The shop has a huge selection of items and owners Richard and Julie Zegeer are super nice and knowledgeable people. They have lots of tools, basic household/garage and gardening equipment, and also make keys. If you prefer to support local business over big box, this is an easy choice. The easiest way to park is to go east toward the state Capitol and turn right into the lot. You also can leave the lot through the alley behind the store for easier navigation.

Mr. Zegeer greeted me at the door and helped me gather all l came for andgot the door for me on my way out.

Zegeer Hardware is better than any big box hardware store. Store owner, Richard Zegeer is a professional; happy, kind, polite, and helpful. The store is clean, set-up so customers can quickly find what they need. However, store owners Richard & Julie Zegeer are customer service focused - if the product is not in the store, they are happy to order it, if available through one of their providers.

Locally owned and run by owner and wife. Great selection for a small hardware store. Everyone should be going here instead of lowes.

I wish I would’ve gotten the gentleman’s name. Such a a amazing help. I really appreciate it! Great place.

Great people and knowledgeable. When you are frustrated with the knowledge base and customer service of the big box stores, this is the place to go!!!!

I would give no stars if possible. The owner slash operator is very rude she follows you around the store like youre going to steal something even though you have an account with them I felt so embarrassed and disrespected I just left the store and close my account and will definitely NOT BE GOING BACK EVER!!!!#LEARNHOWTOTREATPEOPLE

Great store. Very friendly staff.

I love this store!! The owners are always friendly.

Mom and Pop store. Mr. Zegeers product knowledge is unsurpassed.

LOVELY and friendly people! Thank you so much for the key this morning. I only thought it was for my door for when I accidentally lock myself out but come to find out if also works for the ignition. Thank you! I am a happy and satisfied customer.

This is a great neighborhood hardware store with an excellent product selection. The owners are knowledgable, wonderful people

Courteous, knowledgeable, helpful, and friendly! Perfect attributes. Much appreciated. An excellent purchasing experience. I wholeheartedly recommend this business!

Quick stop & met two of the NICEST people Ive talked to in a long time. Very clean, organized, & have most anything youd need.

Very good customer service and a great selection of items

Nice people

Kind knowledgeable staff

Down to earth and knowledgeable

Sweet and respectful people

WONDERFUL EXPERIENCE.Unlike your average corporate hardware store, this small business provides ASTOUNDING service with a sweet charm. Immediately as I walked in, I was greeted by the owner and asked if I needed assistance. I told him I was looking for a Mid-Century paint for my walls, and he handed me a booklet, letting me know he was around if I needed further assistance.He then showed me all the different size options from sample to big gallons of paint, and gave me detailed, honest opinions on each color and finish. He helped my struggle with finding the PERFECT orange for my kitchen, and made me a sample immediately. He showed me a swatch of paint to describe the variation of color in the drying stage, and offered multiple items to aid me as well. As soon as I swatched the color on my walls, I knew he nailed it, and walked right back into the store to grab a gallon.He and his wife are the perfect pair, and work hard together to make sure every customer is satisfied. Their prices are ASTOUNDING, and it is a pleasure to support local business that does everything in their ability to provide great customer service and teach a young lady how to properly paint a wall, scrape old paint off of windowsills, and even clean up old apartment caulk.HIGHLY RECOMMEND . I will always go to them for all my renovating needs! Plus, they have an adorable dog, so if I could give an extra star for that, I would!

Owner wouldn’t cut car key, worried about the programming when all I needed was a cut key. Pile hardware had zero issues cutting my key.

Great local hardware store. Owners were awesome and friendly. Very quick to help me find what I needed. Nice selection, good prices. I highly recommend!

This store is perfect, in town, always clean and polite. I will always choose here instead of the big box now 👍🏿

Helpful and friendly staff

Terrific neighborhood hardware store. Personal service from Richard and Julie (the owners) and they really know their product! Need advice just ask them and they can either tell you how or tell you who can do it, whatever it happens to be . . .! Good old fashioned SERVICE unlike the rush and run around you get at the Big Box stores. Highly Recommend.

I went here after i had a bad experience at pile hardwareI wish i would of came here firstTaffy was so sweet and understandingAfter my geo key was broken my a keymaker at PileI left Zegeer happy and smilingTy again

Went in to see if the made key duplicates and the did. Huge selection to choose from. Polite and friendly staff

Richard and Julie are awesome! Great customer service and a plethora of wisdom. If they don’t have something in stock, most likely he can order it from the large brand variety. If you are not sure what you need, just ask and they can help.

Nice selection. Located downtown Charleston. Family owned and operated. Been around forever. Shop local!

Their sign and Google says they open at 9 AM. This is not true, its 9:20 on a Wednesday and their doors are locked and not a car in the parking lot…

The nicest and most helpful staff. This location carries exclusive brands, better than you would find at home depot and had very reasonable prices.

Always the best place to go for house fixing help. Mr Zegeer is a asset to our neighborhood. Forget the big box stores. Shop local, youll be glad you did.

Local hardware and more store. Great prices and personal assistance as soon as you walk in. You dont get that attention at big chain stores!

Needed older faucet parts, had them in stock

Great people and great service too!

This place has had most everything Ive Ever Needed. Its nice to have a hardware store close to downtown Charleston

Wonderful people. Rich is great at being helpful.

Knowledge and excellent service. Great products. You cant ask for anything better than Zegeer Hardware.

Friendly and welcoming atmosphere. No long waiting. Helpful staff.

Love this place. They have everything and anything and are so helpful.

I love this place.. very friendly w a home town feel.. support local business 💙💙💙

Always the best service when I need them. They are awesome. :)

Top quality hardware store, with great service and competitive pricing. Skip the box box stores out in the suburbs and go here instead.

Very helpful with finding exactly what I was asking for, has a friendly feline.

Best business in town. Great prices and service. Friendly owners.

Awesome mom and pop hardware store

Friendly service, lots of stuff, locally-owned and in-town. No driving to a big box store.

Very helpful and friendly good people

They offer great customer service there.

Very knowledgeable and helpful. Definitely will return.

Best hardware store ever I love the Zegeers and lucy!!!!!!!

Awesome service #101*

Nice and helpful staff and quick service

Nice friendly people and great service

Very helpful and courteous.

Very convenient to my location

Friendly people great price

Love shopping locally

Weirdest people I have ever met.

Great personal service

Great customer service

I didnt go in that place.

A best neighborhood hardware

Love those people

Friendly service

A friendly place to be at when you need help

If you need it they got it

Small hardware store with lots of stuff

Nice friendly atmosphere!!!

Always helpful !!!

Shop local

Very helpful

Pleasant

Washington st east