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The Secret Chocolatier
2935 Providence Rd #104, Charlotte, NC 28211, United States
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The Secret Chocolatier
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An
Review №1

I went in looking for a sweet treat and was greeted by a friendly staff member. She informed me it’s a family run company which I love to support since there are fewer these days. I recommend the dark caramels with sea salt. The milk chocolate toffee bark is wonderful as well. They beautifully packaged the chocolates with a bow too. Super clean shop.

Yv
Review №2

We checked out this chocolate shop. It’s very cute. The chocolate is delicious. I got the last bourbon pecan pie bite of the day. It tastes good with just a hint of a pecan pie taste. That was a little disappointing. The prices are super high! For a bag of a few chocolates it’s $13.

Et
Review №3

Made an online order from the shop and was surprised to get an email from the team there asking if Id like to include a gift note. Was a small touch, but was great to know there was a human being behind the order and that she cared enough to ask. Thanks yall.

Pe
Review №4

This place is a problem! I don’t think the Secret Chocolatier would be too far away to visit in a neighboring galaxy!

R
Review №5

Amazing customer service. Highly recommend to everyone. Please support this business if you are into chocolate, they definitely deserve your support.

Du
Review №6

This place is great, the staff is super friendly and the chocolate is delicious.Makes for great gifts too.

Cy
Review №7

Though we went through a major rough patch getting the toffee delivered - you dont really wanna know how rough it really was - they eventually made good, and sent my Mother a lil somethin extra for the mishap.. Mom reports that the toffee is sinful. 3 stars b/c customer service was a challenge at times, but the quality seems to be 5 star.

Tr
Review №8

Wonderful tasting chocolates wrapped in a beautiful box with pretty ribbon...I gifted these to many of my relatives this Christmas! It is locally owned and he was very friendly and helped me get them to my car since Im currently using crutches from a recent injury. Thank you so much! 🙂

Ma
Review №9

This place is a wonderful treat--delicious chocolate bark, truffles, and fantastic customer service. They also sell Cloister honey, which was a nice surprise. Dont miss out--be sure to sign up for a bark making class! Learn the history of chocolate and other fun facts.

Er
Review №10

Fantastic chocolates. The bon bons actually taste like the flavors they’re advertised as. Authentic, rich and indulgent. Just like a chocolate shop should be. I won’t be back for a while because if I am, my covid weight gain will continue indefinitely.

Ad
Review №11

Love this place! Great people and great chocolate!

Sa
Review №12

Get the pick 16 at a minimum.

Ra
Review №13

Great chocolates from a local, family-owned Chocolatier. The atmosphere in the little shop is cozy, the owners are so kind and helpful, and they make everything right there! They even offer classes in chocolate making for a fun activity, but they are not very responsive in booking them and did not seem interested in working with us to set up a time for a class.

Ma
Review №14

This place is a very cue husband/wife owned shop. One of the owners was helping me out and she was very helpful.I bought gifts for others so the only thing I tried myself was a sample of their espresso dark chocolate. It tasted awesome, really enjoyed it.Great place to buy gifts, little pricey but you are paying for good quality ingredients.

He
Review №15

Absolutely smooth creamy and delicious. Tell your friends this is a secret worth sharing. I was amazed at the beautiful gift I received.

Te
Review №16

Its a wonderful place. Family run. Everyone is friendly and helpful. You have to go once. I promise you will go back. The best chocolate I have ever had. Great show art.

Th
Review №17

I almost feel bad for this review because the people were nice and the place is very clean and happy. Unfortunately I didn’t even get more than one bite into the three things I bought because when it comes down to it the chocolate just isn’t that good. I feel like I’ve wasted some money. To the owner, I’m sorry for the negative review but I must be honest.

Au
Review №18

I needed some chocolate wafers/disks for a baking project I was doing and even though they dont normally sell them they did sell me a pound of them. Super nice and great service. Highly recommend!

Re
Review №19

Yall, I traveled to Charlotte nc, two hours away specifically for chocolate truffles from this place. Sure we could have ordered online, but I wanted to be there, to see all they had to offer and to hopefully meet the geniuses behind these decadent chocolates. We were lucky enough to be able to meet the whole team, it was an absolute pleasure to hear their history and passion behind the work they do. It was worth it! I was giddy all the way home. Thank you Bill and Karen. I cant wait to buy more chocolates 🤗

st
Review №20

Nice place, clean and friendly. Bought several different flavors, not much too much to brag about. Kind of flavorless/bland. I was so hopeful to have a great treat, but it wasn’t anything really.

Co
Review №21

4.5 Stars -The quality is not comparable to any other local artisan shop. Always fresh with unique options, including holiday specialties. But, you will pay for the privilege. Having utilized for both personal and business (bulk) purchases, and although very friendly, they get 1/2-star off for not seemingly wanting establish a business relationship. Yes - they did provide excellent and expedient service to the request!!! But, a B2B follow-up inquiry wasnt made when an expressed interest was made. (A different more corporate-type option was chosen as a result and they arent being utilized for business purposes as a result.) Personally - I still visit.

Le
Review №22

I purchased three chocolate tortes from The Secret Chocolatier for my grooms cake and they were a huge hit! My guests could not stop talking about it all weekend. Thanks so much!

Ha
Review №23

The chocolate is delicious and the staff is so friendly! I got a dark chocolate carmel, strawberry jelly pate and chocolate candied orange peels. The carmel was outrageous! I highly recommend The Secret Chocolatier

We
Review №24

Amazing chocolate, knowledgeable & friendly staff, excellent choice for special occasions or personal indulgences

Vi
Review №25

A large selection of choices . All of my child hood favorites locked in one spot. Love this place . I recommend that you visit !

Ju
Review №26

I purchased three chocolate tortes from The Secret Chocolatier for my grooms cake and they were a huge hit! My guests could not stop talking about it all weekend. Thanks so much!

Jo
Review №27

The best chocolates in Charlotte, and the greatest family owns the shop and makes the chocolates. The Espresso truffle, Salted toffee, White chocolate orange, and Mace bark are all completely awesome. As is everything I have has there. A must stop shop-weekly to induldge. My 10 year old daughter and I love to stand and eat truffles in the shop on Saturday afternoons. Indulge yourself!!! The chocolarles make great gourmet gifts!

Ma
Review №28

Chocolate torte, enrobed brownies, flavored truffles oh how we love thee! Wonderful family owed artisan chocolatier. Be forwarned, their chocolate will ruin all other chocolate around, its just that delicious.

Ka
Review №29

Great locally run shop with super yummy chocolates! Everything hand made.

ta
Review №30

Awesome place. Very helpful and friendly. Delicious truffles! Excellent quality chocolates. Sublime.

Br
Review №31

Chocolates were good but limited offerings, prices are a little high considering.

Ma
Review №32

Such friendly service, and delicious product. All of their truffle fillings are made in house and the couverture they use is bean-to-bar. The strawberry truffle is made with their own strawberry preserves.

Ro
Review №33

Best chocolate in Charlotte. Wide variety of chocolate candy. Love this place.

Ch
Review №34

Fantastic chocolate, friendly service, and locally family owned. Highly recommend checking out the seasonally updated varieties.

Jo
Review №35

AMAZING staff and positively absolutely delicious truffles

Al
Review №36

Great great just great

Je
Review №37

LOVE The Secret Chocolatier.

St
Review №38

Terrific chocolates.

La
Review №39

Great chocolate

Ke
Review №40

Amazing stuff

Br
Review №41

Yum!

Information
71 Photos
41 Comments
4.6 Rating
  • Address:2935 Providence Rd #104, Charlotte, NC 28211, United States
  • Site:https://thesecretchocolatier.com/
  • Phone:+1 704-323-8178
Categories
  • Chocolate shop
  • Candy store
  • Dessert shop
  • Gift shop
Working hours
  • Monday:11AM–4PM
  • Tuesday:11AM–4PM
  • Wednesday:11AM–4PM
  • Thursday:12–4PM
  • Friday:Closed
  • Saturday:11AM–4PM
  • Sunday:11AM–4PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Highlights
  • Fast service:Yes
  • Great dessert:Yes
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Dining options
  • Dessert:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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