them with my vehicles.
Hugo and his team are the best. Honest, quick, and knowledgeable. I live in the neighborhood but would absolutely go out of my way to take my car here if I didnt.
Sun Auto and staff are consistently friendly, reliable and trustworthy. Ive been bringing my car here for about a year and will continue to have them take car of my aging car!
Top mechanics, honest workers, never have to return because of a bad job. Quick service.
Great people, great service, great prices.
First of all they do great work, at a fair price, quickly, as in drive up and theyve probably started fixing your car before you even realize youre out of your car. These guys are wizards. Possibly literally. They might seriously control time or something, like in Marvels Dr. Strange, you see that movie? I really liked it. But my second point is, theyre super friendly, genuine people, and you can have a nice conversation about whatever while they whisper incantations under your vehicle. Theyre the sort of people you feel warm tinglies seeing, the exact people whom youd want to wield control over the matter of existence. Highly recommended.
Ive been using Sun Auto Service for 10+ years and am never disappointed. I trust Hugo to do whatever is necessary, at a very reasonable price and get the job done, right, the first time.
I wont take my car anywhere else. Ive compared prices elsewhere and Sun Auto always beats it. Theyre ethical, reasonable, and do good work. Ill always trust Hugo and his team with my car.
Excellent service! My car broke down near the shop on Friday night. The guys opened the shop right on time on Saturday morning and were able to figure out my problem within an hour time. It looked complicated but they really knew what they were doing. I am glad I found a place near me where I didnt have to pay $$$+ in repairs. Thanks Sun Auto!
Hugo and his team do a great job. Quick serivce and no fuss whatsoever.
We have been taking our cars to Hugo for 29 years. He is honest and good. He will find the most economical and best solution.
Always a great experience. Fast and reliable!
Went to Sun Auto Service to check on a loud noise my car was making. I was expecting a bill running into hundreds of dollars. They checked the car, adjusted a part that was loose, and charged $20.I respect their integrity.
Hugo takes extra special care of me and my 100k+ Ford Fusion!!!
Very good people. Helped me out when I needed it.
I have been coming here for nearly 20 years. Always honest, fair and professional!
Thanks for your support, very good people!!!
Knowledgeable, trustworthy & reliable.
Clean restrooms, thanks to sponsors.
Knowledgeable
Got me right in. Thanks!
Expensive