AZ Automasters did a fantastic job on my vehicle. This was my first time visiting their shop. My vehicle is 10 years old and I am looking for a reliable, dependable, professional, trustworthy, reasonably-priced auto repair shop for the long-term. I think I may have found it! Well done, Team AZ Automasters. Thank you!
I had a great experience at both locations. They were very thorough and thoughtful. Jessi was very helpful and made me feel like family. I am glad to have found them!
I was having some very random issues with my car. I have been going to AZ Auto Masters for years for oil changes, and other minor things as this car has typically not had any problems. The issues I was having were very mysterious and causing the car to run a fan and not have access to the heater or the air conditioner when it did this. I originally took it to AZ Auto Masters to get an initial explanation as to what was going on as well as a price. Because the car was still running, I continue to drive it for a little bit longer until it started getting worse. I decided to get a second opinion somewhere else close to me, and they told me that I needed to have all my spark plugs redone as well as a couple of other things that were causing this problem. Something didn’t sit right, so I went back to AZ Auto Masters as I have always trusted them. They looked it over again gave me a reasonable price and fixed my car perfectly. I also asked him about the spark plugs, and they said there was absolutely nothing wrong with my spark plugs. Unfortunately that left a bad taste in my mouth to ever go to any other auto repair shop. AZ Auto Masters is trustworthy, reliable, fairly priced, and just an overall really great group of people that are nice and kind, and will take care of their customers no matter what. You won’t be disappointed. Rick and Jesse are simply the best!
Richard and his team at AZ Automasters are wonderful! We have been using them for a little over a year now and we won’t go anywhere else. They are fast, knowledgeable, trustworthy and very reasonably priced. Just recently my daughter’s a/c went out so we called Richard and he had us bring it down to the shop at 9am. He diagnosed the problem, called us first to let us know the pricing and had her back on the road within a couple of hours. Thank you guys for always taking care of us!!
As a woman, auto shops can be a bit daunting. AZAutomasters made me feel right at home with zero pressure. Thanks to everyone here (especially Rick and co.) for helping me scan my car and figure out the check engine light!!!
A decent auto repair place that doesnt push for any unnecessary items. Reasonable rates. Richard (Baseline location) is very cooperative and helpful towards his customers. Thanks!
I have been using az auto masters for over four years now (both locations). And every time i do, they have me in and out as fast as they can. The reason i keep going back is, freindly and knowlageable staff. I have the faith that no matter what the issue is theyll figure it out and let you know quickly. And on top of all that they never seem to over charge. And I have never had trust like this with a company. Thank you AZ automaster!
I come here for all my car needs and they always take care of me quickly and for a fair price. My older Volvo is now in perfect condition because of them and drives like a dream. Highly trust worthy and highly recommended local establishment.
Excellent service. They explained everything before servicing my vehicle, including parts and labor. It is Memorial Day weekend, and they worked me in quickly.I have dealt with them before, always excellent service, mechanical and office staff.
Always a pleasure to get help and advice from these guys! They helped my son Weston with his Infiniti they have done several things such as putting in a new engine among other things for him and have always been fair, honest and quick when it comes to pricing, their quality of work and the time it takes to male it happen. I took my jeep in for an estimate they figured out the problem within a couple hours. When I called in for a price estimate when the shop my warranty service sent me too was taking to long to finish jeep they were quick to get me a quote and were ready and more tgen willing to help me out with it. I ended up having to wait for the other shop. Hands down if I need any help in the futre ill be going to these guys. My jeep still isnt back to me yet and its been over a month now. But love the people and the quality of their services and assistance.
If you are looking for a professional, reliable and honest repair shop then AZ Automasters is for you! It’s definitely a place you can trust to provide the best customer service and pricing in town. They gave sound advice and were able to fix my car in a very timely fashion. I was also able to save a little over $1,000 at this reputable repair shop. This team went above and beyond what I ever expected!! They’ve earned a forever client in me!!!
The guys at AZ Automasters are real mechanics. A lot of places say they are mechanics but what they really do is just replace parts until the problem goes away. I had some tricky problems with my 2005 GMC Sierra, they were able to diagnose the problems quickly, repair and replace only the parts that were at fault and do it all at a very fair price. Cannot recommend them enough. Thanks again guys.
Great service. Reasonable prices. Nice people. I think Ive found my go-to auto maintenance and repair place!
Great honest and fun loving staff! They totally keep me car running. Highly recommend this place for your car repair!
Good service at a fair price. The only place we take our cars.
When I say top of the line in service, expertise and integrity... AZA gets my vote.After an horrible experience with Carshield warranty I decided to pass on their benefits and pay full price where the parts are new, warrantied longer than carshield 90 days and reputation means something. Thanks Rick and team.PS. They have thw coolest blue lens glasses sample pack!!!!!
Excellent, true & genuine auto service. The owner always takes the time to explain the pros/cons of the repair. He has told us many times that there is no need for maintenance/repairs when they are not required.given the above, we can trust the recommendations that Rick provides after looking at the vehicles.
Great experience with a family owned business. They were honest in pointing out what needed done and what could wait. Very quick one day service too. Will return with my other vehicle.
Great service and great prices!
Rick was very helpful both on the phone and in-person. Az Automasters had the best quote on some work I needed done on my car and they got it done within half a day. Would recommend.
Rick always seems to do his work with excellence. He makes sure to explain everything in a fair and honest way, and has reasonable prices. Grateful to find an auto place that I feel is honest!
Jessie is the bomb. Shoots straightnwith you and very personable. Her customer service has been stellar for years. Its like Im family. Highly recommend them for all your automotive needs.
Many thanks to the team on the quick repair. The team was knowledgable and the fee was very reasonable. Nice to find a reliable auto repair place close to home.
These guys are the real deal. I brought my car for an oil change along with a need to reattach my radio to the dash. The whole shebang and labor cost the same as any other car fixers full synthetic oil change alone. Rick was very knowledgeable and first rate customer service. Local businesses are the kings.
Brought my truck in because I was spewing coolant and rick in the front office was very attentive to my concerns which made me feel very comfortable leaving my vehicle with them. As i waited for a friend to pick me up there waiting room was quit cozy and relaxing watching t.v. and offered a beverage out of there refrigerator. My truck was fixed in a timely manner and will definitely be a repeat customer. Thank you guys for the great work and customer service you provide.
Gave this company three tries to fix and they don’t told me my car was fine I go to pick it up it’s blowing hot air then they tried to charge me $300 on top of the $1000 I had already paid them con artists. Stay away. The company called me and said if I take down my review they will call it even. I didn’t do it out of principal and now they respond with lies.The company states they record phone calls. I would like to hear where I stared this as I have never stared this in my life.Im aware you have stated that it is our fault the actuator is bad, and that you feel we are responsible to replace not only that actuator but the other 4 actuators on the vehicle, because another auto mechanic had stated that it is for sure our fault and the others are probably close behind it and will fail soon too.Again a blatant lie and I would love to hear this recording which never happened.I do remember your tech saying that they took my car for extensive test drives each time (which most likely racked up the miles.Stay away. I called them the day after my car was fixed the 1st time with the error and told them I was heading on vacation and would bring it in when I got back. Also the car blew hot air and I picked up the car hours on October 31st and called them on Monday. Again stay away. Why would they be willing to do something for free if they weren’t at fault??????And lastly what certified tech wouldn’t tell someone that they have hot air blowing in their car the 1st time around and telling them everything is good and let the person go home not knowing why the car was still broken until they brought it back in and had to wait 2 days for an answer.ConConConArtists
The team seems to take good care in fixing things right and recommending whats needed and whats not. I am going to start bringing my other cars in.
THIS PLACE IS BEYOND AMAZING! I bought a lemon from a car dealership and this place has helped me bring it back to life. From replacing my entire motor to helping me replace the transmission as well. Their work is fantastic and their customer service is amazing. Thank you so much Jessie and Rick. Will be going here for all my car needs and repairs.
Ive always had great results with AZ Automasters. Its my #1 choice for our cars. They charge very close to Dealership prices but will be happy to install parts you may have pre-purchased online. We recently had a radiator, hoses, water pump, and thermostat replaced and AC checked on a 2008 Camry. Labor costs were pretty steep but it was 116 degrees and I didnt consider braving the heat to turn the wrench myself. Im happy to support their business.
Hidden in Chandler. Tried them with coupon. A great change from dealership service depts. Personable, friendly. Im not a car person, but the service was great. Very pleased. Ill use them again for routine services, even without a coupon!
The only people who touch my cars. 👌🏼👌🏼 You can rely on them to be honest, fair, and tell it to you straight.
You know that feeling when you go to a mechanic and you feel like they are just in it for the money? AZ Automasters provides you the polar opposite experience. They operate with integrity and have saved me and my loved ones money on multiple occasions. They will advise only the work that is needed where other mechanics have stated more work is needed.To give you an example, My AC wasnt working and the Dealer advised $1500 in repairs, replacing multiple parts. I decided to take it for a second opinion and brought the car to AZ Automasters. They reviewed my AC and came back with a $600 repair to replace 1 item, and my AC has been great ever since.I trust that they have my best interest in mind to keep my car on the road safely. They have been the only auto shop I bring my vehicles to for the last 20+ years outside of my cars warranty work from the dealer.
This place treated me great! Fair price for the service and I didnt feel like they were being pushy or trying to sell me a service I didnt need. Will definitely be back!
I didn’t know that mechanic shops like this one still existed. Quality, professional and kind, good people. They went above and beyond to make sure my car was in great shape and I was satisfied with their service. They’ve gained mine and my family’s business for life. Thanks again Jessi! Also! A very safe place to take your car during this pandemic. They keep their office super sanitized and clean!
Did a great service on my 21yr old Toyota Avalon. Will be taking my 10yr old Santa Fe in next.
AZ Automasters have always been amazing. We trust their diagnosis, and they are always quick and do excellent work. Their prices are very reasonable and they give good timelines on when work will need to be done.Finding a reliable mechanic can be an exhausting process and we feel so lucky to have found AZ Automasters.
I was referred to az masters by one of their customers in the waiting room of another shop although Ive been a long time customer that shop, im now moving on. Az masters saved me $500 And Im more than satisfied with the work. Jessie(owner) and Rick (mgr) are on point! customer service,pricing and quality of work, all A1 service..thanks guys my Lexus runs like new!!!
They have a No entry with out a mask sign on the door so I walked in to drop my car off with my mask on. NO ONE inside had a mask on. So when I came back for my car, I walked in with out my mask. The man there walked out of his office WITH OUT A MASK and told me I had to wear one! I let him know I dont appreciate the hypocrisy and neither my or my husband will be back. Edited to respond to owner. Both times I came in the same manager did not put a mask on either time, even once he got behind the desk. I asked why he wasnt wearing one once he was behind the desk where he supposedly had one, and he said he doesnt wear one because of medical issues! What a liar.
I am new to this area, and I had gotten a coupon in the mail for a free oil change at Az Automasters. The staff was professional and respectful, and the oil change was truly free of charge. I will definitely return to them with any of my auto needs.
Got me in, solved the problem, and sent me on my way. Ive used them several times and always had a great experience.
These guys know their stuff. The dealership couldnt locate the problem, but these guys did. Also the cost was very affordable
These guys are the best !!!
Had transmission problem heading up to Phoenix. They were able to get me in and taken care of. Straight forward and honest. These guys are AWESOME!
From the beginning to the end they had excellent customer service! Fair pricing and turn time on job was excellent! They replaced a radiator with hosing and rear rotors and brake pads all in same day! I know where I will be taking are vehicles from now on!
Ive been super happy with Jessi at AZ Automasters on multiple visits. She is honest with her appraisals, doesnt do work that is not requested, informs you of other optional work with no sales-pressure, and all the work Ive had done in the past has been solid. Its off the main path from Chandler/McKlintock, totally worth finding on its side street. I HIGHLY recommend Jessi! Check them out for your next service!
I recently moved to the area and a co worker recommended I bring my vehicle to this shop. Perfect recommendation. They are extremely professional and never try to add on repairs that are not needed. This will be the only place I bring my vehicles from now on.
Rick changed my fuel pump.He is very professional and cares about his customers.I highly recommend Az automasters to everyone.Jessie in the front is very sweet and professional as well.They have a new customer for life thanks guys.
These guys are very thorough, great fault finding skills and fair pricing. I went by the reviews and was not disappointed.
Great customer service very fair prices they explained everything theyre going to do for your car before they do it. Rick checked me in and then showed me what needed done. Awesome service!! Jesse the general manager is so knowledgable and very professional. I feel really confident I got a great price for great service!! I highly recommend them.
Trustworthy, professional, detail-oriented, nice people. I have taken my car here before a major road trip. They went through everything with me and suggested necessary replacements in detail. Never disappoints. You can really feel the difference between these guys and other mechanics where they try to rip off as much money as possible from you for nothing.
We brought a used car we were considering purchasing in for a mechanic check. Jessie, the GM is very friendly and willing to help and explain. Good price and through also.
Solid customer service. They dont talk down to you and I have never felt like Ive been taken advantage of. Great people. And Ive been with them for a while now. Keep it up!
I wanted to let the staff at AZ Automasters know how outstanding of a job they are doing, Im sure we all know nowadays trying to find a truly honest auto repair shop is quite a task, Ive been taking all of my vehicles to AZ Automasters for nearly 10 years now (sorry it took this long to write a review) and have always been extremely pleased with the customer service, pricing, and the quality of service, Theyre very thorough when inspecting your vehicle and always inform you of any additional issues, If youre looking for a great repair shop then dont look any further, youve found it. Thanks again to the all the staff, keep up the great quality work and the outstanding customer service Jessie!!
Do yourself the biggest favor of your life, go through your contacts delete every other mechanic and program this one!! They are the only and I repeat the only mechanics I will ever take my car too! They are honest, They are caring, and don’t rip you off. I took my car into 2 other mechanics and they gave me and my wife I really high quote and of course we don’t know a lot about cars so we almost did it then I looked online and found AZ auto-masters and everything told me to go there and I am so thankful I did they did it for a third of the cost and sent me pictures of the stuff they told me I needed. I have taken my other cars in here since and now all my cars run better then ever.
Rick was great. Took care of a long list of maintenance items in 1 day. Price was far below what other shops were quoting. I will be returning here for all repairs and maintenance. Thanks Rick
One of the few good shops open on Saturdays, which is perfect for me. Scheduling a visit is easy and fast and once there they take care of you, letting you know what needs attention and what’s functioning properly. They are thorough and help you understand things you may not know about your vehicle. Big shout out to Jessi, she’s personable, polite, and easy to talk to. Definitely would recommend this place.
AMAZING customer service. I really don’t feel like I am getting ripped off when I go here. I highly recommend.Jessi has been extremely helpful to me.
I have done most of my auto repairs for years. Its gotten to the point that anything major is just too much of a hassle to do it in my own driveway. Ive had to go to Automasters a few times in the past couple of months. I can not over emphasize how different this place is. Its a warm friendly atmosphere from the moment you walk in the door, and their knowledgeable staff is outstanding. Their prices are more than fair! Far below that of other places I tried. I have now recommended them to many of my friends who have had similar pleasant experiences there. Ive never given 5 stars to anyplace ever before and certainly not to an auto shop. But this place is completely different. Above and beyond the usual! HIGHLY RECOMMEND!
These guys are upfront, period. They present themselves professionally and there are NO hidden costs. They have a very convenient shuttle so you dont have to take an Uber. What I like the most is that they stand behind their work 100 percent. I made the determination to have my transmission rebuilt from AZ AUTOMASTERS because of their price, presentation, and orderliness of their facility. No regrets at all and Ill be doing business here from now on.One month later - My Jeep drives so great. The transmission builder is thee best. My high recommendation still stands.
Friendly and quick service. Had a water pump replacement, brought it in at 8:30 and picked it up by 11. They told me exactly what I needed to have done, without trying to oversell me on other things. The price was fair and reasonable. They also have a two warranty on all repairs they do there, which I appreciate. Will be coming back for other maintenance/repairs.
GREAT place ~ honest, efficient, and friendly!
I have been taking my car to AZ Automasters because the previous owner used to do so. They have been very pleasant to work with. Sometimes they sound a little bit expensive, but it is not true always. For my three flush combo, they provided me the cheapest option, got a discount by using their coupon, provided suggestion for me.I naturally do my synthetic oil change from here and will continue to do so.And the best part they are open during weekends, maybe limited hours, but that still helps a lot.
They always have the best prices, and are the fastest out of all the places Ive been for oil changes.They have a lovely waiting area with comfy couches, and free coffee woo!I like that Jesse always gives me a full report of what needs work on my car, and I really appreciate that she is honest about what needs work now, and what can realistically wait. Favorite place!
Great place -Highly recommend Businesses,like people,survive on their reputation. I had an issue with a repair AZA made, expressed it to Rick the Site Manager and he immediately made things right. Az Automasters once again proved to be ethical,fair and a great place to have a vehicle serviced.
I went to this shop based on its good reviews on Yelp. And it lived up to them! Owner is nice, engaged and transparent. The repair was a competitive price. This shop is female - friendly, so I send my daughter there to have maintenance on her car. Happy customer.
This shop is honest and professional. I have had both major and minor repairs performed here and will never go to another shop unless this place cannot do the work. Their pricing is competitive and they never push excess repairs on the customer. Kudos to them for not trying to take advantage of women as most repair shops do.
Good and honest repair shop. Each time Im in they will take their time and review the repairs and parts they recommend. Never pushy about repairs or services that are not needed. They do quality work at fair prices.
I had a Transmission Control relay replaced that was making my car drive in 3rd gear and not downshift and was very frustrated. The manager Jessi and the mechanics were very helpful and friendly and fixed the problem. Very fair prices too! Very honest people.
Jesse and Rick are absolutely wonderful.I was sent to them by my dealership and smoothed out the dealerships mess in a very professional manner. Very satisfied!!!
I never walked into a auto repair shop this clean before!! Any establishment dealing with customers should be clean in my opinion.The place is well organized and seemed very professional in many ways...I came in today for a simple oil change but they deserve to be given a more challenging repair tasks knowing that theyll take care of it without a sweat!Not that Im hoping so but if my car needs any work done in the future, Im coming to AZ Automasters for sure!!
Love this place. Ive been going to their Chandler location for years. The owner runs a tight ship at both locations.... (Gilbert and Chandler). This shop is professional, trustworthy, and they do top quality work. Everyone is super friendly, prices are good and NOBODY else will do it any better... guaranteed. Dont hesitate to take your car here. You have found your new garage for as long as you live close enough to bring your vehicle here for service.
Fair price, fast service and detailed analysis of your vehicle. Strong recommendation.
This shop has a good atmosphere and the employees are courteous and professional. I was explained the problem with my car and it was fixed in a timely manner. Thank you for showing me a good experience at an auto shop with an owner who cares about his customers!
This auto shop has a wonderful asset and her name is Jessica. If you are a woman with car issues, speak with Jessica and you will be treated with honesty and respect.
Took my car in while traveling. Thought it was a major problem. They diagnosed it quickly, on a Saturday, and got me back on the road for a fraction of what I expected to spend, and recommended the follow-up maintenance needed when I got home. Friendly service, nice waiting area
Jessica,I want to thank you again for being so helpful on Monday when I ask for an analysis of our 2006 Torrent transmission problem. I contacted you several times that day to follow up on the quotes u provided to do the repair. You explained options well, input your “advice”, and all without cost to me. Although we r going to drive it for awhile due to the major expense involved, I am definitely recommending my Granddaughter use u when the replacement is inevitable. We r visiting from Indiana, new to the area and found you on Yelp. All of the things I read there appear to be true. A great family owned business.
We are a family of 4 single parent, travelers from the State of Texas..we were in our way to California. Our car overhead I was in a complete panic with my 4 kids in a 116 degrees weather. I called a few auto repair and this is a Friday they would not even look at my car until Monday. Then I called As automasters and Chris answer. The most friendly helpful person...I explain my situation and right away!! I got a yes!! We can look at it today and we will try to fix . Chris took us to our hotel in his personal car another young lady pick us up. The price was more then fare amazing really. All there personal is amazing, friendly very professional. Chandler residents keep this business in your favorites!! Thank so much for taking care of my family As automakers!!!
Theres a reason this place has killer reviews and a high BBB score.Ive been coming here for over two years and will never look at another place again. There have been times when theyve quoted me a price, only to call me back after the repairs to tell me something wasnt as bad as they thought initially and instead of charging me to replace the part, they simply realized the part was just loose, tightened it up, and took the charge off the bill.They will go out of their way to make sure youre satisfied. Theyre completely honest, which sadly is rare among car repair shops, and theyre all very friendly and approachable. I dont know much about cars, and they are more than happy to explain what needs to be done and why, in simpler terms without making you feel like you should know this stuff.They also price match and provide military discount - go here and dont look back.
Rick abd Jesse were extremely professional
AZ Automasters does quality work at great prices! Ive come in for several repairs and maintenance on my Mustang GT and they have always done a perfect job. Highly recommended!
This place gives honest estimates. That is rare these days. If you need a car repaired, I would definitely give these guys a try!
The honesty and integrity (not to mention knowledge and skills) of AZ Automasters employees are the reason I only use them to take care of my truck.
I had a great experience at AZ Automasters. They quoted me a great price and have a well run shop. They honor their quoted prices and no up selling for meaningless repairs. Best shop in Chandler!
Got some large repairs done recently. Competitive prices, quick work, awesome communication. A part of the repair was supposed to resolve an oil leak, but that seems to be continuing. Not placing blame on them as things were a bit of a mess and I rushed their work a bit and havent brought it back in for a second look. Cant knock any of their work yet. Jim was great working with me on timing and costs.
I was having my sons look for these tires for about 5 months. Finally when they were almost bald, my son in law asked me if I still needed them. His shop had them in a week and they are finally on and rolling just fine. Thank you Az Automasters!
Been going to AZ Automasters for years. Moved to central Phoenix almost two years ago and still drove to their Chandler location. The owner Mike only hires the best and Jessie has excellent knowledge about vehicles. A+ solid work and service.
Excellent customer service and unbeatable prices. Look no place further for all your car repairs.
Great shop to have your vehicle serviced at. Great atmosphere and very knowledgeable at what they do. I would recommend them to everyone in need of auto repair.
I recommend AZ automaster definitely my go to auto shop! Great service very professional. I must say Jesse, well she is amazing. Thank you Jesse!
Nice folks here, pricing is fair. I misunderstood the gentleman and he quickly resolved my issue!! This guy Rick is the man!!
I always have great service when I take my car to AZ Automasters. Always reliable and in price range
I called AZ Automasters on a Saturday after being told by another place that they couldnt get me in for an oil change until the following Tuesday. AZ said to come right over, they squeezed me in and did a great job. Friendly enough service that I brought my other vehicle back to them the next day.
Good and fast service.
Close to work and reasonably priced. Did repairs and stood by warranty so far.
Very nice ... helped me with something unrelated to the actual service...
They are quick and fair. What more can you ask for in a mechanic.
Great and reasonable priced service makes this place my go to place for car repairs. Unlike some of the chains, this family run business wants to get you back.
Professional and courteous. Great at what they do. Mike and his team are some of the most knowledgeable and well-trained in the Valley. Cant imagine taking my vehicles anywhere else.
Love this place! As a woman, I feel very comfortable taking my car there. Keep up the good work!