The lot is very tight. Really have to work to maneuvers your semi into the dock. Other than that, freindly staff and pretty quick

They have great sales. I assume their service of John Deere equipment is good, but they have not been competent on my Kubota equipment.

Great equipment selection. Very friendly knowledgeable staff!

They are not honest to do business with, at least the service department. The guy Randy gave me the quote at $250 after I asked the total, but he very rudely denied at the moment of picking up. He said the $250 he promised was on top of the $100 fundamental service, even though I clearly asked what was the total. So I ended up paying $350. I am gonna stay far far away from this place, and I wish you guys do the same. There shouldnt be a place for the dishonest business to survive.

A month to be able to look at a skid steer thats under warranty. A MONTH! Buy elsewhere unless you can afford to be down for months when your warrantied equipment breaks.

They will sell what you cannot use to make a sale. A wasted $14,000 downtime drain. The manager does not stand behind misinformation. Would NEVER go to Heavy Duty!!!!!!

One stop place for buying home improvement needs. Prices are reasonable and staff are courteous and helpful.

Tops in the St Louis area! Theres nothing like exmark!

Well built equipment and great help from Steve.

Awesome Place great service excellent sales team. Each time I go to this place theyre always helpful and very knowledgeable about their products.

Very knowledgeable about tractors, implements and features of each. Alex didnt try to oversell, instead really listened to what we needed and how we plan to use the equipment.

Bad, slow, rude and expensive customer service. Cost me almost six hundred dollars to fix a carburetor on my lawn mower. it took more than 5 weeks! the service department is not very nice! They rarely call back like they promised.I complained to the manager in writing with no response. I highly discorage anyone from doing business with this company.

Clean, well organized and nice selection in stock.

I love this place, I come here everyday!I was prompted to leave a review so I am completely honest. But I really love our customers best.

Great place to buy mowers and trailers. Joe, Gregg, Dan and the parts guys are great. I have purchased 2 trailers, exmark mower and some trimmers and blowers from these guys and have been extremely happy. Great prices and excellent customer service.

I have always had 5 star service and would use them anytime we need to buy equipment! Josh Sudmeier helped us and did a great job!

Very nice and helpful and got my mower fixed fast. Will definitely go back when I need something

Heavy Duty is the best . Well trained techs, friendly salesman and the parts personnel can look up and find anything you need even if its for a space shuttle . Ask for Don...

Al, in the back is always awesome to work with.

Ive bought three tractors at HD Equipment I would buy three more also several Land Pride EmplementsGreat people Joe Randy Tom Doug Mark all first classCant say anything negative Great sales service parts & delivery first class operations and products

I purchased a Red Max Trimmer. Product is great. Customer Service is non-existent! Long holds on phone every time i called, i had to ask for product manuals, etc.

I buy a lot of turf equipment and Heavy Duty always treats me right with the best equipment priced lower then anyone else in the state.

We buy a lot of Equipment and Heavy Duty is always our preferred vendor.

No stars. Tried to buy a trailer, wasnt worth their time. Poor service every visit. Brought a smile to my face when they got robbed, Karma!HDE Sucks! Dont even deserve one star.

Terrible experience. Having talked in length to a Kabota Sales person about my yard, I called Heavy Duty Equipment (HDE) to tell them I wanted them to look at my yard and I wanted to buy a Kabota GR series mower. The sales guy told me they were on order and would arrive in a couple days. He took down my name and # and said he would call me in minutes to tell me what date they would be in. He never called back. 2 messages for 2 different sales people and a week later, still no returned calls. I decided to visit to get help since they werent calling me back.I went in and talked to the first guy who told me they were talking about me this morning and that nothing was on order; making me wonder why they could talk about me but not give me a call back. I was also told the product was not on order. The first sales guy was incredibly condescending and actually didnt know his product. He implies I am an idiot, scolded me, and kept telling me my wants in a mower were wrong (I could have a mower and attachments) and that I should check out this less expensive mower over there. If this person had listened to a word I said or had any knowledge of the products he was selling, he would have realized that the cub cadet is speced for an angle no greater than 15º and my lawn was 22º (he was trying to sell me a product the manufacturer doesnt recommend on my lawn due to a safety hazard).While in the middle of talking with me, he meets with another customer and pawns me off on someone else. This person provides pricing and arranges to meet me at my house the next morning and confirms with their manager it is ok.The next morning comes and he doesnt show up. I call after he is 30 minutes late and am told he is on the way to my house and they would have him call me. 1 hour later (1.5 hours after the appointment) he calls to tell me his manager called him last night to tell him he couldnt come to my house due to a meeting with Kabota from Japan that morning he had to attend.I talk to him that morning and he tells me he can come out tomorrow and he would talk to his boss later who is meeting with Kabota right now (a meeting he told me earlier he had to be in but was not???). Of course, he never called me back.I ended up calling Schweissguth Brothers Inc who supported me same day of my call. I come to find out that the options and pricing HDE gave me were false. Options I was told I could have dont come with the model in question and their pricing was too good to be true.In summary, terrible customer service, canceled appointments without calling, false information conveyed to customer, no knowledge of Kabota or cub cadet products, no desire to help a customer out, etc. I would avoid like the plague. Seriously, this was an easy sale and they did everything they could to screw it up. I have no plans to ever visit them again and would strongly encourage anyone reading this review to find another Kabota or mower dealer as this one isnt worth your time, energy or money.

Great parts department customer service.

Great service, great products, very friendly and knowledgeable.

Great place for the man who loves the outdoor landscaping

Worst place to work for. No raises and they kept my vacation hours that I cashed in when I left.

Very friendly, helpful and knowledgable!!!

Great price

Very good