This place came highly recommended by my uncle and both my husband and I have been absolutely thrilled with them! Theyre fast, polite, and and their prices have been a pleasantly lower than I wouldve expected. Definitely dont hesitate to take your vehicle here.
Took my 2010 Tacoma in for an inspection, Oil Change and rotate and balance the tires. Ended up with a $300+ dollar bill. Did an unauthorized alignment and charged me over $100 to essentially ready a code for an airbag light. They were already overpriced for oil changes but this was the final straw. No more recommendations or visits from me.
I had a flat tire at rush hour and they helped me immediately. I was back on the road in less than 30 minutes and at a reasonable price. Thank you!
Great service over the Labor Day weekend helping repair a tire with a nail in it... Very friendly, professional, and got us in and out in 30 minutes on holiday. Thank you!
Theres never a good time to get a flat tire but especially not during an 8 hour drive on a holiday weekend. They got us in so much faster than expected and got the tire fixed within 30 min for a very fair price despite being very busy
Great experience...they were professional and did a wonderful job.
New to the area and needed a VA state inspection. Tried this shop based on positive comments on NextDoor. They took me in when they said they would, and finished when they said they would. Friendly, honest and professional. Didnt try any upsell nonsense like I, and Im sure many others, have had with other places. Solidly earned my future business. Thanks again.
This is my go to place for all 5 cars in my family. They are busy so you may have to wait a few days to get your car serviced but if you can afford to wait they are worth it. They are about 30 percent less than the dealer and honest. Most importantly they dont try to upsell unneeded services.
They squeezed me in for an inspection and everyone was very nice!
Awesome place. Laura worked me in for an inspection. Portable ultrasound and could not leave the car.
Great Bridge service center offers great service and awesome staff. Make appointment, drop off and they take of your service. One of the best.
Exceptional service, above and beyond any auto shop I’ve ever experienced. I would trust them with any service.
Great lube techs on site!
They always do a fantastic job, fair pricing, honest, professional. I couldnt recommend this place more highly.
Got a oil change .In was in and out in less than an hour.we have been taking out our vehicles there for 15 years. There honest, efficient and provide get service.
If not for Chris the manager I doubt very seriously I would do business at GBSC. Chris has excellent sales and customer service skills. He works around my schedule every time and gets his estimates right. Just a super nice guy. He got me the wheels I wanted at a great price and matched them up with some awesome Michelin Defender LTX M/S tires. Chris knows his tires! The center is also very clean and the waiting room is nice. Wifi available. When you go or call ask for Chris Tallinger!
I got my car inspected here at a busy time (midday Friday). I called a dozen other places and they were the first ones available. The process was very smooth and straightforward, and they were able to finish the inspection promptly. Thank you!
I have been a customer of Great Bridge Tire and Auto for many years, and they have always provided service to my cars with professionalism so beyond excellence. Their attention to detail, finding the problem and fixing it right the FIRST time has always been spot on for all my automobile repairs. I could never thank them enough for all the wonderful service I have had these past years.
We stored our car at Atlantic Yacht Basin over the winter. We arrived back in May by boat to find it had some problems. Its an old car so it wasnt unexpected. We took it across the road to Great Bridge Service Center and explained the problems (brake lines were leaking, and we needed it looked over).Were not from the area. Its discomforting to have to rely on strangers for this. Its so easy to be taken advantage of. But nothing like that happened here. Chris was outstanding in calling us and letting us know what they were finding - he made 4 calls over 2 days - who could ask for more than that? He realized that it was an old car and we didnt want to spend a lot of money fixing it.The work they did was exceptional and the final bill was very fair and reasonable. If I lived in the area, this would be my go-to garage for any car issue. These guys are honest, capable, and just nice people to work with.
These are good people, they have always looked out for me and my family.
I normally don’t post reviews but this the second postive experience I have had with this establishment. The first one was when my car would not start at the 7/11 a shot walk away. I walked to the service center and explain what happened and what I thought was going on. A mechanic walked back with me and checked out my car for me. He noticed it was just the battery and gave me a jump. I offered to pay and he declined. Not to mention, I went to the mechanic across the street and could barely get a verbal diagnostic. The second was today when I got my tire patched. Even though it was a small job, they were very nice, positive, timely and helpful. Even though I never gotten any major work done here, I definitely will when it is time. I feel they are trustworthy and honest. Thanks again and much appreciative.
I have been coming to GB Service Center since I had an emergency problem, years ago, and they could have been just like other places that have ripped me off, but they didn’t. I will go no where else. They have impeccable honesty, integrity, and friendliness!! Oh, did I mention, they do outstanding work. I love this place. Peace of mind for me!!Vehicle: Toyota CamryService Date: 12/26/2017Review Created: 01/15/2018 04:11 PM
Dont go here. years ago they did a transmission fluid flush and didnt bother putting any fresh fluid back in. turned right back around after transmission went to failsafe mode. when i asked them to open the drain plug to prove it was empty they refused and then pretended you couldnt fill any more from level test plug. hopefully matt lermain doesnt work there anymore.
Used them for the first time today based on the good reviews. Husbands alternator was going and the dealership we normally go to couldnt fit us in til next Friday. Very impressed, excellent customer service, they fit us in and got everything running again on the same day at a reasonable price. Well definitely be repeat customers!
They were super nice and they also explained everything clear and to the point.
Generally good service. Only one dissapointment. Charges for Self Service air $0.75 when only 10 foot from shop air. I would expect this from a convenient store.Revised to 5 stars. Thank you for the clarification on the option. I will touch base with your service attendant the next time I need this service.
Highly recommend! Great prices, great service! Most importantly honest!
I needed my tire removed and a spare tire put on... after calling around, this place had the best price of just $5! Everyone there was very courteous, friendly, and fast! I was in and out in less than 15 minutes. They have a nice little waiting area with a tv and a very clean bathroom! I will definitely be back for any future tire needs!
I have been taking my cars to Chris for almost 15 years now....he hasaid ALWAYS been honest. Never overcharges...has even told me when it was something I could do myself for much cheaper. Trustworthy local business worth supporting.
I Love this place they really do care about your vehicle. Chris and his mechanics are professionals. Ive saved thousands of dollars because of them. This is where you want to take your vehicle for service.
These guys are great. Very willing to work around schedules and bring a personal touch. Keep up the good work!
Friendly expert service
After several years of state inspections I recently had a needed repair done, (U-joints). My vehicle was dropped off on a Monday afternoon, diagnosed and fixed by the time I was off of work the next day. The technician who worked on my vehicle called me several times to explain what he found, what needed to be fixed, and informed me of some problems I might have down the road. I felt they were very open, honest, and not looking to rack up as many repairs as possible.I will definitely be returning to the service center for all my repairs in the future.
Have done years of annual inspections and other maintenance. They have ALWAYS been kind, professional and consistently deliver quality work at a very reasonable price and on time. From my personal experience, you can not go wrong choosing this Service Center!
Many thanks to Chris and the GBSC service team for their recent clutch repair effort on my Chevy street rod. Shifting like butter!
Always honest with us, which is a big concern with auto care. My car had an issue that would normally spell death for that model because its nearly impossible to repair due to Mazdas short sighted design. The owner found a tool from Ford that solves a similar problem in their models and he made it work! Thats going the extra mile. Then, rather than upsell us on more repairs I needed, he suggested I drive it around to make sure its working aka worth putting more investment into so we didnt waste money. Honesty cannot be undervalued.
The people are so nice. Definitely it’s a great place to repair a car. The workers are honest and responsable.
I went to buy gas and when I was finished at the pump the cashier ran after me and yelled at me saying I was stealing gas and trying to flee and she got very disrespectful when I asked her how that was all possible she then called Chesapeake police department and told them I was trying to steal gas the police showed up and it turns out my card was declined and she unlocked the pump and allowed me to fill up gas without my knowledge and permission she then failed to inform me about it thus causing me to try and leave not knowing I didn’t pay for gas. She then tried to accuse me of stealing gas to cover up her mistake I would stay away from them they are shady and disrespectful. If you ride a motorcycle they will think you’re their to rob them.
I received a call that my car failed inspection primarily because of exhaust leak but my Car was never place on the lift. The manfacturer also recently passed the exhaust during a recent tune up. Also, hood inspection failed because inspector was not able to open the hood. I opened the hood in 1 sec and showed it to front desk staff. Very disappointing to realize that inspector confused my gas tank lever for hood lever. Great staff, highly rated by others but a disappointing visit for me.
I am a repeat customer - these folks always take care of me at reasonable prices and work with my schedule. It is great to have someone so close by that I can trust to keep me safe on the road.
I have been taking my cars here for 30 years. Friendly, great people that have never disappointed us. One of the best. Thanks Dave.
Always professional, courteous and well run. A pleasure to deal with on any auto repairs or service requirements. The station is always neat and clean.
Great place to check your vehicle, very kind, to treat customers, they do inspections on saturdays, be 6:00 am there for your mandatory state inspection...
Very friendly and helpful. The gentleman there pumped my gas for me when he saw I was on crutches. Couldnt have been more helpful and made a difference to my day. Thank you.
Very positive experience. Chris is great! As a woman, its great to have a service center you can trust!
Great people Great friendly service Got our van done there quick service great experience will definitely go back next time
Micah told me everything he was doing. Took the to explain. Transparent.
Incredibly helpful, quick service. Was able to take me right away for a tire repair.
Always courteous, fast and professional service. They are a great team.
I love GBSC ! I have been taking every car I have owned for the last 25 years to Chris and the gang and have received the best service, advice and recommendations possible. Chris has never steered me wrong! Most recently, I took my new 18 year old Mazda Miata in to have everything done since the car had been in storage for a long time. Chris called me and said the belts only needed adjusting and all fluids were fine, inspection was complete and, since I am a senior, they would come pick me up. The bill was extremely reasonable and I will continue to take my everyday Explorer and my new old toy car to GBSC because I trust them completely.
When I came up from school for inspection and only had a very short window available to get it done, these guys went out of their way to help me out on a very busy day. Very professional.
Entire family uses this company, we trust them and when the work is finished-its done right, no need to bring it back in for the same problem. not the cheapest, not the most expensive, but you can be sure you are being treated fair.
I came in for a state inspection and was treated very poorly. People who came in some time after I arrived were taken care of before me and I was left to wait on my inspection much longer than they amount of time they told me. They wrote me up for over $500 worth of repairs which were not needed. This service center is trying to make money off of people, I would not recommend this place to anyone. Very dishonest people.
Very quick, gave me lots of options, honest and kind.
Convenient propane refill blocks away from lock docks on the ICW.
3 experiences in last year.One was a flat that needed a plug. They knocked it out in 20 minutes. The following week I noticed the same tire was going flat again. Took tire back to shop and they identified another puncture. The mechanic said since them nor me knew if it was from the same event or not that it was no charge and an easy fix. No problems with my tires.Two noticed engine light on and did a quick diagnosis via auto zone which said too rich. Tried seafoam but nothing. Got an appt. with GBSC and they identified it was a bad power pack on #4. Repair completed in a couple of hours.Three. Dropped car off for loud road noise when driving. GBSC called and told me it was the rear hub bearings. Asked how much and mechanic said that back brakes needed done as well and worth combining the work and cost would be around $600-700. He then asked me who did the front brakes and I told him that I did. He told me that I could do both the hub bearing and brakes on my own if I as so inclined and that it was easy enough for a home for mechanic.Great service no over selling and honest. Cannot be beat.
Told me it would be a week to mount a set of tires if I dropped them off . CRAZY .
Dropped off my truck for some a/c service. The gentleman behind the counter didnt inform me that it would cost $105 for a diagnostic. Opted out of the work because of the $430 dollar price tag. Out $105 and a waste of an afternoon. Really disappointed with their service, feeling robbed
I always bring our cars here, even though its 30 minutes out of my way. Mechanics are friendly and honest, prices seem fair.
Great service, prompt and professional.
What a bunch of crooks!! Dropped my truck off to get inspected...came back with three big cracks in my windshield!! And of course they wouldnt own up to it! Now I have to pay for a new windshield, because of course its my word against theirs...why the hell would I try and get an inspection with a busted as* windshield!! What a joke! LOSERS!!
Got state inspectionlm there. Honest.
No go! Wont be coming back! Made an appointment at 1, got here at 1 and have now been waiting for and oil change for over an hour after being told it would only take 40 min!
Went in for for a new water pump on my F350. Did it in one day and got a 24k mile warranty. Cant beat that.
Great job of servicing my car.
Stay away. Far away.
Very upset. Charged us 105 to just look at our truck and didnt even do anything. Over priced and over rated. They need to inform customers.
Overpriced.