This Self Storage PLUS in CHANTILLY MD is one of the most professional and good-looking storage facilities you will ever find. This brand new storage area is gated with a security code and has amazing internal storage and climate control. REASONABLE pricing . You would do well to check this location first.
Great Storage center! Its very simple to get a unit, check in, and set up autopay. Its very clean, units are good size, and has great security. Provides carts to bring in & take out items. Thanks for a great storage center for my overflow items at a decent price. :)
I was going through some difficult situations and I expected the worst from here (only because that was happening with everything)...they were the BEST! This was the best experience I could have expected from a storage facility! I always felt my things were safe and the staff and facility were great! I only needed the unit for a month and a half and they did not obligate me for more than that. They are honest and upfront and held true to all they said. I will use them again if I need to!
The pricing structure is a rip off. My climate controlled unit rental was $200/ month in Sep 2020. It steadily increased every couple months to a whopping $306/ month. When I emailed to find out why it has increased this much over such a short period, I get no response. I do believe this is a corporate practice. The local managers are really great. This companys construct simply sucks!
Such an easy and smooth process! Shaun was very helpful, kind and knowledgeable. We were able to get a brand new unit at a great rate! We are very pleased.
Great space. The workers are helpful and they keep it clean. There.
We rented a storage locker about two months ago at Self Storage Plus in Chantilly. Shaun Smith greeted us in the office and got us all set up. The facility is new and very clean. I would recommend this place to anyone who needs any storage, either short-term or long-term.
Staff was very friendly in showing us a unit and then also helped me adjust price as what I saw online is not what I’m really paying. Great experience
Shaun was great to work with. Shaun is pleasant, thorough with the contract and overall just a nice guy. He got me in and out. The facility is very nice and clean. I would highly recommend to anyone looking for a storage facility. They have very competitive prices as well. 5+++++ stars!
Our rental experience has been nothing but outstanding. The manager, Shaun Smith, toured with us to examine our storage unit options. He clearly explained all the details and efficiently prepared all the documents necessary to rent a unit for the first time. He is a great ambassador for Self Storage Plus.
Bobby, the Assistant Manager, was friendly, very professional and thorough. Exceptional customer service. Thank you.
Super easy check-in process. The guys were precise and explained everything we needed to know!
Very good customer service. Attendant is kind and helpful.
We have very good experience at this location. Manager is very helpful. We did not make the reservation but he help us to check in ASAP. They also have manager special one month free.This place is very clean and sanitize before bee people. I usually use U-Haul storage but this self storage plus is awesome. I would recommend this place if you have bad experience in past.
Great storage place great access from main roads. Staff was very pleasant and helpful. Sign up only took moments.
New, clean and well maintained and fairly priced. Sean makes the whole process easy. Highly recommend!
Sean was very helpful and informative. He gave me disclosures and availability of storage stalls, effectively showing exact locations and the convenient locations based on my needs. He told me exactly when the start and end dates to avoid paying an extra month not needed. He explained dimensions to fit my belongings. He is a valuable employee.
Shaun and Bobby were very personable and made our process enjoyable.
Great place. Ask for shawn for a good deal on a unit.
Sean took the time to show me around and explain the nuances of the facility. Great customer service and Sean is a really nice customer service oriented individual.
Great service! The folks here are very helpful and professional! I would use them again!
Awesome staff & facilities. Very clean and organized. The layout is user friendly and accommodating. Very easy to maneuver the site and access storage units.
Sean, the Manager at the Mosby (Route 50) location, was so helpful and nice. I’ve never rented a storage unit before, but he explained everything I needed to know and checked in periodically to see if I needed anything. I would highly recommend this storage unit company, and especially this location. Prices were competitive and units were very clean! Thank you so much Self Storage Plus for making my move easy!
I’ve had several storage units over the years, in several different states. Shaun and his team and their facility have give me and my gear the best experience yet. They are professional, friendly, responsive, and very helpful — like when I locked myself out of my unit, just this week!
Our rental experience was easy and fast. Got exactly what we were looking for at a great price! Thanks for all the help Mr. Smith!
Excellent experience getting signed up and stuff moved in. Place is easy to access, navigate, and very clean!
Shaun has always bent over backwards to gain my business and do whatever he can to make sure I use Self Storage PLus compared to competitors in the short time I have known him. I am a real estate agent and the need to have storage reasonably priced storage and different sizes is critical. I will definately recommend Self storage plus but his store ROCKS. He has an exceptional attitude and I will gladly refer other team members, agents and clients his way because of it. Thank you Shaun!!!
Always clean always on point . Great storage facility
Came here looking for storage and the staff there was great took me on a tour very clean
This staff is so friendly! Clean and efficient! The one guy Shaun was extremely helpful!! I will definitely use again!!!
Great attentive personalized service by Shawn. Definitely recommend it.
Shaun was very professional, informative and friendly in helping us secure our storage unit that met our needs. Great location, secure and clean facility.
Its a nice storage facility, conveniently located off of Route 50. The manager is very helpful and does a good job of getting back to you if you have any questions. The only odd thing is the online payment system. Ive paid bills on dozens of sites and this is the only one that when you get a notice to pay your bill and go there, the bill is not quite ready to be paid. You have to wait a few days for the bill to be loaded and then you make the payment. Otherwise I would recommend this facility to meet your storage needs.
This brand new storage was the perfect choice for us because it is very conveniently located and very very clean compared to other storages we have looked at. Katie, the assistant manager, is the most pleasant person to work with and so very quick to respond to any inquiries or questions I had. She was very patient and willing to help any way she can when we had email issues and I couldnt get the documents she sent to sign. She was very diligent in following up to make sure I received the documents so we can get them signed and complete the process. My experience working with Katie was excellent!
First time renter of a storage space and Im happy it was with Self Storage Plus. The branch off John Mosby Highway was very clean and spacious and the staff there were very accommodating and friendly. Answered all questions I had overall incredibly helpful to a newcomer such as myself. Wide variety of storage units to fit almost all needs. Thanks Shaun!
Great place to store stuff. Easy to access, good people and super clean, well-lit units. Had my moving truck come in and out with ease.
Excellent facility, excellent site management. Very customer focused.
We were considering a different storage facility but saw Self Storage Plus on our way and stopped by to inquire, since the location was much more convenient for us. Katie and Shaun were extremely helpful and courteous and made the entire process painless and smooth. They even matched the price I had at the other location. The storage facility is brand new and the units are very clean. Definitely recommend this facility.
My first ever experience using a storage and it was great, I met Shaun Smith and he did a superb job, went above and beyond, explained in detail all aspects of the lease, very customer oriented. Great Job Shaun and thanks so much.
Recently I rent the space was nice and clean and Shaun was very helpful and professional thank you so much 😊
Great location! Shaun hooked us up with a great spot!
Katie, was very helpful. Took me to see my storage unite and was knowledgeable of any questions I had. She also went above and beyond to get the circle knocked out where the lock goes on the unit. She literally worked up a sweat. I appreciate all her help.
Shaun came off his lunch break to assist me. He was so patient with my needs. He called ahead to another location for me for one item he didnt have. I had to call back the next day, and Katie was equally pleasant. Great, kind customer service.
Thoroughly impressed with the facility. It’s very easy to load your stuff inside the facility. There is an automatic door in the back (secured by a fence and PIN-code entry) that opens directly to the elevator. They also provide a cart that you can use to transport your things to your unit.The only thing I thought could be better is their selection of locks. The ones in stock look cheap.
Great service! Great prices!
Great CLEAN unit. Very competitive price.Brook and Shaun were very helpful an efficient
I went in to get prices on units and Shaun was nice enough to show me a couple of units to see which one would best meet my needs. The place is very clean and very secure. Paperwork was easy to complete and didnt take long at all. I would recommend this storage unit.
I’ve rented storage units from other companies in the past, but none of those experiences were as easy and professional as this one. I was able to do everything online and the advertised price is what I actually paid...none of the bait and switch $1 specials.I definitely recommend Storage Plus. If I ever need storage in the future, I’ll be using them again.
Wonderful new self storage in Chantilly. Location is great and the manager and staff are friendly and very helpful! We are happy with our unit, its clean and easy to access. I would highly recommend for all of your storing needs!
I don’t normally post reviews but feel compelled to praise Katie M. I called to inquire about the services, and she was great! I got lost and called, she was great! Best part, after I signed up for storage, I was too exhausted (all day moving) to go back upstairs and put my lock on..Katie said “no problem Ms. Jones, I will do it for you!!! The place is clean and has great service...what else can you ask for in these times?
Very clean, great price!
Shaun Smith is the GM that signed me up initially and provided me with excellent customer service! He offered various options based off my needs with storage. Knowledgeable, friendly, and personable, great asset to the company! Come see him with your storage needs!
Professional and efficient service. Staff is friendly and very helpful.
This place is very nice and clean . 👍👍👍
Shawn was extremely nice and helpful explaining the process of monthly storage rentals. The process was smooth and easy. In fact, the few times I called with questions, he immediately picked up the phone and patiently helped me. That is amazing service these days! The facility is clean and secure as well!
Utmost professionalism, very helpful staffs, clean facility, and most importantly, very secured. I would recommend anyone to use Self Storage Plus facility.
Id like to give a BIG THANK YOU to Sean, Steve and Katie for their excellent service.They were very professional while setting me up with my new storage unit.
The manager was very helpful and kind!! He helped us find the right storage unit that fit for us. This storage is a plus!!
Amazing place, helpful and very safe place to store.
The store manager Sean is the best thank you sir
Had a wonderful experience using this storage site. This was our first time needing storage units for a move. The staff is extremely friendly and accommodating. The facilities are kept very clean and organized. Will use again if needed.
Very Professional Manager there, runs a tight ship and keeps things well maintained. Great place to store and you know your stuff is safe.
Rental process fantastic. Katie showed me the unit and the rental paperwork completed in less than 30 min. Will recommend.
Showed up 30 min before closing time. Shaun was super helpful, took the time to show us a couple of different sized units, was knowledgeable, and straight forward. Was out of there by 6:05, and Shaun finished the day strong with a smile on his face, despite being held up a few minutes after closing.
Super easy access off Route 50, friendly staff and a clean facility. 10 out of 10 would rent!
The owners are very helpful and courteous. I highly recommend using them for your storage needs
I rented a 10x10 for about 8 months with no issues at all. It is a well maintained, CLEAN, & secure facility with friendly, helpful staff. Will rent again, and recommend to anyone with self storage needs.
Shawn, and Katie here were Fantastic ... Very Friendly, and accomodating. The Facility is Brand New and Super Clean. The Units are spacious with plenty of height to store Sofas and Tall Furniture. Highly recommend this place.
Terrific folks to work with. Storage units are conveniently located.
Easy to use web site - for selecting a storage unit and making a reservation. Connecting to someone by telephone was a bit confusing at first, but once connected the person was very helpful and courteous. The facility itself is very clean and easy to access. Im very happy.
I am a first time self storage user and Katie was very prompt in following up after I reserved the unit online. I showed up hours later and Katie was there to walk me around the facility and showed me the units I was interested. They still honored the online price even I upgraded to a unit I did not reserve online!! The facility was super clean, accessible from highway and secure. I came here from 7 miles out even though there were Plenty other units nearby because of the reviews and cleanliness. The signup was super fast and I was on my way in under 30 mins!
They are very accommodating and nice
Great storage place service. Best prices in the area. Compare prices and youll see.
Facility is clean and staff is friendly. Within a couple days of moving in, my wife received a call from Shaun who called to make sure everything was good and to ask if we experienced any issues and asked her to call him if we needed anything. That is great customer service!
Reserved our unit quickly and hassle free. Katie was friendly and helpful!
Very clean place and the guy Shaun was very nice and helpful, definitely recommend
Clean units, easy access and friendly/helpful. Management
New facility...everything is clean! Super easy access and secure. Shaun and other staff were accommodating and easy work with. Very good experience.
Professional and friendly service, clean and safe facility. Thanks!
Great place with great professionals. Well recommended. And great customer service.
The place is clean and Shawn made our experience very easy and uneventful. Thank you.
Shaun was fantastic to get us set up with the new storage unit! He is quick and efficient and we were in and out in no time.
Great storage facility with a super helpful manager, Shaun
Very easy to get set-up online. Good location. Nice sized units at a good price.
Excellent service! Shawn was very helpful to us in a last minute situation!!!!! HE EVEN CAME AROUND TO CHECK ON US! I love it.
Katie was amazing, helpful and very informative. 100% recommend this place.
Very helpful!
Very helpful and friendly staff. The process was quick and easy. The storage unit is perfect.
Shawn is the most Professional helpful guy I’ve ever had with the storage unit or Customer service at all really great guy tells good jokes style around funny dude keep up the great work
I felt the staff lied and over charged me. $600 more to renew lease.
Shawn and Katie were great at the new one in Chantilly. Shawn called the day before and ran through the basics and when I got there katie showed me the unit and actually helped me find a larger one that better suited my needs. They were extremely nice and professional and made sure I didnt have any questions and understood everything.
Always available to answer questions and help!
Clean facility, easy to access, fair prices and amazing employees! Shawn made the whole process easy.
Great experience. Quick service, efficient, clean operation.
Clean facilities with easy access. Very helpful staff and management.
Super clean
Great location, easily accessible. This is a new location, just opened and very convenient to get in and out. Also very clean!
Great! Shaun and the staff were excellent. Clean new facility, easy access.