Mario was more than helpful. He helped me pick good quality; reasonably priced wipers and also helped me install them. He even went the extra mile to refill my wiper fluid. Best autozone experience I’ve ever had. Thanks Mario! :)
Mario was amazing! I walked in he picked out the exact reasonable windshields wipers I needed and even installed them for me! Best customer service around. I’ll definitely be coming back for all my auto needs! Thanks Mario!
I came in shortly before closing and was helped by Mario. I needed a bulb for a brake light and new windshield wipers but didnt know where to look or what would fit my car. Mario not only found the parts that would fit my car, he also replaced my brake light and wipers for me!! He was so friendly and helpful, it was a great experience. I will definitely be back the next time I need car parts.
Mario is the nicest man! He didnt hesitate to take my old brakes, calipers, etc. and oil when I needed somewhere to dispose of them. He went as far as to come my truck and put it all on a cart so I didnt even lift a finger. Its refreshing to encounter a happy man who genuinely wants to help.
Mario had great customer services this location! Best auto zone my boyfriend and i have been to!
Mario & Arjun were incredibly helpful! Our car battery was dead and we were about 3 miles from the shop. They came out to us, jumped the car, and then installed the new battery for us once we arrived at the shop. They were essential in turning a stressful situation into a smooth & easy fix and had us back on the road in no time. Thanks!
I normally go to autozone in O’Fallon, simply because I live closer to it. I decided to go here because of how the day was planned. I sat in the car for a moment while my boyfriend went to ask for a battery test. Almost immediately a man came out and helped check the battery, show us the results (some won’t), show me all the options and pricing and the customer service manager also helped through this process. These men care about their customers. If you see this, thank you Mr.Mario & Mr.Mike!
Stellar service!!! Anjum was amazing help! He was friendly from the second I walked in and assisted me until I had all my questions answered!! 10/10 customer service!!! Thank you!!
I called ahead for 2 filter, the young man on the phone was attentive. Dropped in, and they were ready for me. No fuss, and they had plenty of staff that seemed happy to be there.
Just got my battery replaced at this location. Mario took great care of me and was great to chat with him while he replaced the battery for me. Definitely my meeting favorite Auto Zone location. I truly appreciated the customer service Mario provided me
Mario and Anjum went above and beyond helping me find the appropriate taillights for my VW today. I cannot thank them enough for their persistence in trying to solve the product code issue.
Sean J. He is brilliant young man. He helped me with my car. Definitely will return to this location. If you stop by there ask for him. High recommend.
Really great service by Mario. He guided me in installing license lights and wipers
“Little Sean” or Sean Jones, and Mario went above and beyond to help out my friends and I. The two of them stayed with us in the cold for over an hour and helped us problem solve to figure out exactly where the radiator leak was, and didn’t rest till they get safe with us leaving. Sean led the charge and helped us the entire time. The team is incredibly valuable and deserves the utmost praise.
Had a very good experience. Mario was very nice and super helpful! He also didnt hesitate to put the wipers on my car while raining! Thanks again!
TLDR version. Best customer service and interaction I think I have ever received anywhere, not just Autozone.I don’t leave reviews but what these guys at Autozone did for me I have to share.I was about a mile away from the Autozone store, at the Vet down the road getting medicine for my dog. I leave the vet, get in my car, and my car would not start. Tried jumping it multiple times and the battery was just absolutely fried.I have absolutely no tools to remove the battery with me and everything I own is, obviously, at my home 45 minutes away. I call autozone and speak with someone and ask if there’s any possible way that If I bought a battery if they could accompany me back to my car to help me change it since I had no tools with me and would have cost me $200 to tow my car half a mile to their store. The person told me that they really wished they could, but their corporate would fire them for leaving the store. I wasn’t mad I completely understood.So back to trying to jump my battery.After another hour of attempts, My wife and I arrive at the Chesterfield autozone About 45 minutes from closing time my wife and I talk to Anjum. We purchase the battery and i explain again my situation and ask if there was any way we could borrow a wrench or a socket, anything so I could replace my battery. I was trying to not have to drive home, get tools, come back and replace the battery, as it was already almost 9.Anjum asked his supervisor Mario, if I could borrow a wrench to change my battery and explained my situation. Mario sat for a second and looked up and clarified that we were less than a mile away and told Anjum to come with us replace my battery, basically breaking corporates rules to help me.This truly was the best I have ever been treated. These guys basically risked getting not only chewed out but possibly let go, to go above and beyond to help me. I could not be more grateful.Anjum and Mario, seriously thank you. I’d probably still be stuck there at that vet if it wasn’t for y’all.
Awesome and service. Mario changed my battery, threw in my windshield wipers and installed a new air filter all within minutes. People like him are the reason I keep coming back!
Very helpful and not pressuring with sales. Great experience!
I went to AutoZone because my car was overheating and two nice man named Mario and Anjum helped us work on my car and now it runs like a dream, I could not be any happier
A complete waste of time. People working behind the counter could care less about getting off the seat and helping you. Had no idea what they had in the store. Put my things back and left, its that bad. Dont waste your time.
Great place! Charles and Sean were very knowledgeable, had great customer service, and you could really tell they go the extra mile.
Cashier was on his phone and could not wait to get back to it after he hurried me on my way.
Friendly staff but unfortunately when I was in there to buy brakes I was set up with the wrong brakes
These guys are always very helpful. I could walk in and look it up myself but they always just provide great help.
Great service provided by Mario!!!
Awesome help 🆘
The store was easy to find. There were plenty of parking space. The store was well kept. The staff were friendly and helpful. They were able to find my parts when they inputted my car model and year. I wasnt sure how to install my cabin filter and one of staff came out to my car to help me. I always have good experience with autozone.
Very helpful. Social distancing equipped. Can order from app or phone to parking lot delivery or home shipping.
Glad you were open and had the parts and tools we needed
The staff here are very knowledgeable about cars and car parts. They have an extreme amount of patience with people who have no knowledge about automobiles. The staff is extremely friendly and the establishment was very clean inside and outside.
The prices here are decent, and the staff is knowledgeable, friendly and eager to help. This is a good place to go for almost any automotive need.
I love coming to this AutoZone in Chesterfield Valley. Most of the employees are exceptionally informative on the needs of your vehicle and what it is that you are looking for. I enjoyed the fact that they come out and look at the check engine lights and help you resolve problems. If it is a quick easy fix they are more than happy to take care of the issue for you.
The people here are so helpful and so quick to get your parts! And of course theyll help you do basic mechanic work (like changing lights, blinkers, windshield wipers, and filling fluids) if you ask nicely. The building isnt even a year old yet so its nice and clean inside and everything is nicely organized. Its the nicest AutoZone Ive been in before.
Just opened June 2017. The place still smells new. Very clean place and very friendly staff. The managers are extremely knowledgeable and helped point us in the right direction for the issue our car was having. Highly recommended!!!
Mike was awesome. Very professional and such a gentleman. With great customer service. Definitely will return to this location because of Mike.
Great store, very clean and organized. Staff helped me fix my issue and got me back on the road quick. I recommend anyone to stop at the location, you will not be disappointed!!! 5 stars
Friendly and quick service! My tail light was out and one of the technicians was able to get me the product and change it out in less than 20 minutes.
Friendly, Knowledgeable staff. I came to this location to purchase a magnetic spark plug socket after spending hours at Lowe’s. This location has all the tools I needed for my DIY job. Don’t waste your time going to any general store.
Been here several times. They are located conveniently in the valley right around the corner from where i work. Staff is always very helpful and friendly. Other than that though the sales tax in Chesterfield is over 9% so i paid almost $20 in taxes on a $160 battery. If you can go to an Autozone in a municipality with a lower tax rate. Just sayin.
Brad was extremely knowledgeable and helpful! Great store with great people!
Customer service A plus to Brad and Irene. not only did they honor military discounts they honor Uber discounts and price match. They keep the computer screen turned towards the customer so they can see exactly what they see no hidden tricks or gimmicks at the store I will always come back to the store
The guys working were very helpful and even changed the headlight bulb for me.
Very helpful staff. Free diagnostic test. Free tool rental. What are you waiting for?
No one in the store would help me. Not impressed with the people in this store at all!!!
Jason and his crew are more than helpful every time I stop in.
Employees were helpful and friendly
Very helpful with everything.
This place renewed my faith in customer service I bought 2 filters for my Toyota highlander and they offered to install them. I took them up on their get gracious offer.
Nice to have an auto parts store, closer to home and other destinations !
Awesome staff- Jason, the store manager, went above and beyond to help me with a headlight- greatful for his assistance!
Staff is always pleasant and very helpful.
Needed help finding equipment to remount my rearview mirror and recurved help from multiple staff members as soon as I walked in. Was able to locate the parts I needed quickly in a relatively new and clean store.
Very clean, helpful employees, parking lot is a bit tight it seems, but negotiable in a large truck.
The employees here are awesome! They even helped me change the head light and air filter!
Shop with lots of car parts and good customer service
Great people, nice clean store and easy in and out location
One of the best customer service experiences I have ever had at an auto parts store. Fantastic!!!
Helpful & didnt try to sell something not needed
Thanks to Mario for installing my auto battery. No one else was willing to help !
So friendly! They go above and beyond to help!
Some employees are great some are margina.
Rains windshield wipers. And they even put them on
Super helpful workers & great service
Another automotive parts supply store in another Missouri town
Clean store & good service.
Great staff and very helpful!
Very helpful employees!
They had the oil we needed
Thomas made my day! Thank you Thomas
Lacking knowledge of the products that they STOCK
My husband went in for something so he asked for help, they started helping then they stopped so they could help someone on the phone and after that they started helping a new customer that walked in and totally ignored my husband that they were helping in the first place, leaving him stamding there waiting for almost 30 minutes, very rude employees
Very, very helpful.
Love steve
Very helpful staff
Clean fast polite
They even helped me replace my headlight bulb!
Great staff!!
Very helpful
Great service!
They Sold Me a Bad Starter
There is finally an auto parts store store in Chesterfield!!
Very helpful
Put my wipers on in lot.
Fixed my hoodscoop
Very will
Excellent attention