user
Bar Cocoa
201 E Trade St, Charlotte, NC 28202, United States
Appearance
Bar Cocoa
Comments
Ke
Review №1

They have many great sweets like pastries, macarons, gelato, and fine chocolates. I really like the chocolates, they remind me of the chocolates that used to be available at 7th Street public market. Whenever I have people visit me from out of town I try to bring them here. They have a great atmosphere and great food.

VH
Review №2

My breakfast from Bar Cocoa was outstanding! They made a simple bacon, egg, and cheese on an English muffin taste as exquisite as the desserts. The coffee was among the best quality Ive ever tasted, and the price point was super reasonable.

Ni
Review №3

This place is a grown ups candy store. Its delicious blends of coffee and decadent pastries and hand crafted confections will open your eyes wide and have you salivating at all the brightly colored goodies. Simple as cookies or as complex as the exotic chocolates that color your taste buds a rainbow of sweetness. I stumbled upon it uptown now I purposely seek it out. Its a guilty pleasure paradise. Awesome Eats!

Ma
Review №4

Tasty, Delicious. Bit pricy, totally worth the price! Best in town!!!

Cu
Review №5

If youre looking for amazing macaroons and coffee you have found the spot.

li
Review №6

A bit expensive but worth it for a splurge session! Omg, the coconut cake is to die for! Macaroons delish! Truffles! Customer service is on point! Ariel, the barista was great, so was the manager who was serving at night...ugh, yes...I went twice!! Lol!

Wi
Review №7

Small dessert shop under the Ritz Carlton. Need to try the truffles.

Gi
Review №8

Bar cocoa is a dessert cafe that is situated by the Ritz Carlton. I ordered a Brown Butter raspberry tart that was a tad bit dry, like its been sitting there all day (which it probably was), and the Ritz Chocolate cake which was dense and fudgy. They have outside seating, with only 2 tables and 2 inside. My advice is to get your pastries and walk the extra block to the epicentre and people watch there.

Br
Review №9

Delicious and beautiful desserts

Ka
Review №10

There were so many great looking desserts here. The one I ate was extremely rich but delicious. I want to go back soon.

Le
Review №11

I love this place. It’s a good place to treat yourself just make sure you’re ready to splurge on some calories. Their gelato is so good and every intricate dessert they have which comes with a price of about $6-7 per dessert. Totally recommend for dessert

Be
Review №12

The staff here are friendly and knowledgeable about their menu and offerings. I paid almost $5 for a small hot chocolate, but it was probably the best hot chocolate that I have ever had. The whipped cream was definitely REAL whipped cream, not the foamy milk that some other establishments use. I have not tried their desserts yet, but I hope to in the very near future!

Ja
Review №13

I had heard such good things about the desserts here so we decided to stop here one night after a show.Im not sure if I didnt order right, but I wasnt very impressed. I got a few different macarons and a strawberry balsamic eclair. My husband went for gelato.All of mine was just ok. My husband said he liked the gelato. The prices are a little pricey which I was expecting.I might come back to give it a second chance, but after my first time there, there are other bakeries in Charlotte I prefer over this.

Ke
Review №14

This place is neat, though the baked goods are so-so. The gluten-free brownie had an odd aftertaste. The glutenphiles in my group were meh over their macarons and chocolate chip cookie. Its more of an experience than a treat.

As
Review №15

Small, cozy dessert shop with limited options and niche taste. I wanted some ice cream here, but they had a very small selection (about 6-8 flavours) with sorbets and seasonal flavoured ice cream. Wasnt my taste so I left empty handed. And because its associated with the Ritz Carlton the prices are expensive. Not my style, but the food looked cute.

To
Review №16

Best hot cocoa Ive ever had!

Ma
Review №17

Best chocolate place Ive been to in longer than I can remember. Their signature dessert was so good we went back the next morning and bought two more to take home and share with the family. Also loved their big chocolate chip cookies! Definitely a great deal and delicious.

Ca
Review №18

The Bar Cocoa is a cool coffee house with an interesting interior design and challenging seating, including a multilevel platform (for reclining?), small tables with squat chairs, and a community table with backless stools. Lots of intriguing coffee drinks. Sandwiches with a choice of tater tots or chips, are made by the hotel restaurant so there is a bit of a wait. Sandwich was good, generous but was deli turkey not the fresh roasted as advertised. Quite a bit of paper packaging for eat-in. They should ask whether eating in or taking out. I’d go back for coffee, not lunch.

Re
Review №19

Atmosphere is relaxing with amazing cocktails and dessert treats for all to enjoy. The staff is very friendly, however you will end up waiting a bit for service to take your orders. We had several different types of desserts for our group of 8 that stopped in prior to attending the Broadway show Cats.

L8
Review №20

Such amazing and delicious desserts—coconut based, peanut 🥜 cookies —my spouse is sweet tooth and I have a high threshold for great taste; Perfectly made and moist even at 4:00 pm. Will definitely visit again when we come back to Charlotte

J
Review №21

This place is lovely. From the outside, during the evening, it does look like its closed. The windows have some type of tint on them that throw you off. Super yummy treats, and connected to the Ritz.

Ma
Review №22

Swung by for a little late night dessert. Bought 2 cupcakes that were delicious. Service was friendly and prices were surprisingly low and affordable. Will stop by again.

Br
Review №23

They know chocolate.They love chocolate.We were destined to be best friends.Cupcakes, macaroons, chocolates AND milkshakes for the summer.Im finding it hard to not stop by every day!If youre looking for a bit of sweet, Bar Cocoa will not disappoint.

Yo
Review №24

Service is excellent. The desserts here are all made in the back except the bon bond which are out of Ft. Myers, FL...but theyre awesome too. Gelato from heaven and the smoothest coffee Ive ever tasted. I wish they sold the grounds. The wording on the doors is basic and you can really miss it if you dont know where youre going. A Great place to pick up a chocolatey gift surprise for sure.

Tr
Review №25

Best Macarons in Charlotte!

La
Review №26

The chocolate hazelnut brownie is so rich and smooth! Im on chocolate overload 👍🏽. Will revisit to try something different every time!

Jo
Review №27

Great service and selection of chocolates, coffees and even have gelato. Something for everyone. Try the hot chocolate for sure. Kids loved sitting right outside and people watching as they were eating dessert

Ma
Review №28

I would like to give a higher review, the atmosphere was cute and I was excited to try. We walked in around 10 minutes to 5:00 today and started looking at what was to offer. No one was currently behind the counter so we decided to figure out what we wanted so we could order when someone came back. Everything was reasonably priced, much cheaper than we were expecting. After waiting for about 10 minutes no one came out. We called out hello to the back but still nothing for another 5 minutes. We eventually left because we ran out of time. Disappointed

Da
Review №29

Out of the three desserts ordered (bar cocoa specialty, chocolate cupcake and coconut cake) the coconut was amazing! Not to mentioned service was very kind, highly recommended!

al
Review №30

Modern bakery/ pattisserie offering several tasty selections of desserts and treats as well as coffee and other beverages. We tried several of their selections and were not disappointed. The macarons were delicious and perfectly crafted with quality ingredients and came in many different flavors. Staff was friendly and attentive.

Ki
Review №31

The coffee (I had a cappuccino and two friends had the iced hazelnut coffee) was very good, the macaroons and chocolates were also very good - however, dont bother with the cupcakes. They are dry and hard, and seem old. Two friends got two different flavors of cupcake and both were disappointed. It looks like there are a lot of complaints on Google Reviews about the cupcakes, I wonder why management doesnt fix this when everything else is so delicious!? I will be back, just not for cupcakes! Hours are also great, wonderful for a late after-dinner dessert!

As
Review №32

I have tried a few of the pastries and they were okay at best. You should go here for the chocolates. I love the key lime, dark chocolate, and smores. They always have something new.tip: dont let them package your chocolates in a gift box as they charge extra.

Em
Review №33

Quiet, great enviroment and server was pretty quick! I think it is really nice to stay quietly with others!!

He
Review №34

This is attached to the Ritz & open late. Id definitely stop in for dessert again. The chocolate mousse was delish but my husband had a red velvet cupcake that tasted like it was a day or 2 old. Still yummy enough to eat but for $5.50 a cupcake, we expected perfection... staff was great!

Am
Review №35

Best oatmeal raisin cookie I think Ive ever had!

Su
Review №36

Good gelato and cookies. Beautiful looking desserts. Priced right.

Ry
Review №37

Cool selection of desserts. Truffles are good but over priced. Get an espresso sit outside and watch the people stroll by

Ro
Review №38

Rating breakdown - This cocoa bar is connected to the Ritz Carlton hotel and also has direct access from the street. Really good chocolates and pastries, terrible attitude & zero enthusiasm or motivation from the woman behind the counter. Not a great representation for the Ritz Carlton brand.

Cy
Review №39

Great customer service. Tried the pinacolada and red velvet cupcakes. They were scrumptious!! Will definitely go back.

Sa
Review №40

This is one of my favorite stops in uptown Charlotte. They have the most fun and yummy gourmet treats. From cupcakes to tuffles and bon bons to gelato. Something for everyones taste.

Ka
Review №41

My friend & I went there. She got geleto which was good & I got there cookie. Very fresh Im impressed. However the staff should smile more. Customer service gets a C.

QC
Review №42

Coffee was made well and tasted great. The desserts were scrumptious! My barista was very informative and friendly.

JE
Review №43

I love Bar Cocoa! I always purchase my desserts from here. Made fresh daily and great presentation as business gifts/treats. Service is excellent and hands down the BEST cupcakes in Charlotte.

Kh
Review №44

This place has the best red velvet cupcakes...EVER!!! Their gelato is fantastic too.

El
Review №45

Wonderful experience! I walked straight for the gelato, as that was what I was craving. Turned around to ask for a suggestion, and before I was finished looking up from the scrumptious options, the barista anticipated what I was going to ask, with specific explanation to his amazing favorite, along with additional goodies to add as toppings. Great service, great goodies, beautiful smiles!

Mu
Review №46

Was walking from my office to hotel and swung by this place, its a tiny cute shop. There isnt aloy of variety but dam are the desserts they have out of this world, had the coconut one twice in a week and i still want more

Da
Review №47

Great uptown location. Desserts and espresso drinks very good.

Pa
Review №48

One of the best bakery in charlotte.. ordered cakes for my daughters birthday and it was a hit with everyone... yummy, delicious and simply the best...even their biscotti, macaroons, cupcakes and chocolates are too good.. a must try bakery

Je
Review №49

I was surprised at how bad this experience was. Our cupcake was old, it was dry the frosting chewy and the croissants were just as bad, The coffee was terrible, flavorless and not heated well. When we walked in the attendant never spoke to us until we asked for some coffee, then she ask what else we would like. Very rude.

Sa
Review №50

Fancy taste if the Ritz that wont break the bank. Yummy treats

Se
Review №51

Our work group meets here monthly. Great place to stop in for a quick get together with coffee, drinks, sweets.

Ka
Review №52

The dessert here is sooo good! Perfect place to go uptown!

Ke
Review №53

This place looks so good from the outside. But the desserts are way over priced. And they dont even taste good at all. I have tried many diff items from the bar. And most of the things besides some of the chocolates were not so good. I dont recommend wasting your hard errand money at this place. Just not worth it.

Ni
Review №54

Love this place.. Gelato is very fresh.. Pistachio is my fav!!

DM
Review №55

The best desserts in town with s view

Qu
Review №56

This was my first experience here, and I would give it a better rating had I not seen a roach in the cookie case crawling on the cookies. The worker then killed it inside the case, then began to remove them after about 10mins, after selling a few to some customers that came after I brought that to their knowledge. They removed the cookies but left the macaroons which are stored in the same case, I had to tell the workers that everything in that case was contaminated and it would be wise to get rid of the macaroons as well. Also I never saw a sanitation score, an from the over flowing trash cans to the dirty floors and tables. The workers had plenty of time on their hands to keep the bar looking it’s best. It’s very disappointing and honestly this is something you never would’ve expected from a 5 star hotel or any of it’s attched attractions. The part that really disturbed me was that the worker actually sold cookies were the roach was crawling around!!!! 😨

am
Review №57

The red velvet cup cake was nasty but the honey pecan gelato was pretty good. The staffwas super nice

G
Review №58

Just got a cupcake to go. She putit in the box sideways, knocking the toppings off. The cake was a bit dry. Will try again for their chocolates, but I worry as its ridiculously pricey and theres nothing more disappointing than paying $3 for a tiny piece of chocolate and it not being good.

Im
Review №59

The chocolate cupcake that I had tasted like it was Betty Crocker, but it was not. The other desserts were amazing, might I add.

Sc
Review №60

Great for macarons and cupcakes, never a line and priced well.

Br
Review №61

The staff was super nice when i went in for a Monday treat. I got the Chocolate Cupcake and it had to have been atleast a week old. It was hard and dry and even the icing had a film on it . It was discusting I ended up throwing it away.

Ch
Review №62

Over priced because its in the Ritz theres never anyone behind the counter and when I finally got my Macrons they were stale.

Ni
Review №63

Small selection and room but decent food.

Ad
Review №64

The lady who was working there made our anniversary very special. The desserts were excellent and well worth the money

Ju
Review №65

Its expensive.... But its real gooooooood.

Jo
Review №66

Awesome pastries and gelato

br
Review №67

So F delicious!!!

Ni
Review №68

Little pricey for what the offer, but at least its good. We thought they were closed when we drove by due to the dark glass, almost didnt go because of that lol.

Sh
Review №69

Great selection of treats and coffee

Er
Review №70

1-mile walk to get these goodies!

El
Review №71

Best chocolates and macaroons ever

Jo
Review №72

Delicious and gorgeous food!

Ke
Review №73

Red velvet cupcakes and strawberry shortcake

Go
Review №74

Love the chocolates there, very nice place

Al
Review №75

Excellent macaroons and cupcakes 💜

Je
Review №76

Very over priced for the desert and no where to really sit and enjoy it

S
Review №77

Very loud, not much seating during the holidays.

Jo
Review №78

Loud with band playing next door

Sa
Review №79

Very tasteful sweets

Li
Review №80

Great Music!!

Mi
Review №81

Great coffee

Co
Review №82

Great desserts

Ke
Review №83

Yum!

K
Review №84

Loved it

Je
Review №85

Worth the splurge!

He
Review №86

Yum.

Ka
Review №87

Delicious!!!

Information
100 Photos
87 Comments
4.4 Rating
  • Address:201 E Trade St, Charlotte, NC 28202, United States
  • Site:http://ritzcarlton.com/barcocoa?scid=bb1a189a-fec3-4d19-a255-54ba596febe2
  • Phone:+1 704-972-4397
Categories
  • Chocolate shop
  • Dessert shop
  • Coffee shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–12PM
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations