Juan is awesone. He knows his parts and is very knowledgeable. I had a great experience here.

My wife went in to purchase a brake and turn indicator bulb for our 2007 F-150 yesterday. The younger and shorter employee that works there insisted that it was a fuse not the bulb. Well, I can tell you that it definitely was not a fuse. The bulb was bad. The last time I checked the fuse for the left rear turn signal is the same as all of the rest of the signal indicators. How can three work and one not work if a fuse is damaged? Not only was the associate full of bad information but he was argumentative and would not sell her the bulb. Highly disappointed at the lack of professionalism and as far as Im concerned I dont believe we will be giving AutoZone any more business in the future. And disgusted by peoples attitudes and conceptions. Especially when theyre conception of a woman with an accent turns them into fools. He should be embarrassed!

Customers please ensure not to ask for discount or they will start joking behind your back to go to Walmart for batteries.That’s happens when you hire kids…I explained the situation in the survey at the receipt, hope ur customer service QA follow it up .. your employees can’t mock or laugh on your customers back . Submitted my review on receipt same as approaching ur customer service email I guess .

First time to this location and I had a bad experience. In a completive market, I can see no reason to ever return to this location. Parts manager got all upset and need to mansplain about how available for curbside didnt necessarily mean the part was available in the store, again and again and again... He has to educate (his actual words) all of his customers about this. It was my mistake misreading the website but I didnt need a condescending lecture. Good customer service would have been: Im sorry we dont have that part right now, a lot of customers have this issue with our website, I can order the part from our hub and have it here by X. Two stars instead of one because if you can find the part on the shelf, the store is fine.

Dont take cashier recommendations clearly they dont know, and they just base it off what the computer says. Do your own research.

Bought something then returned it a couple weeks later. No hassle at all; no mask hysteria.

Asked about oil filter for a car. Employee saw motorcycle helmets and stopped listening all together. Asked what type of lexus motorcycle it was..

By far the worst location out of all locations! I’ve spent a lot of money here and they sold me broken product. I asked for help and gave meAttitude. U asked for a manager cause he’s seen me there a bunch and he said we so rude and was ghetto AF and totally unprofessional. Don’t shop here! Total Scam!

Horrible place! I’ve spent a lot of money here and couldn’t get any help. The storeManger that I’ve delt with multiple time’s over the years was extremely rude and didn’t even ask what the issue was with His clueless employee. Very disappointed.

Went to get battery tested. The Autozoner was very helpful. Tested the battery, gave me several suggestions, then gave me a jump so I could get back home. He was not pushy, he did not try to sell me a battery when obviously I needed one, and he did not snicker at me when giving me a jump!

Great service changed the battery for me.

Josh was the best! Got a nice set of str racing wheels and I gotta say the new shoes looking clean 🧼

They are Helpful and always have what I need and if you need to return something they are good about that too

Friendly and helpful staff. No hassle returns. Had all the parts I needed in stock. Im not a big fan of mail in rebates, but I filled it out online and got a gift card in the mail a few weeks later.

I received excellent customer service from Axcel today! I brought in my car battery to get it replaced, and without having to ask he offered to take it my vehicle and bring the old one in. He also noticed that I failed to take the clamps off the battery I was returning and removed them for me and put them on my new one. Great customer service!What he didnt know was that I actually didnt go to the auto repair shop nearest me b/c last time I needed a battery for my daughters vehicle the CSR made her carry it to the car. They didnt even offer to help her.

They dont want to work store says closes at 9pm went at 8pm and said that they were tired and closed an hour earlier

Excellent. I didnt catch her name but the lady that helped me was excellent and she saved me from another trip because I had forgotten item that I needed to complete the job. So thank you and I highly recommend this location

I want to give a quick shout out to Oscar. My battery was having problems, and before doing anything he checked the warranty and found my battery was still covered. So he tested, the battery was bad and he put a new one in in no time at all. He was very friendly and professional. I was in and out in less than 10 minutes and it was a great experience.

Awesome team working together to help customers get what they need when they need it.. thank you...

Its better to know what you need before you walk into this place. I would say try and call ahead of time to verify inventory or maybe check online. Staff isnt exactly most knowledgeable but that doesnt mean they are of no help. Get duralast gold or whatever comes with lifetime warranty. They beat OReillys on price on most parts. This place can end up looking like a DES office sometimes so be prepared to wait in line.

Great place! Was fast and friendly, and all around great prices

Excellent service and I got what I needed.

I felt like such an “Adult” for jump starting a car well “supervising” then headed to Autozone for a battery swap since it was still under warranty and was helped by Eric! Let me tell you he’s a Ninja at Customer Service and effectively communicating! He switched out the batteries and was detailed in communicating the process and the flow overall very nice experience!

Helpful and stocked

Great staff

Only two people working at 9 at night this took almost an hour to get the part we needed.

Had to hit a couple stores but I got the right part at the right price.Autozone clerks working together to confirm product was in stock and then held it for me to pickup in store.Thanks!!

Melinda is amazing she got me in the car o wanted

Great staff, awesome inventory.

Great place with great customer service!

I’ve had 2 bad experiences at the same Autozone. The first time I got a windshield washer pump for a Honda CRV 2008 they gave me a part the would not fit on my vehicle! Come to find out they can’t even order me one. Then I went back to try to find a wiring harness and instal kit for the car stereo couldn’t locate one anywhere. You were able to go to any auto parts store and get a part for a Honda I guess times have changed!

Wasnt me I havent been to this place in months

I recently ordered two cabin air filters for my roommates and my car. I was told the air filters would be in later the same day I called to check and was told the parts were in. When I return to the store to pick the parts up only one of the cabin air filters had arrived. They had no record or knowledge of II air filter I had ordered. I had to return home and get my receipt to prove I had ordered and paid for two air filters not one. The manager was nice and apologize for the mistake and reordered the air filter I need. The following day I was told the air filter had arrived I went to the store to pick it up only to have them have no record that I paid for the item already. Again I had to return home get the receipt to show I had paid for the item. I like AutoZone and have been a customer for over 20 plus years but will not be using this location again.

Great job yesterday, Thank you to the young man working yesterday around 2pm 👍🏻 Appreciate the service!

So my car is stuck and its 103 degrees out. My car has a bad battery. Auto zone on 1025 N Arizona Ave chandler AZ has it in stock but will not sell it to me. I am in a jam. They say I need a commercial account. Will never do business with this corporation again.

Great place fast service

Hard to get help sometimes. Either busy or no one in front of store and takes awhile for them to come out front. Today plenty of employees standing around stocking shelves and helping those getting special parts but ignoring me at the front counter waiting to pay and finally they bring another customer up to ring them up instead of helping someone standing in line 15 minutes. Horrible place they dont even know anything about cars or trucks.

Overall great store very organized and well put together. few things I appreciate the help and information they give the honesty from the employees saved me a ton of money, I appreciate the help guys. Ive forgotten there names but good job, before I went to other shops and Im not going to say there names but thank God I refused there pricings and services. Thanks AutoZone keep up the good work. ✌️💪👌👍#AutoZone4Life

There was actually a girl there and she was super!! She knew what I needed and I was in and out of the in 15 minutes I will look for her again when I go BACK she was awesome

You have to ask for a Veterans Discount. Plus they will sell you anything, even if it doesnt work on your vehicle!

I was not there as a customer. I was there for a job related reason. The store however appeared to be kept neat and the staff friendly. Customer parking. Dont know if they have public restrooms. I do know they offer a wide variety and sizes on motor oil!

Very helpful and friendly

Went in there to pick up parts for a tune up I spent 200 dollars on parts for this project I bought spark plugs and coil insulator set Before I left I asked him are all 8 insulators in the box? His response of course yes there all in there. I go home start taking the boots off the left side and spark plugs only to find that theres only 6 of the the plug insulators in box. So now I gotta waist my time ether put it all back together drive down there come back and wait for the truck to cool off again or walk all the way to AutoZone and buy 2 more.A job that should have taken me 2 hours to do is now gonna take me half a day thanks.

Co environment, and quick and friendly help.

Connor Crane is the best employee! Ask for him when you go in! Even while his manager was being rude to him in front of the customers, he still was super nice and helpful. He took the time to look for my headlight and come with me outside to confirm it was the right one! Real customer service! And he opened the door for me like a gentleman... chivalry is not dead.

Very helpful staff.

I always have had great service here. I dont do much for myself in regards to the cars but for the little that I do, Autozone makes it easy and quick. Car batteries, lights... They always install the items for me too... Not sure if thats normal, but I really appreciate it.

Dead car battery on a Sunday? Waited over two hours for roadside assistance... but! Got a replacement car battery and AutoZone installed it too. Really appreciate that!

Hey... Autozone... your staff that was on tonight... on point. Seriously I wish there was a public service award I could nominate you folks for. I came in with a not typical battery test request... no problem. While I was waiting one fella was helping a customer cross referencing part numbers above and beyond with the fella, another guy literally walked by with a service cart to go help a customer change a battery at 9:40pm. Seriously what kind of business model is this you guys are go to automotive firstaid/triage/EMT for so many of us. THANK YOU!

This place has never let me down and there always willing to go the extra mile.

I want to send a shout out to Oscar for replacing my battery in my new car that I bought today. The dealership didn’t have the right tools to change it and Oscar took the time to change it even though I didn’t purchase my battery from autozone. Thank you for all your help!!

Great customer service wouldnt trade it for any thing.

Very helpful staff. I was quickly waited on and they even installed my headlight bulb at no charge. Very impressive place & staff!!! Thank you 😁

They didnt have the less expensive spark plugs for my 2014 vw jetta.

Your basic auto parts store. Staff seems to know what theyre doing, and they have a good variety of products. Im not a motor head so I dont know how complete/extensive their inventory is, but theyve always had whatever supplies I have need (today it was fuses for a VW).

Cool people, very helpful, corporate needs to hire more people for that location cause they get swamped at times... Employees there are always willing to help you..

My parts were deleted from my phone number after multiple years of using this store. The lady Liz was extremely rude to my young black son and started talking spanish to the other employees afterwards. I tried using this store again 4 months after this incident with bad service again. After telling the man on the phone I couldnt hear him he put me on hold and hung up. Autozone has lost a long time customer for good.

Great customer service experience

I dont fix any cars, but my mechanic gets his parts here as they guarantee their parts and readily replaced them upon request. I do use them to dump used engine oil. The metal container for that is way in the back (5 steps from the back door). Best to go in and ask to use their cart to bring it in, or just go look for it as they are likely very busy.Last time i thought Id go to the back door, but couldnt figure out what door it was. While dumping the oil I had the chance to ask about using the back door and was told it was to be locked at all times, and it wasnt an option. FYI...

Greatest

Average experience.

Juan Rios found the rear windshield wiper along with both front wipers even though the computer indicated no rear, it is that kind of service that will keep me coming back to this store when I visit Chandler.Great service, thank you very much, especially on a rainy day.

I needed a car replacement battery, called and they had one in stock. They explained my choices. I got a jump and drove to the store. They installed the battery, I paid and was out the door in less than 10 minutes!!!

Friendly and helpful employees that go out of their way to see any auto needs you may have.

Nice place. Just the service was terrible. That guy that supposably was going to help me, did nothing at all. He only checked my car, went back inside and didnt tell me anything! Even though I even asked what was wrong! There was no one inside so he wasnt busy at all! Terrible service, seriously. I had to wait outside auto zone for over 5 hours till someone came to pick up my car and me.

Good selection. It’s a bit of a dingy store. It could use sine TLC.

My cars’s check engine light came on and immediately began to run extremely rough. I thought my car was broken. I showed up at this AutoZone, limping along, and asked them to help me figure out what was going on. It was 9:00 PM on a Saturday night. They helped me figure out what was going on, and then they help me fix it right then and there. A new spark plug and a coil along with it. I left 40 minutes later with the car running as good as new. This place is awesome!

Super friendly staff who always get you in and out with what u want.

The managers here at this location are awesome and of excellent customer service

All your auto needs is right here clean sore friendly staff

Very friendly and knowledgeable staff! got what I needed and got out quick.

I went in today to replace a taillight bulb that had blown out in my Kia Soul. The customer service was out of this world!! A young gentleman by the name of Luis not only helped me find the bulb that I was looking for, He HELPED ME REPLACE IT!! That young man saved me TONS of money. The dealership was trying to Rob me. I receive a quote from Mark Kia for $120 and thought it seemed unreasonable.... And I was right!!! $6.99 and 10 minutes later, I was fixed and out the door. THANK YOU LUIS AND AUTOZONE!!!! You rock!!

Ive got here many times for auto parts. Friendly, inexpensive, and if you have questions or need to borrow some tools and do a small job right out front theyll gladly lend them to you and even give helpful pointers.

Staff is knowledgeable and always willing to help. Pricing is reasonable.

Its very frustrating dealing with inexperienced employees. There are many others to choose from and I will ALWAYS choose good customer service over saving a dollar.

Staff always willing to help with a suggestion or a tip. And if they dont have it theyll point you in the direction of who actually might.

Pretty decent staff, helpful for the most part one incident where there was a lack of communication amongst the associates but overall helpful

Poor customer service. Can barely understand the manager because off poor English. Feels like they just want to get rid of you.

Wow they got the job done fast very courteous and they were busy thank you

I recently purchased a keyless entry for 100$ online, called up there and asked if I can have my money back Because I bought the wrong one for the Car, the employee said they dont usually take things back electronic for the car. I havent even used the keyless entry at all, its in the box I havent used it and they still wouldnt give my money back. Its not fair that happened when the employee couldnt have me a suggestion or something. I at least wanted my money back or half or something! Wont go to this location at all until I get my money back.! Dont go to this bullshit again

Pretty busy but theyre helpful

They were great, very helpful and knowledgeable

Awesome service here!

This is a great AutoZone people there are very nice abd always looking to help.

Employees really dont know what theyre doing.

Nice autoparts store

Great store very professional

Great selection if you want buy your parts yourself.

Assistant manager Terry was extremely helpful. Especially with a roadside emergency on Christmas eve.

Always Great Customer Service. Thanks Again SGTAMY thanks you too!

Nice employees changed out my dead battery

They always had every part I need for my car or would order it quickly for me

Excellent service.

I HAD THE WORST EXPERIENCE IN THIS STORE EVER! GAVE ME THE WRONG ALTERNATOR TWICE. FOUR DAYS LATER AND A LOT OF SWEARING. I TOOK IT TO A MECHANIC HE TOOK ONE LOOK AT IT AND WAS LIKE OH YOU NEED A CHIPPED ALTERNATOR. IF AUTOZONE HAD GIVEN ME THE RIGHT PART IN THE FIRST PLACE WOULD HAVE BEEN GREAT. SO MUCH FAIL!!! NEVER GOING TO THIS LOCATION AGAIN.

The person claiming to be the manager, kinda tall fat mexican guy, was unacceptably rude to not only myself but three other customers while I was there as well. When it came time to checkout he charged my two separate cards a total of three times which doubled the amount of the item I purchased. He was a messy, very dirty and un-kept looking man that is NOT suitable for a managers position in the way he conducts himself and his appearance when representing the store. I REMEMBER WHY I GO TO OREILEYS!

Great selection and good customer service

Great customer service highly recommended

Great customer service!

Always find what I need for my cars grate service thank you auto zone

Great customer service. Had everything my husband and I needed.