Jantzen was very helpful from the second I inquired about the car. I was late for my original appointment because I was coming in from out of town, but he was flexible and worked with me. The lot had many nice cars and the environment was really comfortable and friendly. I didn’t feel pressured like at most lots. In the end, they got me financed for the vehicle I was looking for, at a good price, and I couldn’t be happier!
If you are searching on Independence in Charlotte look no further. Anton Miller was my salesman. I told him what I wanted and he made everything happen for me. Great determined attitude, and definitely has the drive behind him. I had a large option pool to choose from. It made selecting the perfect vehicle for me easier. The financial department was phenomenal as a whole. They came and sat down to really grasp where I was coming from and where I wanted to go. Overall my experience was a pleasant one to say the least. It was definitely smooth and quick. I would recommend this car dealer and dealership to all of my friends and family. I purchased a BMW X2 and it drives and rides amazing.
Just wanted to give a shout-out to Cliff McKee for such a great experience Saturday (10/30/21) afternoon. He did a great job showing us the vehicle that we were interested in and educating us on the Hi-Line process which differentiates them from other dealerships. Even though we didnt purchase the vehicle, we would definitely return for future potential purchases. Shout-out to the GM Matt for being very generous on the offer for our trade-in, and an overall no-pressure, pleasant experience. Please give these guys a look if youre in the market for a new vehicle. Thank you!
Buying our 2019 Lexus RX350 from Cliff McKee was a great experience! He was knowledgeable and assured us we were getting a very good buy with this two-year old auto. Before our arriving the auto went through an inspection, was detailed, oil changed and tires rotated. According to the Blue Book value, it was being sold to us several thousand dollars lower than what it was appraised. After I had driven the car and was satisfied, he said we were going to meet with their financial assistant who explained every line item amount and we were agreeable. After this was completed, Cliff gave us the two keys and sat in the car with us and explained every detail of the car that was new to us and we needed to understand how to operate. He did not rush and gave us his full attention until we were on our way. I recommend this salesman to anyone wanting to buy from Hi-Line Autohaus. He is honest, knowledgeable, and trustworthy.
Ive bought two cars now from Ali at Hi-Line Autohaus! Wonderful experience purchasing my new car. The process was stress free and pleasant. They have a reputation for outstanding quality, honesty, and integrity. Pricing on the cars and your trade in will be fair, the buying process is easy and fast. I highly recommend this dealership.
I highly recommend Hi-Line Autohaus. I have purchased two cars from them and they are/were in great working condition. Ali is very professional, helpful and knowledgeable. He took care of everything for me making it easier since the beginning. its an amazing place to get great quality luxury cars for a great price. Customer service is wonderful. Everyone is very kind and helpful.
My husband and I enjoyed working with Reuben Jones. He was very knowledgeable about Volvo considering this was our first time buying a Volvo car. It was also a plus since he drives a Volvo. He made the process easy and I’ll definitely be referring people to him if they want to purchase a premium car.
I bought my car in July 2021 and I love, love, love the genuine experience I received during the experience.Emanuel was very nice, helpful, and professional. He listened to my questions and got back to me promptly. He was so nice to tell me about some of the features and benefits of my car. And I really liked that he was able to have a conversation with me during the test drive.The entire experience from when I reached out to Hi-Line initially by phone was great overall.There were several of the employees that checked on me while I was waiting for my car to be ready -- four different employees and a sales manager. Customer service shouldnt be a surprising thing to receive from a business but I was pleasantly surprised and impressed.It seems like such a great atmosphere for the people who work there.
Cliff was amazing. These guys are professional and took the upmost care of me. I had to pick this vehicle up from Charlotte by way of Atlanta and cliff made everything a breeze. He Scheduled to fix a piece on the vehicle and was in touch with me every step of the way and as soon as it was ready he called me and held the keys for me. When I arrive the vehicle has been cleaned and detailed and the process was over within an hour. Excellence all around. Thanks cliff.
Rich was amazing throughout the entire buying process. I am loving my X3 and so glad I decided to come here to make my purchase. The entire team exhibited great customer service. I highly recommend this dealership if you are looking for a quality luxury vehicle!
Great atmosphere and staff! Fair pricing and quality vehicles! Anton was great and had us in and out with our new car! 5/5 recommend!
I purchased my car about 4 months ago and I am in love with it! I’ve had no issues with it thus far and left from them knowing exactly what was covered. Anton was my salesman and was very friendly and worked with us. I just had to return on the next day to finalize everything due to a system error but other than that everything went by smoothly.
Great experience overall. Anton helped me with everything and was very patient through the whole process. They also had the best deal for the cleanest car in the whole area. Gonna recommend this to anyone who is looking for a good deal for their buck.
My boyfriend and I had a great experience with Cliff. He was extremely knowledgeable, honest, and helpful. The car buying process couldn’t have been any easier and we were able to get an awesome car at a great price. I would highly recommend this place to any friends and family.
Jantzen was amazing He helped us find a car that met our needs exactly. The atmosphere was amazing, felt relaxed and welcomed, did not feel any pressure at all. Honestly will go back for another vehicle in the near future. Thank you for everything
This place was amazing. Anton came out and helped us immediately, he showed me the car I came there to see and then showed me one that I fell in love with and ended up buying that day. He was super knowledgeable and made me feel comfortable during the whole process, which also went extremely smooth and quick! Not to mention they also have a lot filled with high quality cars! I’d definitely recommend this dealership to anyone looking for a car right now!
I recently purchased a BMW from Hi-Line Autos and the customer service was AMAZING and that might be mildly stated. This car dealer has beautiful luxury cars, you are sure to find something that will catch your eye. Thanks to you for your service and a big shout out to my salesman Tony Byrd.
Rich at Hi-Line Autohaus was great to work with! I submitted an inquiry online and was quickly contacted. I did my research and found that Hi-Line Autohaus has the best vehicles and best prices in the city. Once I found the vehicle I was interested in, we set up a time for a test drive. The whole experience was 1st class with no haggling and no gimmicks. The financing process was easy, also. At no point did I feel like I was being sold on anything, I saw the vehicle I desired and the best price I could find. The whole experience was fantastic and I, for sure, will be referring my family and friends to Hi-Line Autohaus in the future! Big THANK YOU to Rich, Matt and the whole team!!
Thank you Tony Byrd and staff at Hi-Line for an awesome car purchasing experience! Tony is a great salesman very friendly, patient and worked around my hectic work schedule. Every person I spoke to while purchasing was professional and knowledgeable which made me very comfortable. If you are in the market for a vehicle I recommend Tony Byrd and Hi-Line Autohaus.
Awesome experience. Gave me full value for my trade in and best price in market on my new vehicle. Jantzen Lewis was excellent to work with, very knowledgeable, listened to my needs and worked to accomplish my goals. He was not pushy, rather considerate. Matt the sales manager was also excellent. I would highly recommend Jantzen Lewis and Hi-Line Autohaus for anyone looking for a value buy in a luxury vehicle.Ben
I had a very positive experience working with Anton at Hi-Line. He was very knowledgeable about the car and the vehicle was in excellent condition for having 37,000 miles. The process was easy and straightforward and I recommend this dealership to others.
Emanuel Jackson was excellent in his showmanship and friendliness. Thank you for helping us select my Volvo XS90. You were professional in each and every way. Thanks for reaching out to me in Statesboro. If I ever need another car, you are the first one I will call. Thanks again.
I live around 2 hours from Charlotte, but was in town on business on a Friday afternoon and decided to shop around for a new vehicle since my Volvo S60 had almost 200k miles. I was pushed for time and gave Hi-Line a call and was lucky to have Tony Ryan answer the phone. I asked about a 2017 BMW I saw online. He gave me all the details and I told Tony I would be there in about 20 minutes and he had the car ready for me to take it for a test drive! I loved how clean and new it looked. Tony was very knowledgeable on all things BMW. He gave me all the background on the vehicle, including the up-to-date maintenance information. Once back at the dealership we worked out a deal. All said and done, the entire experience took about an hour and a half. Thanks Tony for making it a seamless, no-hassle process!
I am very pleased with my recent purchase experience with Anton Miller. The process was seamless and I was in and out in record time. I felt that every boundary that I communicated was honored and would definitely recommend checking him out at Hi-line for your future purchases. The only reason that I removed a star is because the business does not offer drop off or delivery service which should be standard in my opinion. Otherwise, great experience!
We went to see a car they had advertised. Apparently it was not ready for viewing. Good thing too. Anton showed us a vehicle that turned out to be much better suited to our needs. After solving some minor issues that Anton had nothing to do with, we love the new ride. Thank you
Had a great experience with the staff at Hi Line AutoHaus. Rich, Neil, Purest and Ali provided me with excellent service and great value on trade while honoring the no haggle internet price. The test drive route that Rich took me on was very thorough in allowing me to feel out the vehicle. The paperwork to close the deal was also a breeze. Thank you.If you’re interested in a vehicle on their lot, make an appointment and let these guys take care of your car buying needs
Rich at Hi-Line Autohaus was WONDERFUL to us! He gave us all the information about the vehicle we were interested in and answered any additional questions we had. The whole experience was top-of-the-line for us ~ no haggling, no gimmicks, no funny business. We didnt, for an instant, feel like there was any pressure or talking us into something we didnt want/need (which wasnt the case coming from another dealership earlier that day). Financing was easy, too. We were in an out within 2 or so hours!! The whole experience was fantastic and we, for sure, will be buying another car from them in the future! Cant thank you enough, Rich!!
This is the second Mercedes C300 we buy here. Hi line has a great inventory and the prices are fantastic. Anton made it easy for us to choose the right car. They also care about customers’ satisfaction. I can’t recommend them enough.
In last 30 days, my daughter bought MB GLK and my nephew bought Lincoln MKC from Hi line Auto House. Absolutely wonderful and flawless experience with all staff. Very professional. Anton Miller from sales was very calm and helpful throughout the buying process.
Absolutely wonderful, super easy and flawless experience with Matt Zelie and Hi-Line! My husband and I purchased a vehicle out of state, and Matt made the process so easy and quick. We had to exchange phone calls and emails, and Matt was very quick in his responses, knowledgeable and extremely patient. The price of the vehicle was great. The car is in great condition - it is a 2018 Mercedez C300 and it looks and drives like brand new! We have had the car for 2 months now and absolutely love it. Thank you so much Matt for your help! I would definitely recommend Hi-Line and Matt in particular!!
Jantzen was so knowledgeable, friendly, and professional. He helped my family find the perfect vehicle at the perfect price! We will be recommending him and HiLineAuto, to everyone looking to buy!
Hi-Line Autohaus is THEE PLACE to get your pre-owned luxury vehicles! Not just one vehicle, but all of them!We had the pleasure of working with Cliff McKee! This guy showed us vehicles, rode with us, and offered a relaxed and informative presentation of the vehicle from the back seat while we enjoyed the drive/ride. Cliff gives you the feeling as if he is a relative or good friend who is looking out for you from the start!Hi-Line has amazing prices that are hard to beat, and Cliff McKee is your go-to friend with anything and everything you need to become a satisfied customer. We thank you and the Hi-Line Autohaus Team very much for the surprisingly great experience!Thanks again, Cliff! We look forward to working with you again on our next vehicle purchase!
Best car shopping experience with best people. Anton was very helpful throughout the process. He took care of all my requirements.Thanks Hi-Line.
Anton was very efficient and attentive. He had the car ready for us to preview and test drive within 15 minutes of our arrival. The process was as speedy and easy as possible.
This hands down was the BEST car buying experience I’ve ever had. My salesman Anton was all of amazing. He communicated with me every step of the way and made me feel like I was the only customer who mattered. He was not pushy nor did I feel pressured into anything. I was there all of 2 hours. I left with my X5 and I love it! Highly recommend HiLine!
We had a great experience working with Cliff. He was very professional and kind. We are so excited about our purchase and highly recommend the guys at Hi Line!
I just bought a Used BMW X5 2016 from Highline auto house. Fantastic place. Very professional. First time I did not go to a large dealer.AntonFrom sales and Darrin the manager exceeded my expectations.I like the fact that I could get a five year warranty for a very reasonable price which made me much more comfortable with buying a used vehicle.Overall a very good experience. I would do business with this Dealership again.
We met with Cliff this weekend to purchase a vehicle. It was a very boutique style experience. We felt respected and listen to. The staff is extremely friendly and customer service is top notch. We drove out with a beautiful vehicle that we felt was very reasonably priced. The whole experience was simple and we were in and out much quicker than expected. We will absolutely be returning to Hi-Line for future vehicles.
Great selection of cars and friendly staff. Comfortable environment too!
Better than expected is all I can say. Wonderful staff and made the deal happen. Janzen and their staff made it a pleasant experience from start to finish. Showed up looking at one vehicle and weren’t impressed. Found one on the lot that met all of our expectations. Couldn’t have been more happier.
I am not a review person but my experience with my salesman Mr Tony Ryan was the best customer service my wife and myself had received, he’s the best. The dealership has a pleasant atmosphere the GM and F&I were all great. It was painless.
It was an unfortunate experience for me. My husband and I traveled here to purchase a nice used luxury vehicle and was very disappointed. We were sold a warranty that was absolutely useless. All they do is fix it up enough to get it off the lot. Two months after purchase we had to spend over TWO THOUSAND DOLLARS for repairs on our 2017 Land Rover Discovery.
My husband and I had a great experience at Hi Line with Cliff McKee! Absolutely NO pushing and he gave us plenty of time and privacy to discuss. The selection of quality cars is great too. We actually left with a different one than we went to get.
My wife and I just purchased our second vehicle from this dealership, and once again the service was amazing. We worked with Reuben Jones who was able to find us the car we were looking for and worked out an amazing deal for us that involved a trade in. We are greatly pleased with our new vehicle and still pleased with the vehicle we purchased over a year ago. My uncle just recently purchased a BMW from HiLine as well after we recommended them, and he is also very pleased with his purchase. I highly recommend HiLine to anyone looking for a high quality vehicle along with a great deal!
I appreciate everything about this place! It was very clean and upscale, and everyone was really nice. The car I chose was the best deal and price after throughly checking many different dealerships, and it was an overall great experience. Matt was very knowledgeable on all questions I asked, and he sold to me as I wanted to be sold to. I would highly recommend this place to purchase your next vehicle!!
Recently I have been on the search for a luxury SUV. I have went to many different places but found Hi-Line Autohaus as one of the best. I had a great experience at Hi-Line Autohaus. I highly recommend Matt Zelie, was very professional, easy to work with, knowledgeable of all the cars I reviewed, and personable. Matt and Darren made the process relaxed and stress-free. Outstanding customer service! Thank you so much again Matt and Darren!
I had a wonderful experience purchasing my Mini Cooper Countryman S. You can tell the owner takes great pride in his business. All of the cars are amazing. My sales person, Cliff McKee, was informative, not pushy and very friendly. He really makes you feel at home when buying a new vehicle.
Had a great and easy experience with Tony. Will be referring my friends and family to him personally. This is the best dealership I’ve been to. I am now in love with my bmw and my boyfriend is trading in his car for one of their Mercedes. They have so many options & we were pleasantly surprised how ALL of their cars are in such excellent condition with low miles...Thank you so much!!
Im happy with the service and my new car from this dealer. I wanted a nice luxury vehicle without all the hassle you often get from other dealers. The reason for the 5 stars, would be for my sales professional Matt Zelie, he was friendly, knowledgeable, and went above and beyond to help me with my purchase, even after the sale was complete.
Very nice and welcoming place ! I would recommend to anyone. I worked with Anton. He was very knowledgeable and also very patient which is two things anyone should look for in a salesperson
They had just sold the car I was interested in, heard of this occurring to folks from other dealerships before, fortunately they had another vehicle I became in.
Jantzen was an excellent sales rep who helped answer all of my questions, and let me test drive the vehicle multiple times! He even put a big red bow on my new car for my birthday, they worked with me on my trade value and made me feel extra special! Great place and quality service!
Wonderful customer service all the way around. They go out of their way to make your car buying experience as painless as possible. Matt zelie was very helpful and e mailed me back and forth for a good week to make my purchase happen. Would highly recommend. And you can’t beat their prices.
I had a great experience with Tony Ryan at Hi-Line when getting my new used car. He was welcoming and didn’t pressure me into anything. It was a friendly and informative experience and that’s very important to me when buying a car.
I had an excellent experience at Hi-Line. Jantzen Lewis answered the phone when I called for my initial inquiry and then helped me through the process until I walked out the door with my keys. He was helpful, friendly, knowledgeable, and communicated consistently and clearly. My overall experience with the dealership was professional and efficient. I would highly recommend Jantzen and Hi-Line Autohaus and I would be happy to do business with them in the future.
My husband and I purchased a 2017 BMW X5 fully loaded on January 23, 2021! Thank you Hi-line ❤️We went to another dealership previously and they treated my husband and I poorly. They judged us on our younger appearance and didn’t take us seriously on the type of vehicles we were Interested in. They assumed we wouldn’t be approved or I was reaching out of our price range. We left and scheduled and appointment with Hi-Line immediately.We worked with a salesman Cliff who exceeded our expectations. Cliff was patient, kind and knowledgeable on all cars We test drove. I test drove fours cars! Every time I said I wanted to drive a car cliff said “let me grab the keys”Thank you Cliff for going above and beyond with no hesitation. In the end we spent four hours test driving and walking the lot, researching cars and answering questions. Cliff never knew if he was going to make a sale or not but he rolled with the punches and stayed after hours to ensure we were happy!We recently lost our 2017 530i due to a car accident. I absolutely loved the car and didn’t think I was going to love ❤️ another but Cliff proved me wrong.
This past weekend on a get away to Charlotte my wife and I stopped by Hi-Line to look at a Volvo S90. Once inside the vehicle our salesman Ismar was so knowledgeable about the car I began to wonder if he owned one himself. He was able to answer any questions we asked. The other people there including the manager and finance manager were wonderful people also. They were fair and made us an amazing offer on our trade in. Needless to say we drove home a new vehicle that day. It was by far the best experience I have ever had at a dealership. Thank you again Ismar.
Run from this place. Test drove a car that I was really interested in. Price was high for the car. When I got home the same day the price was raised because there’s a “shortage” of used cars. They told me it wasn’t personal but it sure felt like it. The car had been on the lot for weeks and didn’t sell, why would it sell for a higher price. Btw they just dropped the price of the car back to the original amount because they can’t sell it.Manager Darren actually called me and was upset I had my own financing. He said that they wouldn’t make any money off me. Like why would you tell a customer that. This place is for people who don’t have financial literacy and just want to get in a car because it looks good.It actually turned out well as I found the same car certified pre owned, with more upgraded features and lower mileage from an actual dealership for 3k less.Anton Miller who took me on the test drive was amazing. I applaud him for dealing management who hinder sales from happening.
Smooth, fast and very comfortable process. As it should be. Tony made me feel like the best friend I never had! Amazing people and companies like these are why people like me can have confidence in buying a car ! Thanks Tony!
I had such a great experience at Hi-Line Autohaus. I highly recommend Matt Zelie, he is very professional, knowledgeable, friendly, and understanding. Matt and Gregg made the process relaxed and stress-free. They made my day so special having my car ready for pick up with a red bow. Outstanding customer service! Thank you so much again Matt and Gregg!
I decided to do my own research and find the car I wanted online instead of the typical all day car dealership experience. I found the one I wanted and Rich followed up right away. He was never pushy and 2 days later when I made my decision I drove from Asheville to pick up my new car. Rich even came in on his day off to have everything ready for me. Greg in finance also communicated with me through out that morning and had all the paperwork ready to go when I arrived.I absolutely love my new car and they will be my first choice when I buy my next car!
I had a great experience at Hi-Line from the first phone call to driving off the lot in a gorgeous BMW. Cliff was patient, knowledgeable, and professional. At no point did I feel like he was upselling or steering me in a particular direction; he just wanted to help me find the right car for my needs. The prices are great, and the inventory goes well beyond most dealers used inventories. Im so glad I found Hi-Line.
High five to Hi-Line Auto! Just bought a 2021 4Runner TRD Pro from them. Jantzen and the rest of the team were top class and professional. Hands down the easiest and best car buying experience we’ve had. Highly recommend purchasing from them!
Car was not properly detailed! We purchased a 2019 BMW I3 from Hi-Line. They delivered the car to our location. To our great disappointment, the detailing/ cleaning job they supposedly did, was terrible! The seats are still filthy and even plastic parts which could have been easily wiped clean, have definitely not been worked on. I only gave a second star ifor the fast delivery. Otherwise they only deserve 1 star.
Excellent service Anton Miller was excellent with his expertise, I would recommend Mr Anton Miller 2 everyone, once again thank u Sir.
Cliff was amazing answered all our questions made us feel very comfortable and very down to earth ! I actually feel like I have a new friend!! Thanks again Cliff
If you are looking for great salesmanship and friendly service this is the place for you. Yes this is a luxury car dealership, but they provided me with luxury service as well. I went in to trade in my vehicle and I left out with my dream car all thanks to Mr. Mark Jordan who made the process very simple and as quick as he could. He is a great salesman and this is a fine establishment. I will be recommending his service.
I had a great shopping experience at this place. Their rep Jantzen went above and beyond to exceed my expectations, truly. And I love the car I bought, at a very competitive price.
Just purchased a car based on very good reviews. I couldnt be happier with Hi-Line, or Rich Bogert, and the team (a few others helped: Larry and Darren). He stayed in contact with me every step of the way. He was able to make this purchase happen, even though I was moving from out of state at the time. Overall, very happy with my purchase, and the manner in which they handled the transaction. Love, light and Blessings!
My experience here was a 5 star from arrival to departure. Tony Byrd was my sales agent and he made the process go smoothly, was extremely knowledgeable, follow up best in class and I would highly recommend him to anyone if you are considering Hi-line.
I purchased my first car, a 2018 BMW X1, with this company and Im glad I did. My sales representative Jantzen was awesome: he worked extra hours to accomodate my schedule, wanted the best for me, and was always polite. I highly recommend you talk with him if youre interested in a car from AutoHaus. The only reason I dont give five stars is because of their hold policy, which is nonexistent. I dont live near Charlotte so the only thing I could do to make sure the car didnt get purchased before I could get there was wire the down payment on the vehicle. Overall though, they exceeded my expectations. Great luxury used dealer!
Cliff was great. My wife and went to Hi-Line yesterday. She was interested in viewing several different makes and models, not quite sure what she would want. Cliff was patient and allowed us to look at several cars and test drive the two that we narrowed it down to. Ultimately my wife decided she liked the BMW and we got a great price on the car.
Amazing place to get a car from for an excellent deal. The workers are absolutely fantastic and extremely nice. One worker in particular is Emmanuel. He just started the job, and is off to an amazing start. He is a very kind and honest person and I wouldn’t want to buy a car from anyone else!
It was worth the drive from Knoxville to test drive and buy the car. Matt was easy to work with and so their financial gentleman. They all made our buying experience pleasant and enjoyable. Definitely, recommend Hi-line
I had a great experience dealing with cliff McKee. very nice selection of cars to choose from. Loved the welcome walking in extremely great service! Cliff Pointed me out to the car I fell in love with, knew all the information on the car and I felt no pressure to purchase the vehicle. I will definitely be back at o get another one in the future!
Anton Miller was very professional. Prompt service
I had a wonderful car buying experience at Hi-Line Autohaus. Ronald “Ron” Freeman was so helpful and knowledgeable throughout the process. Ron knew everything about the vehicle I purchased and how all of the devices worked. He was very patient with my many questions and eased my apprehension about purchasing a vehicle. Hi-Line Autohaushad my vehicle serviced and cleaned prior to my arrival. I traveled from Georgia to work with the great team at Hi-Line and I encourage others to purchase with Hi-Line.Also, other team members who provided excellent customer service were Darren Robinson in Finance and Gregg Adler who is the Executive Finance Director. These gentlemen were patient just like Ron and made everything go smoothly. I am also appreciative of all the team members behind the scenes that I did not meet personally who cleaned and serviced my vehicle. The pictures on the website were accurate and true of the vehicle I purchased.If you are looking for a luxury experience, then please feel free to contact Ron Freeman. He will take care of you from your initial inquiry to the moment you sign to purchase your vehicle. Call Hi-Line Autohaus today and ask for Ron Freeman.
I just purchased a BMW 750I X Drive from Kevin Bey at Hi Line Garage. It was a great experience as its a no haggle dealer. What is that you may ask. Well these smart folks know you have done your research when you are buying a high end car so they price their cars very competitively. The prices are the best for a 500 mile radius. So I was impressed by Kevin and his relaxed way of selling. Great cars, great people and a slightly different approach that makes the buying experience easy. Thanks Drew Walker
Matt Zelie was the Best. We called about a vehicle and he immediately got us in to view it. We closed the deal that day. Seamless experience. I highly recommend Hi Line and Matt!!!
Cliff was great he got me in my car that I wanted everyone was super respectful and kind they only thing that was wrong with my car was tire blancing which they took care of it after that this car has been a wonderful new member to our family thanks so much you guys
There is buying a car and there is the experience. While rarely never are they mutually exclusive, this was the overwhelming exception to the rule.I was in search of a vehicle with particular specs which I found in two locations - one in my home state and the other at Hi-Line AutoHaus (Charlotte, NC).I ultimately decided on Hi-line and flew into Charlotte. Why do you ask? I can give you two words...Emanuel Jackson.From start to finish, there was something so honest, warm, and inviting about him - a sense that he was not a man after the sale, but rather a man at your service.Emanuel is part and parcel of my decision to purchase with Hi-Line Autohaus. He was persistently patient with a passion to please at every turn.From the moment I crossed the threshold of Hi-Line, I was made to feel as though I was invited into his home - not as a guest but as a part of the family.The ambience, atmosphere, and extraordinarily friendly staff, gently put to rest the normal anxiety associated with car buying and strongly suggested that I had come to the right place.Their inventory of luxury vehicles was quite impressive. If the quality of the vehicle I purchased is indicative of the others, its like purchasing a certified-preowned from that of a larger dealer autogroup. It was immaculate inside and out. Not a dent, ding, nick or scratch to be found, which speaks to the high level of standard meticulously applied to all of the vehicles they list.Suffice it to say, the whole experience was atypical and in stark contrast to the norm. Further, it was all made possible by a special individual who goes by the name of Emanuel Jackson. He is nothing short of a stellar human being with an emplary gift of service layered with genuine honesty and humility. He was all of this and more to me and I have only the utmost confidence in recommending him with absolutely zero reservation.If youre thinking of buying the best car, in the best condition, at the best price, GO SEE EMANUEL!#Hi-LineIsHi-End
Great staff and selection. Mr. McKee was my salesperson and listened to what I was looking for and immediately made it happen. I also enjoyed the “no pressure” sales environment as he and Darren the Sales Manager seamlessly worked to show me the difference between two models of BMW’s that I was looking at and was undecided on which one I wanted. Mr. McKee doing this assisted me in making the right purchase. He was the KEY ASSET there that was my deciding factor on purchasing from Hi-Line as I had looked at other dealerships in NC and SC. He personally offered to deliver my purchase to my home as I could not pick it up when it was ready. Employees like Mr. McKee are the reason Hi-Line has been successful for over 20 years in what I am sure is a very competitive market.
Where can I even start with the experience I receive from Cliff as soon as I walked through the door he was phenomenal! Just from my past experience at other car lots he actually made me feel like I was more then a sale he actually cared ! The characteristic that I like most about Cliff is that he’s honest, I definitely would recommend Hi-Line Autohaus and will be back to purchase a car in the future . I love my car I purchase from the lot & it was mark at a great price . Last but not least my car didn’t come with any car mats Cliff went above and beyond and put some non factor mats in the car that was brand new to satisfy me as a customer ! Thank you once again Hi-Line Autohaus and keep continuing to do business as you do .
My salesman’s name was Jantzen, he was great! Wicked polite, informative and straight to the point. I’ve spoken with several salesmen over the week and he was by far the easiest going one. He made everything super quick and easy. Definitely would recommend him and the dealership!
It’s always a pleasure just purchased my 3rd vehicle. Everyone is great and very accommodating.
This experience at Hi-Line Autohaus was an overall great experience! Cliff will definitely work with you and the cars are some of the best used cars. Prices are well reasonable with being first time buyers.
Rich Bogert and Hi-Line Autohaus where amazing to work with. From the beginning very professional. We live a good distance away and they accommodated us from the start. Car is amazing and we love it ! Thank you again Rich Bogert and Hi-Line Autohaus !
Matt Z was awesome to work with on our purchase. They have a great selection and great prices. Felt like Matt took great care of us and was very attentive but never pushy. I highly recommend Matt and Hi Line!!!
My parents were guided by Matt when they first purchased their BMW X1 a few years ago and their Lexus just a few weeks ago. Matt was always keeping my dad informed with new cars they were getting in when he was on the search for a new vehicle. Matt was always prompt, kind, and knew exactly what my parents were looking for in a car. They wont go anywhere else when getting a car now, thanks Hi-Line and thanks Matt!!
Worked with Emanuel and had a great experience, definitely recommend. I ordered a pacifica virtually bc I live 6 hrs away and had no problems, my veh should be here any day, cant wait.
Last weekend, I had the pleasure of speaking with Jantzen when I called in to inquire about a BMW 320i advertised online. Jantzen was such a pleasure to speak with that I knew it was worth taking an hour-and-a-half ride to see the vehicle. Not only was Jantzen prepared for our appointment, he already had the vehicle outside, running and ready for us to test drive. He was a pleasure to communicate with and I will definitely recommend him to anyone and everyone I know who is in the business of looking for a used luxury car. If it were not for the pleasant communication, welcoming mannerism and professionalism displayed by Jantzen, I definitely would not have shopped at Hi-Line Autohaus.
Our experience at Hi Line Auto was amazing and I would highly recommend it to anyone who is looking at buying a car. From the moment we pulled into the lot “Cliff” who was just one of the many nice salesmen at Hi Line helped us find the car of our dreams. They were very flexible with our work schedule and were able to answer any questions we had about the car and or the buying experience.