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Cell Doc @ Northlake Mall
6801 Northlake Mall Dr, Charlotte, NC 28216, United States
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Cell Doc @ Northlake Mall
Comments
Al
Review №1

Super cute stuff, really nice guy! Loved my purchase and had an easy transaction. Highly recommend you stop by here right after picking up your phone at the Apple store. It’s right by there, anyway! What do you have to lose? :)

Ti
Review №2

Went to the Apple store to get my phone fixed. Set an appointment for two weeks away. I needed my phone faster than that. Stopped by Cel Doc on the way out and my phone was fixed 30 minutes later. Screw Apple.

ee
Review №3

Walked in with a really bad cracked iPhone 11 Pro max screen. And. They fixed it in 15, just in time for close! I really appreciate those guys!

Cl
Review №4

Advil did a great job today repairing my iPad. He was quick, reasonable and very professional. Thanks so much for your expertise.

as
Review №5

Adil worked quickly and diligently on my phone. He was done in less than 15 minutes and even put on my phone screen protector for me. Definitely recommend!!

Bu
Review №6

Down stairs location was fast quick and responsive would definitely recommend and come again far as phone case and repairs

Ta
Review №7

I had really great costumer service from this place is was fast and affordable!! Thank you so much I would really recommend coming here and I had great help from Adil !

Jo
Review №8

Adil Finished making phone quickly, definitely chose as first choice and great deals.

Th
Review №9

Literally fixed my IPhone X in 10 minutes and was cheaper than everywhere else I called. Highly recommend you get your phone fixed here.

Ma
Review №10

Great experience. Adil repaired my iPhone 11 very quick.I would recommend you to all my friends.

Me
Review №11

Adil was very helpful when it came to fixing my iPhone. He’s the greatest😊

Ta
Review №12

Adil good service very!! Fast and best price in Charlotte 👍 definitely a life savor come see him

Je
Review №13

Fixed my phone in 5 minutes and gave me a great deal

Te
Review №14

Very fast I love this spot every come get ur fone fix here only 15 mins

Ja
Review №15

They had such great customer service and was super fast even threw in the screen protector for free highly recommend 💜💯

Ji
Review №16

Thanks to Aolil! Very good customer service will come again if I need repair again!

Na
Review №17

He did a great job for fixing my iPhone 7, also it is at a very affordable price and you really can’t beat that. 💯

Ry
Review №18

I’ve been here 3xs to get my phone fix every time I get it cracced. 15 mins MAX to fix my phones

Di
Review №19

They save me 110 dollars!! For a 4 min fixed which I was told I had to get a new piece for ! I happy

Ai
Review №20

Great service! Highly recommend👍🏼

Ja
Review №21

Usman he did a really great job fast and efficient really nice guy and great prices

Ru
Review №22

Awesome professionalism will refer him for all cell phone needs!!!

Z
Review №23

Adil very great fix my phone super fast

Ал
Review №24

Good prices and nice seller.Thanks)

Om
Review №25

Great work an fast love the new screen 🔥

Ny
Review №26

Fast and great. 100% Recommend

Ku
Review №27

Adil great service thankss

Ri
Review №28

Great experience very efficient and understanding

ja
Review №29

Adil did my phone in 15 minutes. Thanks

Ev
Review №30

Very professional, very friendly, very efficient

At
Review №31

Good customer service 👍🏽👍🏽👍🏽

Yu
Review №32

The quality is subpar and I had to go back to them because my touch screen was unresponsive. It would’ve been cheaper to just keep a cracked screen

Hu
Review №33

Fast and good customer service

Ma
Review №34

Excellent experience Adil

Je
Review №35

Very intelligent and helping

Se
Review №36

Great service!

T
Review №37

I shattered my screen to my iPhone 8 Plus and called around and everyone was from 120 to 170 to fix it. I had a friend recommend this place so I took it there and 30 minutes later a brand new screen and a new screen protector for 70 bucks. I am well pleased and the customer service was great.

Er
Review №38

My father in law bought a phone charger from this place and it literally fried the inside of his iPhone. After using the charger one time suddenly the phone no longer turns on and a burnt smell is coming from the charger port area. We reached out to him only to be told that he has sold chargers for years with no complaints although it’s evident the charger he sold caused the issue. Very cheap products and super poor customer service!!!

Sh
Review №39

Great service

Ба
Review №40

Nice service

Fe
Review №41

The service was great! My phone was fixed in a reasonable time and everything was explained to me. The great the cost was also a good price to have my phone fixed. Thank you for the great service!

BD
Review №42

200 bucks for a screen that broke the next day and it didnt even get dropped. Just cracked in my pocket, at my desk... no offer to replace, not even an apology.

Ma
Review №43

The tech was great, however, the Asian lady was incredibly rude and lacked any sense of courtesy whatsoever. She told me itd be 90 mins to repair my phone, but when I came back I was told it was going to take another 90 mins for the repair. Went here on a whim, though I regret doing so.

Ol
Review №44

I gotta say thank you to a very kind girl at CellDoc in Northlake Mall. I dropped my phone in water. She fixed it quickly and for a great price!!!!!.....and she was so friendly! Great cell accessories selection too! Definitely recommend this place.

en
Review №45

My daughters iPhone screen cracked while home from college for the weekend to We called around and came across this business. Upon calling we were told over price. But when we got to the kiosk, we were told a different price. None the less we allowed them to fix her phone. The young lady was barely paying attention while she was repairing the screen. She was being distracted by other customers. 2 days after the repair my daughters screen does not work and she can not use her phone. Shes away at school and will not return for a few weeks. Upon calling and trying to figure out what to do. The owner gave me short answers, would not let me speak and was basically being a smart a$$! He actually laughed and said what do you want me to do drive to your daughters town and fix the phone? He was basically no help and very rude. After a few minutes on the phone. He got angry and hung up on me. All I wanted to know was what could we do in the mean time? I am very disappointed in my service that we received and even more disappointed in the rude customer service from the actual owner of this establishment. I will never advise anyone to spend their hard earned money with this business!!!!!

Al
Review №46

She is so amazing. Visit her 3 times in the last 2 months. Ais will fix your phone very quickly. Has reasonable prices . Most definitely will visit her the next time. ❤️❤️❤️❤️❤️

Sa
Review №47

I went to north lake mall today and the kiosk at downstairs, they were very nice and kind. I had a damaged phone and no one could fix it but I took it to him and he fixed in short time, he knows what his doing. If anybody have problem with their phone I would recommend you to take it to him, he is a educated technician 👏🏻👏🏻👏🏻

Ka
Review №48

The girl is extremely rude wasn’t able to answer my question about what was apart of the warranty. Over charged for a screen repair when the screen didn’t work properly charged again the repair it. Don’t waste your money here !

Jo
Review №49

Spoke with the owner told me one price when I got there the price went up higher.

Sa
Review №50

You saved me guys. Thank you so much. Its a great gift for my birthday. My phone is fixed and new again.

To
Review №51

Wow! Great experience. They repaired my phone very quick. Tnx guys. I would recommend you to all my friends.

B
Review №52

My new screen cracked the day after i bought it. Never dropped it, pulled it out of my pocket at work and boom its cracked. What a shady company this is.

Fo
Review №53

Do not take your phones here. F rating on BBB. Not only did not fix my phone but broke it further. Screen discolored and does not fit phone and left gaps in the sides of a phone that is supposed to be waterproof. Horrible customer service - owner had me repeatedly go to the store but refused to fix my phone once I arrived and tried to instead send me to a different location. Owner tried to convince me my phone broke the screen because I must have stupid written across my face. Save yourself time and money and take your phone elsewhere.

Sa
Review №54

I got my phone fixed here recently. Asian girl did it so quick and for reasonable price.

Ry
Review №55

Ais is by the best one for the job. Quick; simple & reasonable for the price. I recommened her for all cell repairs @ Cell Doc @ Northlake Mall

Me
Review №56

Ais was very helpful and i strongly recommend her if you need your phone fixed!

Br
Review №57

Thank you Ais for fixing my phone!!!! It works great I recommend

ca
Review №58

They overcharged me for a screen replacement, then when I received my phone back the screen would flash on and off, parts of it were completely unresponsive & they failed to notify me of any of these problems that their service had created when they gave me my phone back, all around sketchy staff and horrible service.

Ry
Review №59

Very fast repair, good price and phone is good as new. Aladdin was very helpful and professional.

Be
Review №60

My iPhone wouldnt charge. The specialist there was able to replace the worn charging port within 5 minutes and it didnt break the bank.

TC
Review №61

Went here for replacement of a cracked LCD and screen. I slept on my already cracked phone and woke up and it was further cracked. Took to this store and they asked if I had water damage. I informed them no water damage just a cracked screen. When I went back they told me my phone had lots of water in it. He opened it and showed fresh drops of water on the inside. He said my phone had to be sitting in water for 3-4hrs. The battery was drenched. I would know if my phone was dropped in water. These people are shady. I truly believe the guy put water in my phone to overcharge while I stepped off. I sat 10ft away from the guy waiting, and he didnt even tell me. He let me sit there, after he told me it would only take 20 mins to fix, for 30 mins only to tell me to my phone has water damage. Take your phone elsewhere.

RI
Review №62

Didnt have my phone screen was supposed to call me back never heard anything else from them

Ra
Review №63

AVOID. I went YESTERDAY for a new galaxy s8 screen, paid 200 bucks, i havent dropped my phone since the new screen has been on and it is in an otterbox, just pulled it out of my pocket and the screen has a huge crack. What a terrible business.

TA
Review №64

Ais was very professional. And a really sweet person. We didnt wait long.

Dy
Review №65

Alaaddin fixed my phone really good, fast and cheap at cell doc northlake

Ng
Review №66

So so so very bad .. . The Women ... she doesn’t know fixed the phone ...... she stripped the screw for my iPhone XR it can’t be taken out .........

Ab
Review №67

I droped my iphone yesterday. And the screen was in terrible condition. Celldoc guys fixed it in short term. I am happy with my renewed phone. Thanks Celldoc!

Al
Review №68

I had just received a new phone from T-mobile insurance, and it would not cut on, I was leaving for Paris in 3 hours and the Apple Store priced me 450$ and Tmobile could not help me. She fixed my phone in an hour and charged a fraction of what Apple priced me. She was quick and efficient. She ensured me that she could fix my phone, as it wouldnt even turn on befor. This girl she is nam is Aisulu absolutely professional! Great customer service. If you need your phone fixed, no mater what problem it is, you can come to Cell Doc at Northlake Mall, and her name is Aisulu. Thank you very much.

Th
Review №69

Great service and was quick to fix the phone, also got a complimentary item !

Ma
Review №70

Quick Repair great price and friendly staff, Highly Recommended

Al
Review №71

Thank you for fixing my phone! You are amazing

Mu
Review №72

Chinese copy screens . Bad lcd bad screens . The glass is very cheap and breaks easily . My phone display quality was lighter . They do not put the screens back in flushed with the phones frame they leave a gap I guess the cheap lcd cant fit properly . You get what you pay for in this case . It your but from here I gaurantee you phone will be broken in a short period of time . Youve been warned go else where

Ch
Review №73

Great work very friendly

Tr
Review №74

Great service phone fixed very fast

Ch
Review №75

Complete repair of my phone, and done in an hour of my walk in

Ba
Review №76

Excellent services

MD
Review №77

Dont go here!!!! They will say they can do it but end up making it worst! They will steal your money !!!! No seriously they will.

Th
Review №78

Stay far away from this kiosk. One word, SHADY. Pay $30 more and get it done at apple.

Sh
Review №79

Fair

Information
52 Photos
79 Comments
3.4 Rating
  • Address:6801 Northlake Mall Dr, Charlotte, NC 28216, United States
  • Site:http://cell-doc.com/locations/tech-repair-charlotte-nc/
  • Phone:+1 551-241-9321
Categories
  • Phone repair service
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
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