The best storage unit I’ve ever used! Very clean and the employees were friendly and helpful. They made moving in and out a breeze! Will use an extra space storage again in the future.
Hung was extremely professional and friendly during our visit. Most importantly he was transparent about the monthly cost breakdowns of our unit and I really appreciated that. Highly recommend this location. It’s at a dead end street and was very clean/quiet.
Well kept up premises. Mark was exceptionally professional and courteous. Great experience despite the ordeal of moving.
I have rented a storage unit from Extra Space Storage in Chantilly for almost 5 years! I chose a temperature controlled unit to keep my furniture protected. The location was ideal for me. The facility is always well-maintained! I could go at any time of the day or night and feel safe! I have always received excellent service from the management there! Thank you for taking care of my belongings!
Hung is a very great, professional and helpful person.
Very professional and polite. Easy access. Clean facilities. Hung was great. He explained the process and any other information thoroughly. Highly recommend this place.
Staff is great, pricing is competitive, but beware of their advertising of units. The units are not 10x10, they are only 9x10. When you have a lot of stuff that is being moved from another location and you know you need that square footage, it is definitely deceiving. I was told by them that all storage unit companies just estimate their square footage, and nothing is the size they say, which I find hard to believe. If it’s only a 9x10, they need to advertise it as a 9x10 unit. I looked all over the site and couldn’t find anywhere stating that “unit sizes are an estimated size.” JUST BEWARE. If you need all that extra space like I do, measure it first.
The service at this Extra Space Storage is amazing. I was doing some last minute maintenance on my car the evening prior to travel, but had forgotten socket extensions necessary to do the job efficiently. The friendly manager came by on his cart as I was working. He offered to let me borrow some of his tools. I gladly accepted. Thanks to him, I was able to prepare my car in time. I can’t recommend this location enough.
Everything here is fantastic! The customer service is top notch, Hung reached out constantly and facilitated everything and was a pleasure to work with. Definitely the place to go.
Great prices with amazing management. I recommend renting from Hung.
Very nice and helpful staff Mark and Hung made our day easier than we thought they are very nice, polite and they do know what they are doing. Thank you for everything.
The man who helped me recently was very knowledgeable & very respectable and a nice customer service experience!I actually own 3 of these units!!thank you for having such great Customer Service!
This is a new level of adulting for me— had to find a storage unit fast! Thanks to Mark for answering all of my questions and patiently walking me through my options and helping me decide on what makes most sense for our needs. Mark and Hung made the experience great and this level up of adulting was an ease thanks to them. They also deserve 5 stars for putting up with my corny jokes and crazy adhd!
The online rental system was great.
Ive used this storage facility for both personal and business use. The staff here is friendly, attentive and very helpful. I knew the size roughly I needed for my personal items; I wasnt certain what my requirements would be for my business use. When I explained what I would be doing, the staff was able to offer some recommendations. We took a look at the unit, the price was right and the convenience was perfect. Id recommend Extra Space Storage for your storage needs.
If you’re looking for fast and straight to the point come here
Had a GREAT experience with this place. Reasonably priced storage units with temperature control and place kept clean. Staff was awesome and were always willing to help. I finally moved my stuff out after a year of trying, but if I ever need a storage unit in the future—I’m going back there!
First time renting a storage until for family. After researching around the area, Extra Storage place was where I found the space needed (climate controlled 10/20). The area is clean.Mr.Wayne, was very helpful over the phone and in person. I was able to get a good deal considering how last minute we needed a storage space. My family and I were walked through the whole process, super easy. We were shown how to use the gate and where our storage space was. Overall great service and help.
I only been a short time but theyve been good to me this far
How can you go wrong with easy and inexpensive? You cant. No need to shop around. This is the place.
Fantastic. Perfect location and the admin is very friendly.
Our unit had a door problem due to overstocking and didn’t work properly.Mark & Hung acted like problem solvers and helped us to fix the problem in a very professional manner.Overall I am very satisfied and they are highly recommended
Office was exceptionally neat and organized and CLEAN! A tour of the facility left us feeling confident to leave our possessions here!
I had an unusual situation happen. Marks willingness to help and resolve this problem made my experience at Extra Space Storage very positive. Thanks again Mark.
I rented two storage spaces at the Extra Space Storage on Daly Rd in Chantilly, VA. Wayne and Hung are the two men who run that site. They couldn’t be nicer or more helpful. I reserved my units online at a special web rate. But when I didn’t rent right away the corporate computer changed the rental rates. Wayne promised me he would honor the lower rate. Then when Wayne was out, Hung followed through. He contacted corporate office and got my rates adjusted. Hung also looked at all my stuff with me and made sure I got the right size storage rooms. Wayne and Hung are both very helpful and very friendly.
This is my first time using storage services.it has been a great experience so far specially with Hung who is very professional and cooperative. Thanks Ikram
Great location! Great customer service
Easy to use. Great customer service. Highly recommend!
The manager, Wayne, was awesome! Super friendly and made the process extremely simple. I am beyond impressed. A few days after I started my lease, we stopped by to drop of some stuff and Wayne noticed us come in and came out to say hello and make sure we were happy with our unit so far.
Great experience...Mark and the team were excellent to work with! Would do it again in the future!
Exceptionally competant at helping me with all my moving needs ... Boxes, wrapping items, tape... I will be a returning customer
Excellent facility, great price
Super friendly place!
It was my first time renting a storage unit and it was great! Justin was attentive, friendly, and overall a pleasure speaking with! Highly recommend to anyone looking for a storage facility!
Mr hung is like the nicest guy to ever help us move and helpful. Thank you
Hung was very nice and helpful i will be coming back here
Very nice staff. Everything was above my expectations
Good service
Great customer service and amenities!
Clean units and reasonable rates. The gentleman in the office was very nice.
The manager of this facility goes far and beyond to accommodate your needs. I highly recommend this location.
Great space and staff!
Fantastic customer service and experience!
This is a very well maintained facility. Parking lots are paved, lots swept, no trash buildup. I have never had any issues here and management is courteous. I have a long term storage unit, but they were very helpful in getting me a second short term storage unit when I needed it in a hurry. Would recommend this facility to anyone looking for a CLEAN storage facility.
Best storage I have used. I relocate for work frequently and have to use storage every time. This is the best one by far, very clean and the staff goes above and beyond to accommodate. Highly recommend
Great service
I like Hung
I have been renting a unit at this location for a year now and these guys could not be more accommodating. Ive been working with Gentry and Doyle over the last year, have made a couple adjustments decreasing / increasing my unit size and they have been extremely helpful every time. They always have a smile on their face, great attitude and are 100% customer focused to ensure a great experience every time.
Great staff
Fantastic storage place! Even has wonderful help with the computer problem. Its always very clean. Its always safe and dry and Gentry always goes above and beyond the call of duty. Come and store your stuff here. They love you,
Friendly and helpful.
Guaranty Self Storage is an incredible company and very well run. The facilities are always very clean and the staff is always helpful and kind. I highly recommend using Guaranty.
The price is the best around, but that doesnt mean you get cheap service. You never feel like they are trying to take advantage of you or hit you with fine print, like some other places. The manager here is one of the nicest people Ive ever worked with. He even came out to offer me water one hot Saturday morning when I was loading and unloading stuff. They even provide the lock, which comes with three tubular-style keys. If they have any open units, dont bother looking anywhere else!
First of all, Im not a reviewing kind of guy. Guaranty Self Storage, however, is worth the effort. Two days ago I rented a place from another storage company in the area, but quickly found I couldnt access it when I needed to. My kids dont go to bed till around 9, and thats when the other Storage Company closed. I guarantee I got a rental with more space, at a lower cost, and with drive-up access. At the other storage location I was paying for a 4th floor, indoor, more expensive, climate controlled, yet still extremely hot unit.Also, the staff at Guaranty extremely helpful and accommodating. This might sound like a paid for review but its not. Theyre that good.
Gentry made my move in experience a simple process. He explained the terms of the rental clearly and made me feel confident that the rental facility was safe and secure. He also went above and beyond the call of duty in offering me and my movers water on move in day. The storage area and the unit itself are well maintained, clean and dry,
Outstanding service, very courteous, extremely professional. Great experience dealing with this guys. You wont be disappointed
Rented a unit from Guaranty Self Storage in Chantilly for about 5 months. Their facilities were spotless, security infrastructures properly in place, and the people that work there are really nice. Moving in and out was a cinch. Had no issues whatsoever and my experience there was nothing but good. If I ever need a storage unit again I wont go anywhere else but here.
Switching storage rooms was very easy!
This is a great facility with outstanding customer service. Ive been a customer at this location for nearly 10 years without any problems. The manager, Gentry DeSpain, is very accommodating and highly responsive even if you leave a voice mail after hours. Highly recommended.
Clean units, great service, easy to deal with, locks supplied, have been storing there for years!
Gentry DeSpain and staff are very professional, friendly and courteous. The facility itself is always immaculate and has a tight security system in place. The extended access hours and convenient location are perfect for my needs. Would definitely recommend!
Guaranty Self Storage,I would like to give a great review and positive feedback about one of your employees i worked with today. Doyle Talkington made the whole experience at Guaranty wonderful. Moving is not an easy experience but getting a storage unit through Doyle was a painless and rewarding experience.So i would like to thank Doyle for all his hard work today. And for taking one issue that was causing me headaches for the past week and eliminate them in one afternoon session.thank youScott Johnson
Guaranty Self Storage in ChantillyI have used this location for years and it has been great so I would recommend this location for all you storage needs. The manager Gentry DeSpain is great; he always has a smile, is upbeat and has a great attitude. He makes it pleasure to rent a storage space at this location.
Excellent group of people; especially Gentry. Very helpful and friendly. Ive been a customer here for 3 years and Id pay extra to use these guys.
Wow! Wow! Wow!ALL employees are extremely hospitable, grounds are always clean, gate hours are convenient. I would definitely recommend your next storage rental here. Thanks Guaranty Self Storage-Chantilly employees!
This is the first time I have ever used a storage facility and I have had no issues what so ever. One thing I really like is that Gentry DeSpain is courteous in emailing your bill every month. This works for me because since I dont go to the storage often, I tend to forget that I have that bill!
With Doyles help, I was able to rent a storage unit at Gauranty Self Storage located in Chantilly. it was a good choice for short or long term storage. They provide good customer service, a well maintained facility, 18hr/7day access to the units and decent pricing with additional incentives....
Nice
Have a 10x5 unit, has always been clean inside and out. Just went today with some friends and they mentioned how great it was and it didnt smell! A+ Gentry DeSpain
Been with Guaranty Self Storage in Chantilly for nearly 6 months now. This place is secure, clean and reasonably priced. Thanks Gentry DeSpain for the initial and continuing excellent service.
Our experience with Guaranty Self Storage was excellent from the first e-mail correspondance till we vacated our storage unit. We were very pleased with the efficient and friendly service, reasonable rates and professional staff. We received immediate support both on line and at the facility any time we needed and we could not have been more satisfied with the service. We moved in in the middle of the summer when it was very hot and humid. It was a very pleasant surprise to see them deliver water to us on regular intervals. Special thanks to Gentry DeSpain for his professional and friendly assistance every step of the way. Keep up the good work and thank you very much for a job very well done. We will happily recommend your Storage Facility to friends and family in the future.
Outstanding customer service and a well maintained facility. Will tell my friends about it.
Best one in area I have found
Weve had long term storage with Gentry DeSpain of Guaranty Self Storage for many years. Weve been very pleased with how they have worked with us.
Convenient storage place in Chantilly. Courteous workers in nice, safe area.
Awesome!!
I think not many places come across so convenient, so clean and so hospitable. We were looking at a place to store for a long term and went to a few.places, but settled for Guarantee SelfStorage. O think the reason for this decision was the gentleman, the property manager, Mr. DeSpain, who made the difference. In few words, if you are looking for storage. Look.no where else. Go to guatantee. Self storage.
Well maintained facility, staff is courteous and accommodating
Clean place and very secure.
Typical self storage place.