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Carpet Discount Warehouse
6100 E Independence Blvd, Charlotte, NC 28212, United States
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Carpet Discount Warehouse

Comments
G.
Review №1

Inexpensive, yet quality place. I had a rush job that I needed to get done and they got the job done and it looks beautiful. It was a small one room job and they handed it like I was a big job. Shout out to these folks for sure!

Te
Review №2

I love this place. They have tons of carpet to choose from and the staff is very helpful and friendly.

h
Review №3

Carpet Discount Warehouse installed carpet in our basement. We needed the same carpet replaced. We came out on this past Saturday and the first salesman said I was not his customer (something about rotation, not sure how rotation applies to a customer) but hed help until Mike was available. Mike was pointed out to us and told we were waiting on him. We found our carpet and sat down to wait for Mike. Mike went from the front of the store to the back and managed to avoid us right smack in the middle each time. After a bit we decided Mike was too busy for a simple be with you in a moment. We left and there was Mike at the front. He kept his eyes down and muttered something as we passed. This was a good experience for my daughter: she can see what lousy customer service looks like and what an appropriate customer response looks like. Georgia Carpet Warehouse finished the install under budget.

Ch
Review №4

Carpet discount warehouse should change their name immediately! Nothing discount out their carpets. Michael the sales man was not the friendliest and at times pushy and dismissive. I chose a carpet for installation. Spoke to Michael to order it, he came to the house to measure snd drew it out which was nice and old school but looked cool. When it was time to price for the entire upstairs carpet area minus laundry room and two baths was nearly 720 square feet. I was quoted almost 6k to carpet the area. This price was more than double Lowe’s and Home Depot’s price for carpet plus installation, moving and replacing furniture with the possibility of placing laminate planks in my kitchen. Michael forgot to order my carpet and stated the carpet wouldn’t be in by my target date after waiting two weeks thinking he put in the order. I think in this case I dodged an opportunity of disappointment with these folks and will never shop there again.

Dr
Review №5

Good service. Nice selection. Installer (Alfonzo) does an exceptional job!

Cl
Review №6

Excellent service with custom outdoor rug - Michael was very thorough, turnaround was quick, and the delivery was fantastic

Su
Review №7

Very satisfied with the 2 area rugs I purchased from Carpet Discount Warehouse! The customer service was excellent! Chris, my sales person was extremely helpful. Very happy with my purchase as well as the delivery and installation. Thank you for a great experience!

R.
Review №8

Vast array of carpets and flooring for all price points. The staff was friendly and helpful. I have not purchased yet, but I collected several samples to consider for this project.

cl
Review №9

I went in there to buy a carpet and spoke to a guy named Michael Peck and all he tried to do was sell me an install job. When I told him I had an installer already he kept running off finding other things to do besides help me. I grew tired of standing there waiting for him so I left along with my buisness.

Gr
Review №10

I’ve been buying carpet here for my business and my home for close to 20 years. Great selection, great staff, fast scheduling with experienced and professional installers. I seriously doubt I’ll ever buy anywhere else.

S.
Review №11

Affordable. Variety. Good selection. Knowledgeable and pleasant salesman Michael.

Sa
Review №12

Good selection and help. Bob was informative of all the different styles we looked at. Worth the stop.

Da
Review №13

We went to the store and worked with an associate. He was nice and helpful in the store and got us the information we needed for us to decide if we wanted to proceed. I told him that I’d let him know this week. Friday I got 2 calls and 2 voicemails then text messages then an additional call and voicemail all within 30 minutes asking me to call. It was off putting. Unfortunate because he really seemed like a nice guy. Prices quoted were competitive as was install.

Da
Review №14

Extremely helpful with picking out the type of carpet I was needing and also have good advice on installation for warranty purposes.

Ji
Review №15

We had an excellent experience here. We dealt with Dylan Bell at the store, and he did a good job helping us pick out what we wanted and taking the time to get it right. Then the installers came out when they were supposed to and did a quick and very good job with the installation, leaving the place as they found it.

Je
Review №16

I dont know

Ra
Review №17

Not to give up a newly-found secret but this place is great.They cut and bound our rug while we waited (less than 30 mins) and for an incredibly reasonable price. Michael was very helpful and entire staff was friendly. Recommend this place wholeheartedly.

Br
Review №18

Discount Carpet Warehouse did a great job with our new carpet. Andy, the gentleman who came to measure and give us a quote was friendly, professional and knowledgeable. And his quote was the best price!The guys who came to install the carpet were professional and right on-time. I will definitely use them again and recommend them to my friends.

Fr
Review №19

I havent used them yet, but did go in and ask about a small installation. Their price was over twice what I was quoted by Home Depot and another major carpet dealer. I probably wont be using them since I can go elsewhere and get a more expensive carpet with a less expensive installation.

St
Review №20

Awesome selection and great prices, go see Michael Peck.

Li
Review №21

Nice people. Beautiful atmosphere even though its just a warehouse, will visit again.

Di
Review №22

I needed carpet replaced in a bedroom closet (a little over 12 x 6). Went in to the store on Saturday, picked out a carpet and gave them my exact dimensions. They didnt even have to come out to measure. Received a quote the same day. I called back on Monday to schedule the installation. They called back the next day and asked all of the same questions they asked the first day(need padding?/old carpeting removed?/etc.) and the price went up by 12%. I told them I dont like bait and switch. Expensive and dishonest.

Ro
Review №23

Very polite. Great prices. At least $900 cheaper than another Charlotte carpet supplier.

St
Review №24

They have a stuffed bear in here along with awesome deals on carpet and rugs!! We got a rug here and also got to see some amazing taxidermied animals!!!

L
Review №25

Nice selection, on pricey side. You can do better at Lowes, Home Depot or Home Goods.

Te
Review №26

Definitely a Warehouse.Definitely great prices

Ka
Review №27

Nice staff. Very expensive installation. Ended up being way over priced for medium quality product.

Ja
Review №28

Five attempts to get flooring installed. Finally just went to a different company

St
Review №29

Its huge.

Ke
Review №30

Helpful and attentive.

j
Review №31

I went into the store shopping for a area rug at 4:30 p.m and the store closes at 5. A store employee walked over and stated they were about to close and was extremely rude.

Je
Review №32

Awesome Experience!

Ad
Review №33

Ghetto

Information
27 Photos
33 Comments
4 Rating
  • Address:6100 E Independence Blvd, Charlotte, NC 28212, United States
  • Site:http://cdwcharlotte.net/
  • Phone:+1 704-332-8008
Categories
  • Carpet store
  • Flooring contractor
  • Flooring store
  • Rug store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–5PM
  • Wednesday:11AM–5PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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