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A-1 Carpet & Tile
4612 South Blvd A, Charlotte, NC 28209, United States
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A-1 Carpet & Tile
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KD
Review №1

Just got new carpets installed on my stairs and in the entire upstairs of my home. They worked quickly, wore masks (as did we), and did a fantastic job! Mohammed was a pleasure to do business with, and I’m so appreciative of the safety measures taken as we navigate life with Covid-19.

Ro
Review №2

A-1 Carpet and Tile is an excellent company. I highly recommend them. Mr. Mohammad was very knowledgeable, professional, and answered all of our questions and quoted us a fair and reasonable price. His crew of carpet installers were very skilled, hardworking, and polite. It was a huge job replacing carpet in my entire house, but they came into our home and worked diligently and the carpet looks so beautiful. Don’t waste your time researching other companies in the Charlotte area. Hire them because they are the best!

Ja
Review №3

If you are looking for carpet, do yourself a favor and stop. This is the place you want to do business with. The prices are competitive and the service is impeccable. Mohammed made the entire experience painless. Once I decided on what carpet I wanted, my entire house was scheduled and completed in 1-week! Mohammeds installation crew was outstanding and proficient. If I ever need flooring again, Im going straight back to A-1!

Jo
Review №4

We were greatly pleased with our experience with A1 Carpet and Tile! Mohammed is professional, pleasant and knowledgeable We told him what we were looking for, he listened and provided feedback. He did not try to up sale or rush us. His prices are competitive and the quality of carpet we purchased and installed is awesome. Additionally, the carpet installers were an extension of the excellent service Mohammed provided. We highly recommend Mohammed for your carpet and tile needs!

Br
Review №5

Great customer service and prompt. We recently needed a carpet to be replaced in our rental and needed to find someone who priced reasonably and can do it as soon as possible.I am very happy with how the carpet looks. The guys were very quick in getting the old carpet out and new one in. All polite. Definitely will be a returning customer and highly recommend this company!

So
Review №6

Definitely recommended A-1. The owner was great and wasn’t pushy. He actually offered meseveral carpet price options and I chose what I wanted. No hidden fees. He quoted me the all in price and that’s what I paid. His installers were also great and very efficient. I LOVE my new carpet. If I decide to replace any more carpet this is where I will get it.

J
Review №7

It was a pleasure to do business with Mohammed! Customer service is above all at this place. The installers did an amazing job and clearly took their time to ensure the install was perfect. Now I understand why they were so highly recommended to me.

Mu
Review №8

Excellent service, wide selection of products that meet any budget. Mohammed offers a wide range of flooring and does not force you to buy a more expensive product over the other. Explains the difference and provides an honest recommendations based on your requirements and budget. Prices were more competitive than big box stores and service was prompt and professional. If you want flooring for your home or business, you must check this place.

Bo
Review №9

Simply the best! We had a flood at our house and our carpet was destroyed. We contacted A1 Carpet & Tile on Thursday afternoon. They immediantly found our carpet and placed the order. Every single other place we went to said it would take a minimum of 7 days to get the carpet. Somehow A1 Carpet was able to get the carpet sourced, cut and delivered to our house by Monday afternoon. Their price was far less than competitors and the big box stores and the personal service was incredible. I will never ever buy carpet or tile from anyone else. The entire experience could not have been better. If I could give them ten stars I would! Great service, great price and awesome support. Thanks!

St
Review №10

I had A-1 install carpet and ceramic tile in my home. I was very pleased with the quality and timeliness of the work. Mohammed was knowledgeable of his products and did a great job communicating, which is often a struggle for contractors, and they scheduled the work quickly.

Ve
Review №11

I was in the market for carpet and trying not to spend too much money as I intend to sell my house within the next couple of years. Mohammed was very helpful in educating me about my options. He seems to know the industry well and was clearly not trying to sell me on something I didnt need. Hes very competitively priced and I will keep him in mind the next time I am in the market for flooring.

Pe
Review №12

Muhammed and his team provide excellent service and was on time. Great options, pricing, and installed in a timely manner. I highly recommend!

In
Review №13

Very pleased with the service, the communication, and the expertise of the installation crew. They were friendly, careful with our furniture and attentive in returning it where it belonged. Highly recommend.

As
Review №14

Great customer service skills, reasonable and fair pricing and high quality work! An investment well made for my husband and I. I called and Mohammed came out to measure our home and brought samples with him. He quoted me a fair price that included the carpet, padding, labor, tax and that also included moving one piece of furniture. My husband and I went to his shop later that week to decide on a carpet and we also scheduled an installation date. The carpet was installed in a timely and efficient manner. We are more than happy with our investment!

Vi
Review №15

A-1 Carpet and Tile replaced all of the carpet tiles in our new Town Hall building in Fort Mill, SC. Not only did he give us the best price but he was so knowledgeable and helpful throughout this whole process. They were quick to get the job done and we just couldnt have asked for a more professional work relationship. He will do whatever he can to make sure that you are satisfied with both the product and installation. I would recommend him to anyone who has new flooring needs both commercial or residential!

Am
Review №16

Me and my husband just bought our first home in stallings NC. As you all know how stressing buying a new home can be, A-1 carpet & Tile made getting new carpet for our home a breeze! From the very beginning Muhammad answered all questions, came out next day and did measurements, and went above and beyond my expectations. The pricing is very competitive! It only took one day for installation! I would highly recommend them to anyone!

Ju
Review №17

Mohammed is very professional, knowledgeable person. His staff always comes in on time, they always finish the job on time and leave your house very clean. They strive to exceed your expectations. I am a repeat customer and will never go anywhere else for my carpet, tile or hardwood floor installation needs. Needless to say, the prices are very reasonable and the quality of work is outstanding! Ive used A-1 Carpet and Tile for a few years already and highly recommend them!

Ch
Review №18

Excellent Job! We are thrilled with the work and all around customer service from A1.From day 1 Mohammad was very courteous and open to our ideas. We provided our own tile and had Alex and his crew do the work. It came out great and they were very conscious of the details. I picked a few tiles here and there that were not even and they replaced without any issues.Do yourself a favor and just let Mohammad help you get it done right the first time!Job: 1500 sq/ft of 8x48 inch hard wood look alike porcelain tile

Je
Review №19

Very happy customer! We very much enjoyed working with Mohamed and we love our new carpet! Great service, quality and fast installation!

Da
Review №20

Mohammed and his team did an phenomenal job. They showed up exactly as promised, came prepared with all required materials and then did an outstanding job installing the tile. Since the work has been complete we have had numerous compliments about the looks of the job and also about the precision work that was done...much attention to the details and doing the job correctly was very obvious. I would recommend this company to anyone needing this type of work, and I will definitely use them again for another project.

Ma
Review №21

We couldnt be any happier. Our floors look GREAT now!!! Mohammed, the owner, is very helpful and knowledgeable. The crew was polite and worked in a timely manner. I would totally recommend this company if youre interested in re-doing your floors.

Je
Review №22

I couldn’t have imagined how beautiful my floors would look! Mohammad was amazing and his team was as well! This was not an easy job, but they truly went above and beyond...the results are outstanding!! I will be using them in the future!

Lu
Review №23

Dont confuse this company w empire. This is a first rate carpet company which handles sales and installation. I purchased carpet from them three years ago. It had a one year warranty on the installation. My wife noticed the upstairs Carpet had some wrinkles in it. I looked up the bill of sale and like I said one yr warranty on the installation. I remembered Mohammed had talked about his excellent customer service when we bought the carpet. I called him and mentioned the issue we were having. Without having to ask he set up a. Crew of four guys who came out three days later and fixed the issue and did not charge me anything. I was really grateful as he could have blamed the problem on environmental issues and not done anything. Rare to find a quality merchant like him in this day and time. I will definitely go back to him for any future flooring needs.

t
Review №24

Mohammed took the stress out of carpet buying. He took the time to understand our needs and used his expertise to show us the best options within our budget. He was also committed throughout the whole process. He measured our house on Sunday to ensure we would have our carpet installed before our furniture delivery. It didnt stop there. He sent a top notch crew for the install and followed up to make sure we were completely satisfied. This is a small business owner who really cares. I would definitely do business with him again.

Ga
Review №25

We had Mohammed and his team install carpet and tile in our home in January of 2018. Working with him was an absolute 5 star experience. His prices were fair, he was upfront and honest about his products and services and he was wonderful at communicating all details of the project every step of the way. Just this week Mohammed came to our aide with a problem we had with the pad under our carpet in the basement (that another provider had installed). His team arrived when they said they would and did an outstanding job from beginning to end. Dont make a mistake by hiring anyone other than Mohammed for your carpet and tile needs. We will never use anyone but A1 carpet and tile!

Kr
Review №26

Four weeks ago I used A-1 Carpet to install carpet in my basement. Mohammed and his team did an amazing job. Mohammed was great to work with and he didnt try to up-sell me. His prices were fair and reasonable. His team did a beautiful job laying my plush new carpet. I cant even identy the seams even though I know there is at least one. They did a really great job, and they were friendly and efficient. You wont regret choosing A-1.

Ma
Review №27

Mohammed is very professional, knowledgeable and provides exceptional customer service. He is committed to meeting your customer needs and when he says hes going to do something, he does it! Installers did an awesome job!

Ab
Review №28

Excellent quality and installation. Very detailed work during the install. Highly recommend.

Lo
Review №29

Mohammed did a very large job at our office this past year, both carpet and vinyl. He and his crew were always punctual, courteous and did very good work. We recently had an issue with some vinyl flooring in one small area of our building that was installed over some existing flooring. This issue was not the fault of the installers. Nevertheless, Mohammed lived up to his word and replaced the flooring in that area. He is always easy to get in contact with via phone and email. We were very happy with the work he did and will use him again for any future needs.

Da
Review №30

Asked for a quote to install 500 square foot of hardwood and Mohammed saidthat it would be 1250 for installation. 1 Hour later he said it would be 2400. I said that i had quotes for less than 2100. Mohammad said he would meet that price and claimed he was the best. He came out to measure and when i asked to see his work he flipped out and left. Do not Deal with this con artist.

Ch
Review №31

I would definitely recommend. Mohammed and team did a great job installing carpet and hardwood floors in our house. Job was done on time and installation was perfect!

Mi
Review №32

A1 Carpet and tile installers just installed carpet on our stairs. They did a very good job. We are vey satisfied with the work and the price we paid.

Br
Review №33

I dont know who the person giving A-1 a poor to fair review dealt with, but not my experience at ALL!!!My wife & I did comparative shopping before having Mohammed put carpet & vinyl flooring down my wifes condo that we rent. We got the best attention out of Mohammed of any of the places we visited for quotes with the best quality for the price which is why we went with him. We were very happy where weve used him on two hardwood jobs at our primary residence since.I know some competitors submit reviews trashing companies trying to scare away business where that is my first thought seeing the other review, but maybe they did have a bad experience...I am very surprised if the case and would say probably isolated instance if true.

Jo
Review №34

Just completed a complex job using Mohammeds company, and all went well. No complaints. Mohammed is a pleasure to work with, and easy to reach if questions come up. In this most recent job, we moved from one home to another, and both needed flooring work. The home we bought needed the existing downstairs hardwoods refinished, and we added new hardwoods in the entire upstairs, about 2600 sq. feet total. Home we were moving out of needed new carpet upstairs and refinishing of downstairs hardwoods, roughly 1100 square feet each. AND we needed to coordinate work with painting in both houses. Work went off without a hitch. Did not get quotes from anyone else, as wed used Mohammed a number of years ago for granite tile in master bath and new carpet in upstairs of our now former home. Wed been very happy with the quality of work and pricing earlier, so saw no need to shop this time. Weve used A-1 three times now, and have been very happy. I highly recommend Mohammed and A-1.

Bu
Review №35

Mohammed is very professional in his business . We had him do our home as well as referred him to others . Excellent service pricing and product ! Five star experience ! Thank you!

Wa
Review №36

Great prices. Honest people.

Y
Review №37

I would like to thank Mohammed and his staff at A1 CARPET FOR A1 Services . I would recommend this company for being a responsible class act from the owner to the professional installers.........QUALITY SERVICES!

Am
Review №38

Not impressed. When we went to the store Mohammed quoted us $550 to carpet the stairs. We told him we would get back to him. My husband really wanted to go with Mohammed and I wanted to go with someone local. Well called Mohammed the next day and he gave me a price of $600. I immediately knew I shouldnt trust him but my husband kept saying how nice a guy he was. So Mohammed told me the installers would arrive at 3 oclock and I paid him $250. Day of the install Mohammed calls me to tell me the guys are running behind and wont be there until 4:30. Although I think its late at this point I want to get this over and done with. The guys dont arrive until 6 PM. Theres 3 of them and they hardly speak English. Im so upset my husband calls Mohammed and he said because he was going out of town he cant reschedule the install for another week and a half. I allow the guys to do the install wondering how are they going to cut the carpet in the dark. They finished around 7:30 including cleaning up the nails that were everywhere. Mohammed said he would give us $50 off for the inconvenience but didnt tell his installer that so I paid full price and didnt argue. The top 3 stairs are not exactly even like the rest of the pattern on the other Stairs but the padding is amazing and it looks really good. However thee service I received was poor. Mohammed mailed us a check for the difference and the stairs look good but I would never go through this company again. Dont let the Angies list certificates that Mohammed printed out fool you.

Bo
Review №39

I recommend A-1 all of the way!I recently purchased a condo that needed basically new everything. The easiest part of that remodel was anything that A-1 Carpet and Tile was involved. They were a complete joy to work with and bent over backwards to help me work around the other contractors.I purchased my kitchen cabinets and tile from Lowes. I also had Lowes quote carpet. They came in twice of what was expected for the carpet based on the square footage and the price labeled for carpet and padding. I spoke to Mohammed at A-1 and went over my carpet options. I picked out a carpet that I liked and he gave me a price based on the square footage that Lowes had measured and I was happy. Mohammed then came to my condo to measure for the carpet, just to make sure. I am glad he did because he said, I can do it with less carpet and he reduced my cost on the spot. He didn’t have to do that and could have kept his mouth shut; I would have never known. Two weeks later, Lowes called me back and said he had spoken to his manager and could reduce the price. I told them too little too late; you should have given me your best price from the beginning.I had already lined up the tile install with someone else, but then I was not confident that they would do a good job. I went back to see Mohammed and we worked out an install price. I am so glad I did that. The tile I had bought from Lowes has a couple of boxes (2 out of 14) of tile that were not completely square. The installer caught that about a quarter of the way through. He ripped up his work and started over with the good boxes. They did not complain or rush through the rest of the job. I have gotten several compliments on the tile install.As I had mentioned before, I purchased my cabinets from Lowes and were going to install them for me as well. Cabinets delivered directly to the condo, install within a couple of days. Sounds simple. It took more than two weeks to get an install date once the cabinets were delivered. The cabinets where sitting in the living room; so, in the way to put carpet down. A-1 worked with me as I rescheduled the carpet install two times.In summary, A-1 = joy to work with. Lowes, not so much. Still waiting to get a date to have my granite counter-top templating done since my cabinets are installed. Keeping my fingers crossed that it happens soon because I have to move in soon. If only A-1 did granite counter-tops.

Je
Review №40

Well I came in for a simple estimate, Mohamed seemed very annoyed by my questions, unkind and definitely poor customer service skills

Jo
Review №41

Dissatisfaction, wasted my time, take ur money elsewhere

Information
7 Photos
41 Comments
4.6 Rating
  • Address:4612 South Blvd A, Charlotte, NC 28209, United States
  • Phone:+1 704-525-4573
Categories
  • Carpet store
  • Flooring store
  • Tile store
Working hours
  • Monday:Closed
  • Tuesday:10AM–3PM
  • Wednesday:Closed
  • Thursday:10AM–4PM
  • Friday:10AM–4PM
  • Saturday:10AM–4PM
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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