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CosmoProf
6901 Lee Hwy. Ste 130, Chattanooga, TN 37421, United States
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CosmoProf

Comments
Is
Review №1

The base coat never dryer i have no clue what I’m doing wrong but I’ve tried doing a thin and a thick layer and I will but it under the light like every other nail polish but you can easily touch after you’ve done all the coats and it will just smear but if I don’t use the base coat that does not happen but also their nail brushes clumped up with the bonding powder

Ta
Review №2

Seriously walmart has a better selection of gloves *definetly essential for beauty professionals* Yall can do better cosmoprof.

St
Review №3

Great costumer service.

SW
Review №4

My fiance loves coming here

Al
Review №5

For professionals only...staff is always helpful prices are for the most part decent... their sales are good!

Ku
Review №6

Professionals Only. Ask for Nikki if you have questions about products. She is very knowledgeable.

As
Review №7

Was rudely told to get out that they only served professionals woth liscense. Theres no sign on door stating this

Al
Review №8

Every time I come In This store it’s something different!! Customer service is horrible minus a few here and there and that’s typically the new employees that don’t last long!! From saying if I don’t have my card they want sale to me, telling me my card is expired on several occasions and it wasn’t, to I’m sorry you have to spend the amount in returns without a receipt because they have no way of looking at your transactions!! They are not updated and I believe they hire the rudest people they can to work here!! One day you can use a card the next day it’s expired and without your physical license you can not renew but yet wait till shift change and your card isn’t expired anymore!! Get it together cosmoprof it’s not like you sale gold here!! I will not be back are business officially is elsewhere after 3 years of shopping here I’m over it!!

Je
Review №9

Great service and prices. Needs to expand to a bigger location.

ki
Review №10

The employees always make my shopping experience good.

Pa
Review №11

My wife and I left Golds Gym next door and proceeded past this place. My wife told me about the store which was for licensed professionals only, which I have been since 2009. We were dressed in clean, dry gym attire that was on par with 5 of 6 other customers inside. A well dressed woman had a car parked in the fire lane outside. We were moving towards the door and she pushed past us and went inside. She thundered around the store finally loudly asking, Is there anyone here that works here?! I was just browsing around with my wife checking out product and pricing. The other customers there were an older woman, younger mom, and a few teen kids. While at the front desk with Miss Fire lane- service me NOW! whispers to the clerk, who loudly asks, Can I help you find anything? I replied, No thank you Im just looking around. That clearly was not acceptable to her. She then asked if I knew how the store works. I said yes its for licensed professionals only. She asked me if I was one and I said yes. Well then may I see your license? I I told her that my wife and I have been to the gym next door and had just gotten something to eat next door and I was just checking the place out and no I dont have it on me right now. She proceeded to tell me in front of everyone that I would then have to leave and I said dont bother I wont be back and walked out.-------------------------Standard canned reply from corporate, nothing from store. (6/26/16):Hello Patrick:Thank you for contacting us about this unfortunate experience you had in our store. We welcome all feedback from our customers so we may continuously improve our service at store level. Therefore, we are forwarding this email on to the District Leader for follow-up. They will meet with the store staff and discuss the proper way of handling these issues in the future.Please accept our sincere apologies, and we hope that you will allow us the chance to serve you again in the future.CosmoProf, Division of Beauty Systems Group LLC | NYSE | SBH.....

De
Review №12

More expensive than other professional retailers.

Ca
Review №13

I was rudely told that my Cosmoprof card had exp and that only licensed professionals could shop there. I responded that I am not only a salon owner but I am also a licensed Cosmetologist. She responded Unless you have your license I cant help you. Even though I had just renewed my license and had access to it on my phone, I said thanks but no thanks. Oh and let me just mention I had shopped there 2 days prior with that same exp card.

Ra
Review №14

Friendly staff. Always have what I need for my clients.

Me
Review №15

Great selection 👍🏻

Da
Review №16

I’m here at 12:30 and the store is not open it’s supposed to open up at 12

Ka
Review №17

Nice selection of products 😁

Ja
Review №18

Very helpful staff.

Vi
Review №19

Everyone is friendly and helpful.

Be
Review №20

Love the staff

ja
Review №21

Best n chat

Cl
Review №22

Terrible experience with a ridiculous and rude employee

St
Review №23

Very professional staff

C
Review №24

Very knowledgeable

Do
Review №25

This location is always clean and the employees are very friendly and helpful.

Information
5 Photos
25 Comments
4.2 Rating
  • Address:6901 Lee Hwy. Ste 130, Chattanooga, TN 37421, United States
  • Site:https://stores.cosmoprofbeauty.com/tn/chattanooga/salon-supply-chattanooga-tn-6146.html?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 423-490-2387
Categories
  • Beauty supply store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–4PM
  • Thursday:12–4PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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