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DriveTime Used Cars
6431 N Tryon St, Charlotte, NC 28213, United States
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DriveTime Used Cars

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De
Review №1

I had an excellent experience. I worked with General Manager Laval Davis. He was professional, genuine and understood the meaning of customer service. He broke down everything from the overall quality of the vehicle to the cost. I recommend buying from this company

Ta
Review №2

I do not have good credit AT ALL. I do work full time so being on the phone wasn’t something easy for me. Reginald took care of everything In a matter of hours of putting in my application. He responded extremely quickly through text and answered every question I had. I legitimately didn’t have to do anything because he took care of it all. He had my car ready and all I had to do was bring in my down payment my license go over paperwork and sign paperwork and I was able to drive it home. I am a VERY picky person and hard to please and he exhibited exceptional customer service and put me in the perfect car. I was extremely happy with my experience and I’ve already referred several coworkers and friends to shop through drive time. The entire environment was pleasant and welcoming. I can’t explain how much I appreciated the hassle free experience and how quickly he got me in a vehicle. Amazing experience and so far the best car buying experience I’ve ever had!

Tr
Review №3

Yes the sales people are polite; but this is a bait and switch business the cars all were priced at a higher price; they jumped up 30 times higher on the down payment from $375.00 down to $3000 to &5000 down so the quote price online wasn’t true and online it only had half my income and they don’t want you to go to a different drive time and they tried to put me in used damage cars not the cars on the site. I will tell everyone do not go there and two Honda crx ex suvs would not even turn over or crank up!

An
Review №4

Greg and Ryan were an awesome team today 💪🏾💪🏻What these guys did for me today.....Is a GAME CHANGER!!!!🤠 Hats off GuysU guys ROC

si
Review №5

Man I have to say this was the best car buying experience I’ve ever had! Reginald had me set up all over the phone! I’ve heard a lot of good and bad things about drive time but my experience was beyond amazing! I did exactly like the add said see what your down payment is online after we did that he sent me a list of cars that would fit me and i immediately saw my car! I told him which car I liked and it was on from there! I picked my car up when I got off work and it was easy I probably was there for no more then a hour! I would definitely make another purchase from DriveTime!!!

De
Review №6

Staff was good but the whole true down payment from your online quote is suspect to say the less. The down payment I was quoted was for the bottom of the barrel that they had

An
Review №7

Reginald made my first time car buying experience such a pleasure. I used the website to narrow down my wishlist of vehicles. I made the appointment online and reserved the car I was most interested in to test drive. When I arrived for my appointment at the Gastonia location, Reginald was expecting me and I was test driving vehicles within 15 minutes. Financing options were made crystal clear on all the vehicles I chose and it made my decision so easy. I’m thrilled with my purchase.

La
Review №8

Reginald was the best. When I arrived had the keys to the cars I wanted to see. Didn’t have to wait for hours. Great Service great people. Thank Reginald and Drive time for putting me in my new car. I’m loving it

T.
Review №9

The best car buying experience we have had. Everyone was friendly and personable. They worked with us to find the perfect vehicle. We drove away with 99% of what we wanted! Last but not least, we put down half the down payment of what other dealerships wanted! Thank you thank you!!

Gr
Review №10

William was AMAZING! He was patient with me and worked hard to answer all of my questions. He made my car buying experience so much better than other dealerships! I will definitely recommend this dealership and William to others!

RM
Review №11

Totally unprofessional management. Everyone else was great.

Jo
Review №12

Had a great experience with drive time. Mr Davis was fabulous good job cars awesome

C
Review №13

An amazing experience was 100% honest and on point with everything. Would recommend people to come here if looking for a new car. Reginald took care of me and my family❗❗ God is good❗❗

Ja
Review №14

DRIVETIME did a wonderful job at finding exactly what I was looking for! If you’re looking for somebody who is all about giving you a great experience and everything you want within a car. My guy William will take care of you. Great customer service.

Mi
Review №15

Bought a hybrid and already saved bunch of money on gas. Staff were really nice and answered all the questions I had.

Di
Review №16

Staff where very friendly and got us in and out quickly and helped my friend get a great vehicle

Vi
Review №17

Tried to play my intelligence. This is my first time ever trying to get a car that I really desire. Just because I am female do not mean i do not understand. I want what I want and I felt I was told one thing and get to the dealership they try to tax you out of all you have. I was not happy.

La
Review №18

Reginald was very professional and very helpful! They really made the car buy process a breeze! Thank you so much!

De
Review №19

In an out fairly quick Reginald Bratton was super sweet and even washed the inside windows for me personally 😊😊 great experience

Ni
Review №20

I love the time they are best. They had me in and out in an hour and half. Love you all!!!!

sa
Review №21

Reginald was the best ever! He made the buying process a breeze and gave me several options to choose from. Couldn’t recommend him more!!!

MS
Review №22

Love the friendliness and the super support that was giving by(Mr Reginald ) and team. I picked one vehicle but after 2 days of driving i decided it wasnt a good fit for me. I reached out to Mr Reginald and e said come on in and lets look at some other options for you. When I got their he hd other clients he was assisting but he threw me in the loop of starting my new car search and when he was called away their was another team member right their to pick up the help.so I thank the drive time team for all their hard work in getting me situated and making me feel like I was being heard and not just dealt with...very friendly funny and helpful team at drive time.thanks guys😁Mr Reginald ill be waiting for my palte and Mr takis man I got chu lol.

TA
Review №23

They were very very good to my needs I got the car that I wanted amd I love it thanks guys so so much special shout out to Ryan and william for doing a great

As
Review №24

Experience was amazing REGINALD was so nice helped us when no other dealer would.

Ja
Review №25

Laval was the ONE to work with. Profess was smooth and quick. If you’re looking, he’s the guy to see!

Ki
Review №26

Ryan is an amazing sales associate! I came in with the mind set that it was going to take all day, but it was under two hours. He was very nice, transparent, and honest. He worked with me and took his time, and honestly this was the best car shopping experience I had. I felt like he cared that I got what I wanted and it showed. I wasn’t pressured into anything, he answered my questions with no problems. When it’s time to get my sister and mother a new car this is who we’ll be coming to see.

Ko
Review №27

Great service and people treated us great and got us in the car we wanted will recommend

Ki
Review №28

Sudan Coleman at the DriveTime on Tryon was extremely helpful!! I was nervous about the whole car buying situation and he went above and beyond to answer or get the correct answers I needed about everything. He thoroughly explained everything and made sure to find out the information he wasnt sure about!! He is easy to talk to about anything and helped calm my nerves and feel better about choosing DriveTime for my next vehicle. Thank you so much Sudan!!

Mo
Review №29

Mr. Eric Crank and staff was the best during our car buying experience. Eric wasn’t just trying to sell my husband and myself a vehicle, he made it his business to stay in our price range and provided the best vehicle for our needs. ERIC CRANK SIMPLY ROCK!!! We were not there for hours. I SO APPRECIATE HIM!!!!

An
Review №30

While we ended up buying from another dealer, I had to come rate this because of the amazing experience we had. We worked primarily with Sudan and some with Ryan and they were both fantastic. The inventory options within our price capabilities were a little limited, but the level of customer service provided was top-notch! Would highly recommend!

Ju
Review №31

We had the pleasure of working with Sudan. He was very patient in helping us finding a car that we wanted. He also went above and beyond to make sure everything was correct and to double check. We also had the opportunity to work with both managers James and Melvin. They made everything happen to help us into our vehicle. And we also had the opportunity to work with Ryan who closed us out. This establishment was very professional and friendly. They help us through the process so much. I was very nervous about the car buying experience. They really do make you feel like family here. Thank you so much for everything guys! Will definitely be back and refer friends and family.You guys are awewome!

pa
Review №32

Just bought a car from drive time and my sales person Daniel made my whole experience very fun and exciting.! Answered every question that I had and made sure I understand everything in hand. The best experience ever for buying my first car so thank you Daniel.

Ja
Review №33

Daniel was amazing from beginning to end! I am starting a new chapter in my life and I didn’t want to settle. I got the vehicle I wanted along with some smiles. I’m sure if i know anyone in need I’ll be sending them Daniels way! Such an easy transaction! Thank you all at Drivetime!

Ja
Review №34

James Macheils was assisting at South Blvd so I am grateful that it worked out that he assisted me at a location he normally wouldnt be at. He was beyond professional. He gave me options. Talked to me as a person and not as a mark. I was hesitant only because there are always stories about bad experiences. However, there are enough five start ratings here to substantiate my review. To make things even better, he had excellent support from David McNair who assisted to make things even smoother. Thank you James for being MORE then a salesperson. Thank you David for your support as a teammate. Thanks to DriveTime forgiving me a fresh opportunity

Lo
Review №35

Sudan Coleman was very helpful and patient with answering questions and directing me to best car to meet my needs.I definitely recommend Drive Time .Customer Service was great and the Office was clean and comfy for business.If you are looking for a car Ask for Sudan Coleman.You will not be disappointed.

Ti
Review №36

We arrived at 3:45 to buy a car for my daughter and within 1 hour we had finalized the deal. Daniel Vaughn was our salesman and he was extremely helpful and knowledgeable. I will absolutely visit again when it is time for me to purchase a new used car as this was the easiest experience I have ever had with any dealership!

Gl
Review №37

Brea has been extremely helpful and made this process entertaining. She was thorough and very knowledgeable. Staff was also incredible. I would definitely recommend this location if your looking for a car. Thanks again!

Ni
Review №38

I just purchased a vehicle at DriveTime on N Tryon and Sudan couldn’t haven’t made my experience any better. I’m thankful for making my truck purchase easy. Ryan and James were an excellent help to when I came in late evening to pick my truck up. ☺️☺️

M
Review №39

I would recommend Drive Time to anyone looking for a vehicle. Sudan Coleman at the North Tryon location is the best! He was so patient and nice and knowledgeable. He helped me find my perfect car while staying within my budget. I was not the easiest customer to deal with but some how another he made it all work for me. Once again if you’re looking for your perfect car give Drive Time a chance and I highly recommend Sudan Coleman!!

Ki
Review №40

Bria was very helpful and personable. She had a very bubbly and upbeat personality that made my car buying experience the best Ive ever experienced. I was laughing the whole time and it didnt feel like I was a buying a car at all! Thanks Bria and DriveTime, for the awesome experience and helping me purchase a vehicle I really Love!!!

Ar
Review №41

Went to drive time and met Mr Ryan he is very professional and helpful!

Au
Review №42

Sudan was excellent... I will definitely be recommending him to other people. Very professional and great personality. I would come back and purchase from him again.

Pr
Review №43

Sudan and his amazing team deliver facts and, insightful information that boost the car buying experience to another level of quality and detail that gives the customers power and confidence. As you the vehicle of your desire. Real cool and down to earth people.

aa
Review №44

James and Daniel were awesome!!! They went above and beyond to get me off the the lot in a new car that I love. Customer service is an A+. I felt like family as soon as I walked in the door! DriveTime is where it’s at!

Sh
Review №45

My experience was GREAT! Brea was welcoming and funny she asked all the right questions & quickly accommodated my needs ... I wasnt too sure what I wanted my main focus was reliability. I told her what I could afford and she got me into a great vehicle. I work in customer service and I know people can be very challenging, I felt appreciated! Everyone was pleasant from the moment I hopped in (on crutches) they were all waiting to assist and offered refreshments as well.... Thank You DriveTime! I recommended you to a friend who came in the next day to purchase...

Jo
Review №46

Had a wonderful experience picking out and buying our 2015 Mitsubishi Outlander today. The staff were great, especially Brea Gaines. She was polite, professional, a pleasure to work with, and most of all patient with us as we made up our minds and got all our ducks in a row to complete the purchase. Shout out to Brea for all the help....thank you much.

Th
Review №47

My experience at DriveTime was amazing! Ryan and Melvin gave superior customer service. I am amazed at how fast and excellent this process has been. I highly recommend DriveTime!

Sh
Review №48

The process from start to finish was very quick and easy. There is no haggling as is with the big car dealerships. Everything was laid out plain and simple. Donovan was an awesome salesman and went over everything in perfect detail. Thank you for the awesome experience.

va
Review №49

Came In and I was immediately was greeted by Daniel Vaughn. He was patient, awesome, very energetic attitude! I got to test out all my options and finally picked out the one I loved. & He gave me a good deal!! Definitely would recommend you come by and see him! Thank You Daniel.

Ro
Review №50

The last few days weeks without a car was terrible but thanks to the help of Mr.darrell golden and Mrs. brea Gaines they make driving for me possible again thank you drive time.

al
Review №51

It is a blessing after trying various dealerships in hope for a second chance and finding 2 remarkable persons that help honor that request.Thank you James (Manager) and Bernard (Sales Rep) for giving me that chance.

Sa
Review №52

The Staff inside seemed to want to help but were very pushy and seemed to cut off our sentences before the questions were even asked. Will not be returning.

Mi
Review №53

Daniel at DriveTime was awesome as well as Sudan these two are awesome and the sale manager is so transparent. Transparency is key. And Drivetime At Tryon gives you true honesty

De
Review №54

I had the best experience here! Ryan and Laval were very helpful, honest, and funny. They made me feel very comfortable and wasn’t about just wanting my money. They let me know my options and made sure that while I waited they were thorough. THE BEST CAR EXPERIENCE IN MY LIFE SO FAR.

An
Review №55

Daniel Vaughn is great! It was super easy process and he made it to where it was easy to understand for me. He and Melvin were great, but the owner James I believe is VERY pushy. It was the a little unsettling how pushy he was. But I would come back to Daniel with any car needs.

Ro
Review №56

Daniel was an excellent help,answered all my questions and got me in the right budget. I was nervous when I came in but talking to him made me relax. He made buying a car very easy. Thanks Daniel!!!!

Et
Review №57

Daniel was absolutely amazing. He got me the car I wanted in no time. I encourage anyone who wants a car head over to drive time and see Daniel

Ki
Review №58

Brea got me into a car that i really like it was remarkably a smooth process as well as funny. Great customer service and allowed me to make the right choice of vehicle that i feel comfortable in. Im very much pleased with drive time.

Ja
Review №59

The experience was awesome!! Everything went smoothly and simple.NO HASSLE 😊James, GM, you have an awesome team!! Sudan Coleman sealed the deal allowing me to leave the lot driving. 😊😊👍Thanks for all you did and do!!

La
Review №60

I am first time car buyer/co-signer and this was truly amazing. Everyone was welcoming and willing to deal anything to get us in our car. Our representative Donovan was truly amazing. If it helps we drove from North Carolina, 90 miles away, to come to this drive time and would 100 times again. No regrets!!

Se
Review №61

Both the Manager Mia and the sales rep Sudan were over the top professional, and was able to make my son and I buying experience a time to remember. The team were able get us in and out with a great car at great price.. I will recommend Drive Time to all my friends and family.. Thanks again

Wy
Review №62

My visit today was very pleasant from start to finish. Daniel was sent out to the lot, after I asked for help. He made my entire buying experience far too easy. He answered all of my questions and gave some useful information. At 1st glance everything appeared perfect, it was after arriving home that evening and reading over the paperwork that I found the numbers had doubled. The 28% interest making a 10-16k purchase 30k after discussing my expectations of needing to stay within a certain price total. Anyway, learning experience at the expense of a few hours.

Ms
Review №63

Mr.Daniel Vaughn gave 5 star service. He was exceptionally attentive and patient! Hes one of the nicest guys youll ever meet. If you want something done and not just done but done correctly ask for Daniel Vaughn!!!!

Ca
Review №64

Great process of getting a car. Eric crane was very patient with me and helped me find the perfect car for me. Definitely recommend!

Di
Review №65

Ryan was AMAZING!!!! He was very honest and attentive to my needs. If you need a car ask for Ryan...you will not be disappointed!

Ra
Review №66

Great experience, very friendly staff, terrific help!! Best car place I’ve ever been to! Definitely recommend it! Great cars and absolutely fair prices, you most likely won’t regret it! Swing by ANY DAY!

Lo
Review №67

Easy experience! Sudan was fantastic with helping us find the perfect vehicle and James was super with getting us exactly what we needed to match our budget. I highly recommend them to help you finding the right match for you. Sudan spent hours with us test driving 7 vehicles and then went to another location to get the vehicle we ended up buying. James explained everything well, as did Sudan. I was pleasantly surprised with the ease and affordability of getting a like-new vehicle.

To
Review №68

Sudan was an absolute amazing salesman. He was personable and very professional. We looked at so many vehicles and he stayed patient helping me find exactly what I wanted. I highly recommend this company. Ask for Sudan!!!

Ja
Review №69

Ryan was the best sales advisor anyone could ask for! He was very helpful and patient with me! I came into drive time feeling super stressed and left out happy and satisfied. I would highly recommend Ryan to anyone looking to buy a car in your budget while also providing you with car features that you want!

cl
Review №70

The employees at Drive Time!!! were awesome!!! no hassle! no beating around the Bush!! Honest and Straight Forward!! Came in walking after a few hours I left driving!!🤗🤗🤗 Definitely would recommend. Thank you Ryan and his Coworkers over at Drive Time.

Ti
Review №71

Eric and James are the best. I was able to get the car I wanted by the next day. The buying and overall experience was great!!! Thanks you guys!!!

A
Review №72

Sudan and Daniel were awesome they really made sure they walked you through the entire buying process. They made sure you were knowledgeable, comfortable and secure with your purchase. They really want to make sure you found what you wanted, needed and liked. You guys were Awesome!!!! Thanks for everything 10 stars guys!

ro
Review №73

Sudan, Ryan and Mia was very informative and I love their tone of voice. Knowledge about cars, services and other matters related to Drive Time made me feel complete and comfortable I will recommend Drive Time if anyone ask. Thank you so much

Dy
Review №74

Ryan was very professional and helpful, surprisingly got us out in under three hours. 10/10 would come again.James so fine.

Ad
Review №75

Friendly environment. Extremely great customer service. They were helpful in setting me up in my new vehicle after my car was unfortunately totalled. Im extremely excited to continue business. I highly recommend them. My two favorite salesmen are Brandon and Mark. Those guys know what theyre doing. So if youre in doubt check them out. Drive Time Charlotte, NC on North Trying St. They will have you riding in no time. Thanks you guys for all you do

Do
Review №76

Sedan Coleman was my sales rep today. He was very awesome and very polite. He was very patient as well as we walked around and he answered all of my questions. Thank you so much for having sedan Coleman with your company and thank you so much for my great experience today.

Ti
Review №77

Purchased bmw from Greenville location no problems 3,500 down good payment. Even drove it from a different state. Everytime i contact this one they want 8-10 grand down for a car that’s probably not gonna last long. Went to CarMax, 2018 GLA 800 down, even lower apt than DriveTime offered. Try CarMax first!

M
Review №78

Everyone at DriveTime was simply awesome. Drive Time, on Tryon, is the best place to go, hands down. Donavan James was amazing and completely accommodating in every way.I would highly recommend this location!!! Best staff!!!! Very professional and friendly. Thank you for helping us!!

De
Review №79

Best experience ever!!! I was skeptical due to being used to going to traditional dealerships but they have changed my perception!!! Daniel and Ryan went above and beyond to service me without it taking alllll day! And they have the best popcorn!!!

g
Review №80

James and Daniel were great. Helped my find the minivan I was looking for at a good price, and no hassles. Did not feel pressured.

kr
Review №81

Sudan was awesome! Listened to my concerns, made sure I was comfortable with the payment plan. I would definately recommend Drive Time!

Ba
Review №82

My experience with DriveTime was professional, fast, easy and seamless. I have recently paid off my vehicle and will absolutely go back for my next vehicle need. The staff was full of positive energy and great to work with!!

Pe
Review №83

This location is AWESOME 👏🏽 LOVE 💕 LOVE THE SERVICE HERE I HAD EXCELLENT SALESMAN DANIEL COME SEE HIM HE IS ON HIS GAME AND MANAGER JAMES THE BEST I HIGHLY RECOMMENDED DRIVE TIME GOOD ATTITUDES PAPERWORK EVERYTHING WAS A BREEZE 😀

Mo
Review №84

This was the least stressful dealership experience Ive ever had. They did everything to make sure I could afford and loved the car I left with. Big shoutout to Daniel and Sudan!!

An
Review №85

The sales person Eric I dont remember his last name but he reminds me of Steve wilko the talk show host. Eric made sure I was satisfied with everything before I left the store. He explained everything in detail made sure I drove out happy. So with that my experience with drive time is A.plus In my book keep up the good work .

Sh
Review №86

I had an amazing experience. My birthday is in 2 days and I found the perfect car. Thanks to Eric and James. Both guys made sure I was well taken care of and I was satisfied with the car that I picked. Thanks again!

Mi
Review №87

My experience with Daniel at Drivetime was amazing! He was a pleasure to work with. Extremely patient and helped me find a vehicle I love. Thanks Daniel!

Sh
Review №88

Today was such a great day! As soon as I walked in Sudan as well as everyone else greeted my friend and I. Any question I had they were ready and willing to answer. Sudan was so knowledgeable about every car that I was shown today. We also had a great time laughing and learning about the whole process. Ive waited too long for this moment and Sudan and the Drivetime team made it possible. Thank you so much!

Mo
Review №89

Drive time made me feel so comfortable and just invited to be there altogether. Mia and Donovan really assured me that I was going to find the vehicle without any problems. Taking the time to get a feel for a vehicle and matching in me with something that took my breath away instantly...

Mo
Review №90

Sudan Coleman, an awesome salesman at Drive Time! He made buying a car so easy and stress free. We are so very pleased with the entire experience, and love our new truck! If you are looking to buy a car and dont want an overbearing and stressful experience, then look no further! Please ask for Sudan. You wont regret it.

Ca
Review №91

Sudan Coleman was a great help he provided great customer service and answer all the questions and concerns i had for my vehicle. He made the process so smooth and easy i really recommend him to anyone looking for a car.

Wi
Review №92

The DriveTime team at the North Tryon Location were absolutely tremendous.... James and Eric were totally helpful... Not once did they allow me to feel any stress that comes from purchasing a vehicle... When its time,,, I will be back to purchase another vehicle .. Hopefully James and Eric will still be here...

Al
Review №93

Had a great experience with DriveTime. My sales advisor Brea was amazing from time I contacted drive time. She showed a lot of interest in helping me get my needs met. She acted promptly and remained n contact with me to keep me updated on progress. At the end of the day I am very satisfied with my vehicle and my experience with drive time. All the workers interacted with me and made me feel welcome. I will be recommending friends and relatives.

Lo
Review №94

Daniel Vaughn was great he made my experience excellent and easy. Im glad I chose drive time great customer service on site.

Br
Review №95

Sedan was very nice and helpful assisting me buy a car. He was very personable and polite from our initial conversation on the phone to the store. I would definitely recommend coming here for an affordable car and great service .

ch
Review №96

Excellent overall experience with this location. I would highly recommend asking for Sudan Coleman when you call or walk in. He was very professional and took the time to ensure I got what I wanted. Couple of things the company can tighten up on is giving the customer a down payment price correctly the first time. I would also suggest allowing your customers to see what you see as down payments on vehicles for their respective credit. This would make things a little easier on the buying side. I appreciate all the hard work and look foward to doing business with you in the future. Thank You!

CT
Review №97

Great experience with Melvin and Ryan took the time out to make sure I drove off the lot with the exact car I wanted weren’t pushy nor rude would recommend the n Tryon DriveTime location for all car needs!!

Je
Review №98

Sudan Coleman was awesome! One of the easiest car buying experiences weve had! He got my daughter in a car without a cosigner or anything & a down payment she was happy with!

Jo
Review №99

Though hesitant at first the process of purchasing a car from start to finish was seamless! The experience at DriveTime was better than my previous experiences at other dealerships. Sudan actually made buying a car fun and really all of the staff were very friendly during the visit.

co
Review №100

Brea is amazing!!! We love working with her. She took care of my sister and BNL. Thanks for all of your help

Information
56 Photos
100 Comments
4.9 Rating
  • Address:6431 N Tryon St, Charlotte, NC 28213, United States
  • Site:https://drivetime.com/?reg=crt&source=local&vend=google&camn=11905
  • Phone:+1 704-998-6111
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–8PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
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